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Sitting correctly and safely -> Adjusting the seat position for Your Volkswagen Up 4 Door Second Generation (2019-2023)

Roll-back function of the electric panorama sliding/tilting glass roof  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The roll-back function can reduce the risk of injury when the electric panorama sliding/tilting glass  
roof is being closed ⇒  
. If the electric panorama sliding/tilting glass roof is not able to close  
because it is stiff or obstructed, it will automatically open again immediately.  
Check why the electric panorama sliding/tilting glass roof has not closed.  
Try to close the electric panorama sliding/tilting glass roof again.  
If the electric panorama sliding/tilting glass roof is still stiff or obstructed, it stops at this point.  
Then close the electric panorama sliding/tilting glass roof without the roll-back function  
Closing the electric panorama sliding/tilting glass roof without the roll-back  
function  
Pull the switch ⇒ Fig. 34⑤ within approximately 5 seconds after the roll-back function has been  
triggered and hold it in this position until the electric panorama sliding/tilting glass roof is closed  
completely.  
The electric panorama sliding/tilting glass roof will then close without the roll-back function.  
If the electric panorama sliding/tilting glass roof still cannot be closed, go to a qualified  
workshop.  
If you let go of the switch during the closing procedure, the electric panorama sliding/tilting glass  
roof will open automatically.  
WARNING  
Closing the electric panorama sliding/tilting glass roof without the roll-back function can cause  
severe injuries.  
Always be careful when closing the electric panorama sliding/tilting glass roof.  
Ensure that nobody is obstructing the operating area of the electric panorama sliding/tilting  
glass roof, especially if the roll-back function is not active.  
The roll-back function does not prevent fingers or other body parts from being pressed  
against the roof frame and sustaining injury.  
Sitting correctly and safely  
Adjusting the seat position  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ The dangers of assuming an incorrect sitting position  
⇒ Correct sitting position  
⇒ Controls on the front seats  
⇒ Adjusting the rear head restraint  
⇒ Removing and installing the rear head restraint  
⇒ Adjusting the steering wheel position  
Number of seats  
The vehicle has a total of 4 seats: 2 at the front and 2 at the rear. Each seat is equipped with a seat  
belt.  
Additional information and warnings:  
Seat functions ⇒ Seat functions  
Seat belts ⇒ Seat belts  
Airbag system ⇒ Airbag system  
Child seats (accessories) ⇒ Child seats (accessories)  
WARNING  
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal  
injuries during a sudden driving or braking manoeuvre, in the event of a collision or accident,  
or if the airbags are triggered.  
All vehicle occupants must assume a correct sitting position before setting off and  
maintain this position throughout the trip. This also applies to the fastening of seat belts.  
The number of vehicle occupants must never exceed the number of seats with seat belts  
in the vehicle.  
Always secure children in the vehicle in an authorised restraint system suitable for their  
height and weight ⇒ Child seats (accessories)Airbag system.  
Always keep your feet in the footwell while the vehicle is in motion. Never place your feet  
on the seat or on the dash panel and never hold your feet out the window. The airbag and  
seat belt can otherwise not provide optimal protection and can actually increase the risk of  
injury during an accident.  
WARNING  
Always adjust seats, seat belts and head restraints to their correct position before any journey  
and ensure that all passengers have fastened their seat belt.  
Push the front passenger seat as far back as possible.  
Adjust the driver seat in such a way that there is at least 25 cm between your breastbone  
and the hub of the steering wheel. Adjust the driver seat by moving it forwards or  
backwards so that you are able to press the pedals to the floor with your knees still slightly  
angled and the distance to the dash panel in the knee area is at least 10 cm. If your  
physical build makes it impossible to fulfil this requirement, you must contact a qualified  
workshop so they can make any necessary modifications.  
Never travel with the backrest tilted far back. The further back the backrest is tilted, the  
greater the risk of injury caused by incorrect seat belt routing or an incorrect sitting  
position.  
