Get Phone Guide for Audi A5 4 Door Third Generation (2025-2026)

Phone

Note

Read the information about Audi connect, es-

pecially regarding connectivity costs ð in

General information on page 187.

Introduction

Applies to: vehicles with phone

You can operate various phone functions easily

through the MMI in your vehicle.

Tips

Depending on the country and the vehicle equip-

ment, the following options may be available:

– The Bluetooth connection range is limited

to inside the vehicle.

– Connecting a mobile phone with Bluetooth

– Using two phones

– A selection of supported Bluetooth devices

can be found in the database for tested mo-

bile devices at www.audi.com/bluetooth.

– Using the Audi phone box

WARNING

Setup

– Medical experts warn that mobile devices

can interfere with the function of pacemak-

ers. Always maintain a minimum distance of

about 7.9 inches (20 cm) between the mo-

bile device antennas and the pacemaker.

Connecting a mobile phone using

Bluetooth

Applies to: vehicles with phone

Requirement: the vehicle must be stationary and

the ignition must be turned on. The Bluetooth

settings must be open on your mobile device dur-

ing the connection setup. The mobile device to be

connected must not be actively connected to any

other Bluetooth device. The MMI must only be

connected to one mobile device.

– Do not carry the mobile device in a pocket

directly over the pacemaker when the

phone is turned on.

– Turn off the mobile device immediately if

you suspect it may be interfering with the

pacemaker.

– Do not use the voice recognition system*

ðpage 30 in emergencies because your

voice may change in stressful situations. The

system may take longer to dial the number

or may not be able to dial it at all. Dial the

emergency number manually.

►

Enable the Bluetooth function and visibility on

the MMI ðpage 231 and the mobile phone.

Applies to: MMI: Select on the home screen:

PHONE.

Follow the system instructions. The available

Bluetooth devices will be displayed after sever-

al seconds.

Press on the desired mobile device in the list of

displayed Bluetooth devices.

To update the list, press .

►

– Turn off your mobile device in areas where

there is a risk of an explosion. These loca-

tions are not always clearly marked. This

may include gas stations, fuel and chemical

storage facilities or transport vehicles, or lo-

cations where fuel vapors (such as propane

or gasoline vapor in vehicles or buildings),

chemicals or large quantities of dust parti-

cles (such as flour, sawdust or metal) may

be present in the air. This also applies to all

other locations where you would normally

turn off the vehicle engine.

►

A PIN for a secure Bluetooth connection will be

generated.

►

Confirm the PIN on your mobile device.

Follow the system instructions.

Pay attention to any other system prompts on

the MMI and on your mobile phone.

►

After connecting successfully

– The demands of traffic require full attention

of all road users. Always read the chapter

ðpage 23, Information about traffic safety.

The mobile phone contacts are automatically

loaded in the MMI. This process can take several

minutes, depending on the number of contacts.



175

Phone

Depending on your mobile phone and the connec-

tion type, you can use the following functions:

can be reached in your vehicle through both mo-

bile phones.

Applies to: mobile devices with Bluetooth Mes-

sage Access Profile (MAP): You can send and re-

ceive messages with both mobile devices

ðpage 184.

Using the hands-free system

Requirement: your mobile phone must be con-

nected to the MMI via a Bluetooth Hands Free

Profile (Bluetooth HFP).

Connecting another mobile device

You can use the hands-free system. You can make

calls using the antenna on your mobile device.

Requirement: a mobile device must be connected

to the MMI. The vehicle must be stationary and

the ignition must be turned on. The Bluetooth

settings must be open on your mobile device dur-

ing the connection setup. The mobile device to be

connected must not be actively connected to any

other Bluetooth device.

Sending and receiving messages

See ðpage 184.

Tips

– Pay attention to any system prompts dis-

played on your mobile device or the MMI, for

example if the system should connect auto-

matically in the future. Depending on the

mobile device, you may need to download

contacts and confirm access to your mes-

sages separately.

►

Enable the Bluetooth function and visibility on

the MMI ðpage 231 and the mobile phone.

►

Applies to: MMI: Select on the home screen:

PHONE > , or

►

Applies to: MMI: Select on the home screen:

SETTINGS > Connected devices > Telephone 1

or Telephone 2 > New connection.

– You can also search for the MMI on your mo-

bile device using the Bluetooth device

search.

►

Follow the system instructions. The available

Bluetooth devices will be displayed after sever-

al seconds.

– You only have to pair your device one time.

