Get Safety Guide for Citroen Berlingo SUV Third Generation (2018-2025)

Safety

– As a safety measure, access to the

diagnostic socket, used for the vehicle's

electronic systems, is reserved strictly for

CITROËN dealers or qualiﬁed workshops,

equipped with the special tools required (risk

of malfunctions of the vehicle's electronic

systems that could cause breakdowns or

serious accidents). The Manufacturer cannot

be held responsible if this advice is not

followed.

– Any modiﬁcation or adaptation not intended

or authorised by CITROËN or carried out

without meeting the technical requirements

deﬁned by the Manufacturer will result in the

suspension of the commercial warranty.

Declarations of conformity for radio

equipment

The relevant certiﬁcates are available on the

http://service.citroen.com/ACddb/ website.

General safety

recommendations

Do not remove the labels attached in

diﬀerent places on your vehicle. They

include safety warnings as well as

Emergency or assistance

call

identiﬁcation information for the vehicle.

For all work on your vehicle, use a

qualiﬁed workshop that has the technical

information, skills and equipment required, all

of which a CITROËN dealer is able to

provide.

Depending on country regulations,

certain safety equipment may be

mandatory: high visibility safety vests,

warning triangles, breathalysers, spare bulbs,

spare fuses, ﬁre extinguisher, ﬁrst aid kit, mud

ﬂaps at the rear of the vehicle, etc.

Installation of accessory radio

communication transmitters

1. eCall (SOS)

2. ASSISTANCE

Before installing a radio communication

transmitter with an external aerial, you must

without fail contact a CITROËN dealer for

the speciﬁcation of transmitters which can

be ﬁtted (frequency, maximum power, aerial

position, speciﬁc installation requirements),

in line with the Vehicle Electromagnetic

Compatibility Directive (2004/104/EC).

eCall (SOS)

Installing electrical accessories:

– The ﬁtting of electrical equipment or

accessories not approved by CITROËN may

cause excessive current consumption and

faults and failures with the electrical system

of your vehicle. Contact a CITROËN dealer

for information on the range of approved

accessories.

Your vehicle may be ﬁtted with the eCall (SOS)

system either as standard or as an option.

The eCall (SOS) system provides direct access

to the emergency services and is built directly

into the vehicle.

According to the country of sale, the eCall (SOS)

system corresponds to the systems PE112,

ERAGLONASS, 999, etc.

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Safety

The eCall (SOS) system is activated by default.

► In an emergency, press button 1 for more

than 2 seconds.

The lit indicator lamp and a voice message

conﬁrm that the call has been made to the

emergency services*.

The eCall (SOS) system immediately locates

your vehicle and puts you in contact with the

appropriate emergency services**.

► Pressing again immediately cancels the

request.

The indicator lamp ﬂashes while the vehicle

data is being sent, and then remains lit when

communication is established.

– The indicator lamp ﬂashes red: replace the

back-up battery.

– The indicator lamp is ﬁxed red: system

malfunction. The emergency and assistance call

services may not work.

– If the indicator lamp does not come on when

the ignition is switched on, this also means that

there is a system malfunction.

If the problem persists, contact a qualiﬁed

workshop as soon as possible.

The eCall (SOS) function is only able to

collect and process the following data

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relating to the vehicle: vehicle identiﬁcation

number, vehicle type (passenger vehicle or

light commercial vehicle), fuel type or power

source, three most recent locations and

direction of travel, number of passengers

and a timestamped log ﬁle of the automatic

activation of the system and its timestamp.

The recipients of the processed data are the

emergency call handling centres designated

by the relevant national authorities in the

territory in which they are located, enabling

priority routing and handling of calls to the

“112” emergency number.

A system fault does not prevent the

vehicle from being driven.

Data processing

All processing of personal data by

If an impact is detected by the airbag

control unit, an emergency call is made

automatically, irrespective of the deployment

of any airbags.

the eCall (SOS) function complies with

the framework for protection of personal

information established by Regulation

2016/679 (General Data Protection

Regulation - GDPR) and Directive 2002/58/

EC of the European Parliament and the

Council, and in particular, seeks to protect

the vital interests of the data subject, in

accordance with Article 6 (1) d) GDPR.

The processing of personal data is strictly

limited to the purpose of handling the eCall

(SOS) function used with the “112” single

European emergency call number.

Data storage

Data contained in the system’s memory

is not accessible from outside the system until

a call is made. The system is not traceable

and is not continuously monitored in its

normal operating mode.

The data in the system's internal memory is

automatically and continuously erased. Only

the vehicle’s three most recent locations,

necessary for the normal functioning of the

system, are stored.

This system is a public service and is

free of charge.

Operation of the system

– Upon switching on the ignition, the indicator

lamp lights up red, then green, and then goes

out: the system is operating correctly.

When an emergency call is triggered, the data

log is stored for no more than 13 hours.

* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.

** Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

93

Safety

Access to data

You have the right of access to data and

Privacy mode allows you to manage the

level of sharing (data and/or location)

between your vehicle and CITROËN.

It can be conﬁgured in the Settings touch

screen menu.

By default, depending on equipment,

deactivate/reactivate geolocation by

simultaneously pressing the 2 buttons, then

press the "ASSISTANCE" button to conﬁrm.

available to you in your personal space, via

the website for your country.

For information about the SOS and

Assistance Pack, please refer to the general

conditions for these services.

as appropriate to request the rectiﬁcation,

erasure or restriction of processing of any

personal data not processed in accordance

with the provisions of GDPR. Third parties

to which data has been disclosed shall

be notiﬁed of any rectiﬁcation, erasure or

restriction carried out in compliance with

GDPR, unless it proves impossible or

involves a disproportionate eﬀort.

You also have the right to lodge a complaint

with the respective data protection

supervisory authority.

If you want to claim your above-mentioned

rights please contact us per email at:

privacyrights@stellantis.com.