Never travel with the backrest tilted far forwards. When an airbag is triggered it could force  
the seat backrest backwards and injure vehicle occupants on the back seats.  
Adopt and maintain the greatest possible distance to the steering wheel and dash panel.  
You should always sit upright with your back against the seat backrest with the front seats  
properly adjusted. Do not position any body part too close where the airbags are fitted.  
The risk of serious injury is increased for passengers on the rear seat if they are not sitting  
upright because the seat belts are incorrectly positioned.  
WARNING  
Incorrect adjustment of the seats can cause accidents and serious injuries.  
The seats may only be adjusted when the vehicle is stationary as the seat could otherwise  
change position unexpectedly while the vehicle is in motion, leading to a loss of control of  
the vehicle. Furthermore, an incorrect seating position is adopted while adjusting the seat.  
Only adjust the height and tilt of the seat or move it forwards and backwards when the  
area around the seat is clear.  
There should be no objects in the adjustment area of the front seats.  
The dangers of assuming an incorrect sitting position  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases.  
Seat belts can only provide optimal protection if the seat belt routing is correct. Assuming an  
incorrect sitting position considerably impairs the level of protection provided by a seat belt. This  
could lead to severe or even fatal injuries. The risk of severe or fatal injuries is especially increased  
when a triggering airbag strikes an occupant who has assumed an incorrect sitting position. The  
driver is responsible for all vehicle passengers, especially if they are children.  
The following list contains examples of sitting positions that could be dangerous for all occupants.  
Whenever the vehicle is in motion:  
Never stand in the vehicle.  
Never stand on the seats.  
Never kneel on the seats.  
Never tilt the backrest too far to the rear.  
Never lean against the dash panel.  
Never lie on the rear bench seat.  
Never sit on the front edge of a seat.  
Never sit sideways.  
Never lean out of a window.  
Never put your feet out of a window.  
Never put your feet on the dash panel.  
Never place your feet on the seat cushion or seat backrest.  
Never travel in a footwell.  
Never travel on a seat without wearing the seat belt.  
Never travel in the luggage compartment.  
WARNING  
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the  
event of an accident or sudden driving or braking manoeuvre.  
All vehicle occupants must maintain a correct sitting position and wear their seat belt  
properly while the vehicle is in motion.  
Sitting in an incorrect position, not fastening the seat belt or too short a distance to the  
airbag exposes the occupants to critical or fatal injuries, especially if the airbags trigger  
and strike an occupant who has assumed an incorrect sitting position.  
Correct sitting position  
Fig. 35 There must be a distance of at least 25 cm between the driver and the steering wheel  
Fig. 36 Correct seat belt routing and head restraint adjustment  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The following details the correct sitting positions for the driver and passengers.  
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they  
should contact a qualified workshop to find out about possible special modifications. The seat belts  
and airbags can only provide a maximum level of protection if a correct sitting position is assumed.  
Volkswagen recommends using a Volkswagen dealership for this purpose.  
Volkswagen recommends the following seating position for your own safety and to reduce the level  
of injury in the event of a sudden braking manoeuvre or an accident:  
Notes for the driver:  
Move the backrest into an upright position so that your back rests fully against it.  
Adjust the seat so that the distance between the steering wheel and your breastbone is at least  
25 cm ⇒ Fig. 35Ⓐ and the circumference of the steering wheel can be held at the sides with the  
arms slightly bent.  
The steering wheel must always point towards the breastbone and not towards the face.  
Adjust the driver seat so that you are able to press the pedals with your knees still slightly bent  
⇒ Fig. 35.  
Adjust the height so that you can reach the highest point of the steering wheel.  
Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all  
times.  
Adjust and fasten seat belts properly ⇒ Seat belts.  
Notes for the front passenger:  
Move the backrest into an upright position so that your back rests fully against it.  