Bluetooth devices that are already paired

automatically connect to the MMI when the

Bluetooth function is turned on, when they

are within range, and when the ignition is

turned on. The last connected mobile device

is given first priority.

►

Press on the desired mobile device in the list of

displayed Bluetooth devices.

►

To update the list, press .

A PIN for a secure Bluetooth connection will be

generated.

►

Confirm the PIN on your mobile device.

– You can manage additional settings for con-

nected mobile devices in the Connected de-

vices menu ðpage 231.

►

Follow the system instructions.

►

Pay attention to any other system prompts on

the MMI and on your mobile phone.

– When leaving the vehicle, the Bluetooth

connection to the mobile device will auto-

matically disconnect. Depending on your

mobile device, phone calls in progress may

be automatically redirected from the MMI to

your mobile device so that you can continue

the call on your phone.

After connecting successfully

See ðpage 175, After connecting successfully.

Switching between two mobile devices

Requirement: phone 1 and phone 2 must be con-

nected to the MMI.

►

Applies to: MMI: Select on the home screen:

PHONE > .

Using two phones

Applies to: vehicles with phone



You can connect two mobile phones to the MMI

at the same time using the Bluetooth HFP, for ex-

ample a business phone and a private phone. You

176

Phone

– The mobile device is not positioned in the cen-

ter of the Audi phone box

Note

Read the information about Audi connect, es-

pecially regarding connectivity costs ð in

General information on page 187.

WARNING

– Loose objects can be thrown around the ve-

hicle interior during sudden driving or brak-

ing maneuvers, which increases the risk of

an accident. Store objects securely while

driving.

Disconnecting a mobile device

Applies to: vehicles with phone

►

To disconnect a Bluetooth device from the MMI,

– Do not allow the visual or audio signals from

a mobile device to distract you from traffic,

because this increases the risk of an acci-

dent. Operate the mobile device only via the

MMI. Fold the center armrest down while

driving.

use the Connected devices menu ðpage 231.

Using the Audi phone

box

General information

Applies to: vehicles with Audi phone box/Audi phone box light

Note

Applicable to U.S.A.

Operation of the Audi phone box is subject to

the following requirements of the Federal

Communications Commission:

– This is a CONSUMER device.

– BEFORE USE, you MUST REGISTER THIS DE-

VICE with your wireless provider and have

your provider´s consent. Most wireless pro-

viders consent to the use of signal boosters.

Some providers may not consent to the use

of this device on their network. If you are

unsure, contact your service provider.

– You MUST operate this device with approved

antennas and cables as specified by the

manufacturer. Antennas MUST be installed

at least 20 cm (8 inches) from any person.

– You MUST cease operating this device im-

mediately if requested by the FCC or a li-

censed wireless service provider.

Fig. 137 Front center console: Audi phone box with con-

nections

Depending on vehicle equipment, you may be

able to use the following functions with the Audi

phone box:

– Make phone calls using the vehicle’s exterior

antenna

– Charge a mobile device using the USB input

– Charge a mobile device wirelessly

– Reminder signal

– WARNING: E911 location information may

not be provided or may be inaccurate for

calls served by using this device.

Limitations

In some situations, the functions of the Audi

phone box may be limited or temporarily unavail-

able. For example, this may happen if:

Note

Applicable to Canada

– There is one more than mobile device in the

Audi phone box

In Canada, operation of a Zone Enhancer,

such as an Audi phone box, is subject to the

following requirements of the Innovation,

Science and Economic Development Canada

(ISED):

– The mobile device is inside a bag or a protective

case

– There are objects between the Audi phone box

and the mobile device



177

Phone

– This is a CONSUMER device.

Tips

– BEFORE USE, you MUST meet all require-

ments set out in CPC-2-1-05. At the time of

printing this user manual, the CPC-2-1-05

client procedures circular of ISED Canada

was available at the following web page:

http://www.ic.gc.ca/eic/site/smt-gst.

nsf/eng/sf08942.html.

– You can purchase a USB adapter from an au-

thorized Audi dealer or authorized Audi

Service Facility, or at specialty stores.

– Audi recommends using Audi Genuine Ac-

cessories. Audi has verified their reliability,

safety, and suitability.

– You MUST operate this device with approved

antennas and cables as specified by the

manufacturer. Antennas MUST NOT be in-

stalled within 20 cm of any person.

– You MUST cease operating this device im-

mediately if requested by ISED or a licensed

wireless service provider.

