Get In the event of a breakdown Guide for Citroen C4 SUV Third Generation (2020-2025)

In the event of a breakdown

Warning triangle

This reﬂective and dismantable device is to be

installed on the side of the road when a vehicle

is broken down or damaged.

Running out of fuel

(Diesel)

With Diesel engines, the fuel system must be

primed if you run out of fuel.

Before getting out of the vehicle

Turn on the hazard warning lamps, then

put on the safety vest to assemble and install

the triangle.

Before starting to prime the system, it is

essential to put at least 5 litres of Diesel into the

fuel tank.

For more information on Refuelling and

on Misfuel prevention (Diesel), refer to

the corresponding section.

► Use the straps on the boot side trim or on the

tailgate to stow the folded triangle or its storage

box.

Storage

C4

Assembling and placing the

triangle

1.5 BlueHDi engines

► Switch on the ignition (without starting the

engine).

► Wait around 1 minute and switch oﬀ the

ignition.

► Operate the starter motor to start the engine.

If the engine does not start at the ﬁrst attempt,

do not keep trying, but restart the procedure.

Tool kit

C4 X

Set of tools supplied with the vehicle.

Its content depends on your vehicle's equipment:

– Temporary puncture repair kit.

– Spare wheel.

For versions supplied with a triangle as original

equipment, refer to the illustration above.

For other versions, refer to the assembly

instructions provided with the triangle.

► Put the triangle in place behind the vehicle,

as required by local legislation.

Access to the tools

Depending on version, the tool kit is stored in a

bag or in a storage box in the boot.

180

In the event of a breakdown

These tools are speciﬁc to the vehicle

and may vary according to the level of

equipment.

Do not use them for any other purpose.

List of tools

4. 12 V compressor with cartridge of sealant

and speed limit sticker

8

For temporary repair of a tyre and to adjust

the tyre pressure.

For more information on the Temporary

puncture repair kit, refer to the corresponding

section.

The jack must only be used to change a

wheel with a damaged or punctured tyre.

Do not use any jack other than the one

supplied with the vehicle.

If the vehicle does not have its original jack,

contact a CITROËN dealer or a qualiﬁed

workshop to obtain the one that was intended

by the manufacturer.

1. Chock to immobilise the vehicle (depending

on equipment)

With spare wheel

2. Socket for the wheel security bolts (located in

the glove box) (depending on equipment)

To adapt the wheelbrace to the special

‘security’ bolts.

The jack meets European standards, as

deﬁned in the Machinery Directive 2006/42/

CE.

3. Removable towing eye

For more information on Towing the vehicle

and using the removable towing eye, refer to the

corresponding section.

The jack does not require any maintenance.

5. Wheelbrace

With temporary puncture repair kit

Temporary puncture

repair kit

For removing the wheel bolts.

6. Jack with integrated handle

To raise the vehicle.

7. Wheel bolt cap removal tool (depending on

equipment)

Visit this link to view explanatory videos:

http://q-r.to/bagGl9

For removing the wheel bolt head ﬁnishers on

alloy wheels.

For more information on the Spare wheel, refer

to the corresponding section.

Made up of a compressor and a sealant

cartridge, it allows you to carry out a temporary

181

In the event of a breakdown

repair of the tyre so that you can drive to the

nearest garage.

Repair procedure

Do not remove any foreign body

(e.g. nail, screw) which has penetrated

the tyre.

It is designed to repair most punctures located

on the tyre tread.

The vehicle's electric system allows the

connection of the compressor to the 12 V

power supply for long enough to repair a tyre

after a puncture.

► Park the vehicle without obstructing traﬃc

and apply the parking brake.

► Follow the safety instructions (hazard

warning lamps, warning triangle, high visibility

jacket, etc.) according to the legislation in force

in the country in which you are driving.

► Switch the ignition oﬀ.

► Uncoil the pipe stowed under the compressor.

► Connect the pipe from the compressor to the

valve of the tyre to be repaired and tighten ﬁrmly.

► Check that the compressor switch is in

position "O".

► Fully uncoil the electric cable stowed under

the compressor.