Hazard warning lamps

If you purchased your vehicle outside the

CITROËN dealer network, we invite you

to have a dealer check the conﬁguration of

these services and, if desired, modify them to

suit your wishes. In a multilingual country,

conﬁguration is possible in the oﬃcial national

language of your choice.

For more information regarding our contact

details please take a look at our Privacy &

Cookies Policy on the brand's website.

► Pressing this red button causes all the

direction indicators to ﬂash.

They can work with the ignition switched oﬀ.

For technical reasons, in particular to

improve the quality of telematic services

for customers, the Manufacturer reserves the

right to carry out updates to the vehicle's

on-board telematic system at any time.

Automatic operation of

hazard warning lamps

When braking in an emergency, depending on

the rate of deceleration, the hazard warning

lamps come on automatically. They switch oﬀ

automatically when you next accelerate.

ASSISTANCE

► If the vehicle breaks down, press button 2

for more than 2 seconds to request assistance

(conﬁrmed by a voice message*).

► Pressing again immediately cancels the

request.

If you beneﬁt from the Citroën Connect

Box oﬀer with the SOS and Assistance

Pack included, there are additional services

They can be switched oﬀ by pressing the button.

* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the oﬃcial national language chosen by the owner of the

vehicle.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

94

Safety

The ﬁxed illumination of this warning lamp

signals that there is a fault with the ABS.

The vehicle retains conventional braking. Drive

carefully at a moderate speed.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

This warning lamp, when lit together with

the STOP and ABS warning lamps,

accompanied by a message and an audible

signal, indicates an EBFD malfunction.

You must stop the vehicle.

Horn

Electronic stability control

(ESC)

5

The electronic stability control programme

includes the following systems:

– Anti-lock braking system (ABS) and Electronic

brake force distribution (EBFD).

– Emergency braking assistance (EBA).

– Anti-slip regulation (ASR).

– Dynamic stability control (DSC).

– Trailer stability assist (TSA).

Stop as soon as it is safe to do so and switch oﬀ

the ignition.

Contact a CITROËN dealer or a qualiﬁed

workshop.

Anti-lock braking system

(ABS)/Electronic brake force

distribution (EBFD)

These systems enhance the vehicle’s stability

and handling during braking, and enable greater

control while cornering, particularly on poor or

slippery road surfaces.

ABS prevents wheel locking in the event of

emergency braking.

Electronic brake force distribution (EBFD)

manages overall braking pressure on each

individual wheel.

► Press the central part of the steering wheel.

Pedestrian horn (Electric)

This system alerts pedestrians that the vehicle is

approaching.

The pedestrian horn operates once the vehicle

is moving and at speeds of up to 19 mph

(30 km/h), in forward or reverse gear.

This function cannot be deactivated.

When changing wheels (tyres and rims),

ensure that these are approved for your

vehicle.

After an impact

Have it checked by a CITROËN dealer or

a qualiﬁed workshop.

Malfunction

Emergency braking

assistance (EBA)

This system reduces the emergency stopping

distance, by optimising the braking pressure.

It is triggered in relation to the speed at which

the brake pedal is depressed. The eﬀect of this

is a reduction in the resistance of the pedal and

an increase in braking eﬃciency.

In the event of a malfunction, this warning

lamp lights up on the instrument panel.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

► When braking in an emergency, depress

the pedal very ﬁrmly and maintain this

pressure.

Normal operation of the ABS may make

itself felt by slight vibrations of the brake

pedal.

95

Safety

DSC/ASR systems, so that the wheels can move

freely and regain grip.

ASR/DSC

Anti-slip regulation (ASR)

/ Dynamic stability control

(DSC)

Anti-slip regulation (or traction control) optimises

traction by using engine braking and by applying

the brakes on the driving wheels to avoid one

or more wheels spinning. It also enhances the

vehicle's directional stability.

If there is a diﬀerence between the vehicle’s

trajectory and the path desired by the driver, the

dynamic stability control system automatically

uses engine braking and the brakes on one or

more wheels to return the vehicle to the desired

path, within the limits of the laws of physics.

These systems are activated automatically every

time the vehicle is started.

These systems enhance safety during

normal driving, but should not encourage

the driver to take extra risks or drive at high

speed.

It is in conditions of reduced grip (rain, snow,

ice) that the risk of loss of grip increases. It

is therefore important for your safety to keep

these systems activated in all conditions, and

particularly in diﬃcult conditions.

Correct operation of these systems depends

on compliance with the manufacturer's

recommendations relating to the wheels

(tyres and rims), braking and electronic

components, as well as the assembly and

repair procedures provided by CITROËN

dealers.

However, it is recommended that the system be

reactivated as soon as possible.

These systems are reactivated automatically

every time the ignition is switched oﬀ, or from 31

mph (50 km/h).

At speeds below 31 mph (50 km/h), the systems

can be reactivated manually.

Press this button or turn the thumbwheel

to this position.

The indicator lamp in the button or thumbwheel

comes on: the DSC/ASR systems no longer

have an eﬀect on engine operation.

To reactivate the system:

Press this button.

Or

In order to ensure that these systems remain

eﬀective in wintry conditions, the use of snow

or all-season tyres is recommended. All four

wheels must be ﬁtted with tyres approved for

your vehicle.

These systems are activated in the event

of a problem with grip or trajectory

(conﬁrmed by this warning lamp ﬂashing on the

instrument panel).

Turn the thumbwheel to this position.

The indicator lamp in the button or thumbwheel

goes oﬀ.

Deactivation / Reactivation

All tyre speciﬁcations are listed on the

tyre/paint label. For more information

on Identiﬁcation markings, refer to the

corresponding section.

Malfunction

In the event of a malfunction, this warning

lamp lights up on the instrument panel,

accompanied by the display of a message and

an audible signal.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Trailer stability assist (TSA)

When towing, this system reduces the risk of the

vehicle or trailer snaking.

In exceptional conditions (moving a vehicle that

is bogged down in mud, stuck in snow, on loose

soil, etc.), it may prove useful to deactivate the

96

Safety

power of the engine. Operation at high engine

Operation

The system is activated automatically when the

ignition is switched on.