Charging a mobile device wirelessly

Applies to: vehicles with Audi phone box/Audi phone box light

You can charge your mobile device wirelessly us-

ing the Audi phone box.

Requirement: the ignition must be turned on.

Your mobile device must meet the Qi standard.

– WARNING: E911 location information may

not be provided or may be inaccurate for

calls served by using this device.

►

Make sure that the wireless charging function

is turned on:

►

Applies to: MMI: Select on the home screen:

Tips

SETTINGS > General > Reminder signal and

mobile device charging.

The system complies with United States FCC

►

regulations and ISED regulations ðpage 310.

Turn on the Mobile device wireless charging

function.

►

To charge your mobile device wirelessly, lay it

Making phone calls using the exterior

antenna

on the  symbol 3 ðpage 177, fig. 137 in the

center of the Audi phone box with the display

facing up.

Applies to: vehicles with Audi phone box

With the Audi phone box, you can make calls us-

ing the exterior antenna on the vehicle. Using the

exterior antenna helps when there is a low signal

and also provides better reception quality.

WARNING

– The mobile device may become hot during

wireless charging. Pay attention to the tem-

perature of your mobile device and be care-

ful when removing it from the Audi phone

box.

Requirement: the ignition must be turned on.

►

To make phone calls through the vehicle's exte-

rior antenna using your mobile device, lay your

device on the phone symbol 2 ðpage 177,

fig. 137 in the center of the Audi phone box

with the display facing up.

– An alternating magnetic field is used for

wireless charging. Maintain a minimum dis-

tance of approximately 2.4 inches (6 cm) to

the Audi phone box charging plate. The

thresholds for prolonged exposure at this

distance comply with ICNIRP1998. There-

fore, interactions such as irritation of senso-

ry organs, malfunctions of active medical

implants (such as pacemakers, infusion

pumps, or neurostimulators) or effects on

passive medical implants (such as prosthetic

limbs) is highly unlikely. If you have a medi-

cal implant, seek medical advice from a spe-

cialist if you have any questions. You can

Charging the battery using the USB input

Applies to: vehicles with Audi phone box/Audi phone box light

You can charge your mobile device using a special

USB adapter with the Audi phone box

ðpage 217.

Requirement: the ignition must be turned on.

►

To charge your mobile device via USB, connect it

to the USB input 1 ðpage 177, fig. 137.



178

Phone

also turn the function for wireless charging

in the Audi phone box on or off. You can still

charge your mobile device using a cable con-

nection.

Using the phone

Accessing phone functions

Applies to: vehicles with phone

Tips

– The maximum charging capacity is 5 W.

– The charging time and temperature will vary

depending on the mobile device being used.

Mobile device reminder signal

Applies to: vehicles with Audi phone box/Audi phone box light

Fig. 138 Center display: selection menu

Requirement: a mobile device must be connected

to the MMI.

When the device reminder signal is turned on,

you will be notified that your mobile device is still

in the Audi phone box when you leave the vehicle.

►

Applies to: MMI: Select on the home screen:

PHONE.

Requirement: your mobile device must be locat-

ed in the Audi phone box (if Qi-capable) or con-

nected to the USB port with charging function us-

ing a USB adapter, and the smartphone interface

must be active or your iPhone must be connected

to the MMI via Bluetooth and charging using a

USB adapter connected to the USB port with

charging function.

Possible phone functions:

1

2

3

4

5

6

7

Search

Call list . . . . . . . . . . . . . . . . . . . . . .

Favorites . . . . . . . . . . . . . . . . . . . . .

Contacts . . . . . . . . . . . . . . . . . . . . .

Voicemail . . . . . . . . . . . . . . . . . . . .

Dial phone number . . . . . . . . . . . .

Switch telephones . . . . . . . . . . . . .

179

180

181

183

►

Applies to: MMI: Select on the home screen:

SETTINGS > General > Reminder signal and

mobile device charging.

Managing call lists

Applies to: vehicles with phone

The following settings may be available, depend-

ing on vehicle equipment:

– Signal tone

– Off

Spoken cue

This setting is turned on at the factory.

Mobile device notes: reminder, charge level

Fig. 139 Center display: call list

When this function is turned on, the charge sta-

tus of your mobile device is displayed. You will al-

so be reminded not to forget your mobile device

when leaving the vehicle.

Opening call lists using the MMI

►

Applies to: MMI: Select on the home screen:

PHONE > Call list.

