Get Access Guide for Citroen C4 Cactus SUV First Generation (2014-2018)

Access

Emergency procedures allow the vehicle to

be locked or unlocked in the event of a failure

of the remote control, the central locking,

the battery, etc. For more information on

the Emergency procedures, refer to the

corresponding section.

Ejecting the key

Remote control and key

Remote control function

2

Integral key

Version without Keyless Entry and Starting

F To eject the key from the housing, press the

button.

F Press the button before folding the key back

to avoid damaging the mechanism.

The remote control can be used for the

following remote functions, depending on

version:

-

unlocking/locking/deadlocking the vehicle,

unlocking and partial opening of the boot,

opening the fuel tank cap (without Keyless

Entry and Starting),

The key built into the remote control can be

used for the following functions, depending on

version:

-

locking/unlocking the fuel filler flap (with

Keyless Entry and Starting),

locating the vehicle,

-

unlocking/locking/deadlocking the vehicle,

turning the manual child lock on or off,

activating/deactivating the front passenger

airbag,

vehicle immobiliser.

The remote control includes a conventional key

that allows the central locking or unlocking of

the vehicle using the door lock, and starting

and switching off the engine.

Under normal operating conditions, it is

preferable to use the remote control.

Version with Keyless Entry and Starting

F To eject the key from the housing, pull and

hold the button.

F Pull and hold the button before returning the

key.

-

emergency door locking,

switching on the ignition and starting/

switching off the engine.

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Access

If selective unlocking of the boot is

If one of the doors or the boot is still open,

the central locking does not work; the vehicle

locks, then immediately unlocks, identifiable by

the locks making a rebounding sound.

Unlocking the vehicle

deactivated, pressing this button also unlocks

the doors. Activate or deactivate selective

unlocking of the boot via the touch screen:

With the remote control

F

Press this button to unlock the

vehicle.

F

In the Driving/Vehicle menu,

select the "Vehicle settings"

tab, then "Comfort" and activate/

deactivate "Unlock boot only".

When the vehicle is locked, if it is

unlocked without opening a door or the

boot, it will automatically lock itself again

after thirty seconds.

Rapid flashing of the direction indicators for a

few seconds signals:

-

the unlocking of the vehicle for versions

without an alarm,

-

the deactivation of the alarm for other

versions.

Remember to close and lock the boot

again by pressing the closed padlock.

The folding and automatic unfolding of the

door mirrors can be deactivated by the

vehicle's configuration menu.

Depending on version, the door mirrors unfold,

and the welcome lighting comes on.

With the key

Locking the vehicle

F Turn the key in the driver's door lock

With the key

towards the front of the vehicle to unlock

it.

With the remote control

F Turn the key in the driver's door lock

towards the rear of the vehicle to lock it.

F

Press this button to lock the

vehicle.

Selective unlocking of the boot

F

Press this button to unlock and

release the boot. The doors

remain locked.

The continuous illumination of the direction

indicators for a few seconds signals:

Check that the doors and boot are fully

closed.

-

the locking of the vehicle for versions

without an alarm,

-

the activation of the alarm for other

versions.

Locating your vehicle

By default, selective unlocking of the boot is

activated.

Depending on version, the door mirrors fold.

This function allows you to identify your vehicle

from a distance, particularly in poor light. Your

vehicle must be locked.

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Access

This system allows the unlocking, locking

and starting of the vehicle, while carrying the

electronic key on your person in the recognition

zone "A" around the vehicle.

Depending on version, the door mirrors fold.

F

Press this button. The courtesy

lamps will come on and the

direction indicators will flash for a

few seconds.

If your vehicle is fitted with an alarm,

activation is confirmed by fixed

illumination of the direction indicators for a

few seconds.

The electronic key also acts as a

remote control. For more information

on the Remote control, refer to the

corresponding section.

2

Deadlocking

With the key

F Turn the key to the rear in the driver's door

lock to lock the vehicle completely.

F Turn the key to the rear again within five

seconds to deadlock the vehicle.

Deadlocking deactivates the exterior and

interior door controls as well as the central

locking button on the dashboard.

You must therefore never leave anyone

inside the vehicle when it is deadlocked.

Unlocking the vehicle

Keyless Entry and

Starting

With the remote control

F

Press this button once to lock the

vehicle completely.

Within five seconds, press the

button again to deadlock the

vehicle.

F With the electronic key on your person

in the recognition zone, pass your hand

behind the door handle of one of the front

doors or press the tailgate opening control.

F

The unlocking is confirmed by flashing of the

direction indicators for a few seconds. The door

mirrors unfold at the same time (depending on

version).

For versions without an alarm, deadlocking

is confirmed by illumination of the direction

indicators for few seconds on the second press

of the locking button.

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Access

Accumulations (water, dust, grime, salt,

If one of the doors or the boot is still open

or if the electronic key for the Keyless

Entry and Starting system has been left

inside the vehicle, the central locking does

not take place.

If the vehicle is unlocked inadvertently

and there is then no action on the doors

or boot, the vehicle will automatically lock

itself again after about thirty seconds.