The electronic stability control system (ESC)

must not have any faults.

The vehicle speed must be between 37 and 99

mph (60 and 160 km/h).

If the system detects that the trailer is

snaking, it applies the brakes to stabilise

the trailer and reduces engine power, if

necessary, to slow the vehicle (indicated by the

ﬂashing of this warning lamp on the instrument

panel and the brake lamps coming on).

For information on weights and towed loads,

refer to the Engine technical data and towed

loads section or your vehicle’s registration

certiﬁcate.

current legislation in force in your country. It

must not encourage the driver to take extra

risks, such as using a trailer in unsuitable

conditions of operation (e.g. excessive load,

exceeded nose weight, worn or under-inﬂated

tyres, faulty braking system) or driving at

excessive speed.

In certain cases, the system may not detect

trailer snaking, particularly with a light trailer.

When driving on slippery or poor surfaces, the

system may not be able to prevent sudden

trailer snaking.

5

speeds is completely normal.

A ﬁve-position selector knob allows you to

choose the setting best suited to the driving

conditions encountered.

An indicator lamp associated with each mode

comes on, accompanied by the display of a

message to conﬁrm your choice.

Operating modes

Advanced Grip Control

(Depending on version)

A special, patented traction control system,

which improves driveability on snow, mud and

sand.

To ensure safe driving with a Towing device,

refer to the corresponding section.

This system, optimised for operation in a range

of conditions, enables you to manoeuvre in most

slippery conditions (encountered during normal

passenger car use).

When combined with all-season Peak Mountain

Snow Flake tyres, this system oﬀers a

compromise between safety, grip and driveability.

When combined with suitable tyres, this system

oﬀers a compromise between safety, grip and

driveability.

Malfunction

If a fault occurs, this warning lamp lights

up on the instrument panel, accompanied

by a message and an audible signal.

To continue towing a trailer, reduce speed and

drive carefully!

Standard (ESC)

This mode is calibrated for a low level of

wheel spin, based on the diﬀerent levels

of grip normally encountered on the road.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Whenever the ignition is switched oﬀ, the

system automatically resets to this mode.

The trailer stability control system

provides an extra safety feature under

normal driving conditions, when following the

recommendations for use of trailers and

The accelerator pedal should be pressed

suﬃciently to allow the system to harness the

97

Safety

Snow

The ASR and DSC systems will no

longer act on the operation of the engine

or of the brakes in the event of a change of

trajectory.

During a descent, the system assists the driver

in maintaining a constant speed, depending on

the gear engaged, while progressively releasing

the brakes.

This mode adapts its strategy to the

conditions of grip encountered for each of

the two front wheels on moving oﬀ.

These systems are reactivated automatically

from 31 mph (50 km/h) and whenever the

ignition is switched on.

(mode active up to 50 mph (80 km/h))

For the system to activate, the gradient

must be greater than 5%.

The system can be used with the gearbox in

neutral.

Otherwise, engage a gear corresponding to

the speed to prevent the engine stalling.

With an automatic gearbox, the system can

be used with the selector at N, D or R.

All terrain (mud, damp grass, etc.)

This mode, when moving oﬀ, allows

considerable spin on the wheel with the

least grip to optimise clearing of the mud and to

regain grip. At the same time, the wheel with the

most grip is controlled in such a way as to

transmit as much torque as possible.

When moving, the system optimises wheel spin

to respond to the driver's requirements as fully

as possible.

Recommendations

Your vehicle is designed principally to

drive on tarmac roads but it allows you to

occasionally drive on other less passable

terrain.

However, it does not permit oﬀ-road driving

such as:

– crossing and driving on terrain which

could damage the underbody or strip away

components (fuel pipe, fuel cooler, etc.) due

to obstacles or stones in particular,

– driving on terrain with steep gradients and

poor grip,

When the system is regulating, the Active

Safety Brake system is automatically

deactivated.

(mode active up to 31 mph (50 km/h))

The system is no longer available if the

speed of the vehicle is:

– above 43 mph (70 km/h).

– managed by the Adaptive cruise control,

depending on the type of gearbox.

Sand

This mode allows little spin on the two

driving wheels at the same time to allow

the vehicle to move forward and limit the risks of

getting stuck in the sand.

– crossing a stream.

(mode active up to 75 mph (120 km/h))

Hill Assist Descent

Control

Switching on

By default, the system is not selected.

The state of the function is not saved when the

ignition is switched oﬀ.

Do not use the other modes on sand as

the vehicle may become stuck.

Hill Assist Descent Control system for medium to

steep slopes, on tarmac or other road surfaces

(e.g. gravel, mud).

Deactivation

You can deactivate the ASR and DSC

systems by turning the knob to the "OFF"

position.

This system reduces the risk of slip or loss of

control of the vehicle when descending, whether

going forward or in reverse.

98

Safety

The front seat belts are ﬁtted with a pyrotechnic

indicator lamp goes back to grey in the

instrument panel, but the green indicator lamp in

the button remains on.

Regulation resumes automatically when the

speed falls below 19 mph (30 km/h) again, if the

slope and pedal release conditions are met.

You can depress the accelerator or brake pedal

again at any time.

5

pretensioning system and force limiter.

This system improves safety in the front seats

in the event of a front or side impact. Depending

on the severity of the impact, the pyrotechnic

pretensioning system instantly tightens the seat

belts against the body of the occupants.

The pyrotechnic pretensioning seat belts are

enabled when the ignition is on.

Switching oﬀ

► Press the button until its indicator lamp goes

oﬀ; the indicator lamp on the instrument panel

goes oﬀ.

The force limiter reduces the pressure of the

seat belt on the chest of the occupant, thus

improving their protection.

► To select the system, at speeds below

31 mph (50 km/h), press this button until

its lamp lights up; this indicator lamp appears in

green on the instrument panel.

At speeds above 43 mph (70 km/h), the system

is automatically deactivated; the indicator lamp in

the button goes oﬀ.

