Get Transporting Guide for Volkswagen Up 4 Door Second Generation (2019-2023)

Fig. 71 In the driver door: rotary knob for the electric exterior mirrors

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The exterior mirrors are adjusted by moving the setting knob ⇒ Fig. 70 or the rotary knob ⇒ Fig. 71.

Turn the rotary knob ⇒ Fig. 71 to the required position:

Switch on the exterior mirror heating.

Set the left exterior mirror to the front, rear, right or left by moving the rotary knob.

Neutral position. Exterior mirror heating is switched off, it is not possible to adjust

the exterior mirrors.

Set the right exterior mirror to the front, rear, right or left by moving the rotary

knob.

The exterior mirrors can be folded in and back from the vehicle. To do this, carefully push the

exterior mirror housing in towards the side window or back from the side window until the exterior

mirror perceptibly engages.

WARNING

Injuries can be sustained if you do not take care when folding the exterior mirrors in and out.

•

Only fold the exterior mirrors in or out when there is nobody in the path of the mirror.

Always ensure that no fingers are caught between the exterior mirror and the foot of the

mirror when the exterior mirror is moved.

WARNING

Incorrectly estimating the distance to vehicles travelling behind you can cause accidents and

serious injuries.

•

Curved mirrors (convex or aspheric) enlarge the field of vision and can make objects in the

mirror seem smaller and further away than they actually are.

Using curved mirrors to estimate the distance of other vehicles when changing lanes is

inaccurate and can cause accidents and severe injuries.

Whenever possible, use the interior mirror to check the exact distance away from vehicles

behind or other objects.

Ensure that you have a good view to the rear of the vehicle.

NOTICE

Always fold in exterior mirrors before using an automatic car wash.

The exterior mirror heating should be switched off when it is no longer needed. Fuel is

otherwise wasted.

If there is a fault, the electric exterior mirrors can be adjusted by hand by pressing on the

outside of the mirror.

Transporting

Driving notes

Introduction

This chapter contains information on the followingsubjects:

⇒ Stowing items of luggage

⇒ Driving with an open tailgate

⇒ Driving a loaded vehicle

⇒ Vehicle-specific weight ratings

Heavy objects must always be stowed securely in the luggage compartment and you must ensure

that the rear seat backrests are securely engaged in the upright position. Always use suitable

securing straps with the fastening rings to secure heavy items. Never exceed the vehicle's

maximum payload. Both the payload and the distribution of the load in the vehicle will have an

effect on the driving response and braking distance ⇒

.

Additional information and warnings:

•

Tailgate ⇒ Tailgate

Folding the front passenger seat backrest forwards ⇒ Seat functions

Lights ⇒ Lights

•

Luggage compartment ⇒ Luggage compartment

Roof carrier ⇒ Roof carrier

Wheels and tyres ⇒ Wheels and tyres

WARNING

Objects that are not secured, or are secured incorrectly, can cause serious injuries in the

event of a sudden driving or braking manoeuvre or accident. This applies particularly if

objects are struck by the airbag when activated and then flung through the vehicle interior.

Please apply the following rules to reduce the risk of accidents:

•

Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in

the luggage compartment.

•

Always use suitable straps to prevent luggage from entering the deployment zones of the

side airbag or the front airbag in the event of a sudden driving or braking manoeuvre or an

accident.

•

Objects should be stowed in the vehicle interior in such a way that they can never enter

the airbag deployment zones while the vehicle is in motion.

•

Always keep stowage compartments closed while the vehicle is in motion.

All objects must be removed from the seat cushion of the front passenger seat if the front

passenger backrest is folded forward. Even light and small objects could be pressed into

the weight detection mat underneath the seat cushion by the backrest when it is folded

forwards and thus send incorrect information to the airbag control units.

•

The front airbag must be switched off and the indicator lamp PASSENGER AIR BAG OFF

must light up for as long as the front passenger seat backrest is folded forwards.

•

Stowed objects must never cause passengers to assume an incorrect sitting position.

Any seat blocked by stowed objects must not be used by any passengers.

