Get Phone -> Using the phone Guide for Audi S Q5 SUV Third Generation (2025-2026)

Phone

– The mobile device is inside a bag or a protective

case

Note

Read the information about Audi connect, es-

pecially regarding connectivity costs ð in

General information on page 200.

– There are objects between the Audi phone box

and the mobile device

– The mobile device is not positioned in the cen-

ter of the Audi phone box

Disconnecting a mobile device

Applies to: vehicles with phone

WARNING

– Loose objects can be thrown around the ve-

hicle interior during sudden driving or brak-

ing maneuvers, which increases the risk of

an accident. Store objects securely while

driving.

►

To disconnect a Bluetooth device from the MMI,

use the Connected devices menu ðpage 243.

Using the Audi phone

box

– Do not allow the visual or audio signals from

a mobile device to distract you from traffic,

because this increases the risk of an acci-

dent. Operate the mobile device only via the

MMI. Move the Audi phone box under the

center armrest while driving.

General information

Applies to: vehicles with Audi phone box

Note

Applicable to U.S.A.

Operation of the Audi phone box is subject to

the following requirements of the Federal

Communications Commission:

– This is a CONSUMER device.

Fig. 144 Front center console: Audi phone box with con-

– BEFORE USE, you MUST REGISTER THIS DE-

VICE with your wireless provider and have

your provider´s consent. Most wireless pro-

viders consent to the use of signal boosters.

Some providers may not consent to the use

of this device on their network. If you are

unsure, contact your service provider.

– You MUST operate this device with approved

antennas and cables as specified by the

manufacturer. Antennas MUST be installed

at least 20 cm (8 inches) from any person.

– You MUST cease operating this device im-

mediately if requested by the FCC or a li-

censed wireless service provider.

nections

You can slide the Audi phone box forward over

the cup holder or back under the center armrest.

Depending on vehicle equipment, you may be

able to use the following functions with the Audi

phone box:

– Make phone calls using the vehicle’s exterior

antenna

– Charge a mobile device using the USB input

– Charge a mobile device wirelessly

– Reminder signal

Limitations

– WARNING: E911 location information may

not be provided or may be inaccurate for

calls served by using this device.

In some situations, the functions of the Audi

phone box may be limited or temporarily unavail-

able. For example, this may happen if:



– There is one more than mobile device in the

Audi phone box

In certain countries.

190

Phone

Charging the battery using the USB input

Applies to: vehicles with Audi phone box

Note

Applicable to Canada

You can charge your mobile device using a special

USB adapter with the Audi phone box

ðpage 230.

In Canada, operation of a Zone Enhancer,

such as an Audi phone box, is subject to the

following requirements of the Innovation,

Science and Economic Development Canada

(ISED):

Requirement: the ignition must be turned on.

►

To charge your mobile device via USB, connect it

– This is a CONSUMER device.

to the USB input 1 ðpage 190, fig. 144.

– BEFORE USE, you MUST meet all require-

ments set out in CPC-2-1-05. At the time of

printing this user manual, the CPC-2-1-05

client procedures circular of ISED Canada

was available at the following web page:

nsf/eng/.

Tips

– You can purchase a USB adapter from an au-

thorized Audi dealer or authorized Audi

Service Facility, or at specialty stores.

– Audi recommends using Audi Genuine Ac-

cessories. Audi has verified their reliability,

safety, and suitability.

– You MUST operate this device with approved

antennas and cables as specified by the

manufacturer. Antennas MUST NOT be in-

stalled within 20 cm of any person.

– You MUST cease operating this device im-

mediately if requested by ISED or a licensed

wireless service provider.

Charging a mobile device wirelessly

Applies to: vehicles with Audi phone box

You can charge your mobile device wirelessly us-

ing the Audi phone box.

– WARNING: E911 location information may

not be provided or may be inaccurate for

calls served by using this device.

Requirement: the ignition must be turned on.

Your mobile device must meet the Qi standard.

►

Make sure that the wireless charging function

is turned on:

Applies to: MMI: Select on the home screen:

SETTINGS > General > Reminder signal and

mobile device charging.

