2025-2026 Audi S Q5 SUV Emergency assistance User Manual
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Emergency assistance for Your Audi S Q5 SUV Third Generation (2025-2026)

Care and cleaning  
Never use chrome care or cleaning prod-  
ucts.  
Do not remove the safety belts to clean  
them.  
Rubber seals  
Never clean safety belts or their compo-  
nents with chemicals or with corrosive flu-  
ids or solvents and never allow sharp ob-  
jects to come into contact with the safety  
belts. This could cause damage to the belt  
webbing.  
There is a risk of damage if chemical  
cleaning solutions or solvents are used.  
Paint  
To reduce the risk of scratches, the vehicle  
must be free of dirt and dust before pol-  
ishing or waxing.  
If there is damage to the webbing, the  
connections, the retractors, or the buck-  
les, have them replaced by an authorized  
Audi dealer or authorized Audi Service Fa-  
cility.  
To prevent paint damage, do not polish or  
wax the vehicle in direct sunlight.  
To reduce the risk of paint damage, do not  
polish away rust spots.  
Textiles/artificial leather/microfiber  
Remove cosmetics and sunscreen immedi-  
ately because they could damage the  
paint.  
Never treat artificial leather or microfiber  
with leather care products, solvents, floor  
polish, shoe polish, spot remover, or simi-  
lar products.  
Decorative decals  
Do not clean decorative decals with a pres-  
sure washer, because the decals could  
loosen.  
Have a cleaning specialist remove stub-  
born stains to reduce the risk of damage.  
Never use steam cleaners, brushes, hard  
sponges, etc. when cleaning.  
To reduce the risk of damage, do not use  
any rough powder or abrasive cleaning  
products.  
Do not turn on the seat heating* to dry  
the seat.  
To reduce the risk of damage, do not pol-  
ish decorative decals.  
Objects with sharp edges, such as zippers  
or rivets on clothing or belts, can cause  
damage to the surface.  
Due to the risk of damage, do not use an  
ice scraper to remove snow and ice on win-  
dows with decorative decals on them.  
Displays and instrument cluster  
Open hook and loop fasteners, for exam-  
ple on clothing, can damage seat covers.  
Make sure hook and loop fasteners are  
closed.  
Make sure that the display and instrument  
cluster are turned off and have cooled  
down before cleaning. To turn off the cen-  
ter display, select on the MMI home  
screen: SETTINGS > Display & Brightness  
> MMI > Screen cleaning.  
Natural leather  
Never treat leather with solvents, floor  
polish, shoe polish, spot remover or simi-  
lar products.  
Objects with sharp edges, such as zippers  
or rivets on clothing or belts, can cause  
damage to the surface.  
Displays, the instrument cluster, and the  
trim surrounding it must not be cleaned  
with dry cleaning methods because they  
could become scratched.  
Never use steam cleaners, brushes, hard  
sponges, etc. when cleaning.  
Make sure no fluids enter the spaces be-  
tween the instrument cluster and the  
trim, because this could cause damage.  
Controls  
Do not turn on the seat heating* to dry  
the seat.  
To help prevent the leather from fading,  
do not leave the vehicle in direct sunlight  
for long periods of time. If leaving the ve-  
hicle parked for long periods of time, you  
should cover the leather to protect it from  
direct sunlight.  
Make sure that no fluids enter the con-  
trols, because this could cause damage.  
Safety belts  
295  
Care and cleaning  
Wall mount clip  
Do not us any abrasive cleaning products  
or any that contain alcohol, because these  
increase the risk of discoloration.  
Tips  
Insects are easier to remove from paint that  
has been freshly waxed.  
Regular waxing can prevent rust spots from  
forming.  
Decorative decals can age due to environ-  
mental conditions, which can result in dam-  
age such as brittleness. The color may fade  
if exposed to excessive sunlight.  
