2024-2026 Audi Q5 SUV Service and care -> Selective catalytic reduction (AdBlue/DEF) (adblue) User Manual
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Service and care -> Selective catalytic reduction (AdBlue/DEF) (adblue) for Your Audi Q5 SUV Third Generation (2024-2026)

Checking and topping up fluids  
It may be a crime to operate the vehicle without  
the AdBlue which corresponds to ISO-22241-1.  
If the emission control system is not operated  
as intended, the exhaust emissions may wor-  
sen.  
Selective catalytic  
reduction (AdBlue/DEF)  
Introduction  
Applies to: vehicles with selective catalytic reduction  
The use of AdBlue for the operation of this vehi-  
cle is required by law.  
On vehicles with selective catalytic reduction, a  
urea solution (AdBlue/DEF) is injected into the  
exhaust system upstream of a NOx catalytic con-  
verter in order to reduce nitrogen oxide emis-  
sions. The catalytic converter changes nitrogen  
oxides into nitrogen and water with the help of  
the urea solution AdBlue/DEF. The urea solution  
is known as AdBlue or DEF (Diesel Exhaust Fluid).  
The term AdBlue is used below.  
Information on AdBlue  
The instrument cluster display will tell you how  
far you can drive before the tank runs dry  
ðpage 230, Low AdBlue level. If the AdBlue  
tank runs dry, the engine cannot be started  
again after you switch off the ignition. Never  
run the AdBlue tank completely dry.  
The AdBlue is held in a separate tank in the vehi-  
cle. AdBlue consumption is normally between  
1.0 ltr. – 2.5 ltr./1000 km. In individual cases,  
the consumption may be different as a result of  
how the vehicle is driven along with the operat-  
ing and ambient temperature.  
Please follow the AdBlue manufacturer's in-  
structions for storage and use.  
Restrictions may be encountered when refilling  
in very cold temperatures, because the freezing  
point of AdBlue is -11 °C.  
The system is heated when the vehicle is run-  
ning to ensure that the exhaust gas treatment  
operates even at very low temperatures.  
It is not sufficient to simply have AdBlue refilled  
when the vehicle is serviced because this may be  
necessary more often than services are due or be-  
tween service intervals.  
Driver messages about AdBlue/DEF  
Applies to: vehicles with selective catalytic reduction  
As soon as a message appears in the instrument  
cluster display reminding you to refill AdBlue,  
you must refill the AdBlue tank or have this done  
by a qualified workshop ðpage 231.  
The display informs you if the AdBlue level is too  
low or if a system malfunction occurs.  
The following driver messages may appear, de-  
pending on the equipment installed in your vehi-  
cle:  
Checking range  
The AdBlue consumption depends on the ambi-  
ent and operating temperature and on how the  
vehicle is driven. The estimated remaining range  
can be viewed in the instrument cluster display  
Low AdBlue level  
A series of warnings will inform you if the  
amount of AdBlue in the tank falls below a cer-  
tain level. You should always fill up with AdBlue  
when requested to do so on the instrument clus-  
ter display.  
ðpage 17, Instrument cluster controls and  
ðpage 17, Fig. 2.  
1
Legal information  
Please refill at least x ltr. of AdBlue/DEF the  
next time you refuel. Range x km  
It is not permitted to make technical changes  
to the emission control system which have an  
effect on the exhaust gas treatment using  
AdBlue.  
This message tells you the maximum distance  
that you can drive with the remaining amount of  
AdBlue. Refill AdBlue.  
Audi has approved this vehicle for use only with  
AdBlue corresponding to ISO-22241-1, for  
which the Certificate of Conformity for this type  
of vehicle has been issued.  
Refill at least x ltr. of AdBlue/DEF. No re-  
start in x km. See owner's manual  
230  
Checking and topping up fluids  
This message tells you the maximum distance  
that you can drive with the remaining amount of  
AdBlue. Refill AdBlue. Otherwise, after driving  
the maximum distance and switching off the en-  
gine, you will not be able to restart the car. You  
can also call up the remaining distance on the on-  
board computer.  
with non-standard AdBlue or if there is a system  
fault. Drive to the nearest qualified workshop  
without delay and have the fault rectified. You  
will not be able to restart the car after you switch  
off the engine.  
Before refilling AdBlue  
Applies to: vehicles with selective catalytic reduction  
Refill at least x ltr. of AdBlue/DEF. Engine  
cannot be restarted. See owner's manual  
This message appears when there is no more  
AdBlue left in the tank. Refill AdBlue. Otherwise,  
you will not be able to restart the car after you  
switch off the engine.  
When the AdBlue in the tank reaches the mini-  
mum level, you must add AdBlue ðpage 231,  
Before refilling AdBlue.  
Fig. 116 Vehicle as seen from the rear right: Unscrewing  
the AdBlue cap  
Filling the wrong fluid / system fault  
If you fill the AdBlue tank with a fluid other than  
AdBlue and the system detects that the wrong  
fluid has been added or there is a system fault, a  
driver message will appear.  
