Get Access Guide for Citroen C4 SUV Second Generation (2010-2018)

Access

Remote control key

System which permits central unlocking or locking of the vehicle using the door lock or from a distance. It is also used to locate and start the vehicle, as

well as providing protection against theft.

Unlocking the vehicle

Selective unlocking using the

remote control

Opening the windows using the

remote control

F

Press the open padlock once to

unlock the driver's door only.

F

Maintain the press on the open

padlock until the desired position

is obtained. The windows stop as

soon as you release the button.

F

Press the open padlock again to unlock the

other doors and the boot.

The complete or selective door

unlocking parameter is set via the

vehicle configuration menu.

Unlocking using the key

Unfolding the key

F

Turn the key forwards in the driver's door

lock to unlock the vehicle completely.

F

Press this button to unfold the key.

Complete unlocking using the

remote control

F

Press the open padlock to unlock

the vehicle completely.

The direction indicators flash for a

few seconds.

The spotlamps in the door mirrors

come on.

Depending on version, the door mirrors

unfold, the welcome lighting comes on,

the alarm is deactivated.

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Access

2

Selective unlocking of the boot

The complete or selective boot

unlocking parameter is set via the

vehicle configuration menu.

Selective unlocking of the boot is

activated by default.

F

Press the central button on the

remote control to unlock the

boot. The doors remain locked.

If selective unlocking of the boot is deactivated,

pressing this button also unlocks the doors.

Don't forget to lock the boot again by

pressing the closed padlock button.

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Access

Locking the vehicle

Normal locking using the remote

control

Closing the windows using the

remote control

F

Press the closed padlock to lock

the vehicle.

F

Press and hold the closed

padlock button until the desired

position is obtained. The

windows stop when you release

the button.

If one of the doors or the boot is still

open, the central locking does not take

place.

However, the alarm (if present) will

be completely activated after about

45 seconds.

Normal locking using the key

F

Turn the key towards the rear in the driver's

door lock to lock the vehicle.

If the vehicle is unlocked inadvertently

and with no action on the doors or

boot, the vehicle will lock itself again

automatically after about 30 seconds.

If the alarm had previously been

activated, it will not be reactivated

automatically.

When closing the windows using the

remote control you must ensure that

nothing prevents them from closing

correctly.

If you want to leave the windows

partly open, you must deactivate the

volumetric alarm monitoring.

The direction indicators flash for a

few seconds.

Depending on version, the door mirrors fold,

the alarm is activated.

The folding and unfolding of the door

mirrors using the remote control can be

deactivated by a CITROËN dealer or a

qualified workshop.

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Access

2

Locating your vehicle

This function allows you to identify your vehicle

from a distance, particularly in poor light. Your

vehicle must be locked.

F

Press the closed padlock on the

remote control.

This will switch on the courtesy lamps and

the direction indicators will flash for around

ten seconds.

Folding the key

F

Press this button before folding the key.

If you do not press the button, there is a

risk of damaging the remote control.

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Access

Back-up control

System allowing the doors to be locked and

unlocked manually in the event of a malfunction

of the central locking system or battery failure.

Locking the driver's door

F

Insert the key in the door lock, then turn it

to the rear.

You can also apply the procedure described for

the passenger doors.

Locking the passenger doors

Unlocking the passenger doors

F

Open the doors.

On the rear doors, check that the child lock

is not on.

F

Pull the interior door opening control.

For more information on the child lock, refer to

the corresponding section.

Unlocking the driver's door

F

Remove the black cap, located on the edge

of the door, using the key.

F

Insert the key in the door lock, then turn it

to the front.

F

Insert the key in the socket without forcing

it, then without turning it, move the latch

sideways towards the inside of the door.

Remove the key and refit the cap.

Close the doors and check that the vehicle

has locked correctly from the outside.

F

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Access

2

Fault with the remote

control

In the event of a malfunction with the remote

control, you can no longer unlock, lock or

locate your vehicle.

Changing the battery

F

First of all, use the key in the lock to unlock

or lock your vehicle.

F

Then, reinitialise the remote control.

Battery ref.: CR2032 / 3 volts.

F

Remove the flat battery from its location.

Reinitialisation

Fit the new battery into its location

observing the original direction of fitment.

Clip the cover onto the casing.

F

Switch off the ignition and remove the

ignition key.

If the battery is flat, you are

informed by illumination of this

warning lamp, an audible signal and

a message in the screen.