The folding and automatic unfolding of the

door mirrors can be deactivated by the

vehicle's configuration menu.

In order to preserve the battery in the

electronic key and the vehicle's battery,

the "hands-free" functions are put into

long-term standby after 21 days without

use. To restore these functions, press

one of the remote control buttons or start

the engine with the electronic key in the

reader.

For more information on Starting/

Switching off the engine with Keyless

Entry and Starting, refer to the

corresponding section.

etc.) on the inner surface of the door

handle may affect detection.

If cleaning the inner surface of the door

handle using a cloth does not restore

detection, contact a CITROËN dealer or a

qualified workshop.

A sudden splash of water (stream of water,

high pressure jet washer, etc.) may be

identified by the system as the desire to

open the vehicle.

For safety and theft protection reasons,

do not leave your electronic key in the

vehicle, even when you are close to it.

It is recommended that you keep it with

you.

Locking the vehicle

As a safety measure (children on board),

never leave the vehicle without taking the

electronic key for the Keyless Entry and

Starting system with you, even for a short

period.

Normal locking

Be aware of the risk of theft when the

electronic key for the Keyless Entry and

Starting system is in one of the defined

zones with the vehicle unlocked.

F With the electronic key in the recognition

zone, press with your finger or thumb

on one of the front door handles (at the

markings) to lock the vehicle.

It is not possible to lock the vehicle if one of the

keys is left inside it.

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Access

F Press this button to operate the central

locking of the vehicle (doors and boot) from

inside the vehicle. The button indicator lamp

comes on.

F Pressing the button again unlocks the

vehicle completely. The button indicator

lamp goes off.

Deadlocking

Transporting long or voluminous

objects

Press the central locking control to

drive with the boot open and the doors

unlocked.

Deadlocking deactivates the exterior and

interior door controls as well as the central

locking button on the dashboard.

You must therefore never leave anyone

inside the vehicle when it is deadlocked.

2

The central locking does not work if one of

the doors is open.

Recommendations

When purchasing a second-hand

vehicle

Have the key codes memorised by a

CITROËN dealer, to ensure that the keys

in your possession are the only ones

which can start the vehicle.

If the vehicle is deadlocked or locked from

the outside, the button is not active. If the

vehicle is not deadlocked, use the remote

control to unlock the vehicle or pull an

interior door handle to open a door.

F With the electronic key in the recognition

zone, press one of the front door handles

once with your finger or thumb (at the

markings) to lock the vehicle.

F Within five seconds, press the door handle

again to deadlock the vehicle.

Automatic (anti-intrusion

security)

The doors and boot can lock automatically

while driving (speed above 6 mph (10 km/h)).

To activate or deactivate this function (activated

by default):

Central locking

Manual

F

Press the button until an

audible signal is heard and

a message appears in the

screen.

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Access

Emergency procedures

Lost keys, remote control,

electronic key

Visit a CITROËN dealer with the vehicle's

registration certificate, your personal

identification documents and if possible, the

label bearing the key code.

The CITROËN dealer will be able to retrieve the

key code and the transponder code required to

order a new key.

Electrical interference

Remote control

The Keyless Entry and Starting electronic

key may not operate if close to certain

electronic devices: telephone, laptop

computer, strong magnetic fields, etc.

The high frequency remote control is a

sensitive system; do not handle it in your

pocket as it may unlock the vehicle without

you being aware of it.

Do not repeatedly press the buttons of your

remote control out of range and out of sight

of your vehicle. The remote control may stop

working and need to be reinitialised.

The remote control does not operate when

the key is in the ignition, even when the

ignition is switched off.

Anti-theft protection

Do not make any modifications to the

electronic vehicle immobiliser system as this

could cause malfunctions.

For vehicles with an ignition switch, do

not forget to remove the key and turn the

steering to engage the steering lock.

Locking the vehicle

Complete unlocking/locking

of the vehicle with the key

Driving with the doors locked may make

access to the passenger compartment by

the emergency services more difficult in an

emergency.

As a safety precaution (with children on

board), remove the key from the ignition or

take the electronic key when you leave the

vehicle, even for a short time.

Use these procedures in the following cases:

-

remote control cell battery flat,

remote control fault,

vehicle in an area subject to strong

electromagnetic interference.

In the first case, you can also replace the

remote control cell battery.

In the second case, you can also reinitialise the

remote control.

Refer to the corresponding sections.

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Access

F Remove the black cap on the edge of the

In the event of a malfunction with the

central locking system, the battery must

be disconnected to lock the boot and thus

ensure that the vehicle is locked fully.

door, using the key.

F Without forcing, insert the key into the

aperture, then, without turning it, move the

latch sideways towards the inside of the

door.

2

F Remove the key and refit the black cap.

F Close the doors and check from the outside

that the vehicle is locked.

F Insert the key in the door lock.

Driver's door

F Turn the key towards the rear of the vehicle

F Turn the key towards the front of the vehicle

to unlock it, or towards the rear to lock it.

F Turn the key towards the rear again within

5 seconds to deadlock the vehicle.