WARNING

The vehicle handling and braking effect may alter significantly if large or heavy objects are

being transported.

•

Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

Accelerate carefully and gently.

Avoid sudden braking and driving manoeuvres.

Brake earlier than in normal driving.

Stowing items of luggage

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Always stow all items of luggage in the vehicle securely.

•

Always distribute any loads in the vehicle and on the roof as evenly as possible.

•

Place heavy objects as far forward in the luggage compartment as possible. Position the rear

seat backrests securely in the upright position.

•

Secure luggage in the luggage compartment to the fastening rings with suitable straps

⇒ Luggage compartment.

•

Adjust the headlight range ⇒ Lights.

Adjust the tyre pressure according to the vehicle load. Please read the tyre pressure sticker

⇒ Wheels and tyres.

NOTICE

Hard objects on the shelf can chafe against the wires of the heating element in the rear

window and cause damage.

Observe any information concerning the loading of a roof carrier ⇒ Roof carrier.

Driving with an open tailgate

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Driving with an open tailgate is particularly dangerous. Ensure that the open tailgate and any

objects are secured properly, and take appropriate measures to reduce the quantity of toxic

exhaust fumes entering the vehicle.

WARNING

Driving with an unlocked or open tailgate can cause serious injuries.

•

Always drive with the tailgate closed.

Always stow all items in the luggage compartment securely. Loose objects can fall out of

the luggage compartment and injure other road users.

•

Always drive carefully and ensure that you think ahead.

Avoid any abrupt or sudden driving and braking manoeuvres as this can cause the open

tailgate to move unpredictably.

•

Any objects protruding from the luggage compartment must be marked to ensure that they

are visible to other road users. Comply with legal regulations.

Any objects protruding from the luggage compartment must never be held in position by

the tailgate.

If it is necessary to drive with the tailgate open, all luggage racks and cargo stowed on the

rack must be removed from the tailgate.

WARNING

Poisonous exhaust fumes can enter the vehicle interior when the tailgate is open. This could

result in loss of consciousness, carbon monoxide poisoning, serious injury and accidents.

•

Always drive with the tailgate closed in order to prevent toxic gases from entering the

vehicle.

•

If exceptional circumstances require you to drive with an open tailgate, you must do the

following to reduce the quantity of toxic exhaust fumes that could enter the vehicle:

- Close the electric panorama sliding/tilting glass roof.

- Switch off air recirculation mode.

- Open all vents in the dash panel.

- Switch the blowers to the highest setting.

NOTICE

The vehicle length and height are different when the tailgate is open.

Driving a loaded vehicle

First read and observe the introductoryinformation and safety warnings⇒

Introduction

For good vehicle handling when driving a loaded vehicle, please observe the following:

•

Stow all items of luggage securely ⇒ Stowing items of luggage.

Accelerate carefully and gently.

Avoid sudden braking and driving manoeuvres.

Brake earlier than in normal driving.

If applicable, heed the information about driving with a roof carrier ⇒ Roof carrier.

WARNING

Moving loads can severely impair the vehicle's stability and driving safety, which can cause

accidents and severe injuries.

•

Secure objects properly to prevent them from sliding.

Use suitable straps when securing heavy objects.

Engage the rear seat backrests securely in an upright position.

Vehicle-specific weight ratings

First read and observe the introductoryinformation and safety warnings⇒

Introduction

All data in the official vehicle documents take precedence over these data. All data in this manual

apply to the basic model. The vehicle data sticker in the service schedule and the official vehicle

documents show which engine is installed in your vehicle.

The values quoted here may differ if additional equipment is fitted, for different models or for special

vehicles.

The values for the kerb weight in the following table apply for the road-ready vehicle with driver

(75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, tools and

spare tyre ⇒

. Additional equipment and retrofitted accessories increase the stated kerb weight

and reduce the maximum permitted load accordingly.

