Access -> "Keyless Entry and Starting" for Your Citroen C4 SUV Second Generation (2010-2018)

Access  
"Keyless Entry and Starting"  
Unlocking the vehicle  
Selective unlocking  
F
To unlock only the drivers door, with the  
electronic key on your person, pass your  
hand behind the driver's door handle.  
To unlock the complete vehicle, pass your  
hand behind one of the door handle of the  
front passenger door with the electronic  
key close to the passenger door, or  
press the tailgate opening control with  
the electronic key close to the rear of the  
vehicle.  
F
System which permits the unlocking, locking  
and starting of the vehicle while keeping the  
electronic key on your person.  
The vehicle or just the driver's door is unlocked,  
depending on the setting.  
The electronic key can also be used as  
a remote control.  
For more information, refer to the "Key /  
remote control" section.  
Activation or deactivation of the selective  
unlocking is done in the "Driving" menu, then  
"Vehicle settings".  
Complete unlocking  
F
With the electronic key on your person and  
in the recognition zone A, pass your hand  
behind the door handle of one of the front  
doors to unlock the vehicle or press the  
tailgate opening control.  
By default, complete unlocking is activated.  
The direction indicators flash for a  
few seconds.  
Depending on version, the door mirrors  
unfold, the welcome lighting comes on,  
the alarm is deactivated.  
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Access  
Locking the vehicle  
As a safety measure (children on  
board), never leave the vehicle without  
taking the key for the Keyless Entry and  
Starting system, even for a short period.  
Be aware of the risk of theft when the  
key for the Keyless Entry and Starting  
system is in one of the defined zones  
with the vehicle unlocked.  
If one of the doors or the boot is still  
open or if the electronic key for the  
Keyless Entry and Starting system has  
been left inside the vehicle, the central  
locking does not take place.  
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However, the alarm (if present) will be  
fully activated after about 45 seconds.  
If the vehicle is unlocked by mistake  
and with no action on the doors or boot,  
the vehicle will lock again automatically  
after about 30 seconds.  
If the alarm had been activated  
previously, it will not be reactivated  
automatically.  
In order to preserve the battery in the  
electronic key and the vehicle's battery,  
the "hands-free" functions are put into  
long-term standby after 21 days without  
use. To restore these functions, press  
one of the remote control buttons or  
start the engine with the electronic key  
in the reader.  
Normal locking  
F
With the electronic key on your person  
and in the recognition zone A, press with a  
finger or thumb on one of the door handles  
(at the markings).  
Maintaining pressure allows the windows to be  
raised to the desired position.  
For more information on starting with  
the Keyless Entry and Starting system,  
refer to the corresponding section.  
The automatic folding and unfolding  
of the door mirrors can be deactivated  
by a CITROËN dealer or a qualified  
workshop.  
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Access  
Locating your vehicle  
This function allows you to identify your vehicle  
from a distance, particularly in poor light. Your  
vehicle must be locked.  
F
Press the closed padlock on the  
remote control.  
For reasons of safety and theft  
protection, do not leave your electronic  
key in the vehicle, even when you are  
close to it.  
It is recommended that you keep it on  
your person.  
This will switch on the courtesy lamps and  
the direction indicators will flash for around  
ten seconds.  
Accumulations (water, dust, grime,  
salt...) on the inner surface if the door  
handle may affect detection.  
If cleaning the inner surface of the door  
handle using a cloth does not restore  
detection, contact a CITROËN dealer or  
a qualified workshop.  
Ensure that nothing could prevent the  
correct operation of the windows.  
Be particularly aware of children when  
operating the windows.  
A sudden splash of water (stream of  
water, high pressure jet washer, …)  
may be identified by the system as the  
desire to open the vehicle.  
The direction indicators come on for a  
few seconds.  
Depending on your version, the door  
mirrors fold, the alarm is activated.  
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Access  
Back-up key  
Unlocking / Locking using the integral key with Keyless  
Entry and Starting  
2
The integral key is used to lock and unlock the  
If the alarm is activated, the audible  
Locking the driver's door  
vehicle when the electronic key cannot operate:  
signal triggered on opening a door  
F
Insert the integral key in the door lock, then  
turn it to the rear.  
-
cell battery flat, vehicle battery discharged  
or disconnected, ...  
with the key (integral with the remote  
control) will stop when the ignition is  
switched on.  
-
vehicle located in an area with strong  
electromagnetic signals.  
F
Maintain a pull on button 1, to extract the  
integral key 2.  
Unlocking the driver's door  
F
Insert the integral key in the door lock, then  
turn it to the front.  
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Access  
Locking the passenger doors  
Unlocking the passenger doors  
Changing the battery  
Battery ref.: CR2032 / 3 volts.  
Battery replacement is signalled by the display  
of a message.  
F
F
Open the doors.  
On the rear doors, check that the child lock  
is not on.  
F
Pull the interior door opening control.  
For more information on the child lock, refer to  
the corresponding section.  
F
Unclip the cover using a small screwdriver  
at the cutout.  
F
Remove the black cap, located on the edge  
of the door, using the integral key.  
Insert the integral key in the socket without  
forcing it, then without turning it, move the  
latch sideways towards the inside of the  
door.  
F
F
F
Lift off the cover.  
Remove the flat battery from its location.  
Fit the new battery into its location  
observing the original direction of fitment.  
Clip the cover onto the casing.  
F
F
F
F
Remove the integral key and refit the cap.  
Close the doors and check that the vehicle  
has locked correctly from the outside.  
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Access  
Remote control problem /  
reinitialisation  
Following disconnection of the vehicle battery,  
replacement of the remote control battery or  
in the event of a remote control malfunction,  
you can no longer unlock, lock or locate your  
vehicle.  
2
F
Place the back-up key (integral with the  
remote control) in the lock to unlock your  
vehicle.  
F
F
Open the front armrest.  
● Raise the mat by its tongue and remove it.  
● Place the electronic key on the back-up  
reader.  
Switch on the ignition by pressing the  
"START/STOP" button.  
The electronic key is fully operational again.  
Remember to refit the mat below the armrest  
after removing the reinitialised electronic key.  
If the problem persists, contact a CITROËN  
dealer or a qualified workshop as soon as  
possible.  
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Access  
Lost keys, remote control, electronic key  
Visit a CITROËN dealer with the vehicle's registration certificate, your personal identification documents and if possible, the label bearing the  
key code.  
The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a new key  
Remote control  
The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the  
vehicle, without you being aware of it.  
Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from  
working and the remote control would have to be reinitialised.  
The remote control does not operate when the key is in the ignition, even when the ignition is switched off.  
Locking the vehicle  
Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency.  
As a safety precaution (with children on board), remove the key from the ignition or take the electronic key when you leave the vehicle, even for  
a short time.  
Electrical interference  
The Keyless Entry and Starting electronic key may not operate if close to certain electronic devices: telephone, laptop computer, strong  
magnetic fields, ...  
Anti-theft protection  
Do not make any modifications to the electronic engine immobiliser system; this could cause malfunctions.  
Don't forget to turn the steering to engage the steering lock.  
When purchasing a second-hand vehicle  
Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.  
Do not throw the remote control batteries away, they contain metals which are harmful to the environment.  
Take them to an approved collection point.  
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