For versions without an alarm, the lighting

of the direction indicators for a few seconds

confirms that the procedure has been

completed correctly.

to lock it, or towards the front to unlock it.

Changing the battery

Passenger doors

Unlocking

F Pull the interior door opening handle.

If the battery is flat, you are informed

by illumination of this warning lamp,

an audible signal and a message in

the screen.

Locking

F Open the door.

Version without Keyless Entry and Starting

Battery type: CR1620/3 volts.

If your vehicle is fitted with an alarm, this

function will not be activated when locking

with the key.

F On the rear doors, check that the child lock

is not activated. Refer to the corresponding

section.

If the alarm is activated, the siren sounds

on opening the door; switch on the ignition

to stop it.

Central locking not

functioning

Use these procedures in the following cases:

-

central locking fault,

battery disconnected or discharged.

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Access

Version with Keyless Entry and Starting

Battery type: CR2032/3 volts.

Version with Keyless Entry and

Starting

Reinitialising the remote

control

Following replacement of the battery or in

the event of a remote control fault, it may be

necessary to reinitialise the remote control.

Version without Keyless Entry

and Starting

F Place the mechanical key (integral with the

remote control) in the lock to unlock your

vehicle.

F Unclip the cover by inserting a small

screwdriver in the slot and raise the cover.

F Remove the flat battery from its housing.

F Insert the new battery with the correct

polarity and clip the cover onto the housing.

F Reinitialise the remote control.

For more information on Reinitialising the

remote control, refer to the corresponding

section.

F Place the electronic key against the back-up

reader under the parking brake lever and

hold it there until the ignition is switched on.

F With a manual gearbox, place the gear

lever in neutral then fully depress the clutch

pedal.

F Switch off the ignition.

F Turn the key to position 2 (Ignition on).

F Press the closed padlock immediately for a

few seconds.

F Switch off the ignition and remove the key

from the ignition switch.

F With an automatic gearbox, from mode P,

fully depress the brake pedal.

F With an electronic gearbox, from mode N,

fully depress the brake pedal.

Do not throw remote control batteries

away as they contain metals which are

harmful to the environment. Take them

to an approved collection point.

The remote control is fully operational again.

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Access

F Switch on the ignition by pressing the

"START/STOP" button.

From inside

Boot

The electronic key is now fully operational

again.

Opening

If the fault persists after reinitialisation, contact

a CITROËN dealer or a qualified workshop

without delay.

2

F Pull the interior opening control of a door;

this unlocks the whole vehicle.

Doors

Opening

The interior opening control on a rear door

does not work if the child lock is on.

For more information on the Child Lock,

refer to the corresponding section.

From outside

F With the vehicle unlocked or with the

electronic key of the Keyless Entry and

Starting system in the recognition zone,

press the central tailgate control.

F Raise the tailgate.

Closing

When a door is not closed correctly:

-

with the engine running or the vehicle

moving (speed below 6 mph (10 km/h)), a

message appears in the screen.

with the vehicle moving (speed above

6 mph (10 km/h)), a message appears in

the screen, accompanied by an audible

signal.

F After unlocking the vehicle using the remote

control or the key, pull the door handle.

Unlocking the boot using the remote

control opens the tailgate slightly.

-

For more information on the Remote control

or on Keyless Entry and Starting, refer to the

corresponding section.

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Access

In case of malfunction or difficulties

-

Exterior perimeter:

To unlock the boot

The system checks whether the vehicle is

opened. The alarm is triggered if anyone

tries to open a door, the boot or the bonnet.

moving the tailgate when opening or

closing it, have it checked as soon as

possible by a CITROËN dealer or a

qualified workshop to ensure that this

inconvenience does not get worse, making

the tailgate fall and causing serious

injuries.

Self-protection function: the system

checks for the putting out of service of its

own components. The alarm is triggered

if the battery, button or siren wiring is

disconnected or damaged.

Closing

F Fold the rear seats to gain access to the

lock from inside the boot.

F Insert a small screwdriver into hole A of the

lock.

F Move the latch to the left.

For all work on the alarm system,

contact a CITROËN dealer or a qualified

workshop.

To re-lock the boot

If the problem persists, the boot will remain

locked after opening and closing.

Locking the vehicle with

alarm system

F Lower the tailgate using the interior grab

handle.

If the tailgate is not fully closed:

Alarm

Activation

-

with the engine running or the vehicle

moving (speed below 6 mph (10 km/h)), a

message appears in the screen.

F

Switch off the ignition and get out

of the vehicle.

-

with the vehicle moving (speed above

6 mph (10 km/h)), a message appears in the

screen, accompanied by an audible signal.

F

Lock or deadlock the vehicle

using the remote control or

Keyless Entry and Starting

system.

Emergency control

When the monitoring system is active, the

button indicator lamp flashes once per second

and the direction indicators come on for about

two seconds.

System which protects and provides a deterrent

against theft and break-ins. It provides the

following type of monitoring:

To unlock the boot manually in the event of a

battery or central locking failure.

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Access for Your Citroen C4 Cactus SUV First Generation (2014-2018)

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