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QUICK HELP for Your Citroen Berlingo SUV Second Generation (2008-2018)

AdBlue®  
Fault confirmed  
Refilling / Topping-up the  
AdBlue®  
In addition to the previous signals,  
the UREA warning lamp flashes and  
the remaining range allowed will be  
displayed in miles (kilometres).  
The alert will be repeated every  
30 seconds with an update of the  
driving range in steps of 30 miles  
(50 km).  
Go to a CITROËN dealer or a qualified  
workshop as soon as possible.  
You risk not being able to start the  
engine.  
To facilitate filling, an adaptor is  
available from CITROËN dealers.  
Precautions to take  
Use only AdBlue ® that meets the  
ISO 22241 standard.  
The AdBlue ® fluid is an urea-based  
solution.  
This fluid is non-flammable, colourless  
and odourless.  
To be kept in a cool area.  
In the event of an overflow, wipe  
around the filler mouth using a  
damp cloth.  
If any AdBlue® fluid is split or splashed  
on to you, wash immediately with cold  
water or wipe yourself with a clean  
damp cloth.  
If the fluid has crystallised, clean it off  
using a sponge and hot water.  
Starting prevented, having  
covered the 650 miles (1 100 km)  
At each attempt at starting, the alert is  
activated and the message "Emissions  
fault: Starting prevented" is displayed.  
Containers (5 or 10 litres) and  
bottles (1.89 litres) of AdBlue®  
Please check the use-by date.  
Read the instructions on the label.  
Ensure that you have a suitable  
filler pipe, which may or may not be  
supplied with the container.  
AdBlue®  
Keep AdBlue® out of the  
reach of children, in its original  
container.  
The SCR system includes an  
AdBlue® tank heater that ensures  
operation of the vehicle in normal  
conditions.  
Never transfer AdBlue® to another  
container: it would loose its purity.  
Never dilute the fluid with water.  
Never pour the fluid into the Diesel fuel  
tank.  
In exceptional situations, such as when  
the vehicle is kept at temperatures  
below -15°C (5°F) for a long period,  
there may be an emission fault alert  
related to freezing of the AdBlue®  
additive.  
Park the vehicle in an area at a more  
moderate temperature for a few hours  
until the AdBlue® becomes a fluid  
again.  
The emissions warning lamp does not  
go off immediately, but does so after a  
few miles of driving.  
Filling  
Recommendations on storage  
Ensure that the vehicle is parked on a  
flat and level surface.  
Never store containers or bottles of  
AdBlue® in your vehicle.  
Pour the contents of the container /  
bottle into the dedicated tank.  
Freezing of the AdBlue®  
AdBlue® freezes at about -11°C (12.2° F)  
and deteriorates above 25°C (77°F).  
After filling the AdBlue® tank, observe  
the following procedure:  
-
Switch on the ignition without  
starting.  
Wait 10 seconds before starting the  
engine.  
It is recommended that containers and  
bottles be stored in a cool area and  
protected from direct sunlight.  
Under these conditions, the fluid can  
be kept for at least a year.  
-
Never dispose of empty AdBlue®  
containers and bottles in the  
household waste.  
Additive that has been frozen can  
be used once it has thawed out in  
ambient air.  
Place them in a special container  
provided this purpose or take them to  
your dealer.  
7
Battery  
BATTERY  
To charge the battery using a  
battery charger  
-
Disconnect the battery.  
-
Follow the instructions for use  
given by the battery charger  
manufacturer.  
-
Reconnect starting with the  
negative (-) terminal.  
The presence of this label  
indicates the use of a 12 V  
-
Check that the terminals and  
connectors are clean. If they are  
covered with sulphate (white or  
greenish deposit), disconnect them  
and clean them.  
lead-acid battery with special  
technology and specification, for which  
the involvement of a CITROËN dealer  
or qualified workshop is required when  
replacing or disconnecting the battery.  
Failure to observe this recommendation  
may cause premature wear of the  
battery.  
To start the vehicle from  
another battery  
Before disconnecting the battery, you  
must wait for 2 minutes after switching  
off the ignition.  
Never disconnect a terminal when the  
engine is running.  
-
-
-
Connect the red cable to the  
positive (+) terminals of the  
two batteries.  