Taking your vehicle out  
of service  
If you would like to take your vehicle out of serv-  
ice for a long period of time, contact an author-  
ized Audi dealer or authorized Audi Service Facili-  
ty. You can obtain information about the steps to  
complete depending on the conditions for taking  
the vehicle out of service (duration, location,  
etc.).  
296  
Emergency assistance  
The vehicle tool kit, vehicle jack, tire mobility kit,  
and compressor are stored in the luggage com-  
partment under the cargo floor.  
Emergency assistance  
General information  
Lift the cargo floor using the handle ðfig. 179.  
In the event of a breakdown, park the vehicle as  
Applies to: vehicles with spare tire: Turn the  
handle counter-clockwise and remove the spare  
tire.  
far as possible from moving traffic. In the event  
of a flat tire, park the vehicle on a level surface.  
If you are on a steep hill, be especially careful.  
Set the parking brake.  
Turn on the emergency flashers.  
Have all passengers exit the vehicle. They  
should move to a safe place, for example be-  
hind a guard rail.  
Plug-in hybrid drive: The vehicle tool kit, the tire  
mobility kit, and the compressor are located in  
the side trim panel 1 and 2 and in the compart-  
ment 3 under the cargo floor ðfig. 180.  
Tips  
WARNING  
The vehicle jack in your vehicle is mainte-  
nance-free.  
Follow the steps listed above. This is for your  
own protection and for the safety of other  
road users.  
Plug-in hybrid drive: The vehicle must not  
be operated without a tire mobility kit.  
Equipment  
Tire mobility kit  
Vehicle tool kit, tire mobility kit, and  
vehicle jack  
Applies to: vehicles with the vehicle tool kit, tire mobility kit,  
and vehicle jack  
Preparation  
Applies to: vehicles with tire mobility kit  
Read and follow the important safety precau-  
tions ðpage 297.  
Set the parking brake.  
Select the “P” position.  
Check if a repair with the tire mobility kit is pos-  
sible ðpage 297.  
Using the tire mobility kit  
Applies to: vehicles with tire mobility kit  
Fig. 179 Luggage compartment: cargo area floor  
Fig. 181 Tire: tire damage that cannot be repaired  
The tire repair is only meant for temporary use.  
Change the damaged tire as soon as possible  
Applies to: vehicles with plug-in hybrid drive  
Fig. 180 Luggage compartment: side trim panel and com-  
partment  
ð
.
297  
Emergency assistance  
If the tire is pierced by an object such as a nail, do  
not remove the object from the tire.  
ized Audi dealer or authorized Audi Service  
Facility.  
Radio reception can be interrupted when  
operating the compressor.  
The tire mobility kit can be used at temperatures  
as low as -4 °F (-20 °C).  
Follow the legal regulations that are appli-  
cable in the country where you are operat-  
ing the vehicle.  
The tire mobility kit must not be used:  
If the tire has cuts or punctures that are larger  
than 0.16 inch (4 mm) 1 ðfig. 181  
Repairing tires  
Applies to: vehicles with tire mobility kit  
If the rim is damaged  
If you have driven with very low tire pressure or  
without air in the tire  
2
3
See an authorized Audi dealer or authorized Audi  
Service Facility for assistance in these cases.  
WARNING  
Please note that the tire mobility kit cannot  
be used in all situations, and that it may on-  
ly be used temporarily.  
The tire sealant must not come in contact  
with skin, eyes, or clothing.  
Fig. 182 Components of the tire mobility kit  
If tire sealant comes into contact with your  
eyes or your skin, thoroughly rinse the af-  
fected area immediately with clean water.  
Do not inhale the fumes.  
If you swallow any of the tire sealant, thor-  
oughly rinse your mouth immediately and  
drink a lot of water. Do not induce vomiting.  
Seek medical attention immediately.  
Change your clothing immediately if it  
comes into contact with tire sealant.  
Seek medical attention immediately if an al-  
lergic reaction occurs.  
