Information
enforcement, that have the special equipment,
can read the information if they have access to
the vehicle or the EDR.
wood, New Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
Vehicle identification
number
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153);
NHTSA, 400 Seventh Street, SW., Washing‐
ton, DC 20590. You can also obtain other in‐
formation about motor vehicle safety from
The vehicle identification number can be found
in the engine compartment, on the right-hand
side of the vehicle.
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, De‐
fect Investigations and Recalls, may call the
toll-free hotline 1-800-333-0510. You can also
obtain other information about motor vehicle
The vehicle identification number can also be
found behind the windshield.
Reporting safety defects
For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect
which could cause a crash or could cause in‐
jury or death, you should immediately inform
the National Highway Traffic Safety Adminis‐
tration NHTSA, in addition to notifying BMW of
North America, LLC, P.O. Box 1227, West‐
12
English 