Get Access Guide for Citroen C3 SUV Third Generation (2016-2024)

Access

Integral key

The key built into the remote control can be

used for the following operations, depending on

version:

Remote control / Key

Remote control function

– Unlocking/Locking/Deadlocking the vehicle.

– Activation/Deactivation of the manual child

lock.

– Activation/Deactivation of the front passenger

airbag.

– Back-up Unlocking/Locking of the doors.

– Switching on the ignition and starting/switching

oﬀ the engine.

► To eject the key or put it back in place, pull

and hold the button.

Unlocking the vehicle

Without Keyless Entry and Starting

► Press this button to unlock the vehicle.

When the unlocking button is pressed, the

ﬂashing of the direction indicators for a few

seconds signals:

– The unlocking of the vehicle for versions

without alarm.

The remote control can be used for the following

remote functions, depending on version:

– Unlocking / Locking / Deadlocking the vehicle.

– Opening the fuel tank cap.

– Remote operation of lighting.

– Activating / Deactivating the alarm.

– Locating the vehicle.

– The deactivation of the alarm for other

versions.

– Activating the vehicle’s electronic immobiliser.

The remote control includes a conventional key

that allows the central unlocking / locking of the

vehicle using the door lock, as well as starting

and switching oﬀ the engine.

Locking the vehicle

► To unfold or fold the key, press the button.

With Keyless Entry and Starting

Normal locking

► Press this button.

Back-up procedures allow the vehicle to be

locked / unlocked in the event of a failure of the

remote control, the central locking, the battery,

etc. For more information on the Back-up

procedures, please refer to the corresponding

section.

When the locking button is pressed, the lighting

of the direction indicators for a few seconds

signals:

– The locking of the vehicle for versions without

alarm.

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Access

Purchasing a second-hand vehicle

Have the key codes memorised by a

CITROËN dealer, to ensure that the keys in

your possession are the only ones able to

start the vehicle.

– The activation of the alarm for other versions.

► Press this button.

2

If one of the doors or the boot is not fully

closed, the locking does not take place.

However, if the vehicle is equipped with the

alarm, it is fully activated after about 45

seconds.

Pressing again before the end of the timed

period switches oﬀ the lamps immediately.

Advice

If the vehicle is unlocked inadvertently and

there is then no action on the doors or boot,

the vehicle will automatically lock itself again

after about 30 seconds. If the alarm was

activated beforehand, the alarm is reactivated

automatically.

Remote control

Keyless Entry and

Starting

The remote control is a sensitive, high-

frequency device; avoid handling it in your

pocket, due to the risk of unintentionally

unlocking the vehicle.

Avoid pressing the remote control buttons

while out of range of the vehicle, due to

the risk of rendering the remote control

inoperative. It would then be necessary to

reset it.

Deadlocking

► Press the locking button again within 5

seconds to deadlock the vehicle (conﬁrmed by

the temporary lighting of the direction indicators

for versions without alarm).

The remote control does not work when the

key is in the ignition switch, even when the

ignition is switched oﬀ.

Deadlocking renders the interior door

controls inoperative. It also deactivates

the central locking button.

The horn remains operational.

Never leave anyone inside the vehicle

when it is deadlocked.

Anti-theft protection

Do not modify the electronic vehicle

immobiliser, as this might result in

malfunctions.

This system allows the unlocking, locking

and starting of the vehicle, while carrying the

electronic key on your person in the recognition

zone A.

Locking the vehicle

Driving with the doors locked could make

it more diﬃcult for the emergency services to

enter the vehicle in an emergency.

Locating the vehicle

This function helps you to spot your vehicle from

a distance, with the vehicle locked:

– The sidelamps and dipped beam headlamps

come on for 30 seconds.

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Access

detection, contact a CITROËN dealer or a

qualiﬁed workshop.

Unlocking the vehicle

Locking the vehicle

A sudden splash of water (stream of water,

high pressure jet washer, etc.) may be

identiﬁed by the system as the desire to open

the vehicle.

Normal locking

► With the electronic key in the recognition

zone, press with a ﬁnger or thumb on one of the

front door handles (at the markings) to lock the

vehicle.

It is not possible to lock the vehicle if one of the

keys is left inside the vehicle.

Deadlocking

Deadlocking renders the interior door

controls inoperative. It also deactivates

the central locking button.