The load comprises the weights of the following:

•

Passengers

All luggage

Roof load including roof carrier system

Petrol engines

Engine power

EC

Gearbox

type

Kerb

weight

Gross

vehicle

weight

rating

Gross

axle

Gross

axle

weight weight

rating, rating,

front

rear

929 kg –

1,032 kg

MG5

AG5

MG5

AG5

44 kW

55 kW

CHYA

CHYB

1,290 kg

680 kg

640 kg

932 kg –

1,035 kg

929 kg –

1,032 kg

680 kg

640 kg

932 kg –

1,035 kg

Natural gas engine

Engine power

EC

Gearbox

type

Kerb

weight

Gross

vehicle

weight

rating

Gross

axle

Gross

axle

weight weight

rating, rating,

front

rear

1,031 kg

– 1,118

kg

50 kW

CPGA

MG5

1,370 kg

700 kg

WARNING

Exceeding the maximum permissible weights and axle loads can cause damage to the

vehicle, accidents and serious injuries.

•

The actual axle loads must never exceed the maximum permissible axle loads.

The payload and the distribution of the load in the vehicle have an effect on the driving

response and braking distance of the vehicle. Adjust your speed accordingly.

NOTICE

The payload should be distributed as evenly as possible in the vehicle. When transporting

heavy objects in the luggage compartment, they should be placed either in front of or over the

rear axle in order to minimise the effect on the vehicle's handling.

Luggage compartment

Introduction

This chapter contains information on the followingsubjects:

⇒ Folding the backrests on the rear bench seat forwards and backwards

⇒ Luggage compartment cover

⇒ Variable luggage compartment floor

⇒ Fastening rings

⇒ Bag hook

Heavy objects must always be transported in the luggage compartment and you must ensure that

the rear seat backrests are securely engaged in the upright position. Always use suitable securing

straps with the fastening rings. Never exceed the vehicle's maximum payload. Both the payload

and the distribution of the load in the vehicle will have an effect on the driving response and braking

distance ⇒

.

Additional information and warnings:

•

Airbag system ⇒ Airbag system

Lights ⇒ Lights

Transporting ⇒ Driving notes

Wheels and tyres ⇒ Wheels and tyres

WARNING

When the vehicle is not in use or is not being supervised, always lock the doors and tailgate

to reduce the risk of severe or fatal injuries.

•

Never leave children unattended, especially when the tailgate is open. Children could

make their way into the luggage compartment, close the tailgate and be unable to get out.

This can cause severe or fatal injuries.

•

Never let children play in or around the vehicle.

Do not travel with people in the luggage compartment.

WARNING

Objects that are not secured, or are secured incorrectly, can cause serious injuries in the

event of a sudden driving or braking manoeuvre or accident. This applies particularly if

objects are struck by the airbag when activated and then flung through the vehicle interior.

Please apply the following rules to reduce the risk of accidents:

•

Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in

the luggage compartment.

•

Always use suitable straps to prevent luggage from being thrown through the vehicle

interior and entering the deployment zone of the side airbags or the front airbag in the

event of a sudden driving or braking manoeuvre or an accident.

•

Always keep stowage compartments closed while the vehicle is in motion.

Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open stowage

areas, on the luggage compartment cover or on the dash panel.

•

Remove any hard, heavy or sharp objects from items of clothing and bags inside the

vehicle and stow them securely.

WARNING

Transporting heavy objects changes the vehicle's handling and increases the braking

distance. Heavy loads that are not properly stowed or secured in the vehicle can lead to a

loss of vehicle control and can cause serious injury.

•

Transporting heavy objects changes the vehicle's handling and the centre of gravity.

The payload should be distributed as evenly as possible in the vehicle.

Always secure heavy objects in the luggage compartment as far in front of the rear axle as

possible.

NOTICE

Hard objects could chafe against the wires of the heating element in the rear window and

cause damage.

The ventilation openings between the rear window and the luggage compartment cover must

not be covered as this would prevent stale air escaping from the vehicle.

Folding the backrests on the rear bench seat forwards and backwards

Fig. 72 Rear bench seat: release button Ⓐ; red marking Ⓑ

First read and observe the introductoryinformation and safety warnings⇒

Introduction

The rear seat backrest can be folded forward to extend the luggage compartment.