F

Press the closed padlock immediately for a

few seconds.

F

Turn the key to position 2 (Ignition on).

Switch off the ignition and remove the key

from the ignition switch.

F

Unclip the cover using a small screwdriver

at the two cutouts.

Lift off the cover.

If the problem persists, contact a

CITROËN dealer as soon as possible.

The remote control is fully operational again.

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Access

"Keyless Entry and Starting"

Unlocking the vehicle

Selective unlocking

F

To unlock only the drivers door, with the

electronic key on your person, pass your

hand behind the driver's door handle.

To unlock the complete vehicle, pass your

hand behind one of the door handle of the

front passenger door with the electronic

key close to the passenger door, or

press the tailgate opening control with

the electronic key close to the rear of the

vehicle.

F

System which permits the unlocking, locking

and starting of the vehicle while keeping the

electronic key on your person.

The vehicle or just the driver's door is unlocked,

depending on the setting.

The electronic key can also be used as

a remote control.

For more information, refer to the "Key /

remote control" section.

Activation or deactivation of the selective

unlocking is done in the "Driving" menu, then

"Vehicle settings".

Complete unlocking

F

With the electronic key on your person and

in the recognition zone A, pass your hand

behind the door handle of one of the front

doors to unlock the vehicle or press the

tailgate opening control.

By default, complete unlocking is activated.

The direction indicators flash for a

few seconds.

Depending on version, the door mirrors

unfold, the welcome lighting comes on,

the alarm is deactivated.

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Access

Locking the vehicle

As a safety measure (children on

board), never leave the vehicle without

taking the key for the Keyless Entry and

Starting system, even for a short period.

Be aware of the risk of theft when the

key for the Keyless Entry and Starting

system is in one of the defined zones

with the vehicle unlocked.

If one of the doors or the boot is still

open or if the electronic key for the

Keyless Entry and Starting system has

been left inside the vehicle, the central

locking does not take place.

2

However, the alarm (if present) will be

fully activated after about 45 seconds.

If the vehicle is unlocked by mistake

and with no action on the doors or boot,

the vehicle will lock again automatically

after about 30 seconds.

If the alarm had been activated

previously, it will not be reactivated

automatically.

In order to preserve the battery in the

electronic key and the vehicle's battery,

the "hands-free" functions are put into

long-term standby after 21 days without

use. To restore these functions, press

one of the remote control buttons or

start the engine with the electronic key

in the reader.

Normal locking

F

With the electronic key on your person

and in the recognition zone A, press with a

finger or thumb on one of the door handles

(at the markings).

Maintaining pressure allows the windows to be

raised to the desired position.

For more information on starting with

the Keyless Entry and Starting system,

refer to the corresponding section.

The automatic folding and unfolding

of the door mirrors can be deactivated

by a CITROËN dealer or a qualified

workshop.

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Access

Locating your vehicle

This function allows you to identify your vehicle

from a distance, particularly in poor light. Your

vehicle must be locked.

F

Press the closed padlock on the

remote control.

For reasons of safety and theft

protection, do not leave your electronic

key in the vehicle, even when you are

close to it.

It is recommended that you keep it on

your person.

This will switch on the courtesy lamps and

the direction indicators will flash for around

ten seconds.

Accumulations (water, dust, grime,

salt...) on the inner surface if the door

handle may affect detection.

If cleaning the inner surface of the door

handle using a cloth does not restore

detection, contact a CITROËN dealer or

a qualified workshop.

Ensure that nothing could prevent the

correct operation of the windows.

Be particularly aware of children when

operating the windows.

A sudden splash of water (stream of

water, high pressure jet washer, …)

may be identified by the system as the

desire to open the vehicle.

The direction indicators come on for a

few seconds.

Depending on your version, the door

mirrors fold, the alarm is activated.

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Access

Back-up key

Unlocking / Locking using the integral key with Keyless

Entry and Starting

2

The integral key is used to lock and unlock the

If the alarm is activated, the audible

Locking the driver's door

vehicle when the electronic key cannot operate:

signal triggered on opening a door

F

Insert the integral key in the door lock, then

turn it to the rear.

-

cell battery flat, vehicle battery discharged

or disconnected, ...

with the key (integral with the remote

control) will stop when the ignition is

switched on.

-

vehicle located in an area with strong

electromagnetic signals.

F

Maintain a pull on button 1, to extract the

integral key 2.

Unlocking the driver's door

F

Insert the integral key in the door lock, then

turn it to the front.

