Get Emergency assistance -> Towing(towing eye location) Guide for Audi S Q5 SUV Third Generation (2025-2026)

Emergency assistance

Returning to storage

Note

►

To release air, turn the valve insert. See an au-

The compressor must be turned off after ten

minutes at the most to reduce the risk of

overheating. Let the compressor cool down

for several minutes before using it again.

thorized Audi dealer or authorized Audi Service

Facility.

Turn the valve insert back once the air has been

►

released.

►

Wait several hours before placing the collapsi-

Jump starting

ble spare tire in the spare wheel well. Only then

will it fold down completely so that you can

store it securely.

Preparation

You should only perform the following steps if

you have the necessary technical knowledge and

tools.

►

Then screw the valve cap back onto the valve.

Secure the collapsible spare tire with the hand-

wheel.

►

Fold the cargo floor cover back into place.

If the engine does not start because the vehicle

battery is drained, you can jump start your vehi-

cle using another vehicle. Jump start cables are

needed to do this.

Snow chains

Using snow chains on the collapsible spare tire is

not permitted for technical reasons.

Both vehicle batteries must have 12 volt nominal

voltage. The voltage capacity (Ah) of the vehicle

battery that is giving power must not be less

than the capacity of the drained vehicle battery.

If you need to drive with snow chains and your ve-

hicle has a flat tire, install the collapsible spare

tire on the axle where snow chains are not per-

mitted ðpage 284. Install the snow chains on

the tire that you removed, and install that in

place of the flat tire.

Jump start cable

Only use a jump start cable with a large enough

diameter. Note the manufacturer's specifica-

tions.

WARNING

– Only use the collapsible spare tire in emer-

gencies and drive very carefully, especially if

it is more than six years old.

Only use a jump start cable with insulated termi-

nal clamps.

– The compressor and the hose can become

very hot during operation which increases

the risk of burn injuries.

Positive cable - usually red.

Negative cable - usually black.

– After installing a collapsible spare tire, the

tire pressure must be checked as quickly as

possible to reduce the risk of an accident.

– Do not drive faster than 50 mph (80 km/h)

with the collapsible spare tire. Driving faster

than that increases the risk of an accident.

– To reduce the risk of an accident, avoid hard

acceleration or braking and driving fast

around curves with the collapsible spare

tire.

WARNING

– A drained battery can freeze at tempera-

tures around 32 °F (0 °C). To reduce the risk

of an explosion and chemical burns, thaw a

frozen battery immediately, before connect-

ing jump start cables. After jump starting

the vehicle, drive to an authorized Audi deal-

er or authorized Audi Service Facility imme-

diately to have the vehicle battery checked.

– Read the warnings when working in the en-

gine compartment ðpage 250.

– Never drive using more than one collapsible

spare tire, because this increases the risk of

an accident.

– Handling the jump start cables incorrectly

may cause the vehicle battery to explode

and result in serious injuries.

– Normal tires or winter tires must not be

mounted on the collapsible spare tire rim.

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303

Emergency assistance

The jump start cable connections are located in

the engine compartment.

Note

– Jump start cables can cause considerable

damage to the vehicle electrical system if

they are connected incorrectly.

Follow the information about the vehicle battery

ðpage 262.

– Plug-in hybrid drive: You must not give a

jump start with your vehicle. This could

cause significant damage to the electrical

system in your vehicle.

Connecting the positive cable (red) to the

positive terminal

►

Open the cover on the positive terminal

ðfig. 190.

1. Attach one end of the positive cable (red) to

the jump-start pin 1 ðfig. 191 on your vehi-

cle.

2. Attach the other end of the positive cable

(red) to the positive terminal 2 on the pow-

er source.

Tips

– There must be no contact between the

vehicles, or else voltage could flow when

connecting the positive terminal and drain

the vehicle battery of the vehicle providing

the jump start.

Connecting the negative cable (black) to the

negative terminal

– The drained vehicle battery must be con-

nected correctly to the electrical system.