Folding the rear seat backrest forwards

•

Push the head restraint all the way down or remove it, if necessary ⇒ Adjusting the seat position

and stow it in a safe place.

Pull the release button forwards ⇒ Fig. 72Ⓐ and, at the same time, fold the backrest forwards.

•

The rear seat backrest is unlocked when you can see a red marking in the button ⇒ Fig. 72Ⓑ.

Passengers (adults and children) must not use seats if the backrest is folded forwards.

Folding the rear seat backrest backwards

•

Fold back the rear backrest and push it firmly into the lock until it clicks securely into place ⇒

.

•

The red marking on the release button ⇒ Fig. 72Ⓑ should no longer be visible.

The rear seat backrest must always be securely engaged.

If necessary, fit the head restraints and adjust to the correct position ⇒ Sitting correctly and

safely.

WARNING

Injuries can be caused if the rear backrests are folded forwards and backwards carelessly.

•

Never fold the rear seat backrest forwards or backwards while the vehicle is in motion.

Ensure that the seat belt is not trapped or damaged when folding back the rear seat

backrest.

•

Always keep hands, fingers, feet or other body parts away from the seat area when folding

the rear seat backrest forwards and backwards.

Ensure that each rear seat backrest engages securely in the upright position, otherwise

the seat belts for the rear seats will not work properly. If a seat is occupied and the

backrest has not clicked securely into place, the seat occupant and rear seat backrest may

move forwards in the event of a sudden braking or driving manoeuvre or during accidents.

•

The backrest has not been secured properly if you can see a red mark on the button

⇒ Fig. 72Ⓑ. Always ensure that the red marking is never visible when the rear seat

backrest is in the upright position.

Passengers (adults and children) must not use seats if the backrest is folded forwards or

is not clicked securely into place.

NOTICE

Before folding the rear seat backrests forwards, adjust the front seats so that the rear head

restraints or rear seat cushions do not rub against the front seats. If necessary, remove the

head restraint ⇒ Sitting correctly and safely and stow it in a safe place.

Luggage compartment cover

Fig. 73 In the luggage compartment: removing and installing the luggage compartment cover

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Light items of clothing can be stowed on the luggage compartment cover. Please ensure that the

view to the rear of the vehicle is not obstructed.

Folding luggage compartment cover up or down

Lift up the luggage compartment cover and push into the side holders ⇒ Fig. 73①. When doing this

ensure that the luggage compartment cover is correctly secured in position.

To return to the original position, push the luggage compartment down out of the holders.

Removing the luggage compartment cover

Pull the luggage compartment cover up and out of the side retainers ⇒ Fig. 73②.

Fitting the luggage compartment cover

Push the luggage compartment cover down into the side retainers ⇒ Fig. 73②.

WARNING

Objects that are not secured or are secured incorrectly, or animals on the luggage

compartment cover, could cause serious injuries in any sudden driving or braking manoeuvre

or accident.

•

Do not stow any hard, heavy or sharp items either loose or in bags on the luggage

compartment cover.

•

Never transport pets on the luggage compartment cover.

Never drive with the luggage compartment cover upright. Always fold it down or remove it

before your journey.

NOTICE

To avoid damage to the luggage compartment cover:

•

Always ensure that the luggage compartment cover is fitted securely in the side retainers.

The luggage compartment should only be filled so that the luggage compartment cover

does not push down on the load when the tailgate is closed.

Variable luggage compartment floor

Fig. 74 A: Opening the variable luggage compartment floor B: Variable luggage compartment floor

lifted up

Fig. 75 C: Extending the luggage compartment downwards D: Extending the luggage compartment

to the front

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Opening and closing the luggage compartment floor

To open, lift the grip ⇒ Fig. 74① in the direction of the arrow and lift the luggage compartment floor

up fully ⇒ Fig. 74 B.

To close, guide the luggage compartment cover down.

Extending the luggage compartment downwards

•

Lift the luggage compartment floor and push down ⇒ Fig. 75 C (arrows).

Place the luggage compartment floor on the floor covering.

If necessary, fold the backrests forwards ⇒ Folding the backrests on the rear bench seat

forwards and backwards.