Tips

The system complies with United States FCC

regulations and ISED regulations ðpage 322.

►

Making phone calls using the exterior

antenna

►

Turn on the Mobile device wireless charging

function.

To charge your mobile device wirelessly, lay it

Applies to: vehicles with Audi phone box

►

on the  symbol 3 ðpage 190, fig. 144 in the

center of the Audi phone box with the display

facing up.

With the Audi phone box, you can make calls us-

ing the exterior antenna on the vehicle. Using the

exterior antenna helps when there is a low signal

and also provides better reception quality.

WARNING

Requirement: the ignition must be turned on.

– The mobile device may become hot during

wireless charging. Pay attention to the tem-

perature of your mobile device and be care-

ful when removing it from the Audi phone

box.

►

To make phone calls through the vehicle's exte-

rior antenna using your mobile device, lay your

device on the phone symbol 2 ðpage 190,

fig. 144 in the center of the Audi phone box

with the display facing up.

– An alternating magnetic field is used for

wireless charging. Maintain a minimum dis-

tance of approximately 2.4 inches (6 cm) to



191

Phone

Mobile device notes: reminder, charge level

the Audi phone box charging plate. The

thresholds for prolonged exposure at this

distance comply with ICNIRP1998. There-

fore, interactions such as irritation of senso-

ry organs, malfunctions of active medical

implants (such as pacemakers, infusion

pumps, or neurostimulators) or effects on

passive medical implants (such as prosthetic

limbs) is highly unlikely. If you have a medi-

cal implant, seek medical advice from a spe-

cialist if you have any questions. You can al-

so turn the function for wireless charging in

the Audi phone box on or off. You can still

charge your mobile device using a cable con-

nection.

When this function is turned on, the charge sta-

tus of your mobile device is displayed. You will al-

so be reminded not to forget your mobile device

when leaving the vehicle.

Using the phone

Accessing phone functions

Applies to: vehicles with phone

Tips

– The maximum charging capacity is 5 W.

– The charging time and temperature will vary

depending on the mobile device being used.

Fig. 145 Center display: selection menu

Requirement: a mobile device must be connected

to the MMI.

Mobile device reminder signal

►

Applies to: MMI: Select on the home screen:

Applies to: vehicles with Audi phone box

PHONE.

When the device reminder signal is turned on,

you will be notified that your mobile device is still

in the Audi phone box when you leave the vehicle.

Possible phone functions:

Call list . . . . . . . . . . . . . . . . . . . . . .

Favorites . . . . . . . . . . . . . . . . . . . . .

Contacts . . . . . . . . . . . . . . . . . . . . .

Voicemail . . . . . . . . . . . . . . . . . . . .

Dial phone number . . . . . . . . . . . .

Switch telephones . . . . . . . . . . . . .

192

193

194

196

Requirement: your mobile device must be locat-

ed in the Audi phone box (if Qi-capable) or con-

nected to the USB port with charging function us-

ing a USB adapter, and the smartphone interface

must be active or your iPhone must be connected

to the MMI via Bluetooth and charging using a

USB adapter connected to the USB port with

charging function.

Managing call lists

Applies to: vehicles with phone

►

Applies to: MMI: Select on the home screen:

SETTINGS > General > Reminder signal and

mobile device charging.

The following settings may be available, depend-

ing on vehicle equipment:

– Signal tone

– Off

Fig. 146 Center display: call list



Spoken cue

This setting is turned on at the factory.

192

Phone

Opening call lists using the MMI

Accessing favorites

►

Applies to: MMI: Select on the home screen:

PHONE > Call list.

PHONE > Favorites.

Opening call lists using the multifunction

steering wheel

Storing favorites

►

Press  ðpage 194 in the business card, or

►

Select in the instrument cluster: Phone tab > 

►

Press Store as favorite in the options

button > Call list.

ðpage 192.

Possible call list symbols:

Deleting favorites

Missed calls

►

Press  ðpage 194 in the business card, or

Select: Favorites >  > one or multiple favor-

ites or Select all > Delete > (Done).