Fig. 183 Tire mobility kit connection  
Requirement: the tire mobility kit must be laid  
out and ready for use ðpage 297.  
Keep the tire sealant away from children.  
Setting up the tire mobility kit  
For the sake of the environment  
Remove the “max. 50 mph (max. 80 km/h)”  
Batteries and electrical/electronic devices  
must be disposed of in an environmentally  
safe manner ðpage 322, Disposal instruc-  
tions.  
sticker from the socket of the compressor, if  
necessary.  
Take the connector 3 and pressure hose  
4
from the bottom of the housing.  
Install one end of the pressure hose 4 all the  
way into the socket 5 of the compressor by  
Tips  
If sealant leaks, allow it to dry in place. You  
can then peel it off like a sticker.  
Note the expiration date on the sealant bot-  
tle. Replace the tire sealant at an author-  
298  
Emergency assistance  
1)  
turning it clockwise . Install the other end on  
Completing  
the flange 6 of the tire sealant bottle 1 .  
Insert the sealant bottle with the flange at the  
bottom into the opening 2 on the compressor.  
Remove the valve cap from the faulty tire.  
Applies to: vehicles with tire mobility kit  
Affix the sticker that says "max. 50 mph (max.  
80 km/h)" that is provided with the tire mobili-  
ty kit within your field of vision.  
Connect the filler hose 9 to the valve  
ðfig. 183.  
7
Stop the vehicle after driving for about 10 mi-  
nutes and check the tire pressure.  
Connect the plug 3 ðfig. 182 to an outlet in  
the vehicle.  
Turn on the ignition.  
If the tire pressure is lower than 19 psi (130  
kPA), then the tire is too severely damaged. Do  
not continue driving.  
Inflating a tire  
WARNING  
Move the switch 8 ðfig. 183 on the compres-  
sor into position I.  
Inflate the tire to between 29 psi (200 kPA) and  
Pay attention to the following after repairing  
a tire:  
36 psi (250 kPA) and read the pressure on the  
gauge.  
If this tire pressure is not reached, remove the  
Do not drive faster than 50 mph (80 km/h).  
Avoid hard acceleration or braking and driv-  
ing fast around curves.  
filler hose. Drive slowly approximately 33 feet  
(10 m) forward or in reverse so that the sealant  
can be distributed in the tire. Inflate the tire  
The vehicle may become more difficult to  
control.  
If the tire is too severely damaged, see an  
authorized Audi dealer or authorized Audi  
Service Facility for assistance.  
again ð  
.
WARNING  
For the sake of the environment  
Read and follow the manufacturer's safety  
precautions on the compressor and in the  
instructions on the bottle of sealant.  
If a tire pressure of 29 psi (200 kPA) cannot  
reached after inflating for 10 minutes, then  
the tire is too severely damaged. Do not  
continue driving.  
You can give the used tire sealant bottle to an  
authorized Audi dealer or authorized Audi  
Service Facility for disposal.  
Tips  
Remember to obtain a new bottle of sealant  
from an authorized Audi dealer or authorized  
Audi Service Facility after repairing a tire.  
If the tire cannot be repaired with the tire  
sealant, see an authorized Audi dealer or au-  
thorized Audi Service Facility for assistance.  
Changing a tire  
Tips  
Preparation  
Do not operate the compressor for more than  
ten minutes continuously, or it can overheat.  
Once the compressor has cooled, you can con-  
tinue to use it.  
You must complete the preparation before  
changing a tire.  
Read and follow the important safety precau-  
tions ðpage 297.  
Set the parking brake.  
Select the “P” position.  
1)  
The compressor may look different. However, the way it is  
operated is generally the same.  
299  
Emergency assistance  
When towing a trailer: disconnect the trailer  
from your vehicle.  
Lay out the vehicle tool kit ðpage 297 and the  
spare tire ðpage 302.  
Applies to: vehicles with air suspension: Select  
on the home screen: VEHICLE > Settings &  
Service > Air suspension: wheel change.  