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Access

Locking the passenger doors

Unlocking the passenger doors

Changing the battery

Battery ref.: CR2032 / 3 volts.

Battery replacement is signalled by the display

of a message.

F

Open the doors.

On the rear doors, check that the child lock

is not on.

F

Pull the interior door opening control.

For more information on the child lock, refer to

the corresponding section.

F

Unclip the cover using a small screwdriver

at the cutout.

F

Remove the black cap, located on the edge

of the door, using the integral key.

Insert the integral key in the socket without

forcing it, then without turning it, move the

latch sideways towards the inside of the

door.

F

Lift off the cover.

Remove the flat battery from its location.

Fit the new battery into its location

observing the original direction of fitment.

Clip the cover onto the casing.

F

Remove the integral key and refit the cap.

Close the doors and check that the vehicle

has locked correctly from the outside.

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Access

Remote control problem /

reinitialisation

Following disconnection of the vehicle battery,

replacement of the remote control battery or

in the event of a remote control malfunction,

you can no longer unlock, lock or locate your

vehicle.

2

F

Place the back-up key (integral with the

remote control) in the lock to unlock your

vehicle.

F

Open the front armrest.

● Raise the mat by its tongue and remove it.

● Place the electronic key on the back-up

reader.

Switch on the ignition by pressing the

"START/STOP" button.

The electronic key is fully operational again.

Remember to refit the mat below the armrest

after removing the reinitialised electronic key.

If the problem persists, contact a CITROËN

dealer or a qualified workshop as soon as

possible.

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Access

Lost keys, remote control, electronic key

Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible, the label bearing the

key code.

The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key

Remote control

The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the

vehicle, without you being aware of it.

Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from

working and the remote control would have to be reinitialised.

The remote control does not operate when the key is in the ignition, even when the ignition is switched off.

Locking the vehicle

Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.

As a safety precaution (with children on board), remove the key from the ignition or take the electronic key when you leave the vehicle, even for

a short time.

Electrical interference

The Keyless Entry and Starting electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong

magnetic fields, ...

Anti-theft protection

Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.

Don't forget to turn the steering to engage the steering lock.

When purchasing a second-hand vehicle

Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.

Do not throw the remote control batteries away, they contain metals which are harmful to the environment.

Take them to an approved collection point.

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Access

Central locking control

This control allows the simultaneous locking or unlocking of the doors and boot from inside the

vehicle.

2

Locking

Unlocking

F

Press this button to lock the vehicle.

F

Press the button again to unlock the

vehicle.

The red indicator lamp in the button comes on.

The red indicator lamp in the button goes off.

If the vehicle is locked from the outside,

this button is inactive.

If one of the doors is open, central

locking from the inside does not take

place.

F

In this case, use the remote control

or the key to unlock the vehicle or

pull an interior door handle to open

a door.

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Access

Anti-intrusion security

This system allows automatic simultaneous locking of the doors and boot as soon as the speed of

the vehicle exceeds 6 mph (10 km/h).

Operation

If one of the doors or the boot is open, the

automatic central locking does not take place.

This is signalled by the sound of

the locks rebounding, accompanied

by illumination of this symbol in the

instrument panel, an audible signal

and the display of an alert message.

Carrying long and voluminous

objects

Activation / Deactivation

You can activate or deactivate this function

If you want to drive with the boot open,

you should press the central locking

button to lock the the doors. Otherwise,

every time the speed of the vehicle

exceeds 6 mph (10 km/h), the locks

will rebound and the alerts mentioned

above will appear.

permanently.

F

With the ignition on, press this button

until an audible signal starts and a

corresponding message is displayed.

The state of the system stays in memory when

switching off the ignition.

Pressing the central locking button unlocks the

vehicle.

Above 6 mph (10 km/h), this unlocking is

temporary.

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Access

Alarm*

System which protects and provides a deterrent against theft and break-ins. It provides the

following types of monitoring:

2

-

exterior perimeter

Self-protection function

The system checks for the putting out of

service of its components.

The alarm is triggered if the battery, the central

control or the siren wiring are put out of service

or damaged.

For all work on the alarm system,

contact a CITROËN dealer or a

qualified workshop.

The system checks for opening of the vehicle.

The alarm is triggered if anyone tries to open a

door, the boot, the bonnet...

-

interior volumetric

The system checks for any variation in the

volume in the passenger compartment.

The alarm is triggered if anyone breaks a

window, enters the passenger compartment or

moves inside the vehicle.