► Connect the compressor's electric plug to the

vehicle's 12 V socket.

For more information on the Tool kit,

refer to the corresponding section.

Tyre inﬂation pressures are indicated on

this label.

For more information on Identiﬁcation

markings, particularly this label, refer to the

corresponding section.

► Aﬃx the speed limit sticker.

Should the pressure of one or more tyres

be adjusted, it is necessary to reinitialise

the under-inﬂation detection system.

For more information on Tyre under-inﬂation

detection, refer to the corresponding section.

► Remove the transparent cap from the bottle

of sealant.

► Lift the protective cover before installing the

bottle of sealant on the compressor.

► Turn the bottle of sealant over and screw it a

quarter turn into the compressor.

The speed limit sticker must be aﬃxed

inside the vehicle in the area close to the

driver, to remind them that a wheel is in

temporary use.

► Switch the ignition on.

► Remove the valve cap from the tyre to be

repaired, and place it in a clean place.

182

In the event of a breakdown

(80 km/h) and do not drive more than

After use, do not discard the bottle into the

environment; take it to a CITROËN dealer or

an authorised waste disposal site.

Do not forget to obtain a new bottle of

sealant, available from a CITROËN dealer or

a qualiﬁed workshop.

8

125 miles (200 km).

You must contact a CITROËN dealer or a

qualiﬁed workshop to have the repair checked

and the tyre changed.

► Switch on the compressor by moving the

switch to position "I" until the tyre pressure

reaches 2 bar. The sealant product is injected

under pressure into the tyre; do not disconnect

the pipe from the valve during this operation (risk

of blowback).

Checking/adjusting tyre

pressures

The compressor can be used, without injecting

sealant, to check and, if necessary, adjust the

tyre pressures.

► Remove the valve cap from the tyre and keep

it in a clean place.

► Uncoil the pipe stowed under the compressor.

► Screw the pipe onto the valve and tighten

ﬁrmly.

► Check that the compressor switch is in

position "O".

► Fully uncoil the electric cable stowed under

the compressor.

► Connect the compressor's electric plug to the

vehicle's 12 V socket.

► Switch the ignition on.

► Start the compressor by placing the switch at

position "I" and adjust the pressure to the value

shown on the vehicle's tyre pressure label. To

deﬂate: press the black button located on the

compressor pipe, near the valve connection.

If after approximately 7 minutes, the

pressure of 2 bar is not reached, this

indicates that the tyre is not repairable;

contact a CITROËN dealer or a qualiﬁed

workshop for assistance.

► Drive immediately for approximately 3 miles

(5 kilometres) at reduced speed (between

12 and 37 mph (20 and 60 km/h)) to plug the

puncture.

► Stop to check the repair and the tyre

pressure using the kit:

• If the tyre pressure is incorrect, contact a

CITROËN dealer to have the tyre changed.

• If the tyre pressure is correct, drive a second

time for approximately 3 miles (5 kilometres)

at reduced speed (between 12 and 37 mph

(20 and 60 km/h)), stop then check again

the tyre pressure using the kit to conﬁrm the

eﬀective repair of the tyre.

► Move the switch to position "O".

► Disconnect the compressor's electric plug

from the vehicle's 12 V socket.

► Remove the kit.

► Reﬁt the cap on the valve.

► Remove and store the bottle of sealant.

The sealant product is harmful if

swallowed and causes irritation to the

eyes.

Keep this product out of the reach of children.

The use-by date of the ﬂuid is marked on the

bottle.

If after 7 minutes the pressure of 2 bar is

not reached, the tyre is damaged;

With a tyre repaired using this type of kit,

do not exceed a speed of 50 mph

183

In the event of a breakdown

contact a CITROËN dealer or a qualiﬁed

Removing the spare wheel

workshop for assistance.

► Once the correct pressure is reached, put the

switch in position "O".

► Remove the kit and stow it.

► Reﬁt the cap on the valve.

Spare wheel

C4 X

► Slacken the central nut.

Visit this link to view explanatory videos:

► Remove the fastening device (nut and bolt).

► Lift the spare wheel towards you from the

rear.

http://q-r.to/bagGl9

► Take the wheel out of the boot.