Turn the wheel bolt approximately one turn to  
the left. To achieve the required torque, hold  
the end of the wheel wrench*. If the wheel bolt  
will not loosen, press carefully on the wheel  
wrench* with your foot. Hold onto the vehicle  
securely while doing this and make sure your  
footing is stable.  
Turn off the ignition.  
WARNING  
WARNING  
To reduce the risk of an accident, only loosen  
the wheel bolts gently one turn before raising  
the vehicle with the vehicle jack*.  
The vehicle must also be secured to prevent it  
from rolling when using the vehicle jack*. Use  
suitable objects to block the front and back of  
the wheel that is diagonal from the wheel  
with the flat tire.  
Raising the vehicle  
Applies to: vehicles with vehicle jack  
Removing the caps  
Fig. 186 Sill panels: markings  
Fig. 184 Wheel: wheel bolts with caps  
Slide the plastic clip from the vehicle tool kit  
onto the cap until it engages ðfig. 184.  
Remove the cap using the plastic clip.  
Loosening the wheel bolts  
Fig. 187 Sill: positioning the vehicle jack  
Place the vehicle jack from the vehicle tool kit  
on a firm surface. Use a flat, stable support if  
necessary. On a slippery surface such as tile,  
you should use a non-slip pad such as a rubber  
mat ð  
.
Find the marking on the sill that is closest to  
the tire that will be changed ðfig. 186. Behind  
the marking, there is a lifting point on the side  
sill for the vehicle jack.  
Turn the handwheel to raise the vehicle jack un-  
der the lifting point on the side sill until the  
Fig. 185 Wheel: loosening the wheel bolts  
Slide the wheel wrench* from the vehicle tool  
kit all the way onto the wheel bolt.  
300  
Emergency assistance  
bracket on the jack 1 completely covers the  
notch on the vehicle.  
Removing and installing a wheel  
Align the vehicle jack so the bracket 1 covers  
the notch and the base 2 is flat on the ground.  
The base 2 must be directly under the mount-  
ing point 1 .  
Mount the crank on the vehicle jack: insert the  
crank into the opening on the handwheel. Turn  
the crank to the left or right to secure it.  
Continue raising the vehicle jack with the crank  
until the wheel lifts off the ground slightly.  
Fig. 188 Wheel: internal hex socket to turn the wheel  
bolts  
WARNING  
To reduce the risk of injury, make sure no  
one is in the vehicle before raising it.  
Make sure the vehicle jack is stable. The risk  
of injury is increased when the ground is  
slippery or soft, because the vehicle jack  
could slide or sink.  
Only raise your vehicle with the vehicle jack  
provided by the factory. If you use a vehicle  
jack designed for another vehicle, your vehi-  
cle could slip and cause injury.  
Fig. 189 Wheel: alignment pin in the top hole  
Position the vehicle jack only at the desig-  
nated mounting points on the side sill and  
align the jack. Otherwise, the vehicle jack  
could slip and cause an injury if it does not  
have sufficient hold on the vehicle.  
Removing a wheel  
Remove the top wheel bolt completely using  
the hex socket in the screwdriver handle from  
the vehicle tool kit ðfig. 188 and place it on a  
clean surface.  
To reduce the risk of injury, do not raise any  
other vehicles or other loads using the vehi-  
cle jack provided by the factory.  
Then install the alignment pin from the vehicle  
tool kit in the empty wheel bolt hole by hand  
ðfig. 189.  
Remove the rest of the wheel bolts.  
Remove the wheel ð . The alignment pin re-  
mains in the hole while doing this.  
Applies to: vehicles with air suspension:  
Changes in temperature or load can affect  
the height of the parked vehicle.  
To reduce the risk of an accident, never start  
the engine when the vehicle is raised.  
To reduce the risk of injury, no work should  
be performed under the vehicle while it is  
raised.  
