Get TECHNOLOGY on BOARD -> Frequently asked questions (Audio system) Guide for Citroen Berlingo SUV Second Generation (2008-2018)

Audio and Telematics

Frequently asked questions

The table below gives answers to the most frequently asked questions on your audio system.

QUESTION

ANSWER

SOLUTION

With the engine off, the

When the engine is switched off, the audio system operating time

Start the vehicle's engine to increase the battery

audio system switches off

depends on the state of charge of the battery.

charge.

after a few minutes of use. The switch-off is normal: the audio equipment switches to economy

mode and switches off to prevent discharging of the vehicle's

battery.

The message "the audio

system is overheated"

appears on the display.

In order to protect the installation if the surrounding temperature

is too high, the audio system switches to an automatic thermal

protection mode leading to a reduction in volume or CD play

stopping.

Switch the audio system off for a few minutes to

allow the system to cool.

Radio

QUESTION

ANSWER

SOLUTION

There is a difference in

For optimum sound quality, the audio settings (Volume, Bass,

Check that the audio settings (Volume, Bass,

sound quality between the Treble, Ambience, Loudness) can be adapted to the different sound Treble, Ambience, Loudness) are adapted to

different audio sources

(radio, CD...).

sources, which may result in audible differences when changing

source (radio, CD...).

the sources listened to. It is advisable to set

the audio functions (Bass, Treble, Front-Rear

Balance, Left-Right Balance) to the middle

position, select the musical ambience "None"

and set the loudness correction to the "Active"

position in CD mode or to the "Inactive" position

in radio mode.

Audio and Telematics

QUESTION

ANSWER

SOLUTION

The stored stations do not An incorrect waveband is selected.

function (no sound,

87.5 Mhz is displayed...).

Press the BAND AST button to return to the

waveband (AM, FM1, FM2, FMAST) on which the

stations are stored.

The traffic announcement

(TA) is displayed. I do

not receive any traffic

information.

The radio station is not part of the regional traffic information

network.

Tune to a radio station which broadcasts traffic

information.

The quality of reception of The vehicle is too far from the transmitter used by the station

Activate the RDS function to enable the system

to check whether there is a more powerful

transmitter in the geographical area.

the radio station listened

to gradually deteriorates

or the stored stations do

not function (no sound,

87.5 Mhz is displayed...).

listened to or there is no transmitter in the geographical area

through which the vehicle is travelling.

The environment (hills, buildings, tunnels, underground car parks...) This phenomenon is normal and does not

block reception, including in RDS mode. indicate a failure of the audio equipment.

The aerial is absent or has been damaged (for example when going Have the aerial checked by a CITROËN dealer.

through an automatic car wash or into an underground car park).

Sound cut-outs of 1 to

During this brief sound cut-out, the RDS searches for another

Deactivate the RDS function if the phenomenon

2 seconds in radio mode.

frequency giving better reception of the station.

is too frequent and always on the same route.

10

Audio and Telematics

Media

QUESTION

ANSWER

SOLUTION

The message "USB

peripheral error" is

displayed on the screen.

The Bluetooth^®connection

is cut.

The battery of the peripheral may not be sufficiently charged.

Recharge the battery of the peripheral device.

The USB memory stick is not recognised.

The USB memory stick may be corrupt.

Reformat the USB memory stick.

The CD is ejected

automatically or is not

played by the player.

The CD is inserted upside down, is unplayable, does not contain

any audio data or contains an audio format which the player cannot

play.

The CD is protected by an anti-pirating protection system which is

not recognised by the audio equipment.

-

Check that the CD is inserted in the player

the right way up.

Check the condition of the CD: the CD

cannot be played if it is too damaged.

Check the content in the case of a recorded

CD: consult the advice in the "Audio" section.

The audio equipment's CD player does not

play DVDs.

Due to their quality level, certain writeable

CDs will not be played by the audio system.

The CD player sound is

The CD used is scratched or of poor quality.

Insert good quality CDs and store them in

poor.

suitable conditions.

The audio equipment settings (bass, treble, ambiences) are

Set the treble or bass level to 0, without selecting

unsuitable.

an ambience.

Telephone

QUESTION

ANSWER

SOLUTION

I am unable to access my

Few telephones or service providers allow the use of this function.

voicemail.

TECHNOLOGY on BOARD -> Frequently asked questions (Audio system) for Your Citroen Berlingo SUV Second Generation (2008-2018)

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