Connect one end of the green  
or black cable to the negative (-)  
terminal of the slave battery.  
Connect the other end of the green  
or black cable to an earth point on  
the broken down vehicle as far as  
possible from the battery.  
After refitting the battery, the Stop &  
Start system will only be active after  
several hours depending on the  
climatic conditions and the state of  
charge of the battery (up to about  
8 hours).  
Never charge a battery without first  
disconnecting the terminals.  
After every reconnection of the battery,  
switch on the ignition and wait 1 minute  
before starting to allow the electronic  
systems to be initialised. If problems  
remain after doing this, please contact  
a CITROËN dealer or a qualified  
workshop.  
After changing bulbs, wait  
approximately 3 minutes before  
reconnecting the battery.  
-
-
Operate the starter, let the engine run.  
Wait for the engine to return to idle,  
then disconnect the cables.  
The Stop & Start battery does not have  
to be disconnected for charging.  
It is advisable to disconnect the  
battery if the vehicle is not to be  
used for a period of more than  
one month.  
Battery  
ECONOMY MODE  
After the engine has stopped, with  
the key in the ignition position, certain  
functions (windscreen wiper, electric  
windows, courtesy lamps, audio  
equipment, etc.) can only be used for a  
cumulative duration of thirty minutes, to  
prevent discharging of the battery.  
Once the thirty minutes have elapsed,  
the active functions are put on standby  
and the battery warning lamp flashes  
accompanied by a message in the  
screen.  
To resume the use of these functions  
immediately, start the engine and let it  
run for a few minutes.  
The time available will then be double  
the time for which the engine was left  
running. However, this time will always  
be between five and thirty minutes.  
A flat battery will prevent the  
engine from starting.  
8
Changing a wheel  
After use, the bottle can be stored in  
a plastic bag, supplied in the kit, to  
avoid staining your vehicle with traces  
of fluid.  
Using the kit  
-
Tick the deflated wheel on the  
speed limitation sticker then affix  
the sticker to the vehicle's steering  
wheel to remind you that a wheel is  
in temporary use.  
Warning: the sealant product is  
harmful if swallowed and causes  
irritation to the eyes.  
-
-
-
Clip the bottle 1 on the  
compressor 2.  
Connect the bottle 1 to the valve of  
Keep it out of reach of children.  
the tyre to be repaired.  
After use, do not discard the bottle into  
the environment, take it to a CITROËN  
dealer or to an specialised waste  
disposal site.  
Take care to unwind the  
compressor pipe before connecting  
it to the bottle.  
Replacement bottles of sealant are  
available from CITROËN dealers.  
-
-
Connect the power lead to one of  
the vehicle's 12V sockets.  
Switch on the compressor by  
pressing button A until the tyre  
pressure reaches 2.0 bars. If this  
pressure cannot be reached, the  
tyre cannot be repaired.  
TEMPORARY PUNCTURE  
REPAIR KIT  
The kit is located in one of the  
two storage compartments located  
under the front seats.  
Vehicles supplied with a temporary  
puncture repair kit do not have a spare  
wheel or tooling (jack, wheelbrace, ...).  
-
-
Remove and store the compressor.  
Drive immediately, for a few miles  
(kilometres), at reduced speed, to  
fill the puncture.  
-
Adjust the pressure using the  
compressor in accordance with the  
recommendation for the vehicle and  
check that the leak is filled correctly  
(no further loss of pressure).  
The temporary tyre repair kit consists  
of a compressor and a bottle  
(containing a sealant).  
-
Drive at reduced speed (50 mph  
[80 km/h]). The tyre must be  
examined and repaired by a  
specialist as soon as possible.  
Changing a wheel  
-
Place a chock under the wheel  
diagonally opposite the one to be  
changed.  
CHANGING A WHEEL  
1. Parking the vehicle  
under the passenger footwell behind  
the driver's seat.  
If the vehicle is fitted with a towbar,  
it is sometimes necessary to raise  
the vehicle slightly to make it easier  
to remove the spare wheel from its  
carrier.  
-
The occupants must get out of the  
vehicle and wait in a safe location.  
-
If necessary, move the seat forward  
to access the storage compartment  
from the rear.  
-
If possible, park the vehicle on  
level, stable and non-slippery  
ground.  
