Get Mobility -> Breakdown Assist Guide for BMW Z4 2 Door Second Generation (2009-2016)

Mobility

Breakdown Assist

Even if a BMW emergency call is not possible,

it may be possible for an emergency call to be

made to a public emergency call number. This

is dependent among other things on the rele‐

vant mobile phone network and the national

regulations.

Vehicle equipment

This chapter describes all the standard equip‐

ment, national-market-specific equipment and

optional extras offered in the model series.

Consequently, you will find that it contains de‐

scriptions of items not available in a particular

vehicle on account of a combination of options,

for example, or the constraints applying to cer‐

tain national-market versions. This also applies

to safety-relevant functions and systems.

Emergency call not ensured

For technical reasons, it might not be

possible to make an emergency call in highly

adverse conditions.◀

Country-specific regulations must be observed

when using the corresponding functions and

systems.

Making an emergency call

1. Briefly press the cover flap to open it.

Hazard warning flashers

2. Press the SOS button until the LED in the

button is illuminated.

▷

LED illuminated: emergency call activated.

The button for the hazard warning lights is lo‐

cated on the centre console.

If a cancel prompt is displayed in the radio

display, the emergency call can be termi‐

nated.

If the situation permits, wait in the car until

voice contact has been established.

Intelligent emergency call

▷

LED flashes when the connection to the

emergency number has been established.

Requirements

▷

Radio ready state is switched on.

Emergency call system is operative.

In the case of a BMW emergency call, the

data required to decide on the rescue

measures to be taken is transferred to the

emergency call centre, for example the

current position of the vehicle if this can be

determined. If questions posed by the

emergency call centre remain unanswered,

The vehicle's integrated SIM card is activa‐

ted.

▷

There is a ConnectedDrive contract.

Press the SOS button only in an emergency.

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Breakdown Assist

Mobility

rescue measures are automatically initi‐

ated.

Certain items in the first-aid pouch have a limi‐

ted useful life.

▷

If the LED is flashing but the emergency

call centre cannot be heard over the

handsfree system, it is possible that the

handsfree system is malfunctioning. How‐

ever, the emergency call centre may still be

able to hear you speak.

Check the use-by dates of the contents regu‐

larly and replace any items that have expired.

Starting assistance

Notes

Automatically activating emergency

calls

In certain circumstances, an emergency call

may be placed automatically immediately after

a serious accident. An automatic emergency

call is not influenced by pressing the SOS but‐

ton.

If the vehicle battery is discharged, the engine

can be started using two jump leads from an‐

other vehicle's battery. Use only jump leads

with fully insulated terminal clamps.

Do not deviate from the procedure described

below, as otherwise personal injury could re‐

sult or both vehicles could be damaged.

Do not touch live parts

Do not touch any electrically live parts

when the engine is running, or a fatal accident

could occur.◀

Warning triangle

Preparations

1. Make sure that the other vehicle has a 12-

volt battery. Specifications are on the bat‐

tery.

2. Switch off the engine of the donor vehicle.

3. Switch off any electrical systems in both

vehicles.

The warning triangle is located in a bracket in

the boot lid. Press the tabs to take it out.

Avoid contact between the vehicle

bodies

The bodies of the two vehicles must not

make contact, otherwise there is the risk of

a short-circuit.◀

First-aid kit

Starting assistance connections

Order for connecting

Connect the jump leads in the correct or‐

der to avoid sparks that could cause injury.◀

The first-aid pouch is situated in the behind-

seat storage area.

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Mobility

Breakdown Assist

Starting the engine

Do not use the spray products sold as starting

aids.

1. Start the engine of the donor vehicle and

allow it to run for a few minutes at a slightly

increased idle speed.

For diesel-engined vehicles to be started:

allow the engine of the donor vehicle to run

for approximately 10 minutes.

The starting assistance connection in the en‐

gine compartment serves as the positive bat‐

tery terminal.

2. Start the engine of the vehicle to be started

as normal.

If an initial attempt to start the engine fails,

wait several minutes until the flat battery

has been recharged to a slightly greater

degree.

3. Allow both engines to run for a few mi‐

nutes.

4. Disconnect the jump leads in the opposite

order from that in which they were origi‐

nally attached.

The negative terminal is the body earth or a

special nut.

Check the battery if necessary and have it re‐

charged.

Connecting the jump leads

1. Pull up the cap of the BMW starting assis‐

tance connection to remove it.

Tow-starting and towing

Sports automatic transmission:

transporting your vehicle

2. Connect a terminal clamp on the positive/+

jump lead to the positive battery terminal

or the corresponding starting assistance

connection on the donor vehicle.

Note

Do not attempt to have your vehicle towed.

Consequently, contact your Service centre in

the event of a breakdown.

3. Connect the other terminal clamp to the

battery's positive terminal or to the corre‐

sponding starting assistance connection

on the vehicle to be started.

In the event of a breakdown

4. Connect a terminal clamp on the negative/–

jump lead to the negative battery terminal

or the corresponding engine or body earth

connection on the donor vehicle.

Have the vehicle transported on a load

platform, otherwise damage might result.◀

5. Connect the second terminal clamp to the

negative battery terminal or to a ground/

earth connection on the corresponding en‐

gine or body of the vehicle to be started.

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Breakdown Assist

Mobility

If the parking brake is locked, do not tow the

vehicle, otherwise the vehicle could be dam‐

aged.

Towing truck

Contact your Service Centre.◀

Observe the information on towing

Follow all instructions for towing, as oth‐

erwise damage or accidents could occur.◀

▷

Make sure that the ignition is switched on,

as otherwise low-beam headlights, rear

lights, turn indicators and windscreen wip‐

ers would not be available.

