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Audio and Telematics -> Emergency or assistance call for Your Citroen C4 Picasso SUV First Generation (2006-2013)

EMERGENCY OR ASSISTANCE CALL  
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CITROËN LOCALISED EMERGENCY CALL  
CITROËN LOCALISED ASSISTANCE CALL  
Press this button for more than 2 seconds to request  
assistance if the vehicle breaks down.  
A voice message conrms that the call has been made*.  
In an emergency, press this button for more than  
2 seconds. Flashing of the green LED and a voice  
message conrm that the call has been made to the  
CITROËN Emergency team*.  
Pressing this button again immediately cancels the request.  
The cancellation is conrmed by a voice message.  
Pressing this button again immediately cancels the request. The green  
LED goes off.  
A press (at any time) of more than 8 seconds on this button, cancels the  
request.  
OPERATION OF THE SYSTEM  
When the ignition is switched on, the  
green LED comes on for 3 seconds  
indicating that the system is operating  
correctly.  
The green LED remains on (without ashing) when communication is  
established. It goes off at the end of communication.  
This call is dealt with by the CITROËN Emergency team which receives  
locating information from the vehicle and can send a detailed alert to the  
appropriate emergency services. In countries in which the team is not  
operational, or when the locating service has been expressly declined,  
the call is dealt with directly by the emergency services (112) without the  
vehicle location.  
If the orange LED ashes: there is a  
system fault.  
If the orange LED is on continuously: the  
backup battery must be replaced.  
In either case, contact a CITROËN.  
If you purchased your vehicle outside the CITROËN dealer network,  
we invite you to have a dealer check the conguration of these services  
and, if desired, modied to suit your wishes. In a multi-lingual country,  
conguration is possible in the ofcial national language of your choice.  
If an impact is detected by the airbag ECU, and independently  
of the deployment of any airbags, an emergency call is made  
automatically.  
For technical reasons, particularly to improve the quality of Telematic  
services to customers, the manufacturer reserves the right to carry out  
updates to the vehicle's on-board telematic system.  
* These services are subject to conditions and availability.  
Consult a CITROËN dealer.  
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EMERGENCY OR ASSISTANCE CALL USING NaviDrive  
CITROËN LOCALISED EMERGENCY CALL  
CITROËN LOCALISED ASSISTANCE CALL  
Warning - the emergency call and the services are only active  
if the internal telephone is used with a valid SIM card. With a  
Bluetooth telephone and without a SIM card, these services are not  
operational.  
Press this button for access to CITROËN services.  
Select "Customer call" to request  
any information about the CITROËN  
marque.  
In an emergency, press the SOS button until an audible  
signal is heard and a "Conrmation/Cancellation"  
screen is displayed (if valid SIM card inserted).  
A call is made to the CITROËN Emergency team which  
receives locating information from the vehicle and  
can send a detailed alert to the relevant emergency  
services.  
In countries in which the team is not operational, or  
when the locating service has been expressly declined,  
the call is sent to the emergency services (112).  
Customer call  
Select "CITROËN Assistance" to make  
a roadside assistance call.  
CITROËN Assistance  
If an impact is detected by the airbag control unit, and independently  
of the deployment of any airbags, an emergency call is made  
automatically.  
The message "Deteriorated emergency call" associated with ashing  
of the orange indicator lamp indicates a malfunction. Contact a  
CITROËN dealer.  
This service is subject to conditions and availability. Consult a  
CITROËN dealer. If you have purchased your vehicle outside the  
CITROËN dealer network, we invite you to have a dealer check the  
conguration of these services and, if desired, modied to suit your  
wishes.  
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