Putting the spare wheel back in place

The punctured wheel cannot be put

under the boot ﬂoor.

For more information on the Tool kit,

refer to the corresponding section.

The spare wheel is stored in the boot, under the

ﬂoor.

Accessing the spare wheel

C4

Depending on version, the spare wheel

may be a standard (steel or aluminium)

or 'space-saver' wheel.

► Put the spare wheel back in place in its

housing.

► Slacken the nut on the bolt by a few turns.

184

In the event of a breakdown

Never use an impact wrench on the

► Position the fastening device (nut and bolt) in

the middle of the wheel.

► Tighten the central nut suﬃciently to retain

the wheel correctly.

Wheel with wheel trim

8

When removing the wheel, ﬁrst remove

the wheel trim by pulling at the valve aperture

using the wheelbrace.

security bolt socket.

► Depending on version, put the tool box back

in place in the middle of the wheel and clip it in

place.

When reﬁtting the wheel, reﬁt the wheel

trim, starting by placing its aperture in line

with the valve and then pushing it into place

all round its edge with the palm of your hand.

Wheel trims are identiﬁed by a "LEFT" mark

on the left-hand side and a "RIGHT" mark

on the right-hand side. Do not reverse these

when removing/reﬁtting the wheel.

Removing a wheel

Parking the vehicle

Immobilise the vehicle where it does

not obstruct traﬃc: the ground must be level,

stable and non-slippery.

► Place the foot of jack 6 on the ground and

ensure that it is directly below the front A or

rear B jacking point on the underbody, whichever

is closest to the wheel to be changed.

With a manual gearbox, engage ﬁrst gear

to lock the wheels, apply the parking brake,

unless it is set to automatic mode, and switch

oﬀ the ignition.

With an automatic gearbox, select mode P

to lock the wheels, apply the parking brake,

unless it is set to automatic mode, and switch

oﬀ the ignition.

Check that the parking brake indicator lamps

on the instrument panel are on ﬁxed.

The occupants must get out of the vehicle

and wait where they are safe.

If necessary, place a chock under the wheel

diagonally opposite the wheel to be changed.

Never go underneath a vehicle raised using a

jack; use an axle stand.

► To remove the wheel bolt cover on each of

the bolts, use tool 7 (alloy wheels).

► Fit security socket 2 on wheelbrace 5 to

slacken the security bolt.

► Slacken the other bolts using the

wheelbrace 5 only.

► Extend jack 6 until its head comes into

contact with jacking point A or B; contact area A

or B on the vehicle must be properly inserted

into the central part of the head of the jack.

185

In the event of a breakdown

► Raise the vehicle until there is suﬃcient

space between the wheel and the ground to

easily admit the spare (not punctured) wheel.

Fitting a wheel

Fitting a steel or "space-saver" type

spare wheel

Ensure that the jack is stable. If the

ground is slippery or loose, the jack may

slip or collapse - risk of injury!

Take care to position the jack strictly at

one of the jacking points A or B under the

vehicle, ensuring that the head of the jack is

centred under the contact area on the vehicle.

Otherwise, there is a risk of damage to the

vehicle and/or of the jack collapsing - risk of

injury!

If the vehicle is ﬁtted with alloy wheels, the

washers A do not make contact with the steel

or "space-saver" type spare wheel. The wheel

is held in place by the conical contact surface

B of each bolt.

► Lower the vehicle again fully.

► Fold jack 6 and remove it.

► Tighten the security bolt using the

wheelbrace 5 equipped with a security socket 2.

► Tighten the other bolts using the

wheelbrace 5 only.

► Reﬁt the bolt covers to each of the bolts

(depending on equipment).

► Remove the bolts and store them in a clean

place.

► Remove the wheel.

► Fit the wheel on the hub.

► Screw in the bolts by hand as far as possible.

► Pre-tighten the security bolt using the

wheelbrace 5 equipped with a security socket 2.

► Pre-tighten the other bolts using the

wheelbrace 5 only.

► Store the tools.

186

In the event of a breakdown

lamp has been switched oﬀ for several

minutes - risk of serious burns!