-
Remove the flap then take out the  
jack and the tool carrier.  
Remove the tools needed from the  
On certain types of ground and/  
or if considerable loads are being  
transported, call a CITROËN dealer or  
a qualified workshop.  
-
Apply the parking brake, switch  
off the ignition and engage first or  
reverse gear.  
-
carrier.  
The jack and tools are specific to your  
vehicle. Do not use them for other  
purposes.  
1. Jack.  
2. Wheelbrace.  
3. Chock.  
4. Spanner for the Modutop roof bars  
and rear lamps.  
5. Alloy wheel trim removal tool.  
6. Towing eye.  
2. Tools  
The tools are stowed in a storage area  
closed by a flap under a front seat.  
However, if the vehicle is not equipped  
with a spare wheel, the towing eye is  
located in the storage compartment  
8
Changing a wheel  
3. Spare wheel  
-
Open the rear doors to gain access  
to the spare wheel.  
-
Unscrew the bolt using the  
wheelbrace until the carrier is  
lowered fully.  
-
Detach the carrier from the hook  
and place the spare wheel near the  
wheel to be changed.  
Changing a wheel  
4. Removing the wheel with punctured tyre  
-
-
Remove the wheel trim.  
Loosen the wheel bolts and start  
unscrewing them.  
-
Position the foot of the jack on the  
Ensure that the jack is stable, the foot  
ground and ensure that it is directly of the jack must be in contact with the  
below the front or rear jacking  
point provided on the underbody,  
whichever is closest to the wheel to  
be changed.  
Extend the jack until its head  
comes into contact with the jacking  
point used; the vehicle's contact  
area A must be engaged with the  
head of the jack.  
Raise the vehicle until there is  
sufficient space between the wheel  
and the ground, so that the (not  
punctured) spare wheel can be  
easily fitted.  
Resume and complete the  
unscrewing of the wheel bolts.  
ground, and directly below the jacking  
point used.  
If the ground is slippery or loose, the  
jack may slip or drop - Risk of injury!  
-
Ensure that the jack is positioned only  
at one of the jacking points under the  
vehicle, making sure that the vehicle's  
contact surface is centred on the head  
of the jack.  
Otherwise there is a risk of damage  
to the vehicle and/or of the jack  
dropping - Risk of injury!  
Do not extend the jack until you have  
started unscrewing the bolts on the  
wheel to be changed and have placed  
the chock under the wheel diagonally  
opposite.  
-
-
-
Remove the bolts and remove the  
wheel.  
8
Changing a wheel  
5. Fitting the spare wheel  
-
-
-
Lower the vehicle completely by  
folding the jack, then remove the  
jack.  
Tighten the bolts again using the  
wheelbrace, tighten them fully  
without forcing them.  
-
-
Secure the carrier on the hook then  
raise the carrier by tightening the  
bolt with the wheelbrace.  
Fully tighten the bolt, then check  
that the wheel is held flat against  
the floor.  
When using the non-uniform spare  
wheel, do not exceed a speed of  
50 mph (80 km/h).  
The spare wheel is not designed to  
be used over long distances. Have  
the tightening of the bolts and the tyre  
pressure checked by a CITROËN  
dealer or a qualified workshop as soon  
as possible.  
Place the wheel to be repaired in  
the carrier.  
If this is not the case, repeat the  
operation.  
Have the original wheel repaired  
and refitted by a CITROËN dealer  
or a qualified workshop as soon as  
possible.  
Never go underneath a vehicle  
that is supported only by a jack  
(use a stand).  
-
-
Position the wheel on the hub and  
start tightening the bolts by hand.  
Carry out an initial tightening of the  
bolts using the wheelbrace.  
Never use a power driver in place of  
the wheelbrace.  
Changing a wheel  
6. Refitting the repaired wheel  
FITTING THE WHEEL  
TRIM  
The wheel is refitted as described in  
step 5, not forgetting to refit the wheel  
trim.  
The tyre valve must be centred in the  
wheel trim cut-out.  
This position is essential for fitting the  
wheel trim correctly on the steel wheel.  
(If the valve is not correctly aligned with  
the cut-out, the anti-rotation system  
will be in contact with the heads of the  
wheel bolts and risks being damaged  
if the user persists in fitting the wheel  
trim in this incorrect position).  
