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TECHNOLOGY on BOARD -> Emergency or assistance call for Your Citroen Berlingo SUV Second Generation (2008-2018)

Audio and Telematics  
Emergency or assistance call  
For Russia, Belarus and Kazakhstan.  
Localised Emergency Call  
In an emergency, press this  
button for more than 2 seconds.  
Flashing of the green LED and  
a voice message confirm that  
the call has been made to the  
"Localised Emergency Call" call  
centre*.  
If an impact is detected by the airbag  
control unit, and independently of  
the deployment of any airbags, an  
emergency call is made automatically.  
Pressing this button again immediately cancels  
the request.  
The green LED goes off.  
If you benefit from the CITROËN  
Connect Box offer with the SOS and  
assistance pack included, there are  
additional services available to you in  
your personal space, via the Internet  
website for your country.  
The green LED remains on (without flashing)  
when communication is established.  
It goes off at the end of the call.  
"Localised Emergency Call" immediately  
locates your vehicle, starts communication with  
you in your language**, and where necessary  
sends the appropriate public emergency  
services**. In countries where the service is  
not available, or when the locating service has  
been expressly declined, the call is sent directly  
to the emergency services (112) without the  
vehicle location.  
*
Subject to the general conditions for the  
service available from dealers and subject  
to technological and technical limitations.  
** Depending on the geographical cover of  
"Localised Emergency Call", "Localised  
Assistance Call" and the official national  
language selected by the owner of the  
vehicle.  
The list of countries covered and Telematic  
services is available from dealers or on the  
website for your country.  
10  
Audio and Telematics  
Localised Assistance Call  
Press this button for more than  
2 seconds to request assistance if  
the vehicle breaks down.  
Operation of the system  
If you purchased your vehicle outside  
the Brand's dealer network, we  
For Russia, Belarus and Kazakhstan.  
invite you to have a dealer check the  
configuration of these services and, if  
desired, modified to suit your wishes. In  
a multi-lingual country, configuration is  
possible in the official national language  
of your choice.  
When the ignition is switched  
on, the green LED comes on for  
3 seconds indicating that the  
system is operating correctly.  
A voice message confirms that the call has  
been made**.  
Pressing this button again immediately cancels  
the request.  
The cancellation is confirmed by a voice  
message.  
The red indicator lamp is on  
continuously: there is a system  
fault.  
For technical reasons and in particular  
to improve the quality of "Telematic  
services" services to customers, the  
manufacturer reserves the right to carry  
out updates to the vehicle's on-board  
telematic system.  
The red indicator lamp flashes: replace the  
back-up battery.  
Geo-location  
In either case, the emergency and assistance  
calls may not function.  
Contact a qualified repairer as soon as  
possible.  
You can deactivate geo-location by  
simultaneously pressing the "Localised  
Emergency Call" and "Localised Assistance  
Call" buttons, followed by a press on "Localised  
Assistance Call" to confirm.  
A fault with the system does not prevent  
the vehicle being driven.  
** Depending on the geographical cover of  
"Localised Emergency Call", "Localised  
Assistance Call" and the official national  
language selected by the owner of the  
vehicle.  
To reactivate geo-location, simultaneously  
press the "Localised Emergency Call" and  
"Localised Assistance Call" buttons again,  
followed by a press on "Localised Assistance  
CallLocalisé" to confirm.  
The list of countries covered and Telematic  
services is available from dealers or on the  
website for your country.