Opening call lists using the multifunction

steering wheel

►

Select in the instrument cluster: Phone tab > 

button > Call list.



179

Phone

Deleting favorites

Possible call list symbols:

1

2

3

4

5

6

Missed calls

►

Press  ðpage 181 in the business card, or

Select: Favorites >  > one or multiple favor-

ites or Select all > Delete > (Done).

►

Dialed numbers

Accepted calls

Editing a phone number

Display business card . . . . . . . . . . .

Tips

181

The favorites can only be edited via the MMI.

Number of interactions with a con-

tact

Managing the directory

Applies to: vehicles with phone

If more than one interaction with a contact or

number has taken place, the last one is displayed

in the form of an arrow 1 , 2 , or 3 .

You can manage up to four directories in the

MMI.

Call list options

Requirement: a mobile device must be connected

to the MMI.

Press and hold a contact or a phone number in

the list until the Options menu appears.

Opening the directory

Depending on the vehicle equipment and your

mobile phone, the following options may be

available:

►

Applies to: MMI: Select on the home screen:

PHONE > Contacts.

– Store as favorite ðpage 180.

– Send a text ðpage 184.

– Send e-mail ðpage 184.

The contacts will be displayed. You can change

the sort order ðpage 183, Sort order.

Deleting imported contacts

Edit number

Requirement: you must have imported at least

one contact ðpage 183.

Edit a phone number before dialing it.

Show history

►

Select: Contacts >  > one or more text mes-

sages > Delete > (Done). The imported contacts

are deleted.

Requirement: you must have had more than one

interaction with a contact.

All interactions with a contact or a number are

displayed.

Directory options

►

Press and hold a contact in the directory until

the Options menu appears.

Managing favorites

Applies to: vehicles with phone

Depending on the vehicle equipment and your

mobile phone, the following options may be

available:

You can store contacts for all connected mobile

devices as shortcuts in the favorites list.

– Store as favorite ðpage 180.

– Send contact: you can select Text message or

E-mail ðpage 184.

Accessing favorites

►

Applies to: MMI: Select on the home screen:

PHONE > Favorites.

– Send a text ðpage 184.

– Send e-mail ðpage 184.

Storing favorites

►

Press  ðpage 181 in the business card, or

Tips

►

Press Store as favorite in the options

ðpage 179.

– Pay attention to any synchronization

prompts on your mobile device when down-

loading contacts.



180

Phone

►

– The contacts from the mobile device may

not be transferred in alphabetical order. If

there are too many entries, contacts with

different first letters may be missing in the

MMI.

Enter the desired number.

Press OK.

Dialing the voicemail number

Requirement: a voicemail number must be stor-

ed.

– Only the contacts from the active connected

mobile device are displayed.

►

Press Voicemail. The call begins immediately.

– The contacts in the local MMI memory are

always visible and can be accessed by other

persons.

Tips

This service must be set up and activated by

the mobile phone service provider.

– After turning off the ignition and exiting the

vehicle, the mobile device directory will be

updated when the MMI is started again if

the mobile device is within range and the

Bluetooth function is turned on in the mo-

bile device and the MMI.

Dialing a phone number

Applies to: vehicles with phone

Depending on the vehicle equipment, you may

have the following options for dialing a phone

number:

– Only the contacts in the local MMI memory

can be deleted.

– Using text input in the MMI ðpage 27.

– Using voice operation ðpage 30.

Opening business cards

Applies to: vehicles with phone

The business card shows you details about a con-

tact.

Call options

Applies to: vehicles with phone

►

To open a business card, press on a contact in

the directory, or

Press  in the call list 5 ðpage 179, fig. 139.

►

To accept or end a call, press the  button on

the multifunction steering wheel. Operating

ðpage 16 and ðpage 32.

►

Possible options in the business card:

Depending on your mobile device, the following

options may be available in the MMI when there

is an incoming call:

►

Call: press on a phone number.

►

Storing a favorite: press .

►

Deleting a favorite: press .

►

Sending a text message: press .

Starting navigation: press on an address.

Sending an e-mail: press on an e-mail address.

Send contact: you can select Text message or

– Answer

– Decline

– Message

►

If you exit the vehicle during a phone call, the

Bluetooth connection will be disconnected. De-

pending on your mobile device, phone calls in

progress may be automatically transferred from

the MMI to your mobile device.

E-mail ðpage 184.