Refer to the "Identification  
markings" section of chapter 9 to  
locate the tyre label.  
Refer to the "Instruments and  
controls" section of chapter 3,  
"Tyre under-inflation detection"  
part, for recommendations after  
changing a wheel fitted with a tyre  
under-inflation detection sensor.  
-
Ensure that all of the clips are  
engaged except the last one  
(opposite the valve hole).  
-
Ensure that the outer edge of  
the wheel trim is not deformed or  
pushed into the wheel:  
Correct position for the edge of  
the wheel trim.  
Incorrect position for the edge of  
the wheel trim.  
-
Strike the wheel trim with the palm  
of your hand, opposite the valve  
in the area of the last fixing clip  
(always in the direction of clipping).  
8
Changing a wheel  
Check the position of the tyre  
valve relative to the ring of the  
wheel trim.  
Valve not positioned correctly: below Deformation of the edge of the wheel  
the ring.  
Valve positioned correctly: below the  
ring.  
trim at the valve, because it is fitted  
incorrectly.  
Observe the wheel trim fitting  
procedure, so as to avoid  
breaking the fixing clip and  
deformation at the edge of the  
wheel trim.  
Snow screen  
Removal  
REMOVABLE SNOW SCREEN  
(BLANKING COVER)  
Fitting  
-
-
Offer up the snow screen facing its  
centring pin A on the front bumper.  
Put it in place by pressing at each  
clip B located in the four corners.  
-
-
Pass a screwdriver into the hole  
located near each of the clips.  
Use the screwdriver as a lever to  
unclip the four clips B in turn.  
According to country, the removable  
snow screen is installed on the lower  
part of the front bumper to prevent the  
accumulation of snow at the radiator  
cooling fan.  
Do not forget to remove the  
snow screen when the exterior  
temperature is higher than 10°C  
(no risk of snowfall) and when  
towing.  
8
Snow chains  
SNOW CHAINS  
In wintry conditions, snow chains  
improve traction as well as the  
behaviour of the vehicle when braking.  
Use only the chains designed to be  
fitted to the type of wheel fitted to your  
vehicle:  
Advice on installation  
F If you have to fit the chains during  
a journey, stop the vehicle on a flat  
surface on the side of the road.  
F Apply the parking brake and  
position any wheel chocks to  
prevent movement of your vehicle.  
F Fit the chains following the  
instructions provided by the  
manufacturer.  
Original  
tyre size  
Maximum link  
size.  
195/65 R15  
195/70 R15  
205/65 R15  
215/55 R16  
215/50 R17  
F Move off gently and drive for a  
few moments, without exceeding  
30 mph (50 km/h).  
F Stop your vehicle and check that  
the snow chains are correctly  
tightened.  
9 mm  
For more information on snow chains,  
contact a CITROËN dealer or a  
qualified workshop.  
It is recommended that before you  
leave, you practise fitting the snow  
chains on a level and dry surface.  
The snow chains must be fitted  
only to the driving wheels. They  
must never be fitted to "space-  
saver" type spare wheels.  
Take account of the legislation in  
force in your country on the use  
of snow chains and the maximum  
running speed authorised.  
Avoid driving with chains on roads  
that have been cleared of snow,  
to avoid damaging your vehicle's tyres  
and the road surface. If your vehicle  
is fitted with alloy wheels, check that  
no part of the chain or its fixings is in  
contact with the wheel rim.  
Changing a bulb  
CHANGING A BULB  
Types of bulb  
Various types of bulb are fitted to your  
vehicle.  
To remove them:  
Type A  
All glass bulb: pull gently  
as it is fitted by pressure.  
Type B  
Bayonet bulb: press  
on the bulb then turn it  
anticlockwise.  
Type C  
Halogen bulb: release the  
retaining spring from its  
housing.  
Type D  
Light-emitting diode  
(LED): for replacement  
of the daytime running  
lamps, contact a  
CITROËN dealer or a  
qualified workshop.  
8
Changing a bulb  
Open the bonnet. To access the bulbs,  
reach behind the headlamp unit.  
Carry out the operations in reverse  
order to refit each bulb and check that  
the bonnet is closed securely.  
Halogen bulbs must be changed  
with the headlamp off. Wait a few  
minutes (risk of serious burns).  