The system becomes active at speeds below 19

mph (30 km/h).

The front seat belts are ﬁtted with a single

pyrotechnic pretensioning system (or double on

the driver’s side, depending on equipment) and a

force limiter (or progressive force limiter on the

driver’s side, depending on equipment options).

This system improves safety in the front seats in

the event of a front or side impact.

Depending on the severity of the impact, the

single pyrotechnic pretensioning system

instantly tightens the seat belts against the body

of the occupants.

The double pyrotechnic pretensionsining system

operates the same way, except that it uses two

anchor points rather than one, for enhanced

eﬀectiveness.

The pyrotechnic pretensioning seat belts are

enabled when the ignition is on.

► When the vehicle begins its descent, the

driver can release the accelerator and brake

pedals; the system regulates the speed:

– If the gearbox is in ﬁrst or second gear,

the speed decreases and the

Malfunction

In the event of a malfunction, this warning

lamp comes on in green on the

instrument panel, accompanied by the display of

a message.

indicator lamp ﬂashes rapidly.

– If the gearbox is in neutral or if the clutch

pedal is depressed, the speed decreases and

the indicator lamp ﬂashes slowly; in this case,

the maintained descent speed is lower.

On a downward slope, with the vehicle

stationary, if the driver releases the accelerator

and brake pedals, the system will release the

brakes to set the vehicle gradually in motion.

The brake lamps light up automatically when the

system is regulating.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Seat belts

Front seat belts

If the speed exceeds 19 mph (30 km/h),

regulation is paused automatically, the

99

Safety

The force limiter reduces the pressure of the

seat belt on the chest of the occupant, thus

improving their protection.

Two-seat front bench seat

The progressive force limiter operates in

the same way, except that it takes the driver’s

stature into consideration, thus optimising the

reduction in the pressure exerted by the seat

belt on the occupant’s chest in the event of an

impact.

Each rear seat is equipped with a seat belt but

no pyrotechnic pretensioning system or force

limiter.

Fastening

Take care to insert each seatbelt into its

matching buckle.

Do not interchange the belts or buckles for the

outer seats with the belt or buckle for the centre

seat.

If the vehicle is ﬁtted with a front bench seat,

ensure that each seat belt is used with its correct

buckle.

Do not interchange the driver's seat belt or

buckle with the centre seat belt or buckle.

Rear seat belts (row 2)

Rear seat belts

► Pull the strap, then insert the tongue into the

buckle.

► Check that the seat belt is fastened correctly

by pulling on the strap.

Unfastening

► Press the red button on the buckle.

► Guide the seat belt as it is reeled in.

100

Safety

Outer seats

Removal and storage

5

Depending on equipment, they may be ﬁtted with

a single pretensioning system and force limiters.

Be sure to put the correct seat belt in the correct

buckle.

Do not interchange the belts or buckles for the

outer seats with the belt or buckle for the centre

seat.

► Press the red button on buckle B, then the

button on buckle A.

► Guide the strap as it reels in and take tongue

B, then A to the magnet at the anchoring point

on the roof.

Before performing any operations on the

rear seats, to avoid damage to the seat

belts check that the lateral belts are properly

tensioned. The central seat belt must be

completely reeled in.

Centre seat

The seat belt does not have a pyrotechnic

pretensioning system and force limiters.

Installation

Rear seat belts (row 3)

1. Seat belt not fastened/unfastened warning

lamp

2. Front left-hand seat belt not fastened/

unfastened warning lamp (or driver's seat

belt, depending on country of sale).

3. Front right-hand seat belt not fastened/

unfastened warning lamp (or driver's seat

belt, depending on country of sale).

4. Front centre seat belt (row 1) not fastened/

unfastened warning lamp.

► Pull the strap and insert the tongue A into the

right buckle (located on the passenger’s left side

when seated in the vehicle).

► Insert the tongue B into the left buckle

(located on the passenger’s right side when

seated in the vehicle).

These seat belts are not ﬁtted with a pyrotechnic

pretensioning system or force limiter.

► Check that each buckle is fastened correctly

by pulling the strap.

Seat belt(s) warning lamps

5. Rear left-hand seat belt (row 2) not fastened/

unfastened warning lamp.

101

Safety

Unfastened

The upper part must be positioned in the

hollow of the shoulder.

At the front, adjusting the position of the

seat belt may require the seat height to be

adjusted.

In order to be eﬀective, a seat belt must:

– be tightened as close to the body as

possible.

– be pulled in front of you with a smooth

movement, checking that it is not twisted.

– must only be used to secure one person.

– not show signs of tearing or fraying.

– not be changed or modiﬁed, in order to

avoid aﬀecting its performance.

6. Rear centre seat belt (row 2) not fastened/

unfastened warning lamp.

7. Rear right-hand seat belt (row 2) not

fastened/unfastened warning lamp.

After the ignition is switched on, warning lamp 1

(depending on version) and the corresponding

indicator lamps light up if the driver and/or one or

more passengers unfasten their seat belts.

At a speed greater than 12 mph (20 km/h), these

warning lamps ﬂash, accompanied by an audible

signal for approximately two minutes. After this

time, these warning lamps remain on as long as

the seatbelts are not refastened.

Not fastened at the front

When the ignition is switched on, warning lamp

1 lights up on the instrument panel (depending

on version) and the corresponding indicator lamp

(2, 3 or 4 (depending on version)) lights up if the

driver and/or front passenger have not fastened

their seat belts.

At a speed greater than 12 mph (20 km/h),

these warning lamps ﬂash, accompanied by an

increasing audible signal for approximately two

minutes. After two minutes, these warning lamps

remain on as long as the front seatbelts are not

fastened.

Advice

The driver must ensure that passengers

use the seat belts correctly and that they

are all fastened before setting oﬀ.

Wherever seated in the vehicle, you must

always fasten the seat belt, even for short

journeys.

Recommendations for children

Use a suitable child seat if the passenger

is less than 12 years old or shorter than 1.5

metres.