Listening to voicemail

Applies to: vehicles with phone

Calling voicemail

Tips

►

Applies to: MMI: Select on the home screen:

The radio or media playback is muted during a

phone call.

PHONE > Voicemail.

Entering the voicemail number

Requirement: there must be no voicemail num-

ber stored.

181

Phone

Depending on the mobile device being used and

the type of connection, the following options

may be available:

During a phone call

Applies to: vehicles with phone

Depending on your mobile device and the type of

connection, the following options may be availa-

ble during a call:

Transfer call to mobile device

Transfer the current call to your mobile device or

Bluetooth headset*.

– End call

– Mute

Switch to hands-free

Sending a tone sequence

Transfer the current call from your mobile device

to the MMI.

Press Numbers. You can enter tone sequences

(DTMF) and send them to the other party on the

call.

Add call

You can start a new call. The current call will be

put on hold.

Hold

Requirement: Conference ðpage 183 must be

turned on.

Remove conference member

You can remove conference call members individ-

ually when a conference call is active.

Puts the current call on hold. To resume the call,

press Resume.

Microph. input

Answering an incoming call

You can adjust the input level of the microphone

using the slider.

One of these options will be available, depending

on your mobile phone service provider and the se-

lected Conference setting ðpage 183:

Tips

– Answer: the current phone call will be put on

hold. The incoming call will be answered.

– Replace: the active call will be replaced with

the incoming call.

The call waiting function must be activated in

your mobile device to be alerted about an in-

coming call during an active call.

Declining an incoming call

Making an emergency call

Applies to: vehicles with phone

If you select Decline, the incoming call will be de-

clined.

Requirement: a mobile device must be connected

to the MMI.

Conference

►

Applies to: MMI: Select on the home screen:

PHONE > Dial phone number > the local emer-

gency call number (for example, 911) > Dial.

Requirement: Conference ðpage 183 must be

turned on. Two phone calls must be in progress.

Depending on your mobile phone service provid-

er, you can add a call on hold and up to five active

callers to a conference call.

WARNING

– Because your phone works with radio sig-

nals, a connection cannot be guaranteed un-

der all circumstances. Do not rely on only

your phone when it comes to essential com-

munication (such as during a medical emer-

gency).

Swapping a call

Requirement: Conference ðpage 183 must be

turned on. Two phone calls must be in progress.

You can alternate between two phone calls.

– Always follow the instructions given by the

emergency personnel during an emergency

Additional call options



Press More.

182

Phone

Contact settings

Applies to: vehicles with phone

call and only end the call when they instruct

you to do so.

►

Applies to: MMI: Select on the home screen:

Settings

PHONE > Contacts > .

Phone settings

Applies to: vehicles with phone

Switching between two mobile devices

Requirement: phone 1 and phone 2 must be con-

nected to the MMI.

►

Applies to: MMI: Select on the home screen:

PHONE > .

Switch telephones: the device name of the avail-

able mobile device is displayed. You can switch

the phone by pressing the button.

The following options may be possible, depend-

ing on your mobile device:

The directory for the selected phone will be dis-

played.

– Decline with text message

– Edit voicemail number

Hide grayed-out contacts

Switching between two mobile devices

When this function is turned on, contacts that

have no phone numbers stored for them will be

hidden.

Requirement: phone 1 and phone 2 must be con-

nected to the MMI.

Switch telephones: the device name of the avail-

able mobile device is displayed. You can switch

the phone by pressing the button.

Sort order

You can sort the contacts by Last name or First

name.

Conference

Download contacts

Depending on your mobile phone service provid-

er, you can use the following functions when the

conference function is turned on:

Requirement: a mobile device must be connected

to the MMI.

– Accept another call while on a call. The first

phone call is put on hold.

To update the contacts in the MMI, you can man-

ually download your mobile device contacts. De-

pending on the mobile device, you may need to

disconnect and reconnect the Bluetooth connec-

tion to update the contacts.

– Put an existing phone call on hold and start an-

other call.

– Merge two phone calls into one conference call.

Ringtone and volume settings

Importing and exporting contacts

– Ringtone and message volume: you can adjust

the volume using the slider.

Requirement: a USB storage device is connected

to a USB port with charging function ðpage 217.

– Ringtone: select a ringtone from the list.

– Microphone input level: you can adjust the in-

put level of the microphone using the slider.

Contacts in vCard format (.vcf) can be imported

or exported from the MMI.