Do not touch the bulb directly with your

ﬁngers; use a lint-free cloth.

It is essential only to use anti-ultraviolet

(UV) type bulbs, so as not to damage the

headlamp.

After changing a wheel

after the lamps have been on for a few

minutes.

8

With a "space-saver" type spare wheel

Never look too closely at the light beam

of LED technology lamps - risk of serious

eye injury!

Always replace a failed bulb with a new bulb

of the same type and speciﬁcation. To avoid

lighting imbalance, replace the bulbs in pairs.

Deactivate certain driving aid functions

(Active Safety Brake, Adaptive cruise control,

etc.).

Do not exceed the maximum authorised

speed of 50 mph (80 km/h).

Driving with more than one "space-saver"

type spare wheel is prohibited.

Reﬁtting the lamp units

Perform the operations in the reverse

order to dismantling.

The headlamps have polycarbonate

lenses with a protective coating:

– Do not clean them with a dry or abrasive

cloth, nor with detergent or solvent

products.

Light-emitting diode (LED)

headlamps and lamps

Depending on version, the aﬀected types of

headlamps/lamps are:

Visit a CITROËN dealer or a qualiﬁed

workshop.

Have the tightening of the spare wheel's bolts

and its tyre pressure checked.

Have the punctured tyre examined. After

inspection, the technician will advise you on

whether the tyre can be repaired or if it must

be replaced.

– Use a sponge and soapy water or a pH

neutral product.

– LED technology headlamps.

– Front foglamps.

– Daytime running lamps/sidelamps.

– Direction indicator side repeaters.

– Side spotlamps.

– Brake lamps.

– Third brake lamp.

– Rear sidelamps.

– When using a high-pressure washer on

persistent marks, do not keep the lance

directed towards the headlamps, lamps or

their edges for too long, so as not to damage

their protective coating and seals.

Changing a bulb

In some weather conditions (e.g. low

temperature or humidity), misting on the

internal surface of the glass of the headlamps

and rear lamps is normal, and will disappear

– Rear direction indicators

– Number plate lamps.

Changing a bulb must only be done with

the ignition oﬀ and after the headlamp /

187

In the event of a breakdown

If you need to replace this type of bulb,

you must contact a CITROËN dealer or a

qualiﬁed workshop.

Do not touch the LED technology bulbs - risk

of electrocution!

Model with halogen headlamps

Halogen bulbs (Hx)

To ensure good quality lighting, check

that the bulb is correctly positioned in its

housing.

Main/Dipped beam headlamps

Front lamps

Model with LED headlamps

1. Daytime running lamps/Sidelamps (LED)

2. Main beam headlamps (H7)

3. Dipped beam headlamps (H7)

4. Direction indicators (PY21W)

5. Foglamps (P21W or LED)

Opening the bonnet/Accessing the

bulbs

Proceed with caution when the engine is hot -

risk of burns!

► Remove the protective cover by pulling on

the tab.

1. Daytime running lamps/Sidelamps

2. Dipped beam headlamps

3. Main beam headlamps

4. Direction indicators

► Disconnect the bulb connector.

► Remove the bulb and replace it.

To reﬁt, carry out these operations in reverse

order, directing the bulb’s positioning lug

downwards.

Take care with objects or clothing that could

be caught in the blades of the cooling fan -

risk of strangulation!

5. Foglamps (P21W or LED)

Direction indicators

Rapid ﬂashing of the indicator lamp for a

direction indicator (left or right) indicates

188

In the event of a breakdown

that one of the bulbs on the corresponding

side has failed.

Foglamps (P21W)

Rear lamps

C4

8

1. Sidelamps (LED)

2. Brake lamps (P21W)

3. Reversing lamps (W16W)

4. Direction indicators (WY16W)

► Turn the connector a quarter turn

anti-clockwise.

► Pull the bulb connector.

► Remove the bulb and replace it.

For access, pass your hand under the bumper.

► Press the locking clip and disconnect the

connector.

► Turn the bulb holder a quarter turn

anti-clockwise.

C4 X

Amber-coloured bulbs must be replaced

by bulbs with identical speciﬁcations and

colour.