Never use the same seat belt to secure more

than one child.

Never carry a child on your lap.

For more information on Child seats, refer to

the corresponding section.

Not fastened at the rear

Do not invert the seat belt buckles, as they

will not fulﬁl their role properly.

When the ignition is switched on, with the engine

running or the vehicle moving at a speed below

12 mph (20 km/h), warning lamp 1 (depending

on version) and the corresponding indicator

lamps (5 to 7) light up for around sixty seconds,

if one or more rear seat belts (row 2) are not

fastened.

To ensure the proper functioning of the belt

buckles, make sure that there are no foreign

bodies present (e.g. a coin) before fastening.

Before and after use, ensure that the seat belt

is reeled in correctly.

After folding or moving a seat or rear bench

seat, ensure that the seat belt is positioned

and reeled in correctly.

Maintenance

In accordance with current safety

regulations, for all work on your vehicle's

seat belts, contact a qualiﬁed workshop with

the skills and equipment needed, which a

CITROËN dealer is able to provide.

There are no seat belt warning lamps for

row 3.

Installation

The lower part of the strap must be

positioned as low as possible over the pelvis.

102

Safety

Have the seat belts checked regularly by a

CITROËN dealer or a qualiﬁed workshop,

particularly if the straps show signs of

damage.

Clean the seat belt straps with soapy water or

a textile cleaning product, sold by CITROËN

dealers.

airbags supplement the action of the seat belts

equipped with a force limiting system.

Electronic detectors record and analyse the

front and side impacts sustained in the impact

detection zones:

– In the event of violent impact, the airbags

deploy instantly and help better protect the

occupants of the vehicle; immediately after the

impact, the airbags deﬂate rapidly in order not

to hinder the visibility or the possible exit of the

occupants.

– In the event of a slight impact, a rear impact

and under certain rollover conditions, the airbags

may not deploy; only the seat belt helps to

protect you in these situations.

The seriousness of the impact depends on the

nature of the obstacle and the speed of the

vehicle at the moment of collision.

Impact detection zones

5

A. Front impact zone

B. Side impact zone

In the event of an impact

Depending on the nature and

seriousness of the impacts, the pyrotechnic

device may trigger before and independently

of airbag deployment. Deployment of the

pretensioners is accompanied by a slight

discharge of harmless smoke and a noise,

due to the activation of the pyrotechnic

cartridge incorporated in the system.

In all cases, the airbag warning lamp comes

on.

Following an impact, have the seat belt

system checked, and if necessary replaced,

by a CITROËN dealer or a qualiﬁed

workshop.

When one or more airbags are deployed,

the detonation of the pyrotechnic charge

incorporated in the system makes a noise and

releases a small quantity of smoke.

This smoke is not harmful, but sensitive

individuals may experience irritation.

The detonation noise associated with the

deployment of one or more airbags may result

in a slight loss of hearing for a short time.

The airbags do not operate when the

ignition is switched oﬀ.

This equipment will only deploy once. If a

second impact occurs (during the same or a

subsequent accident), the airbag will not be

deployed again.

Airbags

General information

This system is designed to improve the safety

of the occupants of the front seats and the rear

outer seats in the event of a violent collision. The

103

Safety

the steering wheel, on the driver's side, and the

dashboard, on the passenger's side, to cushion

their forward movement.

Front airbags

Lateral airbags

This system protects the driver and front

passenger(s) in the event of a serious front

impact, limiting the risk of head and chest injury.

The driver's airbag is ﬁtted in the centre of the

steering wheel; the front passenger airbag is

ﬁtted in the roof.

This system protects the driver and front

passenger in the event of a serious side impact,

limiting the risk of injury to the chest, between

the hip and the shoulder.

Each lateral airbag is ﬁtted in the seat backrest

frame, on the door side.

Deployment

The lateral airbags are deployed on one side in

the event of a serious side impact applied to all

or part of the side impact zone B.

The lateral airbag inﬂates between the chest of

the vehicle's occupant and the corresponding

door panel.

When driving, keep the storage

compartment closed. Otherwise, there is

a risk of injury in the event of an accident or

sudden braking.

With the two-seat front bench seat, the

passenger sitting in the centre is also protected.

Deployment

They are deployed, except for the front

passenger airbag if it is deactivated*, in the

event of a violent front impact applied to all or

part of front impact zone A.

Curtain airbags

The front airbag inﬂates between the chest and

head of the front occupant of the vehicle and

* For more information on Deactivating the front passenger airbag, refer to the corresponding section.

104

Safety

discharging the hot gas via openings provided

If ﬁtted to the vehicle, this system oﬀers

enhanced protection for the driver and

passenger in the event of a serious side impact,

limiting the risk of injury to the side of the head.

Each curtain airbag is built into the pillars and

the upper passenger compartment area.

Contact a CITROËN dealer or a qualiﬁed

workshop to have the system checked.

The airbags may not be deployed in the event of

a serious impact.

5

for this purpose.

After an accident or if the vehicle has been

stolen, have the airbag systems checked.

All work must be carried out only by a

CITROËN dealer or a qualiﬁed workshop

In the event of a minor impact or bump at

the side of the vehicle or if the vehicle

rolls over, the airbags may not be deployed.

In the event of a rear or front collision, none of

the lateral airbags are deployed.

With the two-seat front bench seat, the

passenger sitting in the centre is not

protected.

Front airbags

Do not drive holding the steering wheel

by its spokes or resting your hands on the

centre part of the wheel.

Advice

Passengers must not place their feet on the

dashboard.

Do not smoke as deployment of the airbags

can cause burns or the risk of injury from a

cigarette or pipe.

If ﬁtted to the vehicle, this system oﬀers

enhanced protection for the driver and

passengers (except in the central seats) in the

event of a serious side impact, limiting the risk of

injury to the side of the head.

For the airbags to be fully eﬀective,

observe the safety recommendations

below.

Adopt a normal and upright sitting position.

