CITROËN Connect Nav
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.
► Check that the CD is inserted in the player
the right way up.
► Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
► Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
► The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
► Due to poor quality, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The audio settings (bass, treble, ambience) are
unsuitable.
► Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media currently being played are not
displayed correctly.
The audio system is unable to process certain
types of character.
► Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
► Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth telephone is not compatible with
the system.
► You can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
► Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the
telephone call.
► Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
► Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► Check that the telephone has Bluetooth
switched on.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
► Check in the telephone settings that it is
"visible to all".
The CD is scratched or of poor quality.
► Insert good quality CDs and store them in
suitable conditions.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.
► Deactivate then reactivate the telphone’s
Bluetooth function.
184
English 