Extending the luggage compartment to the front

•

Remove the luggage compartment cover ⇒ Luggage compartment cover.

Remove rear head restraints ⇒ Adjusting the seat position.

Fold the rear seat backrests forwards ⇒ Folding the backrests on the rear bench seat forwards

and backwards.

•

If necessary, expand the luggage compartment downwards.

NOTICE

Never drop the luggage compartment floor, but rather guide it back down. The trims or the

luggage compartment floor could be damaged.

Fastening rings

Fig. 76 In the luggage compartment: fastening rings

First read and observe the introductoryinformation and safety warnings⇒

Introduction

At the front of the luggage compartment are fastening rings for securing luggage ⇒ Fig. 76.

The fastening rings have to be folded out before they can be used.

WARNING

Unsuitable or damaged securing straps could rip in the event of a braking manoeuvre or

accident. This could cause objects to be flung through the interior and lead to severe or fatal

injuries.

•

Always use suitable and undamaged securing straps.

Attach securing straps securely to the fastening rings.

Loose objects in the luggage compartment can suddenly slide and change the way the

vehicle handles.

•

Small and light objects should also be secured.

Never exceed the maximum load rating of the fastening rings when securing objects.

Never secure a child seat to the fastening rings.

The maximum load rating of the fastening rings is approximately 3.5 kN.

Suitable fastening belts and luggage stowage systems are available from a qualified

workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.

Bag hook

Fig. 77 In the luggage compartment: bag hook

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Bag hooks are located on the upper left and right-hand side of the luggage compartment.

WARNING

Never use the bag hooks as fastening rings for straps. The bag hook could break off during a

sudden braking manoeuvre or accident.

NOTICE

The bag hooks can only carry a maximum of 1.5 kg.

Roof carrier

Introduction

This chapter contains information on the followingsubjects:

⇒ Attaching the mounts and load carrier system

⇒ Loading the load carrier system

The roof of the vehicle has been designed for optimum aerodynamic effect. It is therefore no longer

possible to attach conventional roof carrier systems to a rain channel on the roof.

As the rain channels have been integrated into the roof for better aerodynamics, only mounts or

roof carriers approved by Volkswagen can be used.

When should the roof carrier be removed?

•

When it is no longer being used.

When the vehicle is driving through a car wash.

When the vehicle height exceeds the required clearance height, e.g. in a garage.

Additional information and warnings:

•

Lights ⇒ Lights

Transporting ⇒ Transporting

Driving with respect for the environment ⇒ Driving with respect for the environment

Wheels and tyres ⇒ Wheels and tyres

Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs

and renewal of parts

WARNING

When transporting heavy or bulky objects in the roof carrier, the vehicle's handling will change

due to a shift in the centre of gravity and an increased susceptibility to crosswinds.

•

Always secure loads properly using suitable and undamaged securing straps.

Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle

aerodynamics, centre of gravity and overall handling.

•

Avoid abrupt and sudden driving and braking manoeuvres.

Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.

NOTICE

•

Always remove the roof carrier before driving through an automatic car wash.

•

The vehicle's height is changed by the installation of the roof carrier system and the load

secured on it. Check and compare the height of the vehicle with clearance heights, e.g. for

underpasses and garage doors.

The roof carrier system and its load must not obstruct you from opening and closing the

electric panorama sliding/tilting glass roof and tailgate. The roof aerial must also remain

unaffected.

When opening the tailgate, take care not to let it hit the roof load.

Driving with a fitted roof carrier will increase air resistance and thus increase fuel

consumption.

Attaching the mounts and load carrier system

Fig. 78 Attachment points for the mounts on 2-door vehicles (both sides)

Fig. 79 Attachment points for the mounts on 4-door vehicles (both sides)

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Mounts serve as a basis for special load carrier systems. Special load carriers must then be added

to transport luggage, bicycles, skis, surfboards or boats safely. Suitable accessories are available

from your Volkswagen dealership.

Mounts and load carriers must always be attached correctly. You must observe the fitting

instructions that were delivered with the roof carrier system.