► Remove the bulb holder.

► Remove the bulb and replace it.

1. Sidelamps (LED)

2. Brake lamps (LED)

189

In the event of a breakdown

Foglamp (P21W)

3. Direction indicators (LED)

C4

4. Foglamp (P21W) or Reversing lamp (W16W)

Changing bulbs

C4

The bulbs are changed from inside the boot.

► Open the boot.

► Unclip the bulb holder and remove it. Be

careful not to disconnect the wiring harness.

► For the brake lamp, turn the bulb a quarter

turn and replace it.

► For the reversing lamp and direction

indicator, pull the bulb out and replace it.

For access, pass your hand under the bumper

on the left-hand side.

► Turn the bulb holder a quarter turn to the left

and pull it out.

► Turn the bulb a quarter turn to the left and

pull it out.

► Replace the bulb.

Make sure to engage the lamp unit in its

guides while keeping it in line with the

vehicle.

Tighten suﬃciently to ensure sealing, but

without damaging the lamp unit.

► Remove the access ﬂap on the

corresponding side trim:

• Press each of the notches in the upper part

of the ﬂap to unclip it.

• Tilt the ﬂap and its support then extract the

assembly.

► Disconnect the lamp unit connector.

► Unlock the nut using a 10 mm pipe wrench

then unscrew and remove it. Be careful not to

drop it.

► Dismantle the lamp unit and carefully extract

it, pulling it straight towards the outside.

190

In the event of a breakdown

Reversing lamp/Foglamp

C4 X

Fuses

12 V battery / Accessory

battery

8

Changing a fuse

All work must be carried out only by a

CITROËN dealer or a qualiﬁed workshop

The replacement of a fuse by a third party

could cause a serious malfunction of the

vehicle.

Lead-acid starter batteries

These batteries contain harmful

substances (sulphuric acid and lead).

They must be disposed of in accordance

with regulations and must never under any

circumstances be discarded with household

waste.

Installing electrical accessories

The vehicle's electrical system is

designed to operate with standard or optional

equipment.

Before ﬁtting other electrical equipment

or accessories to your vehicle, contact a

CITROËN dealer or a qualiﬁed workshop.

Dispose of used batteries at a designated

collection point.

Protect your eyes and face before

handling the battery.

All operations on the battery must be carried

out in a well ventilated area and away from

naked ﬂames and sources of sparks, to avoid

any risk of explosion or ﬁre.

Theses bulbs are replaced from outside the rear

bumper.

CITROËN accepts no responsibility for

the cost incurred in repairing the vehicle

or for rectifying malfunctions resulting from

the installation of accessories not supplied or

not recommended by CITROËN and not

installed in accordance with its

recommendations, in particular when the

combined power consumption of all of the

additional equipment connected exceeds 10

milliamperes.

► Pass your hand under the bumper.

► Depending on version, remove the cover by

turning it a quarter turn to the left.

► Turn the bulb holder a quarter turn to the right

and pull it out.

► Turn the bulb a quarter turn to the left and

pull it out.

► Replace the bulb.

Wash your hands afterwards.

Frozen battery

Never try to charge a frozen battery - risk

of explosion!

If the battery has frozen, have it checked by a

CITROËN dealer or by a qualiﬁed workshop,

who will verify that the internal components

have not been damaged and that the case

has not cracked, which could lead to a risk of

leakage of toxic and corrosive acid.

When changing the bulb within a few

minutes of switching oﬀ the ignition, take

care not to touch the exhaust - risk of burns!

191

In the event of a breakdown

Automatic gearbox

Never try to start the engine by pushing

the vehicle.

For more information, refer to the

handbook.

Explosive gases can be present close to

the battery.

Check beforehand that the backup battery

has a nominal voltage of 12 V and a capacity

at least equal to that of the discharged

battery.

Electric motor

The two vehicles must not be in contact with

each other.

Switch oﬀ all electricity-consuming equipment

on both vehicles (audio system, wipers,

lighting, etc.).

Accessing the battery

The battery is located under the bonnet.

Flat accessory battery

It is no longer possible to start the motor

or recharge the traction battery.

