2025-2026 Audi S Q5 SUV High-voltage system -> Charging settings User Manual
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High-voltage system -> Charging settings for Your Audi S Q5 SUV Third Generation (2025-2026)

High-voltage system  
If the charging connector cannot be removed, you  
must unlock it manually ðpage 129.  
drive immediately to an authorized Audi  
dealer or authorized Audi Service Facility  
and have the malfunction corrected to re-  
duce the risk of injury.  
If you cannot disconnect the charging connector  
from the charging station, authenticate yourself  
again at the charging station and then try again  
to disconnect the charging connector. If you still  
cannot disconnect the charging connector from  
the charging station, contact the charging sta-  
tion operator.  
Note  
If you drive with the charging unit open, both  
the charging port door and the electronics in-  
stalled behind it could be damaged. Check  
each time after charging if the port door is  
locked before you start driving the vehicle.  
WARNING  
Do not disconnect the charging cable from  
the socket or the vehicle charging port while  
the vehicle is charging. End the charging  
session before removing the charging cable  
from the socket in order to reduce the risk  
of sparks that could damage the connector  
contacts.  
Tips  
If the parking brake is set, it could create  
noises when the charging connector is con-  
nected.  
Remove ice and snow in the charging unit  
using a hand brush and solvent-free deicing  
spray.  
If the charging unit is damaged, do not  
charge using the charging port to reduce the  
risk of injury.  
The vehicle reception systems, such as radio  
reception, may be limited during charging.  
If the charging unit is damaged or the charg-  
ing port door cannot close or is missing,  
Charging display  
Applies to: vehicles with plug-in hybrid drive  
The charging display is an LED light on the charg-  
ing unit 3 ðpage 127, fig. 101 that indicates  
the charging status. The following table explains  
the displays.  
LED on the charging unit  
Meaning  
Vehicle charging system is in sleep mode. A timer may be active,  
but charging has not started yet.  
Off  
Charging session has been interrupted.  
Connection between the power source and the vehicle is being  
established.  
White  
Green  
Pulsating/flashing  
Pulsating  
Flashing  
The high-voltage battery is charging.  
A timer is active, but charging has not started yet.  
High-voltage battery charging session is completed.  
Illuminated  
128  
High-voltage system  
LED on the charging unit  
Meaning  
When using the Audi charging system, make sure the power  
plug is inserted in the power outlet. No power supply was recog-  
nized even though the charging cable is plugged in. Have the  
power supply or power supply system inspected. When using  
the Audi charging system, check the status displays on the unit.  
See an authorized Audi dealer or authorized Audi Service Facility  
for assistance if necessary.  
Illuminated  
Yellow  
The vehicle is not secured from rolling away. Check if the “P” po-  
sition is selected and the parking brake is set. If the LED contin-  
ues to flash, see an authorized Audi dealer or authorized Audi  
Service Facility for assistance.  
Flashing  
The charging connector may not be able to lock correctly in the  
vehicle charging port. Check if the charging connector is insert-  
ed correctly. Disconnect the charging connector, reconnect it to  
the charging socket, and press it upward lightly for five seconds,  
or use a different charging station. If the LED stays turned on,  
there is a malfunction either in the vehicle charging system or at  
the power source. See an authorized Audi dealer or authorized  
Audi Service Facility for assistance if necessary.  
Red  
Illuminated  
The outside temperature is too low or too high.  
Tips  
The charging display modes are also displayed  
in the instrument cluster  
.
Manual operation  
Applies to: vehicles with plug-in hybrid drive  
Fig. 103 Left side of the luggage compartment: charging  
connector manual emergency release  
Manually releasing the charging port door  
In case of malfunction, you can manually release  
the charging port door.  
Open the luggage compartment lid.  
Fig. 102 Left side of luggage compartment: charging con-  
nector manual release cover  
Turn the cap counterclockwise and fold the cov-  
er ðfig. 102 upward.  
Loosen the red loop 1 ðfig. 103 from the re-  
tainer and then pull on the loop carefully ð  
To open the charging port door, press on the  
right side of the door ðpage 127, fig. 100.  
After releasing manually, secure the loop on  
the retainer and close the cover.  
.
129  

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