Push the front passenger seat as far back as possible so that the airbag can provide maximum  
protection if it is triggered.  
Keep both feet in the footwell while the vehicle is in motion.  
Adjust and fasten seat belts properly ⇒ Seat belts.  
Notes for the rear passengers:  
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but  
not lower than eye level. Position the back of your head as close to the head restraint as  
possible ⇒ Fig. 35 and ⇒ Fig. 36.  
When adjusting for shorter people, push the head restraint to the first position, even if the head  
is then located underneath the top edge of the head restraint.  
For taller people, push the head restraint up as far as it will go.  
Keep both feet in the footwell while the vehicle is in motion.  
Adjust and fasten seat belts properly ⇒ Seat belts.  
Controls on the front seats  
Fig. 37 Front left-hand seat controls  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The layout of the controls on the front right-hand seat is a mirror image of the layout of the controls  
on the front left-hand seat.  
The head restraints on the front seats are integrated in the backrest and cannot be adjusted.  
Function  
Action  
⇒ Fig. 37  
Pushing the front  
seat forwards or  
backwards.  
Lift the lever and move the front seat. The front seat must engage  
after the lever has been released.  
Adjusting the seat  
height.  
Move the lever up or down, several times if necessary.  
Adjusting: operate and hold the lever. Adjust the angle of the  
backrest to the required position. Release the lever to secure the  
position of the backrest ⇒  
.
Folding forwards in 2-door vehicles: operate the lever and fold the  
seat backrest forwards. At the same time, slide the seat forwards.  
Folding forwards in 4-door vehicles: operate the lever and fold the  
seat backrest forwards.  
Adjusting the  
backrest or  
folding the  
backrest forwards  
Folding backwards in 2-door vehicles: slide the seat back as far as  
it will go until it engages. Operate the lever and fold the seat  
backrest back. The seat backrest must engage in an upright  
and backwardsa)  
position when the lever is released ⇒  
.
Folding backwards in 4-door vehicles: operate the lever and fold  
the seat backrest backwards. The seat backrest must engage in  
an upright position when the lever is released ⇒  
.
WARNING  
Injuries could be caused if the backrests are folded forwards and backwards carelessly.  
Never fold the seat backrest forwards or backwards while the vehicle is in motion.  
While folding the seat backrest forwards, always ensure that there are no people, animals  
or objects in its path.  
When folding forwards and backwards, keep all hands, fingers, feet and other body parts  
away from the seat hinges and seat release mechanism.  
Floor mats or other objects could get caught in the hinges on the seat backrest. The seat  
backrest might then not engage securely when it is returned to the upright position.  
Passengers (adults and children) must not use seats if the backrest is folded forwards or  
is not clicked securely into place.  
When being folded back, the seat backrest must be securely locked in the upright position.  
If the seat backrest is not locked properly it could move suddenly and cause severe  
injuries.  
a) In 4-door vehicles: on the interior side of the seat only.  
Adjusting the rear head restraint  
Fig. 38 Adjusting rear head restraint  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Every seat is fitted with a head restraint.  
The head restraints on the front seats are integrated in the backrest and cannot be adjusted.  
The rear seats are fitted with an adjustable head restraint.  
Adjusting the height  
Push the head restraint up in the direction of the arrow or push it down while pressing and  
holding button ⇒ Fig. 38⇒  
.
The head restraint must click securely into position.  
Correct head restraint setting  
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not  
lower than eye level. Position the back of your head as close to the head restraint as possible.  
Head restraint setting for shorter people  
Push the head restraint to the first position, even if the head is then located underneath the top  
edge of the head restraint. There may be a small gap between the head restraint and backrest in  
the lowest position.  
Head restraint setting for taller people  
Push the head restraint up as far as it will go.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk  
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.  
If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.  
Each vehicle occupant must adjust the head restraint to suit their body size, to help reduce  
the risk of neck injuries in an accident. As far as possible, the upper edge of the head  
restraint must be level with the top of the head, but no lower than eye level. Position the  
back of your head as close to the head restraint as possible.  
