Get Breakdown Assistance -> What to do after an accident Guide for BMW I5 4 Door First Generation (2023-2025)

Breakdown Assistance

MOBILITY

General information

Only press the SOS button in the headliner in

an emergency.

Manual triggering

To initiate an emergency call manually, pro-

ceed as follows:

For technical reasons, the emergency call can-

not be guaranteed under unfavorable condi-

tions.

1. Tap the cover flap.

2. Press and hold the SOS button in the head-

liner until the LED near the button illumi-

nates green.

Overview

▷

The LED is illuminated green when an

Emergency Call has been initiated.

If a cancel prompt appears on the control

display, the emergency call can be aborted.

If the situation allows, wait in the vehicle

until the voice connection has been estab-

lished.

The LED flashes green when the connec-

tion to the BMW Response Center has been

established.

The SOS button is located in the head-

liner.

Malfunction

The function of the emergency call may be im-

paired.

Functional requirements

The LED near the SOS button flashes for ap-

proximately 30 seconds. A Check Control mes-

sage is displayed.

To use the emergency call, the following func-

tional requirements must be met:

▷

Standby state is switched on.

Have the vehicle checked by an authorized

service center or another qualified service cen-

ter or repair shop.

The Emergency Call system is functioning

correctly.

▷

The integrated SIM card in the vehicle has

been activated.

What to do after an accident

Automatic triggering

Under certain conditions, for example if the

airbags are deployed, an emergency call is au-

tomatically triggered immediately after an acci-

dent of corresponding severity. Automatic Col-

lision Notification is not affected by pressing

the SOS button.

General information

After an accident, take the following safety

precautions for the high-voltage system:

▷

Apply the parking brake, then turn off drive-

ready state and standby state.

▷

Secure the accident site.

If an emergency call is placed, all other signal

tones and audio sources such as the Park Dis-

tance Control are muted.

Lock the vehicle after exiting.

Immediately inform the emergency res-

ponders, police, fire department, or towing

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Online Edition for Part no. 01405B37D97 - II/24

Breakdown Assistance

MOBILITY

service that the vehicle is equipped with

high-voltage system.

Towing

▷

The vehicle must be recovered by an au-

thorized service center or another qualified

service center or repair shop.

Safety information

Warning

Do not inhale any gases escaping from the

high-voltage battery; if needed, maintain a

safe distance from the vehicle.

When towing while safety systems or driver

assistance systems are activated, the behav-

ior of the individual systems may lead to

an accident, e.g., due to automatic braking

or acceleration. There is a risk of accident,

injury, or property damage. Do not use the

corresponding safety systems or driver assis-

tance systems when towing.

Safety information

DANGER

Contact with live components can lead to

an electric shock. There is a risk of injury

or danger to life. After an accident, do not

touch any high-voltage components such as

orange colored high-voltage cables or parts

that are in contact with exposed high-voltage

cables.

Pushing the vehicle

To remove a broken-down vehicle from the

hazard area, it can be pushed for distances

of approx. 328 ft/100 m at a speed of max.

6 mph/10 km/h.

Additional information:

Warning

Rolling or pushing the vehicle, refer to

page 131.

Fluids in the high-voltage battery are corro-

sive. There is a risk of injury. Do not touch

fluids escaping from the high-voltage battery.

Transporting the vehicle

General information

The vehicle must be transported on a loading

platform or tow dolly.

Jump-starting

The vehicle must be transported by an author-

ized service center or another qualified service

center or repair shop.

General information

Have only an authorized service center or an-

other qualified service center or repair shop

perform the jump-start.

Safety information

NOTICE

The vehicle can be damaged when towing

the vehicle with a single lifted axle. There is

a risk of damage to property. Have vehicle

transported on a loading platform or use a

tow dolly. Tow dollies must be used under

DANGER

Contact with live components can lead to an

electric shock. There is a risk of injury or dan-

ger to life. Do not touch any components that

are under voltage.

372

Online Edition for Part no. 01405B37D97 - II/24

Breakdown Assistance -> What to do after an accident for Your BMW I5 4 Door First Generation (2023-2025)

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