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Opening and closing -> Vehicle key set for Your Volkswagen Up 4 Door First Generation (2011-2019)

Petrol engine  
Natural gas  
engine  
Key for ⇒ Fig. 15:  
Width (4-door)  
1,645 mm  
Width (from one exterior mirror to the other)  
1,910 mm  
Height to the upper edge of the roof at kerb weight  
a)  
1,478 mm  
1,480 mm  
Hight at kerb weight a) to the upper edge of the  
aerial baseb)  
1,489 mm  
1,990 mm  
144 mm  
1,492 mm  
1,994 mm  
145 mm  
Height with open tailgate at kerb weighta)  
Ground clearance in road-ready statec) between  
the axles  
Wheelbase  
2,407 mm  
2,413 mm  
Length (from bumper to bumper)  
Height with open bonnet and kerb weighta)  
Minimum turning circle diameter  
3,543 mm  
1,622 mm  
Approximately 9.8 m  
NOTICE  
Take care when driving in car parks with protruding kerbstones or bollards. Objects that  
protrude from the ground can damage the bumper and other components when parking the  
vehicle.  
Drive carefully through dips in the road, over driveways, ramps, kerbstones and other  
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the  
running gear, engine or exhaust system could be damaged.  
a) Kerb weight without driver, without payload.  
b) Without rod antenna screwed on.  
c) Kerb weight with driver (75 kg) and service fluids.  
Performance figures  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
For reasons of vehicle registration and vehicle taxation, the power output and performance of some  
engines may vary in some countries from the information given in this booklet.  
Petrol engines  
Engine power  
44 kW  
EC  
Gearbox type  
Maximum speed  
160 km/h (100 mph)a)  
MG5  
AG5  
MG5  
AG5  
44 kW BlueMotion  
technology  
CHYA  
161 km/h (100 mph)a)  
44 kW  
55 kW  
160 km/h (100 mph)a)  
171 km/h (106 mph)a)  
55 kW BlueMotion  
technology  
CHYB  
172 km/h (106 mph)a)  
171 km/h (106 mph)a)  
55 kW  
Natural gas engine  
Engine power  
EC  
Gearbox type  
MG5  
Maximum speed  
164 km/h (102 mph)b)  
50 kW BlueMotion  
technology  
CPGA  
When the performance figures were measured, the vehicle was not fitted with any equipment  
that could reduce performance, e.g. a roof carrier or mud flaps.  
a) Maximum speed is reached in 4th gear.  
b) Maximum speed is reached in 4th gear.  
Opening and closing  
Vehicle key set  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Vehicle key  
⇒ Mechanical vehicle key  
⇒ Indicator lamp in the vehicle key  
⇒ Replacing the battery  
⇒ Synchronising the vehicle key  
Additional information and warnings:  
Settings in the Volkswagen information system ⇒ Volkswagen information system  
Central locking system ⇒ Central locking system  
Starting and stopping the engine ⇒ Starting and stopping the engine  
Consumer information ⇒ Consumer information  
Manual opening and closing⇒ Manual opening and closing  
DANGER  
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result in severe  
or even fatal injuries within a very short period of time.  
Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other  
batteries that are larger than 20 mm out of the reach of children.  
Call for medical help immediately you suspect that someone has swallowed a battery.  
WARNING  
Improper or unsupervised use of the vehicle key can lead to accidents or injuries.  
Always take all vehicle keys with you every time you leave the vehicle. Children or  
unauthorised persons could lock the doors and tailgate, start the engine, switch on the  
ignition and thus operate electrical equipment, such as the electric windows.  
Never leave children or people requiring assistance alone in the vehicle. They could  
become trapped in the vehicle in an emergency and may not be able to get themselves to  
safety. For example, locked vehicles may be subjected to very high or very low  
temperatures, according to season. This can cause serious injuries and illness or  
fatalities, especially for small children.  
Never remove the vehicle key from the ignition lock when the vehicle is in motion. The  
steering lock may be activated and you will no longer be able to steer the vehicle.  
Vehicle key  
Fig. 16 Vehicle key  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Vehicle key  
The key can be used to lock and unlock the car from a distance ⇒ Central locking system.  
The remote control transmitter and the battery are integrated in the key. The receiver is located in  
the vehicle interior. The remote control range is several metres around the vehicle when the battery  
is fully charged.  
If the vehicle cannot be opened and closed using the vehicle key, the vehicle key will have to be re-  
synchronised ⇒ Synchronising the vehicle key, or the battery in the key replaced ⇒ Replacing the  
battery.  
Several vehicle keys can be used.  
Opening and closing the key bit  
Press button ⇒ Fig. 16① to release the key bit and open it.  
To fold in, press button ① and simultaneously fold in the key bit until it clicks into place.  
Replacement key  
You will need to quote the vehicle chassis number when ordering a replacement key or additional  
remote control keys.  
Every new key contains a microchip which must be encoded with the data for the vehicle's  
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the  
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.  
New keys or replacement keys are available from Volkswagen dealerships or from qualified  
workshops and authorised key services that are qualified to manufacture these vehicle keys.  
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified  
workshop.  
NOTICE  
Every vehicle key contains electronic components. Protect the key from damage, moisture  
and excessive vibration.  
Press the buttons on the key only if the corresponding function is actually needed. Pressing  
a button when the function is not required could lead to the vehicle being unlocked unintentionally  
or the alarm going off. This also applies even when you are not within the effective range.  
The function of the vehicle key can be affected temporarily if there is more than one  
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile  
telephone).  
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can  
reduce the range of the remote control.  
