Get High-voltage system -> Charging equipment Guide for Audi S Q5 SUV Third Generation (2025-2026)

High-voltage system

LED on the charging unit

Meaning

When using the Audi charging system, make sure the power

plug is inserted in the power outlet. No power supply was recog-

nized even though the charging cable is plugged in. Have the

power supply or power supply system inspected. When using

the Audi charging system, check the status displays on the unit.

See an authorized Audi dealer or authorized Audi Service Facility

for assistance if necessary.

Illuminated

Yellow

The vehicle is not secured from rolling away. Check if the “P” po-

sition is selected and the parking brake is set. If the LED contin-

ues to flash, see an authorized Audi dealer or authorized Audi

Service Facility for assistance.

Flashing

The charging connector may not be able to lock correctly in the

vehicle charging port. Check if the charging connector is insert-

ed correctly. Disconnect the charging connector, reconnect it to

the charging socket, and press it upward lightly for five seconds,

or use a different charging station. If the LED stays turned on,

there is a malfunction either in the vehicle charging system or at

the power source. See an authorized Audi dealer or authorized

Audi Service Facility for assistance if necessary.

Red

Illuminated

The outside temperature is too low or too high.

Tips

The charging display modes are also displayed



in the instrument cluster

Manual operation

Applies to: vehicles with plug-in hybrid drive

Fig. 103 Left side of the luggage compartment: charging

connector manual emergency release

Manually releasing the charging port door

In case of malfunction, you can manually release

the charging port door.

►

Open the luggage compartment lid.

►

Fig. 102 Left side of luggage compartment: charging con-

nector manual release cover

Turn the cap counterclockwise and fold the cov-

er ðfig. 102 upward.

►

Loosen the red loop 1 ðfig. 103 from the re-

tainer and then pull on the loop carefully ð

To open the charging port door, press on the

right side of the door ðpage 127, fig. 100.

After releasing manually, secure the loop on

the retainer and close the cover.

►



129

High-voltage system

►

Drive to an authorized Audi dealer or author-

ized Audi Service Facility immediately to have

the malfunction corrected.

Charging settings

Selecting a charging mode

You can select if your vehicle should start charg-

ing immediately, or if it should start charging af-

ter a delay.

Manually releasing the charging connector

If you are not able to pull the charging connector

out of the vehicle charging port, there may be a

malfunction. You must use the manual release to

release the vehicle charging connector.

Immediate charging mode

The charging session will start immediately after

the charging connector has been plugged in and

the charging station has been activated, if re-

quired.

Requirement: the “P” position must be selected

and the vehicle must be unlocked.

►

End the charging session ðpage 127, Ending

►

Press the  1 ðpage 127, fig. 101 button on

the charging session.

►

the charging unit, or

Open the luggage compartment lid.

►

Applies to: MMI: Select on the home screen:

Turn the cap counterclockwise and fold the cov-

VEHICLE > Charging & Efficiency > Charging >

.

er ðfig. 102 upward.

Loosen the yellow loop 2 from the retainer

►

and then pull on the loop carefully ð

Remove the charging connector.

After releasing manually, secure the loop on

the retainer and close the cover.

A colored bar in the button will light up when im-

mediate charging mode is active. The LED in the

button of the charging unit will turn on.

►

Drive to an authorized Audi dealer or author-

ized Audi Service Facility immediately to have

the malfunction corrected.

Timer charging mode

The charging session will start after a delay,

based on a timer that has already been set and

activated ðpage 130.

If the charging connector still cannot be removed

after using the manual release, there is still a

malfunction. The charging connector could also

be frozen in place if the temperatures are below

freezing. See an authorized Audi dealer or au-

thorized Audi Service Facility for assistance in all

cases.

►

Press the 2 ðpage 127, fig. 101 button on

the charging unit, or

►

Applies to: MMI: Select on the home screen:

VEHICLE > Charging & Efficiency > Charging >

.

When timer charging mode is active, Timer

charging mode will be displayed in the MMI. The

LED in the button of the charging unit will turn

on.

Note

Only pull on the loop until you feel resistance.

You will not hear it release. If you continue to

pull, you could damage the manual release

mechanism.

Timer

Applies to: vehicles with plug-in hybrid drive

Messages

Applies to: vehicles with plug-in hybrid drive



If the

indicator light turns on, then the range

is low or very low. Charge the high-voltage bat-

tery.

Fig. 104 Center display: timer



130

High-voltage system

Possible settings

Charging equipment

Use a timer to specify the time at which your ve-

hicle should be finished charging. A timer can ei-

ther be set one time or to repeat at selected

times.

Introduction

Applies to: vehicles with plug-in hybrid drive

Using the charging equipment

Pay attention to the following information for

safe handling of the charging equipment:

You can adjust the following settings when using

a timer:

– Secure the charging equipment against any

strain, such as being run over, falling, pulling,

bending, and crushing.

►

Departure time (time at which the vehicle will

be finished charging).

Air conditioning for departure time

►

– Do not submerge the charging equipment in

water and protect it from snow and ice.

– When you remove the charging cable from the

vehicle and from the power supply, only pull on

the connectors and not on the cable.

– Put the cap on after using the charging cable.

– Only operate the Audi charging system in a

power supply system with a frequency of

50 Hz/60 Hz.

►

Preferred charging time (for example, to use a

less expensive electricity rate).

Configuring and activating the timer

►

Applies to: MMI: Select on the home screen:

VEHICLE > Charging & Efficiency > Charging.

To configure a timer, select > in the line for the

desired timer 1 .

►

If the timer should be set one time, select Indi-

vidual timer. If the timer should be set to re-

peat, select Repeat timer.

Set a preferred charging time if desired, for ex-

– Only operate or store the Audi charging system

at a humidity level between 5% and 95% (no

condensation).

►

ample to use off-peak power rates.

To also activate the climate control, press .

When the air conditioning is turned on,  3 will

Depending on the country, there may be different

warnings on the charging equipment.

►

be displayed in the timer selection.

Symbol

Meaning

►

Select Next and follow the instructions in the

menu.

To turn on the timer, press  4 .

Timers that are turned on will only be active for

the next charging session if timer charging

mode is activated ðpage 130.

Operate or store the Audi charging

system at a temperature range of

-22 °F (-30 °C) to +122 °F (+50 °C).



►

Operate or store the Audi charging

system at a maximum elevation of

13,000 feet (4,000 m) above sea

level.





If the set departure time on the timer 2 is too

close, it may not be possible to charge the vehicle

fully.

Operate or store the Audi charging

system at a maximum elevation of

16,400 feet (5,000 m) above sea

level.

Tips

It is not possible to charge using the timer at

some charging stations.

The Audi charging system is not

equipped with a connected ground

conductor.





The Audi charging system is equip-

ped with a connected ground con-

ductor.



131

High-voltage system -> Charging equipment for Your Audi S Q5 SUV Third Generation (2025-2026)

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