2019-2025 Audi RS6 4 Door Telephone -> Troubleshooting options for telephones User Manual
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Telephone -> Troubleshooting options for telephones for Your Audi RS6 4 Door Fourth Generation (2019-2025)

Telephone  
Charging a mobile phone wirelessly  
WARNING  
An alternating magnetic field is used for wire-  
less charging. Always keep a minimum of  
6 cm away from the charging plate of the  
phone compartment. The limits for long-term  
exposure according to ICNIRP 1998 are kept  
to at this distance. Side effects such as irrita-  
tion to sensory organs or functional issues  
with active implants (e.g. pacemakers, infu-  
sion pumps, neurostimulators) or passive im-  
plants (e.g. artificial joints) are therefore very  
unlikely. If you have implants, please consult  
a doctor if you have any questions. Alterna-  
tively, you can switch the phone compart-  
ment’s wireless charging function on/off. You  
will still be able to charge your mobile phone  
using a cable.  
You can charge your mobile phone wirelessly in  
the phone compartment. The charging perform-  
ance depends on the mobile phone.  
Important: The vehicle must be switched on and  
your mobile phone must be Qi compatible.  
Make sure that the function is switched on in  
the Telephone settings menu ðpage 192.  
Place your mobile phone with the rear side  
down on the charging symbol on the holder.  
Make sure that there are no cards with an NFC  
chip between the phone compartment and the  
mobile phone while the phone is charging, as this  
could cause irreparable damage to such cards.  
If the notification for the wireless charging func-  
tion is switched on in the Telephone settings  
menu ðpage 192, a notification is displayed on  
the MMI showing that the mobile phone is being  
charged wirelessly.  
CAUTION  
The mobile phone may become hot while  
charging wirelessly – risk of injury! Consider  
the temperature of your mobile phone when  
removing it. Take the mobile phone out of the  
phone compartment carefully.  
Troubleshooting options for telephones  
Troubleshooting options are given below. They  
depend on the vehicle’s equipment.  
Subject  
Advice  
Connecting the mobile phone to  
the MMI fails.  
Check if the requirements for connecting a mobile phone have  
been met ðpage 221, or  
Check if you have accidentally declined the PIN for setting up the  
connection on your mobile phone. Repeat the connection proce-  
dure if necessary ðpage 221.  
After the mobile phone was con- Avoid using special characters in names.  
nected not all/none of the con-  
tacts were loaded into the MMI.  
Avoid using contact groups on your mobile phone.  
Pay attention to any requests on your mobile phone when con-  
necting via Bluetooth.  
Some telephone functions are  
greyed out/not available.  
The telephone functions will depend on the mobile network serv-  
ice provider, the mobile phone used and the operating system.  
Some telephone functions are  
greyed out/not available, even  
though the mobile phone sup-  
ports them.  
Check if the Bluetooth settings on your mobile phone are restric-  
ted or if individual Bluetooth settings are deactivated. This may be  
the case if the mobile phone belongs to a business organisation.  
195  
Telephone  
Subject  
Advice  
Text messages are not displayed Check if the requirements for using the text message function  
on the MMI.  
have been met.  
Your mobile phone cannot be  
charged wirelessly or the charg-  
ing procedure is interrupted.  
Check that the phone compartment’s wireless charging function is  
switched on.  
Check that your mobile phone is Qi compatible.  
Check that your mobile phone is in the correct position in phone  
compartment and that there are no other objects in the phone  
compartment.  
196  

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