Do not touch the bulb directly with your  
fingers, use lint-free cloths.  
It is normal for condensation to form  
inside the headlamps. Regular use of  
the vehicle eliminates this misting.  
The bulbs must be changed with  
the ignition off or with the battery  
disconnected. Wait approximately  
3 minutes after changing the bulb  
before reconnecting the battery.  
Front lamps  
1. Dipped / Main beam headlamps  
Type C, H4 - 55W  
2. Sidelamps  
Type A, W5W - 5W  
-
Remove the centre cover by pulling  
the flexible rubber tab.  
-
Remove the cover by pulling the  
flexible rubber tab.  
-
-
-
Disconnect the electrical connector.  
Release the retaining tab.  
Change the bulb taking care  
to align the metal part with the  
grooves on the lamp.  
-
Remove the bulb holder fitted by  
pressure by pulling the connector.  
Change the bulb.  
Ensure that the cover is refitted  
correctly all round to assure correct  
sealing.  
Check that the lamps operate correctly  
after each operation.  
-
-
-
-
Reposition the retaining tab.  
Ensure that the cover is refitted  
correctly all round to assure correct  
sealing.  
High pressure washing  
When using this type of washing  
on stubborn dirt, do not persist on  
the headlamps, the lamps and their  
edges to avoid damaging their coating  
and seals.  
Changing a bulb  
3. Direction indicators  
Type B, PY21W - 21W (amber)  
4. Front foglamps  
Type C, H1 - 55W  
-
-
-
Remove the cover by pulling the  
flexible rubber tab.  
Turn the bulb holder a quarter turn  
anticlockwise.  
Remove the bulb by pressing it  
lightly while turning it anticlockwise.  
Change the bulb.  
Ensure that the cover is refitted  
correctly all round to assure correct  
sealing.  
-
Remove the three clips and the  
screw securing the wheel arch liner,  
located below the bumper.  
-
Remove the bulb holder by  
squeezing the two clips (at top and  
bottom) using a finger and thumb.  
Replace the module (bulb holder  
and bulb).  
Carry out the operations in reverse  
order to fit the module and refit the  
wheel arch liner.  
-
-
Move the wheel arch liner upwards.  
-
-
Disconnect the bulb holder  
connector by pressing the tab at  
the top.  
-
-
8
Changing a bulb  
Front / Rear  
Side repeater  
Courtesy lamps  
Type A, WY5W - 5W (amber)  
Type A, 12V5W - 5W  
-
-
-
Push the repeater towards the rear  
and disengage it by pulling the  
front.  
Contact a CITROËN dealer to  
obtain a new repeater which is a  
sealed component.  
To refit, engage the repeater  
towards the rear and bring it  
towards the front.  
-
Unclip the lens by sliding a  
screwdriver in the slots on each  
side of the courtesy lamp.  
Pull the bulb out and change it.  
Clip the lens in its housing and  
ensure that it is secured correctly.  
-
-
Changing a bulb  
Rear lamps  
For more information on bulbs, refer to  
the "Types of bulb".  
This procedure requires the use of  
the spanner supplied with the tools for  
changing a wheel.  
-
-
Move aside the 4 tabs then extract  
the bulb holder.  
Remove the faulty bulb by  
pressing it lightly while turning it  
anticlockwise.  
1. Brake lamps / sidelamps  
Type B, P21/5W - 21/5W  
2. Direction indicators  
Type B, PY21W - 21W (amber)  
3. Reversing lamps  
Type B, P21W - 21W  
Chapter 9, "Changing a wheel"  
section.  
-
When removing the lamp unit:  
-
Change the bulb.  
-
Identify the failed bulb, then open  
the rear doors to 180°.  
with tailgate, pull the lamp unit  
towards the centre of the vehicle,  
with hinged doors, pull the lamp  
Chapter 3, "Access" section.  
4. Foglamps  
Type B, P21W - 21W  
-
-
Remove the two fixing bolts using  
the spanner provided.  
Pull the lamp unit from the outside.  
unit towards you.  
-
When refitting, take care to  
reposition the tabs and the wiring  
correctly to avoid trapping the  
wiring.  
High pressure jet washing  
-
Holding the lamp, disconnect the  
electrical connector.  