Make sure that the jump leads are well away

from the engine’s moving parts (fan, belt,

etc.).

Precautions before working on the

accessory battery

Select mode P, switch oﬀ the ignition, check

that the instrument panel is oﬀ and that the

vehicle is not being charged.

Do not disconnect the (+) terminal while the

engine is running.

For access to the (+) terminal:

► Release the bonnet by pulling the internal

release lever, then the external safety catch.

► Raise the bonnet.

(+) Positive terminal with a quick-release

terminal.

Jump-starting another vehicle

Do not use the accessory battery to

jump-start another vehicle or to charge

another vehicle's battery.

(-) Negative terminal.

Symbols

Starting using another

battery

No sparks or naked ﬂames, no smoking.

► Lift the plastic cover on the (+) terminal, if the

vehicle has one.

► Connect the red cable to the (+) terminal of

ﬂat battery A (at the metal elbow), then to the

(+) terminal of the backup battery B or of the

booster.

If the vehicle's battery is ﬂat, the engine can be

started using a backup battery (either external or

from another vehicle) and jump leads or using a

battery booster.

Always protect your eyes. Explosive

gases can cause blindness and injury.

Keep the vehicle's battery out of the reach

of children.

The vehicle's battery contains sulphuric

acid which can make you go blind or

cause severe burns.

Never start the engine by connecting a

battery charger.

Never use a 24 V or higher battery booster.

► Connect one end of the green or black cable

to the (-) terminal of the backup battery B or of

192

In the event of a breakdown

the booster (or to an earth point on the assisting

vehicle).

► Connect the other end of the green or black

cable to the (-) terminal of ﬂat battery A.

► Start the engine on the assisting vehicle and

leave it running for a few minutes.

► Operate the starter on the broken down

vehicle and let the engine run.

If the engine does not start immediately, switch

oﬀ the ignition and wait a few moments before

trying again.

– When using the vehicle mainly for short

journeys.

– If the vehicle is to be taken oﬀ the road for

several weeks.

Contact a CITROËN dealer or a qualiﬁed

workshop.

► Ensure that the charger cables are in good

condition.

► Lift the plastic cover on the (+) terminal, if the

vehicle has one.

► Connect the cables of charger B as follows:

• the positive (+) red cable to the (+) terminal

of battery A.

• the negative (-) black cable to the (-) terminal

of battery A.

8

To charge the vehicle's battery yourself,

use only a charger compatible with

lead-acid batteries with a nominal voltage of

12 V.

► At the end of the charging operation, switch

oﬀ charger B before disconnecting the cables

from battery A.

► Wait for it to return to idle.

Follow the instructions provided by the

manufacturer of the charger.

Never reverse polarities.

► Disconnect the jump leads in reverse order.

► Reﬁt the plastic cover to the (+) terminal, if

the vehicle has one.

► Allow the engine to run for at least

30 minutes, with the vehicle stationary, so that

the battery reaches an adequate state of charge.

If this label is present, use only a 12 V

charger to avoid causing irreversible

damage to the electrical components.

It is not necessary to disconnect the

battery.

24V

Driving immediately without having

reached a suﬃcient level of charge may

aﬀect some of the vehicle's functions (e.g.

Stop & Start).

► Switch the ignition oﬀ.

► Switch oﬀ all electrical consumers (audio

system, lighting, wipers, etc.).

12V

Disconnecting/reconnecting

the battery

In order to maintain an adequate state of

charge for starting the engine, we recommend

disconnecting the battery if the vehicle is to be

unused for an extended period.

Charging the battery using a

battery charger

For optimum service life of the battery, it is

essential to maintain an adequate state of

charge.

In some circumstances, it may be necessary to

charge the battery:

Before disconnecting the battery:

► Close all openings (doors, boot, windows,

roof).

► Switch oﬀ charger B before connecting

the cables to the battery, so as to avoid any

dangerous sparks.

193

In the event of a breakdown

► Switch oﬀ all electricity-consuming devices

(audio system, wipers, lamps, etc.).

► Switch oﬀ the ignition and wait for 4 minutes.

After accessing the battery, it is only necessary

to disconnect the (+) terminal.