Do not raise the vehicle

Do not raise the car at the towing eye or

by body or suspension components, otherwise

it could be damaged.◀

▷

Do not tow the vehicle with the rear axle

raised, as otherwise the steering can turn.

When the engine is not running, there is no

power assistance and the brake servo is

out of action. The steering and brakes will

require extra effort to operate.

On use the tow fitting screwed in at the front

for manoeuvring.

7-speed sport-automatic transmission

▷

Greater steering wheel movements are

necessary.

Vehicles with 7–speed sports automatic trans‐

mission with twin clutch can be towed for short

distances if the following instructions are fol‐

lowed.

The towing vehicle must not be lighter

than the towed vehicle, otherwise it may be

unable to keep the towed vehicle reliably

under control.

Unlock the transmission lockout manually, see

page 61.

Protecting the car against rolling

Unlocking the transmission lockout man‐

ually

After towing, secure the parking brake

and secure the vehicle against rolling as appro‐

priate.

Unlock the transmission lockout manually,

even if there is no transmission malfunction.

Otherwise there is a danger that the transmis‐

sion lockout engages automatically during

towing.◀

Check the operability of the gear position P

with a Service Centre.◀

Manual gearbox

Comply with the specified towing speed

and distance

Before towing your vehicle

A towing speed of 50 km/h, approximately

30 mph and a towing distance of 50 km, ap‐

proximately 30 miles must not be exceeded,

otherwise it may damage the gearbox.◀

Gearshift lever in idle position.

On tow

If the parking brake is blocked

It is not possible to manually disengage

the parking brake.

It is not possible to manually disengage

the parking brake.

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Mobility

Breakdown Assist

If the parking brake is locked, do not tow the

vehicle, otherwise the vehicle could be dam‐

aged.

Towing other vehicles

General

Contact your Service Centre.◀

Light towing vehicle

The towing vehicle must not be lighter

than the towed vehicle, otherwise it may be

unable to keep the towed vehicle reliably under

control.◀

Observe the information on towing

Follow all instructions for towing, as oth‐

erwise damage or accidents could occur.◀

▷

Make sure that the ignition is switched on,

as otherwise low-beam headlights, rear

lights, turn indicators and windscreen wip‐

ers would not be available.

Attaching the tow bar/towing rope

Only attach the tow bar or towing rope to

the towing eye. Attaching the towing rope to

other parts of the car can result in damage.◀

▷

Do not tow the vehicle with the rear axle

raised, as otherwise the steering can turn.

▷

Switch on the hazard warning flashers, de‐

pending on local regulations.

When the engine is not running, there is no

power assistance and the brake servo is

out of action. The steering and brakes will

require extra effort to operate.

▷

If the car's electrical system has failed, the

car being towed must be made identifiable

to following vehicles, for instance by plac‐

ing a notice or the warning triangle in the

rear window.

▷

Greater steering wheel movements are

necessary.

The towing vehicle must not be lighter

than the towed vehicle, otherwise it may be

unable to keep the towed vehicle reliably

under control.

Tow bar

The towing eyes of both vehicles should be on

the same side.

If it is impossible to avoid attaching the tow bar

at an angle, note the following:

Towing truck

▷

Towbar clearance may be restricted when

cornering.

▷

The towbar will generate lateral forces if it

is attached offset.

Towing rope

Ensure that the towing rope is taut when the

towing vehicle moves off.

For towing, use nylon ropes or straps, as these

will help to avoid sudden tensile loads.

Have your vehicle transported by a towing

truck with a hoisting frame, or hoisted onto a

loading platform.

Attaching the towing rope correctly

Only attach the towing rope to the tow‐

ing eye. Attaching the towing rope to other

parts of the car can result in damage.◀

Do not raise the vehicle

Do not raise the car at the towing eye or

by body or suspension components, otherwise

it could be damaged.◀

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Breakdown Assist

Mobility

Towing eye

Rear

Always have the screw-on tow fitting on board

the vehicle. It can be screwed into the front or

rear end of the BMW.

It is stored in the on-board toolkit under the

floor panel, see page 168, in the boot.

Towing eye, information on use

▷

Use only the towing eye supplied

with the car, and make sure that it is

screwed in fully and is tight.

Loosen the cover in the bumper:

▷

Only use the towing eye for towing on nor‐

mal roads (i.e. not off-road).

Press on the bottom centre of the recess in‐

side the cover.

Avoid lateral loads on the towing eye, for

example do not raise the car at the towing

eye.

Tow-starting

Otherwise the towing eye and the car could be

damaged.◀

Sport-automatic transmission

Do not attempt to tow-start or push-start your

vehicle.

Screw thread

Front

Due to the sports automatic transmission, it is

not possible to start the engine by towing.

Have the cause of the starting difficulties recti‐

fied.

Manual gearbox

If possible, do not tow-start the vehicle but

start the engine using starting assistance, see

page 175. Only tow-start when the engine is

cold if your vehicle has a catalytic converter.

1. Switch on hazard warning lights.

2. Switch on ignition, see page 47.

3. Engage 3rd gear.

Loosen the cover in the bumper:

Press on the bottom left of the recess inside

the cover.

4. Tow-start with the clutch depressed and

release the clutch slowly. Press the clutch

down fully again as soon as the engine has

started.

5. Stop in a suitable location, remove the tow

bar or towing rope and switch off the haz‐

ard warning lights.

6. Have the vehicle checked.

179

Mobility -> Breakdown Assist for Your BMW Z4 2 Door Second Generation (2009-2016)

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