If the buttons on the vehicle key ⇒ Fig. 16 or one of the central locking buttons ⇒ Central  
locking system are pressed repeatedly within a short period of time, the central locking system will  
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if  
necessary.  
Mechanical vehicle key  
Fig. 17 Mechanical vehicle key  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
A mechanical vehicle key may be included in the set of keys ⇒ Fig. 17.  
Replacement key  
You will need to quote the vehicle chassis number when ordering a replacement key or additional  
remote control keys.  
Every new key contains a microchip which must be encoded with the data for the vehicle's  
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the  
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.  
New keys or replacement keys are available from Volkswagen dealerships or from qualified  
workshops and authorised key services that are qualified to manufacture these vehicle keys.  
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified  
workshop.  
Indicator lamp in the vehicle key  
Fig. 18 Indicator lamp in the vehicle key  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
If a button on the vehicle key is pressed briefly, the indicator lamp ⇒ Fig. 18 (arrow) flashes once.  
The lamp will flash several times if the button is pressed and held, e.g. convenience closing of the  
electric panorama sliding/tilting glass roof.  
If the indicator lamp in the key does not light up when a button is pressed, the battery in the key  
should be replaced ⇒ Replacing the battery.  
Replacing the battery  
Fig. 19 Vehicle key: opening the battery case cover  
Fig. 20 Vehicle key: removing the battery  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Volkswagen recommends having the battery changed by a qualified workshop.  
The battery is located on the rear side of the vehicle key underneath a cover.  
Replacing the battery  
Fold out the key bit of the vehicle key ⇒ Opening and closing the key bit.  
Pull up the cover on the rear side of the vehicle key ⇒ Fig. 19 in the direction of the arrow ⇒  
Using a suitable thin object, lever the battery out of the battery compartment ⇒ Fig. 20.  
Insert the new battery as shown ⇒ Fig. 20 and push it into the battery compartment against the  
.
direction of the arrow ⇒  
.
Fit the cover as shown ⇒ Fig. 19 and push it onto the vehicle key housing against the direction  
shown by the arrow until it engages.  
NOTICE  
The vehicle key can be damaged if the battery is not changed properly.  
Unsuitable batteries can damage the vehicle key. Discharged batteries should only be  
replaced with new batteries of the same voltage rating, size and specification.  
Ensure that the battery is fitted the right way round.  
Dispose of discharged batteries in accordance with regulations governing the protection of  
the environment.  
The battery on the vehicle key may contain perchlorate. Please comply with any legal  
requirements and regulations when handling and disposing of these batteries.  
Synchronising the vehicle key  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
It may no longer be possible to lock or unlock the vehicle with the remote control if the  
button  
is pressed repeatedly outside of the effective range of the vehicle key. If this is the case, the vehicle  
key should be re-synchronised as follows:  
Fold out the key bit of the vehicle key ⇒ Opening and closing the key bit.  
Press the  
button on the vehicle key. Remain standing close to the vehicle.  
Unlock the vehicle with the key bit within one minute. The synchronisation process is complete.  
Central locking system  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Description of the central locking system  
⇒ Locking or unlocking the vehicle from outside  
⇒ Locking or unlocking the vehicle from the inside  
⇒ SAFELOCK mechanism  
The central locking system will only work correctly when all doors and the tailgate are properly  
closed. The vehicle cannot be locked with the key if the driver door is open.  
If the vehicle is unlocked and not used for a long time (e.g. in your own garage) the vehicle battery  
could discharge or the engine may not start.  
Additional information and warnings:  
Exterior views ⇒ Exterior views  
Vehicle key set ⇒ Vehicle key set  
Doors ⇒ Doors  
Tailgate ⇒ Tailgate  
Electric windows ⇒ Windows  
Electric panorama sliding/tilting glass roof ⇒ Electric panorama sliding/tilting glass roof  
Manual opening and closing ⇒ Manual opening and closing  
WARNING  
Improper use of the central locking system could lead to serious injury.  
The central locking system locks all doors. Locking the vehicle from the inside may  
prevent the doors from being opened unintentionally and unauthorised persons from  
entering the vehicle. However, locked doors can delay assistance to passengers inside  
the vehicle in the event of an accident or emergency.  
Never leave children or people requiring assistance alone in the vehicle. All doors can be  
locked from the inside using the central locking button. This may mean that people lock  
themselves in the vehicle. People locked in the vehicle may be subjected to very high or  
very low temperatures.  
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to  
season. This can cause serious injuries and illness or fatalities, especially for small  
children.  
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped  
in an emergency and may not be able to get themselves to safety.  
Description of the central locking system  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The central locking system enables you to lock and unlock all doors and the tailgate from one point:  
From outside the vehicle with the vehicle key ⇒ Locking or unlocking the vehicle from outside.  
From inside the vehicle with the central locking button ⇒ Locking or unlocking the vehicle from  
the inside.  
Certain functions for the central locking system can be activated or deactivated by a qualified  
workshop.  
The doors and the tailgate can be locked or unlocked manually if the vehicle key or central locking  
system fails.  
Locking the vehicle after the airbags have been triggered  
The entire vehicle is unlocked if the airbags are activated during an accident. After an accident, the  
vehicle can be locked by one of the methods below, depending on the damage incurred.  
Function  
Action  
– Switch off the ignition.  
– Open one of the vehicle doors once.  
Locking the vehicle with the  
central locking button.  
– Press the central locking button  
.
– Switch off the ignition.  
Locking the vehicle using the  
vehicle key.  
OR: remove the key from the ignition lock.  
– Open one of the vehicle doors once.  
– Lock the vehicle with the vehicle key.