2025-2026 Audi S Q5 SUV Emergency assistance -> General information User Manual
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Emergency assistance -> General information for Your Audi S Q5 SUV Third Generation (2025-2026)

Care and cleaning  
Never use chrome care or cleaning prod-  
ucts.  
Do not remove the safety belts to clean  
them.  
Rubber seals  
Never clean safety belts or their compo-  
nents with chemicals or with corrosive flu-  
ids or solvents and never allow sharp ob-  
jects to come into contact with the safety  
belts. This could cause damage to the belt  
webbing.  
There is a risk of damage if chemical  
cleaning solutions or solvents are used.  
Paint  
To reduce the risk of scratches, the vehicle  
must be free of dirt and dust before pol-  
ishing or waxing.  
If there is damage to the webbing, the  
connections, the retractors, or the buck-  
les, have them replaced by an authorized  
Audi dealer or authorized Audi Service Fa-  
cility.  
To prevent paint damage, do not polish or  
wax the vehicle in direct sunlight.  
To reduce the risk of paint damage, do not  
polish away rust spots.  
Textiles/artificial leather/microfiber  
Remove cosmetics and sunscreen immedi-  
ately because they could damage the  
paint.  
Never treat artificial leather or microfiber  
with leather care products, solvents, floor  
polish, shoe polish, spot remover, or simi-  
lar products.  
Decorative decals  
Do not clean decorative decals with a pres-  
sure washer, because the decals could  
loosen.  
Have a cleaning specialist remove stub-  
born stains to reduce the risk of damage.  
Never use steam cleaners, brushes, hard  
sponges, etc. when cleaning.  
To reduce the risk of damage, do not use  
any rough powder or abrasive cleaning  
products.  
Do not turn on the seat heating* to dry  
the seat.  
To reduce the risk of damage, do not pol-  
ish decorative decals.  
Objects with sharp edges, such as zippers  
or rivets on clothing or belts, can cause  
damage to the surface.  
Due to the risk of damage, do not use an  
ice scraper to remove snow and ice on win-  
dows with decorative decals on them.  
Displays and instrument cluster  
Open hook and loop fasteners, for exam-  
ple on clothing, can damage seat covers.  
Make sure hook and loop fasteners are  
closed.  
Make sure that the display and instrument  
cluster are turned off and have cooled  
down before cleaning. To turn off the cen-  
ter display, select on the MMI home  
screen: SETTINGS > Display & Brightness  
> MMI > Screen cleaning.  
Natural leather  
Never treat leather with solvents, floor  
polish, shoe polish, spot remover or simi-  
lar products.  
Objects with sharp edges, such as zippers  
or rivets on clothing or belts, can cause  
damage to the surface.  
Displays, the instrument cluster, and the  
trim surrounding it must not be cleaned  
with dry cleaning methods because they  
could become scratched.  
Never use steam cleaners, brushes, hard  
sponges, etc. when cleaning.  
Make sure no fluids enter the spaces be-  
tween the instrument cluster and the  
trim, because this could cause damage.  
Controls  
Do not turn on the seat heating* to dry  
the seat.  
To help prevent the leather from fading,  
do not leave the vehicle in direct sunlight  
for long periods of time. If leaving the ve-  
hicle parked for long periods of time, you  
should cover the leather to protect it from  
direct sunlight.  
Make sure that no fluids enter the con-  
trols, because this could cause damage.  
Safety belts  
295  

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