Reconnecting the (+) terminal

If minor problems nevertheless persist following

this operation, contact a CITROËN dealer or a

qualiﬁed workshop.

Referring to the relevant section, reinitialise

certain equipment:

– Remote control key or electronic key

(depending on version).

– Sunroof.

Quick-release terminal clamp

Disconnecting the (+) terminal

– Electric windows.

– Date and time.

– Preset radio stations.

The Stop & Start system may not be

operational during the trip following the

ﬁrst engine start.

In this case, the system will only be available

again after a continuous period with the

vehicle immobilised, the duration of which

depends on the exterior temperature and the

state of charge of the battery (up to about 8

hours).

► Raise lever A fully.

► Reﬁt open clamp B on the (+) terminal.

► Push clamp B fully down.

► Lower lever A to lock clamp B.

► Depending on equipment, lower the plastic

cover on the (+) terminal.

► Depending on equipment, lift the plastic cover

on the (+) terminal.

► Raise lever A fully to release clamp B.

► Remove clamp B by lifting it oﬀ.

Do not force the lever when pressing on

it, as if the clamp is not positioned

correctly, locking will then not be possible.

Start the procedure again.

Towing the vehicle

General recommendations

Observe the legislation in force in the

country where you are driving.

Ensure that the weight of the towing vehicle is

higher than that of the towed vehicle.

The driver must remain at the wheel of the

towed vehicle and must have a valid driving

licence.

Following reconnection

After reconnecting the battery, turn on the

ignition and wait 1 minute before starting the

engine, to enable the electronic systems to

initialise.

194

In the event of a breakdown

When towing a vehicle with all four wheels on

the ground, always use an approved towing

arm; rope and straps are prohibited.

The towing vehicle must move oﬀ gently.

When the vehicle is towed with its engine

oﬀ, there is no longer braking and steering

assistance.

– Not possible to put the gearbox into neutral,

unlock the steering, or release the parking

brake.

– Not possible to tow a vehicle with an

automatic gearbox, with the engine running.

– Towing with only two wheels on the ground.

– Four-wheel drive vehicle.

Before towing the vehicle, it is essential

to put the vehicle in free-wheeling mode.

For more information on Free-wheeling, refer

to the corresponding section.

8

Electric motor

An electric vehicle cannot under any

circumstances be used to tow another

vehicle.

However, it may be used, for example, to exit

a rut.

– No approved towbar available.

A professional towing service must be

called if:

– Broken down on a motorway or main road.

Towing constraints

Type of vehicle

(engine/gearbox)

Front wheels on the

ground

Rear wheels on the

ground

Flatbed

4 wheels on the ground

with towbar

Internal combustion/Manual

Internal combustion/Automatic

Electric

In case of battery or electric parking brake failure, it is essential to call a professional using ﬂatbed recovery vehicles (excluding manual gearbox).

195

In the event of a breakdown

absence of braking assistance the next time

the engine is started.

► Unclip the cover by pressing at its right-hand

section.

► Pull the cover downwards.

To tow:

► Screw the towing eye in fully.

► Install the towbar.

Accessing the tools

The towing eye is stored with the tool kit in the

boot.

Automatic gearbox

Never tow the vehicle with the driving

wheels on the ground and the engine oﬀ.

For more information on accessing the Tool kit,

refer to the corresponding section.

► Switch on the hazard warning lamps on both

vehicles.

► Move oﬀ gently, drive slowly and only for a

short distance.

Towing your vehicle

To access the front screw thread:

► Unlock the steering and release the parking

brake.

► Switch on the hazard warning lamps on both

vehicles.

► Move oﬀ gently, drive slowly and only for a

short distance.

Towing another vehicle

To access the rear screw thread:

► Unclip the cover by pressing on its left-hand

section.

► Release the cover downwards.

To be towed:

► Screw the towing eye in fully.

► Install the towbar.

► Put the gearbox into neutral.

Failure to observe this instruction could

result in damage to certain components

(braking, transmission, etc.) and to the

196

In the event of a breakdown for Your Citroen C4 SUV Third Generation (2020-2025)

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