Never adjust the head restraint when the vehicle is in motion.  
Removing and installing the rear head restraint  
Fig. 39 Removing the rear head restraint  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The rear seats are fitted with an adjustable head restraint.  
Removing the rear head restraints  
Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.  
Push the head restraint all the way up ⇒  
.
Pull the head restraint out fully while pressing the button ⇒ Fig. 39.  
Push back the rear seat backrest and allow it to engage securely. Please ensure that the seat  
belts are not trapped.  
Stow the head restraint in a safe place once removed.  
Fitting the rear head restraints  
Release the rear seat backrest and fold the backrest forwards slightly ⇒ Luggage compartment.  
Position the head restraint correctly over the head restraint guides and then insert into the  
guides of the corresponding seat backrest.  
Press and hold the button ⇒ Fig. 39① and push the head restraint downwards.  
Push back the rear seat backrest and allow it to engage securely.  
Adjust the head restraint so that a correct sitting position can be assumed ⇒ Adjusting the rear  
head restraint.  
WARNING  
Driving without head restraints or with incorrectly adjusted head restraints increases the risk  
of severe or fatal injuries in the event of an accident or sudden driving or braking manoeuvre.  
If a seat is occupied, the head restraint for that seat must be fitted and adjusted correctly.  
Head restraints that have been removed should be reinstalled as soon as possible to  
ensure that passengers are properly protected.  
NOTICE  
When removing or fitting head restraints, ensure that they do not hit the roof or the front seat  
backrest. The interior roof and other parts of the vehicle could otherwise be damaged.  
Adjusting the steering wheel position  
Fig. 40 Adjusting the steering wheel position mechanically  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
Adjust the steering wheel position only before setting off and only when the vehicle is stationary.  
Push down the lever ⇒ Fig. 40.  
Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and  
3 o'clock positions) with both hands and slightly bent arms.  
Push the lever up firmly until it lines up with the steering column ⇒  
.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control  
elements on the driver seat ⇒ Controls on the front seats.  
WARNING  
Incorrect use of the steering column position adjustment and incorrect adjustment of the  
steering wheel can cause serious or fatal injuries.  
After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages  
securely. This prevents the steering column from moving spontaneously while the vehicle  
is in motion.  
Never adjust the steering wheel when the vehicle is in motion. If you determine that a  
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the  
correct position.  
The steering wheel must always point towards the chest and not towards the face. This  
ensures that the driver front airbag provides maximum protection in the event of an  
accident.  
While driving, always keep both hands on the outside of the steering wheel, at the 9  
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is  
triggered.  
Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on  
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe  
injuries to the arms, hands and head.  
Seat functions  
Introduction  
This chapter contains information on the followingsubjects:  
⇒ Seat heating  
Additional information and warnings:  
Adjusting the seat position ⇒ Adjusting the seat position  
Seat belts ⇒ Seat belts  
Airbag system ⇒ Airbag system  
Child seats (accessories) ⇒ Child seats (accessories)  
Exterior mirrors ⇒ Mirrors  
WARNING  
Incorrect use of the seat functions can cause serious injuries.  
Always assume a correct sitting position before you drive and maintain this position  
throughout the trip. This also applies to all passengers.  
Keep hands, fingers, feet and other body parts away from the moving parts of the seats.  
Seat heating  
Fig. 41 In upper part of centre console: buttons for the front seat heating  
First read and observe the introductoryinformation and safety warnings⇒  
Introduction  
The front seat seat cushions and backrests can be heated electrically when the ignition is switched  
on.  
Do not switch on the seat heating if one of the following conditions applies:  
The seat is not in use.  
The seat is fitted with a protective cover.  
A child seat is installed on the seat.  
The seat cushion is damp or wet.  
The interior or exterior temperature is above 25 ℃ (77 °F).