Attaching the mounts and load carrier system

2-door vehicles: the holes or markings for the front mount securing points are located on the

underside of the roof side members ⇒ Fig. 78A (left-hand magnification). The holes or markings for

the securing points are only visible when the door is open. The markings for attaching at the rear

are at the top on the side windows ⇒ Fig. 78 (right magnification).

4-door vehicles: the holes or markings for the mount securing points are located on the underside

of the roof side member and are visible only when the doors are open ⇒ Fig. 79.

The roof carrier must only be attached at the markings shown in the illustration ⇒

.

After fitting the mounts properly as per the instructions provided, attach the load carrier to the

mount.

WARNING

Incorrectly attaching and using the mounts and load carrier could cause the whole system to

fall off the roof. This could cause accidents and injuries.

•

Always observe the manufacturer's instructions.

Use mounts and load carriers only when they are undamaged and fitted correctly.

The roof carrier may be attached at the markings shown in the illustrations only ⇒ Fig. 78

or ⇒ Fig. 79.

•

Fit mounts and load carriers correctly.

Check the bolts and anchorage points before starting your journey and adjust as

necessary after driving a short distance. During a long trip, check all bolts and fasteners at

each stop.

•

Special fixtures for items such as bicycles, skis, surfboards, etc. should always be

properly installed.

Do not carry out any alterations or repairs to the mounts and roof carrier system.

Read and note the fitting instructions for the mounts and the load carrier system provided

and always carry the instructions in the vehicle.

Loading the load carrier system

First read and observe the introductoryinformation and safety warnings⇒

Introduction

Loads can only be attached securely when the roof carrier system is fitted correctly ⇒

.

Maximum permissible roof load

The maximum permitted roof load is 50 kg. The roof load limit refers to the combined weight of the

load carrier, the mounts and the load carried on the roof ⇒

.

Ensure that you know the weight of the mounts, roof carrier system and the items to be transported

on the roof - weigh them if necessary. Never exceed the maximum permissible roof load.

However, if you are using a carrier system with a lower weight rating, you will not be able to carry

the maximum roof load. In this case, do not exceed the maximum weight limit for the load carrier

system which is listed in the fitting instructions.

Distributing the load

Distribute the load evenly and secure it correctly ⇒

.

Checking the fittings

After the mounts and load carrier have been attached, check the bolted connections and fastenings

once you have travelled a short distance and then at regular intervals.

WARNING

Accidents and vehicle damage can occur if the maximum permitted roof load is exceeded.

•

Never exceed the quoted roof load, the maximum permissible axle loads, and the

permissible gross vehicle weight for the vehicle.

Do not exceed the weight rating of the roof carrier system, even if the maximum roof load

has not been reached.

Secure heavy objects as far forwards as possible and distribute the load evenly.

WARNING

Loose and incorrectly secured loads could fall off the load carrier and cause accidents and

injuries.

•

Always use suitable and undamaged securing straps.

Secure loads properly.

Towing a trailer

Information on towing

The vehicle is not approved for towing a trailer. The vehicle is not factory-fitted with a towing

bracket and a towing bracket cannot be retrofitted.

WARNING

Fitting a towing bracket on the vehicle while the vehicle is in operation can lead to accidents

and cause serious injuries.

•

Never fit a towing bracket on the vehicle.

The bracket could be released from the vehicle during the journey.

NOTICE

Fitting towing brackets of any kind can lead to serious vehicle damage.

Practical equipment

Stowage area

Introduction

This chapter contains information on the followingsubjects:

⇒ Stowage compartment on the driver side

⇒ Stowage compartment in the front centre console

⇒ Stowage compartment with cover on the front passenger side

⇒ Open stowage compartment on the front passenger side

⇒ Stowage compartment in the rear centre console

⇒ Other stowage areas

Only use stowage compartments to stow light or smaller objects.

Additional information and warnings:

•

Cleaning and caring for the interior ⇒ Cleaning and caring for the interior

⇒BookletRadio,

Transporting for Your Volkswagen Up 4 Door Second Generation (2019-2023)

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