Dialed numbers

►

Accepted calls

Editing a phone number

Display business card . . . . . . . . . . .

Tips

194

Number of interactions with a con-

tact

The favorites can only be edited via the MMI.

Managing the directory

Applies to: vehicles with phone

If more than one interaction with a contact or

number has taken place, the last one is displayed

in the form of an arrow 1 , 2 , or 3 .

You can manage up to four directories in the

MMI.

Call list options

Requirement: a mobile device must be connected

to the MMI.

Press and hold a contact or a phone number in

the list until the Options menu appears.

Opening the directory

Depending on the vehicle equipment and your

mobile phone, the following options may be

available:

►

Applies to: MMI: Select on the home screen:

PHONE > Contacts.

– Store as favorite ðpage 193.

– Send a text ðpage 197.

– Send e-mail ðpage 197.

The contacts will be displayed. You can change

the sort order ðpage 196, Sort order.

Deleting imported contacts

Edit number

Requirement: you must have imported at least

one contact ðpage 196.

Edit a phone number before dialing it.

Show history

►

Select: Contacts >  > one or more text mes-

sages > Delete > (Done). The imported contacts

are deleted.

Requirement: you must have had more than one

interaction with a contact.

All interactions with a contact or a number are

displayed.

Directory options

►

Press and hold a contact in the directory until

the Options menu appears.

Managing favorites

Depending on the vehicle equipment and your

mobile phone, the following options may be

available:

Applies to: vehicles with phone

You can store contacts for all connected mobile

devices as shortcuts in the favorites list.

– Store as favorite ðpage 193.



193

Phone

– Send contact: you can select Text message or

E-mail ðpage 197.

Listening to voicemail

Applies to: vehicles with phone

– Send a text ðpage 197.

Calling voicemail

– Send e-mail ðpage 197.

►

Applies to: MMI: Select on the home screen:

PHONE > Voicemail.

Tips

– Pay attention to any synchronization

prompts on your mobile device when down-

loading contacts.

Entering the voicemail number

Requirement: there must be no voicemail num-

ber stored.

– The contacts from the mobile device may

not be transferred in alphabetical order. If

there are too many entries, contacts with

different first letters may be missing in the

MMI.

►

Enter the desired number.

►

Press OK.

Dialing the voicemail number

– Only the contacts from the active connected

mobile device are displayed.

Requirement: a voicemail number must be stor-

ed.

– The contacts in the local MMI memory are

always visible and can be accessed by other

persons.

►

Press Voicemail. The call begins immediately.

Tips

– After turning off the ignition and exiting the

vehicle, the mobile device directory will be

updated when the MMI is started again if

the mobile device is within range and the

Bluetooth function is turned on in the mo-

bile device and the MMI.

This service must be set up and activated by

the mobile phone service provider.

Dialing a phone number

Applies to: vehicles with phone

– Only the contacts in the local MMI memory

can be deleted.

Depending on the vehicle equipment, you may

have the following options for dialing a phone

number:

Opening business cards

Applies to: vehicles with phone

– Using text input in the MMI ðpage 26.

– Using voice operation ðpage 29.

The business card shows you details about a con-

tact.

Call options

►

Applies to: vehicles with phone

To open a business card, press on a contact in

the directory, or

Press  in the call list 5 ðpage 192, fig. 146.

►

To accept or end a call, press the  button on

the multifunction steering wheel.

►

Possible options in the business card:

Depending on your mobile device, the following

options may be available in the MMI when there

is an incoming call:

►

Call: press on a phone number.

►

Storing a favorite: press .

►

Deleting a favorite: press .

►

Sending a text message: press .

Starting navigation: press on an address.

Sending an e-mail: press on an e-mail address.

Send contact: you can select Text message or

– Answer

– Decline

– Message

►

If you exit the vehicle during a phone call, the

Bluetooth connection will be disconnected. De-

pending on your mobile device, phone calls in

E-mail ðpage 197.



194

Phone -> Using the phone for Your Audi S Q5 SUV Third Generation (2025-2026)

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