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Cleaning and maintenance -> Engine oil for Your Volkswagen Up 4 Door First Generation (2011-2019)

Engine oil  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Warning and indicator lamps  
⇒ Engine oil specification  
⇒ Checking the engine oil level and refilling engine oil  
⇒ Engine oil consumption  
⇒ Changing engine oil  
Additional information and warnings:  
⇒BookletService schedule,  
Preparation for working in the engine compartment ⇒ Preparation for working in the engine  
compartment  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts  
WARNING  
Incorrect handling of engine oil can cause serious burns and injuries.  
Always wear eye protection when handling engine oil.  
Engine oil is toxic and must be stored out of the reach of children.  
Engine oil must be kept in the closed original container. This also applies to used oil until it  
is disposed of.  
Never use empty food containers, bottles or other containers to store engine oil as other  
people may then drink the engine oil.  
Regular contact with engine oil can damage the skin. Skin that has been in contact with  
engine oil should be washed thoroughly with water and soap.  
Engine oil becomes extremely hot when the engine is running and can scald skin severely.  
Always allow the engine to cool down.  
Leaking or spilt engine oil can pollute the environment. Spilt operating fluids must be  
collected and disposed of properly and with respect for the environment.  
Warning and indicator lamps  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Flashes Possible cause  
Solution  
Do not drive on!  
Switch off the engine. Check the engine oil  
level.⇒ Checking the engine oil level and  
refilling engine oil  
– Do not drive on or remain at idling speed  
if the warning lamp is flashing, even if the  
engine oil level is correct. The engine could  
otherwise be damaged. Seek expert  
assistance.  
Engine oil pressure is too low.  
WARNING  
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and  
to accidents and serious injuries.  
Never ignore any warning lamps that are lit up.  
Stop the vehicle as soon as possible and when safe to do so.  
NOTICE  
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.  
Engine oil specification  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The engine oil used must correspond exactly to specifications.  
The correct engine oil is important for the function and service life of the engine. A special high  
quality multigrade oil has been filled at the factory and this can normally be used as an all-season  
oil.  
If possible, only use Volkswagen-approved engine oil ⇒  
high-lubricity oils.  
. The engine oils listed are multigrade  
Engine oils are constantly being developed and improved. A Volkswagen dealership is always kept  
up to date on innovations. Volkswagen therefore recommends having engine oil changes done by a  
Volkswagen dealership.  
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas  
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works,  
engine oil always comes into contact with combustion residues and fuel, which has a knock-on  
effect on the ageing process of the oil.  
The quality of fuels can vary greatly between individual markets and this must be taken into account  
when selecting the correct engine oil.  
The use of engine oils compliant with the VW 504 00 requires a fuel quality compliant with EN 228  
(petrol) or fuel of and equivalent quality. Engine oils compliant with VW 504 00 are therefore  
unsuitable for use in a large number of markets.  
Permitted engine oil  
specifications ⇒  
Alternative engine oil  
specifications⇒  
Engine  
type  
Fixed service QI1, QI2, QI3,  
QI4, QI7 (based on  
time/distance travelled)  
Only in the EU, Switzerland,  
Norway, Japan and Australiaa)  
Petrol  
engines  
VW 502 00  
VW 502 00  
VW 504 00  
-----  
Natural gas  
engine  
NOTICE  
Do not add any additional lubricants to the engine oil. Any damage caused by the use of  
such additives is not covered by the warranty.  
Only engine oil specifications that have been approved for use with the engine should be  
used. Using other engine oils can cause engine damage.  
Another engine oil can be used in the event of an emergency if the listed engine oils () are  
not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the  
following engine oil may be used only once until the next oil change:  
- Petrol engines: standards ACEAA3/B4 or API SN (API SM).  
a) Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and  
QI7, and only when fuel of a quality compliant with EN 228 (petrol), or fuel of an equivalent quality,  
is available in the particular country.  
Checking the engine oil level and refilling engine oil  
Fig. 121 Oil dipstick with markings  
Fig. 122 In the engine compartment: engine oil filler cap  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Checklist  
Carry out the steps in the specified order ⇒  
:
With the engine at operating temperature, park the vehicle on a level surface to ensure  
that the engine oil reading is correct.  
Switch off the engine and wait a few minutes for the engine oil to flow back into the sump.  
Open the bonnet .  
Identify the engine oil filler cap and oil dipstick. The engine oil filler opening bears the  
symbol on the cap and the oil dipstick has a coloured handle. If you cannot find the cap  
and dipstick please contact a qualified workshop.  
Pull the dipstick out of the guide tube and wipe it off with a clean cloth.  
Insert the oil dipstick into the guide tube again as far as it will go. If there is a marking on  
the oil dipstick, this marking must fit in the corresponding groove at the top end of the  
guide tube when inserting.  