Fasten your seat belt and position it correctly.

Do not place anything between the occupants

and the airbags (e.g. child, animal, object), do

not ﬁx or attach anything near or in the path of

the airbags, as this could cause injuries when

they are deployed.

Do not place objects on the dashboard.

Never modify the original deﬁnition of the

vehicle, particularly in the area directly around

the airbags.

Even if all of the precautions mentioned are

observed, a risk of injury or of minor burns to

the head, chest or arms cannot be ruled out

when an airbag is deployed. The bag inﬂates

almost instantly (within a few milliseconds)

then deﬂates within the same time,

Never remove or pierce the steering wheel or

hit it violently.

Do not ﬁx or attach anything to the steering

wheel or dashboard, as this could cause

injuries when the airbags are deployed.

Each curtain airbag is built into the pillars and

the upper passenger compartment area.

Deployment

It deploys simultaneously with the corresponding

lateral airbag in the event of a serious side

impact applied to all or part of the side impact

zone B.

The curtain airbag inﬂates between the front

and rear occupants of the vehicle and the

corresponding windows.

Lateral airbags

Use only approved seat covers

compatible with the deployment of these

airbags. For information on the range of seat

covers suitable for your vehicle, contact a

CITROËN dealer.

Do not ﬁx or attach anything to the seat

backrests (e.g. clothing) as this could cause

injuries to the chest or arm when the airbag is

deployed.

Malfunction

In the event of a malfunction, this warning

lamp lights up on the instrument panel.

105

Safety

Do not sit with the upper part of the body any

nearer to the door than necessary.

The vehicle's front door panels include side

impact sensors.

A damaged door or any unauthorised or

incorrectly executed work (modiﬁcation or

repair) on the front doors or their interior trim

could compromise the operation of these

sensors - risk of malfunction of the lateral

airbags!

seats suited to their weight, on seats ﬁtted with

a seat belt or ISOFIX mountings.

– Statistically, the safest seats in your

vehicle for carrying children are the rear

seats.

– Children weighing less than 9 kg must

travel in the "rearward facing" position,

whether in the front or rear of the vehicle.

the child seat ﬁrmly on the vehicle seat. If

the passenger seat is adjustable, move it

forwards if necessary.

Remove the head restraint before

installing a child seat with a backrest on a

passenger seat.

Ensure that the head restraint is stored or

attached securely to prevent it from being

thrown around the vehicle in the event of

sharp braking. Reﬁt the head restraint once

the child seat has been removed.

It is recommended that children travel

on the rear seats of the vehicle:

– ‘rearward facing’ up to the age of 3,

– ‘forward facing’ over the age of 3.

All work must be carried out only by a

CITROËN dealer or a qualiﬁed workshop

Installing a booster seat

Curtain airbags

The chest part of the seat belt must be

positioned on the child's shoulder without

touching the neck.

Ensure that the lap part of the seat belt

passes correctly over the child's thighs.

Use a booster seat with a backrest, equipped

with a belt guide at shoulder level.

Make sure that the seat belt is correctly

positioned and tightened.

For child seats with a support leg, ensure that

the support leg is in ﬁrm and steady contact

with the ﬂoor.

Do not ﬁx or attach anything to the roof,

as this could cause head injuries when the

curtain airbag is deployed.

Do not remove the grab handles installed on

the roof, as these help to secure the curtain

airbags.

An incorrectly installed child seat in a

vehicle compromises the child's safety in

the event of an accident.

Ensure that there is no seat belt or seat belt

buckle under the child seat, as this could

destabilise it.

Remember to fasten the seat belts or the

child seat harness keeping the slack relative

to the child's body to a minimum, even for

short journeys.

When installing a child seat using the seat

belt, ensure that the seat belt is tightened

correctly on the child seat and that it secures

Additional protections

Child seats

To prevent accidental opening of the

doors and rear windows, use the "Child lock".

Take care not to open the rear windows by

more than one third.

To protect young children from the sun's rays,

ﬁt side blinds on the rear windows.

As a safety measure, do not leave:

– A child alone and unsupervised inside a

vehicle.

The regulations on carrying children are

speciﬁc to each country. Refer to the

legislation in force in your country.

For maximum safety, please observe the

following recommendations:

– In accordance with European regulations,

all children under the age of 12 or less than

1,5 metres tall must travel in approved child

106

Safety

– A child or an animal in a vehicle which is

exposed to the sun, with the windows closed.

– The keys within reach of children inside the

vehicle.

► Adjust the rear seat (in row 2) to the fully

back longitudinal position, with the backrest

straightened.

► Adjust the front passenger seat to the

highest and fully back longitudinal position,

with the backrest straightened.

5

Ensure that the seat belt is correctly

tensioned.

"Forward facing"

For child seats with a support leg, ensure

that the support leg is in ﬁrm and steady

contact with the ﬂoor. If necessary, adjust the

vehicle's front seat.

Child seat at the rear

Row 2

Row 3

Forward-facing or rearward-facing

You must leave the front passenger

airbag active.

If a child seat is installed on a passenger

seat in the third row, move the seat to its

rearmost longitudinal position with the backrest

straightened, so that the child seat and the

child's legs do not touch the seats in the second

row.

"Rearward facing"

Never ﬁt a child seat with a support leg in

the third row.

► Move the vehicle's front seat forward and

straighten the backrest so that the legs of the

child in the forward-facing or rearward-facing

child seat itself do not touch the vehicle's front

seat.

Child seat at the front

The front passenger airbag must be

deactivated before installing a rearward

facing child seat. Otherwise, the child risks

being seriously injured or killed if the

airbag is deployed.

► Check that the backrest of the forward-facing

child seat is as close as possible to the backrest

of the vehicle's rear seat, and ideally in contact

with it.

107

Safety

injured or killed in the event of deployment of

the airbag.

Vehicles not equipped with a

deactivation/reactivation control

Installing a "rearward facing" child seat on the

front passenger seat or bench seat is strictly

prohibited - risk of death or serious injury in

the event of airbag deployment!