The horn remains operational.

Never leave anyone inside the vehicle when it

is deadlocked.

The illumination of the direction

indicators for a few seconds signals:

– The locking of the vehicle for versions

without alarm.

► With the electronic key on your person in

recognition zone A, pass your hand behind the

door handle of one of the front doors, or press

the tailgate opening control.

– activation of the alarm for other versions.

The ﬂashing of the direction indicators for

a few seconds signals:

– the unlocking of the vehicle for versions

without alarm.

– the deactivation of the alarm for other

versions.

For safety and theft protection reasons,

never leave the electronic key in the

vehicle, even when you are close to it. It is

recommended that you keep it on your

person.

► With the electronic key in recognition zone

A, press your ﬁnger or thumb on the handle of

one of the front doors (at the markings) to lock

the vehicle.

► Within ﬁve seconds, press the front door

handle again to deadlock the vehicle.

Accumulations (water, dust, grime, salt,

etc.) on the inner surface of the door

handle may aﬀect detection.

If cleaning the inner surface of the door

handle using a cloth does not restore

If one of the doors or the boot is still open

or if the electronic key for the Keyless

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Access

Entry and Starting system has been left inside

the vehicle, central locking will be disabled.

However, if the vehicle is ﬁtted with an alarm,

it will be activated after 45 seconds.

Electrical interference

Refer to the corresponding sections.

► Insert the key in the door lock.

► Turn the key towards the front/rear to unlock/

lock the vehicle.

► Turn the key rearwards again within

5 seconds to deadlock the vehicle.

2

The electronic key may not operate if

close to certain electronic devices: telephone

(switched on or on standby), laptop computer,

strong magnetic ﬁelds, etc.

If the vehicle is unlocked but the doors or

boot are not subsequently opened, the

vehicle will automatically lock itself again after

about 30 seconds. If the vehicle is ﬁtted with

an alarm, it will also be reactivated

automatically.

If the vehicle is ﬁtted with an alarm, it will

not be activated when locking with the

key.

If the alarm is activated, the siren sounds

when the door is opened; switch on the

ignition to stop it.

Back-up procedures

Lost keys, remote control,

electronic key

Visit a CITROËN dealer with the vehicle's

registration certiﬁcate, a personal identiﬁcation

document and, if possible, the label bearing the

key code.

The CITROËN dealer will be able to retrieve the

key code and the transponder code required to

order a new key.

As a safety measure, never leave the

vehicle, even for a short time, without

taking the Keyless Entry and Starting

system’s electronic key with you.

Be aware of the risk of theft of the vehicle if

the key is present in one of the deﬁned areas

while the vehicle is unlocked.

Central locking not

functioning

Use these procedures in the following cases:

– Central locking malfunction.

– Battery disconnected or discharged.

Complete unlocking/locking

of the vehicle with the key

In the event of a malfunction of the

central locking system, the battery must

be disconnected to ensure that the vehicle is

locked fully.

To preserve the battery charge in the

electronic key and the vehicle's battery,

the "hands-free" functions are set to

hibernation mode after 21 days without use.

To restore these functions, press one of the

remote control buttons or start the engine with

the electronic key in the reader.

For more information on starting with the

Keyless Entry and Starting system, refer to

the corresponding section.

Use this procedure in the following situations:

– Remote control battery discharged.

– Remote control malfunction.

– Vehicle battery discharged.

– Vehicle in an area subject to strong

electromagnetic interference.

In the ﬁrst case, change the remote control

battery.

Driver's door

► Turn the key towards the rear of the vehicle

to lock it, or towards the front to unlock it.

Passenger doors

Unlocking

► Pull the interior door opening control.

In the second case, reinitialise the remote

control.

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Access

Locking

► Open the doors.

► For the rear doors, check that the child lock

is not on.

Refer to the corresponding section.

For more information on Reinitialising the

remote control, refer to the corresponding

section.

Do not throw remote control batteries

away, as they contain metals that are

harmful to the environment. Take them to an

approved disposal point.

Reinitialising the remote

control

Following replacement of the battery or in

the event of a fault, it may be necessary to

reinitialise the remote control.

With Keyless Entry and Starting

Battery type: CR2032 / 3 volts.

Without Keyless Entry and Starting

► Remove the black cap, located on the edge

of the door, using the key.