Installing a wheel  
Read the directions on ðpage 302 when instal-  
ling unidirectional tires.  
Make sure that the wheel bolts and the threads  
Note  
in the wheel hub are clean, loosen/tighten easi-  
ly, and are free of oil and grease.  
Slide the wheel on over the alignment pin ð  
Install the wheel bolts and tighten them gently  
using the hex socket.  
Remove the alignment pin and tighten the re-  
maining wheel bolt.  
Do not lift the vehicle by the sill. Position the  
vehicle jack only at the designated mounting  
points on the side sill. Otherwise, your vehicle  
could be damaged.  
.
301  
Emergency assistance  
Carefully lower the vehicle using the vehicle  
jack*.  
Tighten the wheel bolts in a diagonal pattern  
using the wheel wrench*.  
The wheel bolts must be tightened to 100 ft lbs  
(140 Nm). Have them checked as soon as possi-  
ble with a torque wrench. Drive carefully until  
then.  
Have the faulty wheel replaced as soon as pos-  
sible.  
WARNING  
Read and follow the important information  
and notes under ðpage 275.  
Collapsible spare tire  
Applies to: vehicles with collapsible spare tire  
Never use the hex socket in the screwdriver  
handle or the hex socket wrench with the  
ratchet to loosen or tighten the wheel bolts.  
This increases the risk of an accident, be-  
cause you will not be able to achieve the cor-  
rect tightening specification.  
The collapsible spare tire is intended for short-  
term use only. Have the damaged tire checked  
and replaced if necessary by an authorized Audi  
dealer or authorized Audi Service Facility as soon  
as possible.  
There are some restrictions on the use of the col-  
lapsible spare tire. The collapsible spare tire has  
been designed specifically for your type of vehi-  
cle. Do not replace it with the collapsible spare  
tire from another type of vehicle.  
Note  
When removing or installing the wheel, the  
rim could hit the brake rotor and damage the  
rotor. Work carefully and have a second per-  
son help you.  
The collapsible spare tire is located in the lug-  
gage compartment under the cargo floor.  
Unidirectional tires  
Requirement: the vehicle tool kit ðpage 297 and  
the compressor must be laid out.  
A unidirectional tire profile is identified by arrows  
on the tire sidewall that point in the running di-  
rection. You must always maintain the specified  
running direction. This is necessary to ensure the  
tire's optimal performance in regard to adhesion,  
running noise, and friction, and to reduce the risk  
of hydroplaning.  
Removing  
Lift the cargo floor using the handle.  
Turn the handwheel counter-clockwise and re-  
move it.  
Remove the collapsible spare tire.  
To benefit fully from the advantages of the uni-  
directional tire design, you should replace faulty  
tires as soon as possible and restore the correct  
running direction on all of the tires.  
You must inflate the collapsible spare tire before-  
hand in order to use it.  
Inflating  
Remove the valve cap from the collapsible  
Finishing  
spare tire.  
Tighten the compressor hose on the collapsible  
spare tire valve.  
Connect the compressor hose to a vehicle sock-  
et and turn it on.  
Let the compressor run until the specified value  
on the tire pressure sticker is reached  
Reinstall any covers on the wheel bolts that  
were removed.  
Store the vehicle tool kit in its designated  
place.  
If the removed wheel does not fit in the spare  
wheel well, store it securely in the luggage  
compartment ðpage 85.  
Check the tire pressure on the installed wheel  
ðpage 279, fig. 178 ð  
.
Screw the valve cap back onto the valve.  
as soon as possible.  
Correct the tire pressure and store it in the MMI  
ðpage 288.  
302  
Emergency assistance  
Returning to storage  
Note  
To release air, turn the valve insert. See an au-  
The compressor must be turned off after ten  
minutes at the most to reduce the risk of  
overheating. Let the compressor cool down  
for several minutes before using it again.  
thorized Audi dealer or authorized Audi Service  
Facility.  
