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Access -> Back-up procedures for Your Citroen C3 SUV Third Generation (2016-2024)

Access  
Entry and Starting system has been left inside  
the vehicle, central locking will be disabled.  
However, if the vehicle is fitted with an alarm,  
it will be activated after 45 seconds.  
Electrical interference  
Refer to the corresponding sections.  
► Insert the key in the door lock.  
► Turn the key towards the front/rear to unlock/  
lock the vehicle.  
► Turn the key rearwards again within  
5 seconds to deadlock the vehicle.  
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The electronic key may not operate if  
close to certain electronic devices: telephone  
(switched on or on standby), laptop computer,  
strong magnetic fields, etc.  
If the vehicle is unlocked but the doors or  
boot are not subsequently opened, the  
vehicle will automatically lock itself again after  
about 30 seconds. If the vehicle is fitted with  
an alarm, it will also be reactivated  
automatically.  
If the vehicle is fitted with an alarm, it will  
not be activated when locking with the  
key.  
If the alarm is activated, the siren sounds  
when the door is opened; switch on the  
ignition to stop it.  
Back-up procedures  
Lost keys, remote control,  
electronic key  
Visit a CITROËN dealer with the vehicle's  
registration certificate, a personal identification  
document and, if possible, the label bearing the  
key code.  
The CITROËN dealer will be able to retrieve the  
key code and the transponder code required to  
order a new key.  
As a safety measure, never leave the  
vehicle, even for a short time, without  
taking the Keyless Entry and Starting  
system’s electronic key with you.  
Be aware of the risk of theft of the vehicle if  
the key is present in one of the defined areas  
while the vehicle is unlocked.  
Central locking not  
functioning  
Use these procedures in the following cases:  
– Central locking malfunction.  
– Battery disconnected or discharged.  
Complete unlocking/locking  
of the vehicle with the key  
In the event of a malfunction of the  
central locking system, the battery must  
be disconnected to ensure that the vehicle is  
locked fully.  
To preserve the battery charge in the  
electronic key and the vehicle's battery,  
the "hands-free" functions are set to  
hibernation mode after 21 days without use.  
To restore these functions, press one of the  
remote control buttons or start the engine with  
the electronic key in the reader.  
For more information on starting with the  
Keyless Entry and Starting system, refer to  
the corresponding section.  
Use this procedure in the following situations:  
– Remote control battery discharged.  
– Remote control malfunction.  
– Vehicle battery discharged.  
– Vehicle in an area subject to strong  
electromagnetic interference.  
In the first case, change the remote control  
battery.  
Driver's door  
► Turn the key towards the rear of the vehicle  
to lock it, or towards the front to unlock it.  
Passenger doors  
Unlocking  
► Pull the interior door opening control.  
In the second case, reinitialise the remote  
control.  
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Access  
Locking  
► Open the doors.  
► For the rear doors, check that the child lock  
is not on.  
Refer to the corresponding section.  
For more information on Reinitialising the  
remote control, refer to the corresponding  
section.  
Do not throw remote control batteries  
away, as they contain metals that are  
harmful to the environment. Take them to an  
approved disposal point.  
Reinitialising the remote  
control  
Following replacement of the battery or in  
the event of a fault, it may be necessary to  
reinitialise the remote control.  
With Keyless Entry and Starting  
Battery type: CR2032 / 3 volts.  
Without Keyless Entry and Starting  
Remove the black cap, located on the edge  
of the door, using the key.  
► Insert the key into the socket without forcing  
it, then turn the latch towards the inside of the  
door.  
► Remove the key and refit the black cap.  
► Close the doors and check from the outside  
that the vehicle is locked.  
► Unclip the cover by inserting a small  
screwdriver in the slot and raise the cover.  
► Remove the discharged battery from its  
housing.  
► Insert the new battery, observing the polarity,  
and clip the cover onto the housing.  
► Reinitialise the remote control.  
Changing the battery  
A message is displayed on the instrument panel  
when the battery needs changing.  
Without Keyless Entry and Starting  
Battery type: CR2032 / 3 volts.  
► Switch off the ignition.  
► Return the key to position 2 (Ignition on).  
► Immediately press the closed padlock button  
for a few seconds.  
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Access  
► Switch off the ignition and remove the key  
from the switch.  
The remote control is now fully operational  
again.  
Boot  
2
Opening  
With Keyless Entry and Starting  
► Switch on the ignition by pressing the  
"START/STOP" button.  
With a manual gearbox, place the gear lever  
in neutral then fully depress the clutch pedal.  
With an automatic gearbox, while in mode  
P, depress the brake pedal.  
If the fault persists after reinitialisation, contact a  
CITROËN dealer or a qualified workshop without  
delay.  
► With the vehicle unlocked or with the  
► Insert the mechanical key (incorporated into  
the remote control) into the lock to open the  
vehicle.  
Keyless Entry and Starting electronic key in  
the recognition zone, press the central tailgate  
control.  
► Lift the tailgate.  
Closing  
► Lower the tailgate using one of the interior  
grab handles.  
Doors  
► Place the electronic key against the back-up  
reader on the steering column and hold it there  
until the ignition is switched on.  
In the event of a malfunction or if you  
experience difficulty opening or closing  
the tailgate, have it checked by a CITROËN  
dealer or a qualified workshop without delay,  
to avoid the issue deteriorating and prevent  
any risk of the tailgate dropping, potentially  
causing serious injury.  
Opening  
From outside  
► After unlocking the vehicle or with the  
"Keyless Entry and Starting" system electronic  
key in the recognition zone, pull the door handle.  
Back-up release  
From inside  
To manually unlock the boot in the event of a  
battery or central locking failure.  
► Pull the interior opening control of a door; this  
unlocks the vehicle completely.  
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