► Insert the key into the socket without forcing

it, then turn the latch towards the inside of the

door.

► Remove the key and reﬁt the black cap.

► Close the doors and check from the outside

that the vehicle is locked.

► Unclip the cover by inserting a small

screwdriver in the slot and raise the cover.

► Remove the discharged battery from its

housing.

► Insert the new battery, observing the polarity,

and clip the cover onto the housing.

► Reinitialise the remote control.

Changing the battery

A message is displayed on the instrument panel

when the battery needs changing.

Without Keyless Entry and Starting

Battery type: CR2032 / 3 volts.

► Switch oﬀ the ignition.

► Return the key to position 2 (Ignition on).

► Immediately press the closed padlock button

for a few seconds.

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Access

► Switch oﬀ the ignition and remove the key

from the switch.

The remote control is now fully operational

again.

Boot

2

Opening

With Keyless Entry and Starting

► Switch on the ignition by pressing the

"START/STOP" button.

► With a manual gearbox, place the gear lever

in neutral then fully depress the clutch pedal.

► With an automatic gearbox, while in mode

P, depress the brake pedal.

If the fault persists after reinitialisation, contact a

CITROËN dealer or a qualiﬁed workshop without

delay.

► With the vehicle unlocked or with the

► Insert the mechanical key (incorporated into

the remote control) into the lock to open the

vehicle.

Keyless Entry and Starting electronic key in

the recognition zone, press the central tailgate

control.

► Lift the tailgate.

Closing

► Lower the tailgate using one of the interior

grab handles.

Doors

► Place the electronic key against the back-up

reader on the steering column and hold it there

until the ignition is switched on.

In the event of a malfunction or if you

experience diﬃculty opening or closing

the tailgate, have it checked by a CITROËN

dealer or a qualiﬁed workshop without delay,

to avoid the issue deteriorating and prevent

any risk of the tailgate dropping, potentially

causing serious injury.

Opening

From outside

► After unlocking the vehicle or with the

"Keyless Entry and Starting" system electronic

key in the recognition zone, pull the door handle.

Back-up release

From inside

To manually unlock the boot in the event of a

battery or central locking failure.

► Pull the interior opening control of a door; this

unlocks the vehicle completely.

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Access

Unlocking

► Fold the rear seats to gain access to the lock

from inside the boot.

Automatic (anti-intrusion

security)

The doors and boot lock automatically while

driving (speed above 6 mph (10 km/h)).

To deactivate/reactivate this function (activated

by default):

Central locking

► Press the button until an audible warning is

triggered and a conﬁrmation message appears.

Transporting long or voluminous

objects

Press the central locking control to drive

with the boot open and the doors locked.

Otherwise, every time the speed of the

vehicle exceeds 6 mph (10 km/h), the locks

will rebound and an alert will appear.

Pressing the central locking button unlocks

the vehicle.

Manual

► Insert a small screwdriver into hole A of the

lock to unlock the boot.

► Move the latch to the left.

► Press this button to lock/unlock the vehicle

(doors and boot) from inside the vehicle.

The indicator lamp comes on to conﬁrm the

central locking of the vehicle.

Locking after closing

If the fault persists after closing again, the boot

will remain locked.

The central locking does not take place if

one of the doors is open.

Above 6 mph (10 km/h), this unlocking is

temporary.

In the event of a fault with the central

locking system, it is essential to

disconnect the battery to lock the boot and so

ensure complete locking of the vehicle.

When locking/deadlocking from the

outside

When the vehicle is locked or deadlocked

from the outside, the indicator lamp ﬂashes

and the button is inoperative.

► After normal locking, pull one of the

interior door controls to unlock the vehicle.

► After deadlocking, it is necessary to use

the remote control, Keyless Entry and Starting

or the integral key to unlock the vehicle.

Alarm

(Depending on the country of sale.)

System which protects and provides a deterrent

against theft and break-ins. It provides the

following type of monitoring:

Perimeter monitoring

The system checks the opening of the vehicle.

The alarm is triggered if anyone tries to open a

door, the boot, the bonnet, etc.

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Access

► switch on the ignition; the alarm stops; the

Deactivation

► Unlock the vehicle with the Keyless Entry and

Starting system.

The monitoring system is deactivated: the

indicator lamp in the button goes oﬀ and the

direction indicators ﬂash for about 2 seconds.