Warning label - Front passenger airbag

With the ignition oﬀ:

► To deactivate the airbag, turn the key in the

switch to the "OFF" position.

► To reactivate it, turn the key to the "ON"

position.

When the ignition is switched on:

This warning lamp comes on and remains

lit to signal deactivation.

You must comply with the following instruction,

as reminded by the warning label on both sides

of the passenger sun visor:

With the Extenso Cab or the Crew cab,

deactivate the front passenger airbag

when transporting long objects.

NEVER use a rearward facing child restraint

on a seat protected by an ACTIVE AIRBAG in

front of it, DEATH or SERIOUS INJURY to the

CHILD can occur.

Deactivating/Reactivating the front

passenger airbag

For vehicles on which it is ﬁtted, the switch is

located on the side of the dashboard.

Or

Deactivating the front

passenger airbag

This warning lamp comes on for about 1

minute to signal activation.

To ensure the safety of the child, the front

passenger airbag MUST be deactivated

when a "rearward facing" child seat is

installed on the front passenger seat.

Otherwise, the child risks being seriously

108

Safety

Recommended child

seats

Range of child seats secured using a three-

point seat belt.

Groups 2 and 3: from 15 to 36 kg

5

Group 0+: from birth to 13 kg

L6

"GRACO Booster"

The child is restrained by the seat belt.

Only suitable for installation on the front

passenger seat or on the rear side seats.

L1

"RÖMER Baby-Safe Plus"

Installed in the "rearward facing" position.

Groups 2 and 3: from 15 to 36 kg

L5

"RÖMER KIDFIX XP"

Can be ﬁtted to the vehicle's ISOFIX

mountings.

The child is restrained by the seat belt.

Only suitable for installation on the side rear

seats.

The head restraint on the vehicle seat must

be removed.

109

Safety

Locations for child seats secured using the seat belt

In accordance with European regulations, the table indicates the options for installing child seats secured using a seat belt and universally approved (c)

according to the weight of the child and the seating position in the vehicle.

Child weight and age guide

Seats

Under 13 kg

(groups 0 (b) and

0+)

Up to about 1 year

old

From 9 to 18 kg

(group 1)

From about 1 to 3

years old

15-25 kg

(group 2)

From about 3 to 6

years old

22-36 kg

(group 3)

From about 6 to 10

years old

Cab/Row 1 (a)

With individual seat, passenger seat

/

With bench seat,

outer or central

passenger seat

With passenger

airbag deactivated

"OFF"

U

With passenger

airbag activated

"ON"

X

UF

Key

(a) Refer to the current legislation in the country in which you are driving before placing a child in this seat position.

(b) Group 0: from birth to 10 kg. Carrycots and "car" infant carriers must not be installed on the front passenger seat(s).

110

Safety

(c) Universal child seat: child seat suitable for installation in all vehicles using the seat belt.

5

U Seat position suitable for installing a child seat secured using the seat belt and universally approved for rearward-facing and/or forward-facing use.

UF Seat position suitable for installing a child seat secured using a seat belt and universally approved for forward-facing use.

X Seat position not suitable for installing a child seat for the stated weight class.

Child weight and age guide

Seat

Under 13 kg

(groups 0 (d)

and 0+)

Up to about 1 year

old

From 9 to 18 kg

(group 1)

From about 1 to 3

years old

15-25 kg

(group 2)

From about 3 to 6

years old

22-36 kg

(group 3)

From about 6 to 10

years old

Row 1 (a)

Fixed passenger seat

X

Passenger seat

with forwards

and backwards

adjustment

With passenger

airbag deactivated

"OFF"

U (f)

With passenger

airbag activated

"ON"

X

UF (f)

Row 2 (b) (e)

Row 3 (b) (e)

U

U (g) (h)

Key

(a) Refer to the current legislation in the country in which you are driving before placing a child in this seat position.

(b) To install a rearward-facing or forward-facing child seat on a rear seat, adjust the rear seat to the fully back position with the backrest straightened.

(c) Universal child seat: child seat suitable for installation in all vehicles using the seat belt.

(d) Group 0: from birth to 10 kg. Carrycots and "car" infant carriers must not be installed on the front passenger seat(s) or the seats in row 3.

(e) To install a rearward-facing or forward-facing child seat on a rear seat, move the seats in front of it forward, then straighten their backrests to allow

suﬃcient room for the child seat and the child's legs.

111

Safety

(f) With the ﬁxed passenger seat (which cannot be placed in the folded position), adjust the backrest angle to 0°.

For more information on the Front seats and, in particular, the folded position for the backrest, refer to the corresponding section.

(g) On the M version, fold down the backrests in row 2.

(h) Installing child seats with a support leg is prohibited in the third row.

U Seat position suitable for installing a child seat secured using the seat belt and universally approved for rearward-facing and/or forward-facing use.

UF Seat position suitable for installing a child seat secured using a seat belt and universally approved for forward-facing use.

X Seat position not suitable for installing a child seat for the stated weight class.

this device limits the extent to which the child

seat can tilt forward.

"ISOFIX" mountings

This ISOFIX mounting system provides fast,

reliable and safe ﬁtting of the child seat in the

vehicle.

Row 2

The ISOFIX child seats are ﬁtted with two

latches which are secured on the two front

rings A.

Some child seats also have an upper strap which

is attached to rear ring B.

To secure the child seat to the Top Tether:

– remove and stow the head restraint before

installing a child seat on this seat (reﬁt it once

the child seat has been removed),

– pass the strap of the child seat over the top

of the seat backrest, centring it between the

openings for the head restraint rods,

– attach the hook of the upper strap to rear

ring B,

The vehicle has been approved in accordance

with the latest ISOFIX regulation.

If ﬁtted on the vehicle, the regulation ISOFIX

mountings are identiﬁed by labels.