-

tilt

The system checks for any change in the

attitude of the vehicle.

The alarm is triggered if the vehicle is lifted,

moved or knocked.

* Depending on the country of sale.

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Access

Locking the vehicle with full

alarm system

Following an instruction to lock the vehicle,

the exterior perimeter monitoring is activated

after a delay of 5 seconds and the interior

volumetric and anti-tilt monitoring after a delay

of 45 seconds.

Deactivation

F

Press the unlocking button on the remote

control.

or

F

Unlock the vehicle with the "Keyless Entry

and Starting" system.

The monitoring system is deactivated: the

indicator lamp in the button goes off and the

direction indicators flash for about 2 seconds.

If an opening (door, boot...) is not closed

fully, the vehicle is not locked but the

exterior perimeter monitoring will be

activated after a delay of 45 seconds at

the same time as the interior volumetric

and anti-tilt monitoring.

Activation

When the vehicle automatically locks

itself again (as happens if a door or

boot is not opened within 30 seconds of

unlocking), the monitoring system is not

reactivated automatically. To reactivate

the system, it is necessary to unlock

the vehicle and then lock it again using

the remote control or the "Keyless Entry

and Starting" system.

F

Switch off the ignition and get out of the vehicle.

Lock the vehicle with the remote control.

or

F

Lock the vehicle with the "Keyless Entry

and Starting" system.

The monitoring system is active: the indicator

lamp in the button flashes once per second

and the direction indicators come on for about

2 seconds.

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Access

2

Locking the vehicle

with exterior perimeter

monitoring only

Deactivate the interior volumetric and anti-tilt

monitoring to avoid unwanted triggering of the

alarm in certain cases such as:

To be effective, this deactivation must

be carried out each time the ignition is

switched off.

-

leaving a pet in the vehicle,

leaving a window partially open,

washing your vehicle,

changing a wheel,

having your vehicle towed,

transport by sea.

Deactivating the interior

Reactivating the interior

volumetric and anti-tilt monitoring volumetric and anti-tilt monitoring

F

Switch off the ignition and within

ten seconds, press the button until the

indicator lamp is on continuously.

Get out of the vehicle.

Immediately lock the vehicle using the

remote control or the Keyless Entry and

Starting system.

F

Deactivate the perimeter monitoring by

unlocking the vehicle with the remote

control or the Keyless Entry and Starting

system.

The indicator lamp in the button goes off.

Reactivate all monitoring by locking the

vehicle with the remote control or the

Keyless Entry and Starting system.

The indicator lamp in the button flashes

once per second again.

F

The exterior perimeter monitoring alone is

activated: the indicator lamp in the button

flashes once per second.

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Access

Triggering of the alarm

This is indicated by sounding of the siren

and flashing of the direction indicators for

thirty seconds.

The monitoring functions remain active until

the alarm has been triggered eleven times in

succession.

Failure of the remote control Operating fault

To deactivate the monitoring functions:

When the ignition is switched on, fixed

illumination of the indicator lamp in the button

indicates a fault with the system.

Have it checked by a CITROËN dealer or a

qualified workshop.

F

unlock the vehicle using the key (integral to

the remote control) in the driver's door lock,

open the door; the alarm is triggered,

switch on the ignition; the alarm stops; the

indicator lamp in the button goes off.

F

When the vehicle is unlocked using the remote

control or the Keyless Entry and Starting

system, rapid flashing of the indicator lamp

in the button informs you that the alarm was

triggered during your absence. When the

ignition is switched on, this flashing stops

immediately.

Locking the vehicle without

activating the alarm

F

Lock or deadlock the vehicle using the

key(integral to the remote control) in the

driver's door lock.

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Access

Electric windows

Fitted with a safety anti-pinch system and a deactivation system for the rear controls.

2

One-touch electric windows

There are two options:

The electric window controls remain

operational for approximately

45 seconds after the ignition is switched

off or until the vehicle is locked after a

door is opened.

If one of the passenger windows cannot

be operated from the driver's door

control panel, carry out the operation

from the control panel of the passenger

door in question.

-

manual mode

F Press or pull the control gently. The

window stops when the control is

released.

automatic mode

F Press or pull the control firmly. The

window opens or closes fully when the

control is released.

1. Driver's electric window.

2. Passenger's electric window.

3. Rear right electric window.

4. Rear left electric window.

5. Deactivation of the rear electric window

controls.