– Importing contacts from a storage device: Re-

quirement: the USB storage device must con-

tain contacts in the vCard format. They must

not be located in sub-folders. Select: > Search

for import data > USB device 1/USB device 2 >

desired contacts or Select all > Start import.

– Exporting contacts to a storage medium: Re-

quirement: you must have a contact imported.

Select: Export contacts > Find exporting

Data module serial number (IMEI)

Applies to: vehicles with data module

The serial number (IMEI) will be displayed.



183

Phone

source > USB device 1/USB device 2 > desired

contacts or Select all > Start export.

To switch between messages, press  or .

Press More. Depending on your mobile device

and the selected mailbox, additional options may

be available:

Tips

– The imported contacts are stored in the lo-

cal MMI memory.

– Call

– Forward

– There should be no other files or folders on

the storage medium containing the contacts

to be imported.

– Navigate

– Extract numbers

– Send again

– Contacts that were downloaded from a mo-

bile device cannot be exported.

– Apple devices and MTP devices (such as

smartphones) are not recognized as USB

storage devices.

Settings

Press .

New text message notification

When the function is turned on, an envelope 

in the MMI status bar will indicate when there is a

new text message.

Messages

Text messages

Applies to: vehicles with phone

Tips

Requirement: your mobile device must be con-

nected to the MMI via Bluetooth Message Access

Profile (Bluetooth MAP).

Only new received messages may be displayed

depending on your mobile device.

►

Applies to: MMI: Select on the home screen:

E-mail

MESSAGES > () > Text message (phone 1)/

Text message (phone 2).

Applies to: vehicles with phone and e-mail

Requirement: your mobile device must be con-

nected to the MMI via Bluetooth Message Access

Profile (Bluetooth MAP).

The following functions are available:

– New text message*

– Inbox

►

Applies to: MMI: Select on the home screen:

MESSAGES > () > E-mail (phone 1)/E-mail

(phone 2).

– Sent

– Outbox*

– Drafts*

The following functions are available:

– Deleted

– New e-mail

– Inbox

User defined*

– Sent

If necessary, user-defined folders will be copied

to your mobile device.

– Outbox

– Drafts*

– Deleted*

Message options

Press on a text message.

User defined*

Depending on the country, the following options

may be available:

If necessary, user-defined folders will be copied

to your mobile device.

– Read out

– Reply

Message options

– Forward

– More

Press on an e-mail.



184

Phone

Depending on the country, the following options

may be available:

– Send again

Settings

– Read out

– Reply

Press .

– Reply to all

– Forward

– More

New e-mail notification

When the function is turned on, an envelope 

in the MMI status bar will indicate when there is a

new e-mail.

To switch between messages, press  or .

Press More. Depending on your mobile device

and the selected mailbox, additional options may

be available:

Note

Read the information about Audi connect, es-

pecially regarding connectivity costs ð in

General information on page 187.

– Call

– Forward

– Extract e-mail

– Navigate

Tips

Only new received messages may be displayed

depending on your mobile device.

– Extract numbers

– Show all recipients

Troubleshooting

Applies to: vehicles with phone

The information that follows lists some trouble-

shooting options. They depend on vehicle equip-

ment.

Problem

Solution

Pairing the mobile device to the

MMI failed.

Make sure the requirements for connecting a mobile phone have

been met ðpage 175, or

Make sure you did not accidentally decline the PIN for establishing

a connection on your mobile phone. If necessary, repeat the pair-

ing process ðpage 175.

After pairing, not all contacts or Avoid using special characters in names.

no contacts have been loaded in- Avoid using contact groups on your mobile device.

to the MMI.

Check for prompts on your mobile device when connecting with

Bluetooth.

Certain phone functions are

grayed out or not available.

The phone functions depend on the mobile phone service provider

and the mobile device you are using.

Some phone functions may be

grayed out or unavailable even

though the mobile phone sup-

ports them.

Check if the Bluetooth settings on your mobile phone are restrict-

ed or individual Bluetooth settings are deactivated. This may be

the case with business mobile phones.



185

Phone

Problem

Solution

The MESSAGES menu is not avail- Make sure your mobile device has an option to show messages op-

able. tion and that it is enabled.

Wireless mobile phone charging Check if wireless charging with the Audi phone box is turned on.

is not working or is interrupted.

Check if your mobile device is Qi-capable.

Make sure your mobile device is positioned correctly in the Audi

phone box ðpage 177 and that there are no objects located be-

tween the phone box and the phone.

186

Phone for Your Audi A5 4 Door Third Generation (2025-2026)

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