The AdBlue filler neck is located immediately be-  
side the diesel filler neck.  
The AdBlue tank capacity on your vehicle is given  
Please check AdBlue/DEF. See owner's man-  
in the Technical data section ðpage 288.  
ual  
When the instrument cluster displays the re-  
quest to fill up AdBlue, fill up at least the  
amount of AdBlue displayed. If you do not refill  
this amount of fluid, the system may not detect  
that the tank has been refilled and it may not be  
possible to restart the engine.  
This message appears if the system detects that  
the tank has been filled with the wrong fluid or  
with non-standard AdBlue or if there is a system  
fault. Drive to a qualified workshop and have the  
fault rectified.  
AdBlue/DEF: fault. No restart in x km. See  
Park the vehicle on a level surface.  
owner's manual  
Switch off the ignition.  
Open the tank flap ðpage 228.  
Unscrew the cap on the filler neck anti-clock-  
wise ðFig. 116.  
Refill AdBlue from a filler nozzle ðpage 232,  
This message appears if the system detects that  
the tank has been filled with the wrong fluid or  
with non-standard AdBlue or if there is a system  
fault and the vehicle can only be driven as far as  
indicated in the instrument cluster. Drive to a  
qualified workshop and have the fault rectified.  
Otherwise, after driving the maximum distance  
and switching off the engine, you will not be able  
to restart the car.  
canister ðpage 232 or bottle ðpage 233.  
WARNING  
AdBlue can cause irritation to the skin, eyes,  
and respiratory organs. Wash thoroughly with  
clean water should you come into contact  
with this fluid. Seek medical assistance if nec-  
essary.  
AdBlue/DEF: fault. Engine cannot be restar-  
ted. See owner's manual  
This message appears if the system detects that  
the tank has been filled with the wrong fluid or  
231  
Checking and topping up fluids  
You should stop refilling the first time the  
filler nozzle automatically cuts off the sup-  
ply. Otherwise the level of AdBlue in the  
tank may be too high and AdBlue could  
overflow ð in Before refilling AdBlue on  
page 232.  
CAUTION  
Improper handling of AdBlue can cause  
damage to the vehicle not covered by the  
warranty.  
Use only AdBlue that complies with the ISO  
22241-1 standard. Do not mix AdBlue with  
additives and do not dilute it with water.  
AdBlue must not be added to the diesel  
tank, and diesel must not be added to the  
AdBlue tank. Never start the engine if you  
fill up with the wrong type of fuel, as this  
could damage the tank system and the en-  
gine. Seek professional assistance.  
Refilling AdBlue from a canister  
Applies to: vehicles with selective catalytic reduction  
AdBlue attacks surfaces such as paintwork,  
plastic veneer and carpets. Remove spilt flu-  
id as soon as possible with a damp cloth and  
plenty of water. If the AdBlue has already  
solidified, use warm water and a sponge.  
Residues of AdBlue solidify after a while if  
they are not removed and can damage the  
affected surface.  
Fig. 117 Canister with screw-on hose  
Your qualified workshop can tell you which refill  
canisters are approved for your vehicle. Approved  
refill canisters contain about 5 litres of AdBlue.  
Do not keep refill bottles or canisters in the  
vehicle, as AdBlue can leak and damage the  
vehicle interior.  
Take the cap off the refill canister ð  
fore refilling AdBlue on page 231, ð  
fore refilling AdBlue on page 232.  
in Be-  
in Be-  
Keep AdBlue away from clothing. Wash  
thoroughly with clean water should you  
come into contact with this fluid.  
Screw the end of the hose 1 clockwise onto  
the opening on the canister A .  
Remove the cap 2 from the other end of the  
hose B .  
Fit the end of the hose 2 onto the filler neck  
on the vehicle and turn clockwise as far as the  
stop to secure.  
Refilling AdBlue from a filler nozzle  
Applies to: vehicles with selective catalytic reduction  
You can fill AdBlue from pumps for either light  
passenger vehicles or heavy goods vehicles.  
Fill up with AdBlue until the first time the filler  
Lift the canister and then tilt it. Keep it tilted  
until empty or until no more fluid runs into the  
tank.  
Turn the hose anti-clockwise to remove it.  
Remove the canister and screw the tank cap  
back on ðpage 233, After refilling AdBlue.  
nozzle cuts off the supply ð  
.
Put the tank cap back on ðpage 233, After re-  
filling AdBlue.  
CAUTION  
The handle of the filler nozzle must point  
downwards when filling the tank. Otherwise  
the filler nozzle will not cut off the supply  
automatically ð in Before refilling AdBlue  
on page 232.  
CAUTION  
Use only refill canisters of the correct type ap-  
proved for your vehicle. AdBlue may leak out  
if you use another system.  
Do not use a damaged filler nozzle in case it  
does not cut off the supply properly.  
232  

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