– Turn off electrical equipment that is not

needed.

3. Attach one end of the negative cable (black)

to the negative terminal 3 on the power

source.

4. Attach the other end of the negative cable

(black) to the jump-start pin 4 on the vehi-

cle.

Jump starting

Both jump start cables must be connected in the

correct order.

Starting the engine

►

Start the engine in the vehicle giving the charge

and let it run at idle.

►

Now start the engine in your vehicle, which has

the drained battery.

►

If the engine does not start, stop the starting

procedure after 10 seconds and then repeat it

after approximately 30 seconds.

►

Turn on the rear window defogger in your vehi-

cle in order to reduce any voltage peaks that

may occur when disconnecting the jump start

cables. The headlights must be turned off.

Fig. 190 Engine compartment: connectors for jump start

cables or a charger

►

With the engines running, remove the cables in

reverse order of the way they were installed.

►

Close the cover on the positive terminal.

WARNING

– Never connect the jump start cable directly

to your vehicle battery. Only use the connec-

tions in the engine compartment.

– Do not touch the non-insulated parts of the

terminal clamps. The cable must also not

come into contact with vehicle components

Fig. 191 Connecting the jump start cables

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304

Emergency assistance

Additional information on towing with a tow

truck

that conduct electricity when it is connected

to the positive vehicle battery terminal. This

can cause a short circuit.

The vehicle may only be towed with the front axle

raised. Do not wrap any chains or cables around

the brake lines.

– The plugs on the battery cells must not be

opened.

– Keep ignition sources (such as open flames,

burning cigarettes, etc.) away from the vehi-

cle batteries to reduce the risk of an explo-

sion.

Tow bar and towing cable

The vehicle can be towed with a tow bar or tow-

ing cable. Both persons involved should be famil-

iar with the special considerations when towing,

especially when using a towing cable.

– Route the jump start cables so they cannot

get caught in the moving parts in the other

vehicle's engine compartment.

Always make sure the traction force does not ex-

ceed the permitted level and there are no shock

loading conditions. There is always the risk of the

coupling becoming overloaded when driving off-

road.

Note

Please note that the connecting process previ-

ously described for the jump start cables is in-

tended for when your vehicle is being jump

started.

For the most safety and security, drive with a tow

bar. You should use a towing cable only if a tow

bar is not available. Use a towing cable made of

synthetic elastic cable or a cable made of similar

elastic material.

Tips

Make sure that the connected jump start ca-

bles have sufficient contact with metal.

WARNING

Towing

– Towing highly increases the risk of an acci-

dent, for example from colliding with the

towing vehicle.

General information

You should only perform the following steps if

you have the necessary technical knowledge and

tools.

– To reduce the risk of an accident, do not al-

low anyone to remain inside the vehicle

when it is being transported by a tow truck

or a special transporter.

Towing requires a certain amount of practice.

Audi recommends contacting a towing company

to have the vehicle transported.

– Never secure the tow bar or towing cable to

parts of the vehicle’s axles or suspension.

These could be damaged, resulting in acci-

dents and serious injuries.

You should only have your vehicle towed by an-

other vehicle when disabled in exceptional cir-

cumstances. Inexperienced persons should not

tow a vehicle.

Note

– If normal towing methods are not possible,

for example if the transmission is faulty or if

the towing distance is greater than 30 miles

(50 km), then transport the vehicle on a

special carrier.

Notes on towing

When the engine is stopped, the transmission

will not be sufficiently lubricated if traveling at

high speeds and long distances:

– If the vehicle is towed by a tow truck at the

axle that is not permitted, this can cause se-

vere damage to the transmission.

– The maximum permitted towing speed is 30

mph (50 km/h).

– The maximum permitted towing distance is 30

miles (50 km).

– The vehicle must not be tow started for

technical reasons.

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305

Emergency assistance -> Towing(towing eye location) for Your Audi S Q5 SUV Third Generation (2025-2026)

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