Self-protection function

2

button’s indicator lamp goes oﬀ.

The system checks for the disconnection of any

of its components.

Locking the vehicle without

activating the alarm

► Lock or deadlock the vehicle using the key

(integral to the remote control) in the driver's

door lock.

The alarm is triggered if the battery, central

control unit or the siren wiring is put out of

service or damaged.

When the vehicle automatically locks

itself again (as happens if a door or boot

is not opened within 30 seconds of

unlocking), the monitoring system is also

reactivated.

For all work on the alarm system, contact

a CITROËN dealer or a qualiﬁed

workshop.

Malfunction

When the ignition is switched on, and for 10

seconds afterwards, the ﬂashing locking button

indicates a system fault.

Have the system checked by a CITROËN dealer

or a qualiﬁed workshop.

Locking the vehicle with

alarm system

Triggering of the alarm

This is indicated by sounding of the siren

and ﬂashing of the direction indicators for 30

seconds.

The monitoring functions remain active until

the alarm has been triggered eleven times

consecutively.

When the vehicle is unlocked using the remote

control or the Keyless Entry and Starting system,

rapid ﬂashing of the locking button indicator lamp

informs you that the alarm was triggered during

your absence. When the ignition is switched on,

this ﬂashing stops immediately.

Activation

► Switch oﬀ the ignition and get out of the

vehicle.

► Lock the vehicle using the remote control or

the Keyless Entry and Starting system.

The monitoring system is active. The locking

button’s indicator lamp, located on the

dashboard, ﬂashes once per second and

the direction indicators come on for about 2

seconds.

Electric windows

1. Left-hand front

2. Right-hand front

3. Right-hand rear

4. Left-hand rear

5. Deactivation of the electric window controls

located by the rear seats

Following an instruction to lock the

vehicle, the exterior perimeter monitoring

is activated after a delay of 5 seconds.

If an opening (door, boot, etc.) is not fully

closed, the vehicle is not locked but the

exterior perimeter monitoring will be activated

after a delay of 45 seconds.

Failure of the remote control

To deactivate the monitoring functions:

► unlock the vehicle using the key (integral to

the remote control) in the driver's door lock,

► open the door; the alarm is triggered,

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Access

The safety anti-pinch function is not active during

this operation.

control is pressed. Repeat the operation until the

window is fully closed.

► Continue to pull the control upwards for at

least one second after the window reaches the

closed position.

Manual operation

To open or close the window, press or pull the

switch, without going past the point of resistance.

The window stops as soon as the switch is

released.

Deactivating the rear

controls for the rear electric

windows

If an electric window meets an obstacle

during operation, the movement of the

window must be reversed. To do this, press

the relevant switch.

When the driver operates the passengers’

electric window switches, it is important to

ensure that nothing can prevent the window

from closing properly.

It is important to ensure that passengers use

the electric windows correctly.

Pay particular attention to children when

operating windows.

Automatic operation

(depending on version)

To open or close the window, press or pull the

switch, beyond the point of resistance: the

window opens or closes completely when the

switch is released. Pressing the switch again

stops the movement of the window.

For your children's safety, press control 5 to

deactivate the controls for the rear electric

windows, irrespective of their positions.

The red indicator lamp in the button comes

on and a conﬁrmation message is displayed.

The lamp will remain lit until the controls are

reactivated.

The electric window switches remain

operational for approximately one minute

after the key has been removed.

Once this time has elapsed, the electric

windows will not operate. To reactivate them,

switch the ignition on again.

Be aware of passengers and/or other persons

present when closing windows using the key

or the "Keyless Entry and Starting" system.

The rear electric windows can still be controlled

using the driver's controls.

Reinitialising the electric

windows

After reconnecting the battery, or in the event

of abnormal window movement, the anti-pinch

function must be reinitialised.

The anti-pinch function is disabled during the

following sequence of operations.

For each window:

► Lower the window fully, then raise it; it will

rise in steps of a few centimetres each time the

Safety anti-pinch

(depending on version)

When the window rises and meets an obstacle, it

stops and immediately partially lowers again.

In the event of unwanted opening of the window

when closing automatically, press the switch

until the window opens completely, then pull

the switch immediately until the window closes.

Continue to hold the switch for approximately

one second after the window has closed.

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Access for Your Citroen C3 SUV Third Generation (2016-2024)

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