F Pressing the control again stops the

movement of the window.

After approximately ten consecutive

complete opening/closing movements

of the window, a protection function is

activated which only authorises closing

of the window to prevent damage to the

electric window motor.

Once the window is closed, the controls

will become operational again after

approximately 40 minutes.

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Access

Safety anti-pinch

Reinitialisation

When the window rises and meets an obstacle,

it stops and partially lowers again.

After reconnecting the battery or a fault, you

must be reinitialise the operation of the electric

windows. For each of the control switches on

the driver's side control panel:

F

pull the control until the window stops,

release the control and pull it again until

the window closes fully,

continue to hold the control for

approximately one second after the window

has closed,

press the control to lower the window

automatically to the low position,

when the window has reached the low

position, press the control again for

approximately one second.

If the window cannot be closed (for

example, in the presence of ice), once

the window has lowered:

F

press and hold the control until the

window opens fully,

then pull the control immediately

and hold it until the window closes,

continue to hold the control for

approximately one second after the

window has closed.

F

The safety anti-pinch function is not

operational during these operations.

The safety anti-pinch function is not

operational during these operations.

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Access

2

Deactivation of the rear

electric window controls

If an obstacle is encountered during

operation of the electric windows, you

must reverse the movement of the

window. To do this, press the control

concerned.

When the driver operates the controls

for the passengers' electric windows,

they must ensure that nothing is

preventing the windows closing

correctly.

The driver must ensure that the

passengers use the electric windows

correctly.

Be particularly aware of children when

operating the windows.

F

For the safety of your children, press

control 5 to deactivate the rear electric

window controls, regardless of their

position.

Take care of any passengers and/or

other persons present when closing the

windows using the remote control or the

"Keyless Entry and Starting" system.

Always remove the key from the ignition

when leaving the vehicle, even for a

short time.

Indicator lamp on, the rear controls are

deactivated.

Indicator lamp off, the rear controls are

activated.

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Access

Doors

Opening

Closing

When a door is not closed correctly:

-

with the engine running or the

vehicle moving (speed below

6 mph (10 km/h)), this warning

lamp comes on, accompanied

by an alert message for a

few seconds.

-

with the vehicle moving (speed above

6 mph (10 km/h)), in addition to the warning

lamp and alert message, there is an

audible signal for a few seconds.

From outside

From inside

F

After unlocking the vehicle or with the

electronic key of the Keyless Entry and

Starting system in the recognition zone,

pull the door handle.

F

Pull the interior control lever of a front door;

this unlocks the vehicle completely.

With the selective unlocking activated:

When the selective unlocking is

activated, the first press of the remote

control unlocking button permits

unlocking of the driver's door only.

-

opening the the driver's door

unlocks the driver's door only

(if the vehicle has not already been

completely unlocked).

-

opening one of the passenger

doors unlocks the rest of the

vehicle.

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Access

Boot

Opening

Closing

The vehicle or just the boot is unlocked,

depending on the setting.

F

Lower the tailgate using one of the interior

grab handles.

Selective unlocking

2

By default, complete unlocking is activated.

This setting is done in the "Driving" menu,

then "Vehicle settings" and "Vehicle

access".

If the boot is not closed correctly:

with the engine running or the

-

vehicle moving (speed below

6 mph (10 km/h)), this warning

lamp comes on, accompanied by

the display of an alert message

for a few seconds.

When unlocking of the boot only is activated:

F

With the electronic key on your person and

in the recognition zone A, press the boot

unlocking control to unlock just the boot,

then raise the tailgate.

-

with the vehicle moving (speed above

6 mph (10 km/h)), in addition to the warning

lamp and alert message, there is an an

audible signal for a few seconds.

Complete unlocking

Unlocking is signalled by rapid flashing of the

direction indicators for a few seconds.

F

After unlocking the vehicle or the boot with

the Keyless Entry and Starting system

electronic key on your person in the

recognition zone A, press the boot opening

control then raise the tailgate.

Use this button for access to

additional information.

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Access

Tailgate release

System allowing the mechanical unlocking

of the boot in the event of a battery or central

locking system malfunction.

Unlocking

Locking after closing

F

Fold back the rear seats to gain access to

the lock from inside the boot.

Insert a small screwdriver into hole A of the

lock to unlock the tailgate.

If the fault persists after closing again, the boot

will remain locked.

Move the latch to the left.

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Access for Your Citroen C4 SUV Second Generation (2010-2018)

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