Turn the valve insert back once the air has been  
released.  
Wait several hours before placing the collapsi-  
Jump starting  
ble spare tire in the spare wheel well. Only then  
will it fold down completely so that you can  
store it securely.  
Preparation  
You should only perform the following steps if  
you have the necessary technical knowledge and  
tools.  
Then screw the valve cap back onto the valve.  
Secure the collapsible spare tire with the hand-  
wheel.  
Fold the cargo floor cover back into place.  
If the engine does not start because the vehicle  
battery is drained, you can jump start your vehi-  
cle using another vehicle. Jump start cables are  
needed to do this.  
Snow chains  
Using snow chains on the collapsible spare tire is  
not permitted for technical reasons.  
Both vehicle batteries must have 12 volt nominal  
voltage. The voltage capacity (Ah) of the vehicle  
battery that is giving power must not be less  
than the capacity of the drained vehicle battery.  
If you need to drive with snow chains and your ve-  
hicle has a flat tire, install the collapsible spare  
tire on the axle where snow chains are not per-  
mitted ðpage 284. Install the snow chains on  
the tire that you removed, and install that in  
place of the flat tire.  
Jump start cable  
Only use a jump start cable with a large enough  
diameter. Note the manufacturer's specifica-  
tions.  
WARNING  
Only use the collapsible spare tire in emer-  
gencies and drive very carefully, especially if  
it is more than six years old.  
Only use a jump start cable with insulated termi-  
nal clamps.  
The compressor and the hose can become  
very hot during operation which increases  
the risk of burn injuries.  
Positive cable - usually red.  
Negative cable - usually black.  
After installing a collapsible spare tire, the  
tire pressure must be checked as quickly as  
possible to reduce the risk of an accident.  
Do not drive faster than 50 mph (80 km/h)  
with the collapsible spare tire. Driving faster  
than that increases the risk of an accident.  
To reduce the risk of an accident, avoid hard  
acceleration or braking and driving fast  
around curves with the collapsible spare  
tire.  
WARNING  
A drained battery can freeze at tempera-  
tures around 32 °F (0 °C). To reduce the risk  
of an explosion and chemical burns, thaw a  
frozen battery immediately, before connect-  
ing jump start cables. After jump starting  
the vehicle, drive to an authorized Audi deal-  
er or authorized Audi Service Facility imme-  
diately to have the vehicle battery checked.  
Read the warnings when working in the en-  
gine compartment ðpage 250.  
Never drive using more than one collapsible  
spare tire, because this increases the risk of  
an accident.  
Handling the jump start cables incorrectly  
may cause the vehicle battery to explode  
and result in serious injuries.  
Normal tires or winter tires must not be  
mounted on the collapsible spare tire rim.  
303  
Emergency assistance  
The jump start cable connections are located in  
the engine compartment.  
Note  
Jump start cables can cause considerable  
damage to the vehicle electrical system if  
they are connected incorrectly.  
Follow the information about the vehicle battery  
ðpage 262.  
Plug-in hybrid drive: You must not give a  
jump start with your vehicle. This could  
cause significant damage to the electrical  
system in your vehicle.  
Connecting the positive cable (red) to the  
positive terminal  
Open the cover on the positive terminal  
ðfig. 190.  
1. Attach one end of the positive cable (red) to  
the jump-start pin 1 ðfig. 191 on your vehi-  
cle.  
2. Attach the other end of the positive cable  
(red) to the positive terminal 2 on the pow-  
er source.  
Tips  
There must be no contact between the  
vehicles, or else voltage could flow when  
connecting the positive terminal and drain  
the vehicle battery of the vehicle providing  
the jump start.  
Connecting the negative cable (black) to the  
negative terminal  
The drained vehicle battery must be con-  
nected correctly to the electrical system.  
Turn off electrical equipment that is not  
needed.  
3. Attach one end of the negative cable (black)  
to the negative terminal 3 on the power  
source.  