Pull the dipstick out again and read the engine oil level on the dipstick as follows: Ⓐ: do not  
refill oil . Proceed to step 15. Ⓑ: oil can be refilled (approximately 0.5 l). Proceed to step 8  
or 15. Ⓒ: oil must be refilled (approximately 1.0 l). Proceed to step 8.  
After reading the oil level, push the oil dipstick back into the guide tube as far as it will go.  
Unscrew the engine oil filler opening cap .  
Using only the engine oil approved by Volkswagen expressly for this engine, top up the oil  
in small gradual amounts (no more than 0.5 l).  
To avoid overfilling, wait for approximately one minute after each pour to allow the engine  
oil to flow into the oil sump up to the marking on the engine oil dipstick.  
Read the engine oil level from the dipstick again before refilling with a further small  
quantity of engine oil. Never overfill engine oil .  
After the refilling procedure, the engine oil level should be at least in the centre of area Ⓑ,  
but never above area Ⓐ .  
After refilling, screw the engine oil filler cap back on correctly.  
Reinsert the oil dipstick correctly into the guide tube as far as it will go.  
Close the bonnet correctly .  
WARNING  
Engine oil can ignite if it comes into contact with hot engine components. It can cause fires,  
burns and other serious injuries.  
If engine oil is spilt on cold engine parts it can heat up and ignite when the engine is  
running.  
Always ensure that the engine oil filler cap is securely tightened after refilling, and that the  
dipstick is properly inserted back into the guide tube. This will prevent the engine oil from  
draining out on to hot engine components when the engine is running.  
NOTICE  
Do not start the engine if the engine oil level is above area ⇒ Fig. 121. Seek expert  
assistance. The catalytic converter and the engine could otherwise be damaged.  
When refilling or changing operating fluids please ensure that the fluids are in the correct  
container. Incorrect operating fluids can cause serious functional problems and engine  
damage.  
The engine oil level must never be above area ⇒ Fig. 121. Otherwise oil can be drawn in  
through the crankcase breather and escape into the atmosphere via the exhaust system.  
Engine oil consumption  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Engine oil consumption can vary from engine to engine and can change during the working life of  
an engine.  
Depending on how you drive and the conditions in which the car is used, oil consumption can be up  
to 1.0 litre/2,000 km – and is likely to be higher for the first 5,000 km for new vehicles. The engine  
oil level must therefore be checked at regular intervals, preferably when refuelling and before long  
journeys.  
When the engine is working hard the oil level must be kept within the area shown in ⇒ Fig. 121,  
for instance during long motorway cruising in summer or climbing mountain passes.  
Changing engine oil  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The engine oil must be changed regularly in accordance with the data given in the service  
schedule.  
The engine oil and filter should always be changed, and used oil disposed of, by a qualified  
workshop due to the special tools and knowledge required. Volkswagen recommends using a  
Volkswagen dealership for this purpose.  
More details on the service intervals can be found in the service schedule.  
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does  
not mean that the engine oil should be changed more frequently.  
WARNING  
If, in exceptional cases, you have to carry out an oil change yourself, please note the  
following:  
Always wear eye protection.  
Always allow the engine to cool down completely to avoid burns.  
Keep your arms horizontal when removing the oil drain plug with your fingers to help  
prevent oil from running down your arm.  
Use a suitable container when draining the used oil. It must be at least large enough to  
hold the entire quantity of engine oil required for refilling.  
Never store engine oil in empty food containers, bottles or any other non-original  
containers as people finding these containers may not know that they contain engine oil.  
Engine oil is toxic and must be stored out of the reach of children.  
Before changing the engine oil, first find out where old oil can be disposed of properly near  
you.  
Used oil must be disposed of in accordance with regulations governing the protection of the  
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on  
streets and roads, or in rivers and waterways.  
Coolant  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Warning lamp for coolant  
⇒ Coolant specification  
⇒ Checking the coolant level and refilling coolant  
Never carry out any work on the engine coolant system if you are not familiar with the requisite  
procedures, or if you do not have access to the correct tools, operating equipment and fluids ⇒  
The work should be carried out by a qualified workshop if you are uncertain. Volkswagen  
recommends using a Volkswagen dealership for this purpose.  
.
Serious injuries can be caused if work is carried out incorrectly.  
Additional information and warnings:  
Preparation for working in the engine compartment ⇒ Preparation for working in the engine  
compartment  
Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs  
and renewal of parts  
WARNING  
Engine coolant is toxic.  
Engine coolant should only be kept in sealed original containers in a safe place.  
Never store engine coolant in empty food containers, bottles or any other non-original  
containers as people finding these containers may then drink the engine coolant.  
The engine coolant must be stored out of the reach of children.  
Please note that the amount of correct coolant additive used must be sufficient for the  
lowest ambient temperature that you expect the vehicle to be exposed to.  
Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break  
down. Vehicle occupants with inadequate winter clothing could then freeze to death as the  
heating will also no longer function.