Get In The Event of a Breakdown -> Towing the vehicle Guide for Citroen C3 SUV Fourth Generation (2022-2025)

In The Event of a Breakdown

Electric version

Make sure that the jump leads are well away

from the engine’s moving parts (fan, belt,

etc.).

Do not disconnect the (+) terminal while the

engine is running.

During jump start, extra care should be taken

to ensure right terminals are connected. If

terminal connections are reversed, it will

lead to failure of alternator & other electrical,

electronic components.

Never power electrical or electronic

components directly from battery terminals

as it will lead to poor battery charging, poor

performance of components and battery

sensor malfunction, which will impact fuel

economy.

Connect the other end of the green or black

cable to the (-) terminal of flat battery A.

► Start the engine on the assisting vehicle and

leave it running for a few minutes.

► Operate the starter on the broken down

vehicle and let the engine run.

If the engine does not start immediately, switch

off the ignition and wait a few moments before

trying again.

Wait for it to return to idle.

► Disconnect the jump leads in reverse order:

(+) Positive terminal.

A remote earth point is located near the

battery.

first remove (-) terminal then (+) terminal.

► Refit the cover to the (+) terminal, if the

vehicle has one.

► Allow the engine to run for at least 30

minutes, with the vehicle stationary, so that

the battery reaches an adequate state of

charge.

Starting using another

battery

For Naturally Aspirated engine version

If the vehicle's battery is flat/drain/discharged,

the engine can be started using a backup

battery (either external or from another vehicle)

and jump leads or using a battery booster.

For Turbo engine version

Warning

Never start the engine by connecting

a battery charger.

Never use a 24 V or higher battery booster.

Check beforehand that the backup battery

has a nominal voltage of 12 V and a capacity

at least equal to that of the discharged

battery.

Lift the cover on the (+) terminal, if the vehicle

has one.

► Connect the red cable to the (+) terminal of

flat battery A, then to the (+) terminal of the

backup battery B or of the booster.

The two vehicles must not be in contact

with each other.

Tip

The negative cable must be connected

to the car ground (not to the battery

negative terminal) so that the battery sensor

Switch off all electricity-consuming

equipment on both vehicles (audio system,

wipers, lighting, etc.).

► Connect one end of the green or black

cable to the (-) terminal of the backup

battery B or of the booster (or to an earth

point on the assisting vehicle).

143

In The Event of a Breakdown

can detect all charging and discharging

currents.

ensure READY indication appears on the

instrument panel.

If the engine does not start immediately, switch

off the ignition and wait a few moments before

trying again.

Lift the cover on the (+) terminal, if the vehicle

has one.

Wait for it to return to idle.

► Connect the red cable to the (+) terminal of

flat battery A (at the metal elbow), then to

the (+) terminal of the backup battery B or

of the booster.

► Disconnect the jump leads in reverse order:

first remove (-) terminal then (+) terminal..

► Refit the cover to the (+) terminal, if the

► Connect one end of the green or black

cable to the (-) terminal of the backup

battery B or of the booster (or to an earth

point on the assisting vehicle).

vehicle has one.

► Allow the engine to run for at least 30

minutes, with the vehicle stationary, so that

the battery reaches an adequate state of

charge.

Tip

The negative cable must be connected

to the car ground (not to the battery

negative terminal) so that the battery sensor

can detect all charging and discharging

currents.

Connect the other end of the green or black

cable to the earth point C on the broken down

vehicle.

Warning

Driving immediately without having

reached a sufficient level of charge may

affect some of the vehicle's functionalities.

► Start the engine on the assisting vehicle and

leave it running for a few minutes.

Lift the cover on the (+) terminal, if the vehicle

has one.

► Operate the starter on the broken down

vehicle and let the engine run.

► Connect the red cable to the (+) terminal of

flat battery A (at the metal elbow), then to

the (+) terminal of the backup battery B or

of the booster.

Disconnecting/removing the

battery

If the engine does not start immediately, switch

off the ignition and wait a few moments before

trying again.

Wait for it to return to idle.

In order to maintain an adequate state

of charge for starting the engine, it

is recommended that the battery be

disconnected if the vehicle is taken out of

service for a long period.

► Connect one end of the green or black

cable to the (-) terminal of the backup

battery B or of the booster (or to an earth

point on the assisting vehicle).

► Disconnect the jump leads in reverse order:

first remove (-) terminal then (+) terminal..

► Refit the cover to the (+) terminal, if the

vehicle has one.

Before disconnecting the battery:

Close all openings (doors, boot, windows).

Connect the other end of the green or black

cable to the earth point C on the broken down

vehicle.

► Allow the engine to run for at least 30

minutes, with the vehicle stationary, so that

the battery reaches an adequate state of

charge.

► Switch off all electrical consumers (audio

system, wipers, lighting, etc.).

► Start the engine on the assisting vehicle and

leave it running for a few minutes.

► Switch off the ignition and wait for 4

For electric version

minutes.

► Operate the starter on the broken

down vehicle and let the engine run;

144

In The Event of a Breakdown

– Not possible to put the gearbox into

neutral, unlock the steering, or release the

parking brake.

If minor problems nevertheless persist

following this operation, contact a CITROËN

dealer.

Referring to the relevant section, initialise or

reset certain equipment:

– Towing with only two wheels on the

ground.

– No approved towbar available.

Date and time.

Preset radio stations.

Warning

Before towing the vehicle, it is

essential to put the vehicle in free-wheeling

mode.

Towing the vehicle

Tip

Disconnect the negative cable.

Disconnect the positive cable.

General recommendations

Tip

Remove the top mounting bracket and the

bottom mounting bracket if you need to

remove the battery.

Observe the legislation in force in the

country where you are driving.

Check that the towing vehicle is heavier

than the towed vehicle.

Electric vehicle

An electric vehicle cannot under any

circumstances be used to tow another

vehicle.

Warning

The driver must remain at the wheel of the

towed vehicle and must have a valid driving

licence.

When towing a vehicle with all four wheels

on the ground, always use an approved

towbar; ropes and straps are prohibited.

The towing vehicle must move off gently.

When the vehicle is towed with its engine

off, there is no longer braking and steering

assistance.

Towing speed should never exceed 40 km/h.

Be careful not to cause accidental

short circuits between the positive and

negative battery terminals.

Do not allow smoking, sparks or flames

around fuel or the battery.

After reconnection

After reconnecting the battery, turn on the

ignition and wait 1 minute before starting the

engine, to enable the electronic systems to

initialise.

Warning

A professional towing service must

be called if:

– Broken down on a motorway or main road.

145

In The Event of a Breakdown -> Towing the vehicle for Your Citroen C3 SUV Fourth Generation (2022-2025)

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