4. Attach the other end of the negative cable  
(black) to the jump-start pin 4 on the vehi-  
cle.  
Jump starting  
Both jump start cables must be connected in the  
correct order.  
Starting the engine  
Start the engine in the vehicle giving the charge  
and let it run at idle.  
Now start the engine in your vehicle, which has  
the drained battery.  
If the engine does not start, stop the starting  
procedure after 10 seconds and then repeat it  
after approximately 30 seconds.  
Turn on the rear window defogger in your vehi-  
cle in order to reduce any voltage peaks that  
may occur when disconnecting the jump start  
cables. The headlights must be turned off.  
Fig. 190 Engine compartment: connectors for jump start  
cables or a charger  
With the engines running, remove the cables in  
reverse order of the way they were installed.  
Close the cover on the positive terminal.  
WARNING  
Never connect the jump start cable directly  
to your vehicle battery. Only use the connec-  
tions in the engine compartment.  
Do not touch the non-insulated parts of the  
terminal clamps. The cable must also not  
come into contact with vehicle components  
Fig. 191 Connecting the jump start cables  
304  
Emergency assistance  
Additional information on towing with a tow  
truck  
that conduct electricity when it is connected  
to the positive vehicle battery terminal. This  
can cause a short circuit.  
The vehicle may only be towed with the front axle  
raised. Do not wrap any chains or cables around  
the brake lines.  
The plugs on the battery cells must not be  
opened.  
Keep ignition sources (such as open flames,  
burning cigarettes, etc.) away from the vehi-  
cle batteries to reduce the risk of an explo-  
sion.  
Tow bar and towing cable  
The vehicle can be towed with a tow bar or tow-  
ing cable. Both persons involved should be famil-  
iar with the special considerations when towing,  
especially when using a towing cable.  
Route the jump start cables so they cannot  
get caught in the moving parts in the other  
vehicle's engine compartment.  
Always make sure the traction force does not ex-  
ceed the permitted level and there are no shock  
loading conditions. There is always the risk of the  
coupling becoming overloaded when driving off-  
road.  
Note  
Please note that the connecting process previ-  
ously described for the jump start cables is in-  
tended for when your vehicle is being jump  
started.  
For the most safety and security, drive with a tow  
bar. You should use a towing cable only if a tow  
bar is not available. Use a towing cable made of  
synthetic elastic cable or a cable made of similar  
elastic material.  
Tips  
Make sure that the connected jump start ca-  
bles have sufficient contact with metal.  
WARNING  
Towing  
Towing highly increases the risk of an acci-  
dent, for example from colliding with the  
towing vehicle.  
General information  
You should only perform the following steps if  
you have the necessary technical knowledge and  
tools.  
To reduce the risk of an accident, do not al-  
low anyone to remain inside the vehicle  
when it is being transported by a tow truck  
or a special transporter.  
Towing requires a certain amount of practice.  
Audi recommends contacting a towing company  
to have the vehicle transported.  
Never secure the tow bar or towing cable to  
parts of the vehicle’s axles or suspension.  
These could be damaged, resulting in acci-  
dents and serious injuries.  
You should only have your vehicle towed by an-  
other vehicle when disabled in exceptional cir-  
cumstances. Inexperienced persons should not  
tow a vehicle.  
Note  
If normal towing methods are not possible,  
for example if the transmission is faulty or if  
the towing distance is greater than 30 miles  
(50 km), then transport the vehicle on a  
special carrier.  
Notes on towing  
When the engine is stopped, the transmission  
will not be sufficiently lubricated if traveling at  
high speeds and long distances:  
If the vehicle is towed by a tow truck at the  
axle that is not permitted, this can cause se-  
vere damage to the transmission.  
The maximum permitted towing speed is 30  
mph (50 km/h).  
The maximum permitted towing distance is 30  
miles (50 km).  
The vehicle must not be tow started for  
technical reasons.  
305  

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