There are three rings for each seat:

– Two front rings A, located between the vehicle

seat backrest and cushion, indicated by an

"ISOFIX" marking,

– If ﬁtted to your vehicle, a rear ring B, located

behind the vehicle's seat, called Top Tether, for

securing the upper strap, indicated by a "Top

Tether" marking.

* On some versions, the central seat is not

equipped with ISOFIX mountings.

– tighten the upper strap.

The Top Tether secures the upper strap of child

seats ﬁtted with them. In case of frontal impact,

112

Safety

Incorrect installation of a child seat in a

vehicle can compromise a child's safety

in the event of an accident.

Strictly follow the ﬁtting instructions provided

in the installation guide supplied with the child

seat.

5

"RÖMER Duo Plus ISOFIX"

(size category: B1)

Group 1: from 9 to 18 kg

Recommended ISOFIX

child seats

Suitable for forward-facing installation only.

Attached to rings A and ring B, referred to as

TOP TETHER, using an upper strap.

Three seat body angles: sitting, reclining,

lying down.

Also consult the user guide from the child

seat’s manufacturer to ﬁnd out how to

install and remove the seat.

This child seat can also be used in seat

positions not equipped with ISOFIX

mountings. In this case, it must be secured to

the vehicle's seat by the three-point seat belt.

Adjust the front seat of the vehicle so that the

child's feet do not touch the backrest.

"RÖMER Baby-Safe and its ISOFIX base"

(size category: E)

Group 0+: from birth to 13 kg

Installed "rearward facing" using an ISOFIX

base which is attached to rings A.

The base has a support leg, height-

adjustable, which rests on the vehicle's ﬂoor.

This child seat can also be secured with a

seat belt. In this case, only the shell is used

and attached to the vehicle seat using the

three-point seat belt.

113

Safety

Locations for ISOFIX child seats

In accordance with European regulations, this table indicates the options for installing ISOFIX child seats on vehicle seats ﬁtted with ISOFIX mountings.

In the case of universal and semi-universal ISOFIX child seats, the ISOFIX size category, determined by a letter from A to G, is indicated on the child seat

next to the ISOFIX logo.

Weight of the child/indicative age

Under 10 kg

(group 0)

Under 10 kg

(group 0)

From 9 - 18 kg

(group 1)

Up to about 6

months old

Under 13 kg

(group 0+)

From about 1 to 3 years old

Up to about 1 year old

Type of ISOFIX child seat

Carrycot

"rearward facing"

"rearward

facing"

"forward facing"

ISOFIX size category

F

G

C

D

E

C

D

A

B

B1

B2

B3

Row 1 (a)

Not ISOFIX

Row 2 (b)

Rear seat

IL (c)

IL

IUF/IL

behind the

driver

Centre rear

IL (d)

seat (f) and

seat behind the

front passenger

Row 3 (b) (e)

Not ISOFIX

Key

(a) Refer to the current legislation in the country in which you are driving before placing a child in this seat position.

(b) To install a rearward-facing or forward-facing child seat on a rear seat, adjust the rear seat to the fully back position with the backrest straightened.

(c) Installing a carrycot on this seat may prevent the use of one or more of the other seats in this row.

(d) Adjust the front passenger seat without height adjuster to the fully back position.

114

Safety

(e) Installing child seats with a support leg is prohibited in the third row.

(f) On some versions, the central seat is not equipped with ISOFIX mountings.

IUF Seat suitable for installing a forward-facing ISOFIX Universal seat secured using the upper strap.

IL Seat suitable for an ISOFIX Semi-Universal child seat, which may be either:

– rearward-facing, ﬁtted with an upper strap or a support leg.

5

– "forward facing" ﬁtted with a support leg.

– a carrycot ﬁtted with an upper strap or a support leg.

For more information on ISOFIX child seats and in particular on securing the upper strap, refer to the corresponding section.

i-Size child seats

i-Size child seats have two latches that are anchored to the two rings A.

These i-Size child seats also have:

– either an upper strap that is attached to ring B.

– or a support leg that rests on the vehicle ﬂoor, compatible with the approved i-Size seat position.

Their role is to prevent the child seat from tipping forward in the event of a collision.

For more information on the ISOFIX mountings, refer to the corresponding section.

Locations for i-Size child seats

In accordance with the new European regulations, this table indicates the options for installing i-Size child seats on seats in the vehicle ﬁtted with i-Size

approved ISOFIX mountings.

Seat position

i-Size child restraint system

Row 1 (a)

Passenger seat

Not i-Size

i-U

Row 2 (b) (c) (d)

Row 3 (b)

Not i-Size

Key

(a) Refer to the current legislation in the country in which you are driving before placing a child in this seat position.

(b) To install a rearward-facing or forward-facing child seat on a rear seat, adjust the rear seat to the fully back position with the backrest straightened.

115

Safety

(c) Adjust the front seat to its maximum height.

(d) On some versions, the central seat is not equipped with ISOFIX mountings.

i-U Suitable for forward-facing and rearward-facing "Universal" i-Size restraint systems.

i-UF Only suitable for forward-facing "Universal" i-Size restraint systems.

Remote control system to prevent opening of

Manual child lock

With the child lock activated, it is still

possible to open the doors from outside.

the rear doors (sliding side door(s), side-hinged

doors or tailgate) using their interior controls.

This system is independent and in no

circumstances does it take the place of

the central locking control.

Activation/Deactivation

Check the status of the child lock each time

you switch on the ignition.

Mechanical system to prevent opening of the

sliding side door using its interior lever.

Always keep the electronic key with you when

leaving the vehicle, even for a short time.

In the event of a serious impact, the electric

child lock is switched oﬀ automatically to

permit the exit of the rear passengers.

Locking/Unlocking

► With the ignition on, press this button to

activate/deactivate the child lock.

When the indicator lamp is on, the child lock is

activated.

► Rotate the control located on the edge of the

side door up to lock it, or down to unlock it.

Any other status of the indicator lamp

indicates a malfunction of the electric

child lock.

Electric child lock

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

116

Safety for Your Citroen Berlingo SUV Third Generation (2018-2025)

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