When using this type of washing  
on stubborn dirt, do not persist on  
the headlamps, the other lamps  
and their edges to avoid damaging  
their coating and seals.  
After changing the rear direction  
indicator bulb, the reinitialisation time is  
above 2 minutes.  
8
Changing a bulb  
Number plate lamps  
Type A, W5W - 5W  
With tailgate  
Third brake lamp  
Type A, W16W - 16W  
With hinged doors  
-
-
-
-
Unscrew the two nuts.  
Push the pins.  
If necessary, disconnect the  
-
Disengage the plastic lens using a  
screwdriver.  
Unclip the interior trim.  
Disconnect the connector by  
-
connector to remove the lamp.  
-
-
Change the bulb.  
Replace the plastic lens and press  
on it.  
moving aside its tab.  
Turn the bulb holder a quarter turn  
-
Change the bulb.  
-
anticlockwise.  
Change the bulb.  
Put the bulb holder back in place  
and reconnect the connector.  
Put the trim back in place.  
-
-
-
Changing a fuse  
Motor trade technicians: for  
complete information on the fuses  
and relays, refer to the "Repair  
Manual" diagrams via the dealer  
network.  
CITROËN will not accept responsibility  
for the cost incurred in repairing  
your vehicle or for rectifying the  
malfunctions resulting from the  
installation of accessories not  
supplied and not recommended by the  
CITROËN network and not installed  
in accordance with its instructions,  
in particular when the combined  
consumption of all of the additional  
equipment connected exceeds  
10 milliamperes.  
CHANGING A FUSE  
Removing and fitting a fuse  
The fuseboxes are located:  
-
Before replacing a fuse, the cause of  
the incident must be identified and  
rectified.  
in the lower dashboard on the left-  
hand side (behind the cover),  
under the bonnet (near the battery).  
-
Use the tweezer.  
The information given concerns only  
those fuses which can be changed by  
the user using the tweezer, located  
behind the dashboard storage  
compartment on the right-hand side.  
For any other work, visit a CITROËN  
dealer or a qualified workshop.  
Always replace a failed fuse with a  
fuse of the same rating.  
8
Changing a fuse  
Dashboard fuses  
Fuses  
F
Amperes  
A
Allocation  
Tilt the cover to gain access to the  
fuses.  
1
2
3
15  
-
Rear wiper  
Not used  
Airbag  
5
Air conditioning, diagnostic socket, mirror control,  
headlamp beam  
4
10  
5
6
30  
30  
Electric windows  
Locks  
Rear courtesy lamp, front map reading lamp, roof  
console  
7
5
Audio equipment, screen, tyre under-inflation  
detection, alarm and siren  
8
20  
9
30  
15  
15  
15  
5
Front and rear 12V socket  
Central column  
10  
11  
12  
13  
Low current ignition switch  
Rain and sunshine sensor, airbag  
Instrument panel  
Parking sensors, digital air conditioning controls,  
hands-free phone kit  
14  
15  
15  
16  
17  
30  
-
Locks  
Not used  
40  
Rear screen/mirrors demist/defrost  
Changing a fuse  
Passenger compartment fuses  
Fuses  
F
Amperes  
A
Allocation  
1
2
3
4
-
Not used  
20  
-
Heated seats  
Not used  
15  
Folding mirrors relay  
5
15  
Refrigeration equipment socket relay  
8
Changing a fuse  
Fuses under the bonnet  
Fuses  
F
Amperes  
A
Allocation  
After opening the bonnet, unclip and tilt  
the corresponding box to gain access  
to the fuses.  
1
2
3
4
5
6
7
8
20  
15  
10  
-
Engine management  
Horn  
Front and rear wash-wipe pump  
Not used  
15  
10  
10  
25  
Engine components  
Steering wheel angle sensor, DSC  
Brake switch, clutch switch  
Starter motor  
9
10  
Headlamp beam motor, fleet management unit  
10  
11  
12  
13  
14  
15  
16  
17  
18  
30  
40  
30  
40  
30  
10  
10  
15  
15  
Engine components  
Not used  
Wipers  
Built-in systems interface  
Pump  
Right-hand main beam headlamp  
Left-hand main beam headlamp  
Right-hand dipped beam headlamp  
Left-hand dipped beam headlamp