Get Safety Guide for Citroen C4 SUV Third Generation (2020-2025)

Safety

CITROËN dealers or qualiﬁed workshops,

equipped with the special tools required (risk

of malfunctions of the vehicle's electronic

systems that could cause breakdowns or

serious accidents). The Manufacturer cannot

be held responsible if this advice is not

followed.

– Any modiﬁcation or adaptation not intended

or authorised by CITROËN or carried out

without meeting the technical requirements

deﬁned by the Manufacturer will result in the

suspension of the commercial warranty.

General safety

recommendations

Hazard warning lamps

Do not remove the labels attached in

diﬀerent places on your vehicle. They

include safety warnings as well as

identiﬁcation information for the vehicle.

For all work on your vehicle, use a

qualiﬁed workshop that has the technical

information, skills and equipment required, all

of which a CITROËN dealer is able to

provide.

► Pressing this red button causes all the

direction indicators to ﬂash.

They can work with the ignition switched oﬀ.

Installation of accessory radio

communication transmitters

Automatic operation of

hazard warning lamps

When braking in an emergency, depending on

the rate of deceleration, the hazard warning

lamps come on automatically. They switch oﬀ

automatically when you next accelerate.

They can be turned oﬀ by pressing the button

again.

Depending on country regulations,

certain safety equipment may be

mandatory: high visibility safety vests,

warning triangles, breathalysers, spare bulbs,

spare fuses, ﬁre extinguisher, ﬁrst aid kit, mud

ﬂaps at the rear of the vehicle, etc.

Before installing a radio communication

transmitter with an external aerial, you must

without fail contact a CITROËN dealer for

the speciﬁcation of transmitters which can

be ﬁtted (frequency, maximum power, aerial

position, speciﬁc installation requirements),

in line with the Vehicle Electromagnetic

Compatibility Directive (2004/104/EC).

Installing electrical accessories:

– The ﬁtting of electrical equipment or

accessories not approved by CITROËN may

cause excessive current consumption and

faults and failures with the electrical system

of your vehicle. Contact a CITROËN dealer

for information on the range of approved

accessories.

Declarations of conformity for radio

equipment

The relevant certiﬁcates are available on the

brand website:

http://service.citroen.com/ACddb/

– As a safety measure, access to the

diagnostic socket, used for the vehicle's

electronic systems, is reserved strictly for

74

Safety

► To make an emergency call manually, press

button 1 for more than 2 seconds.

The lit indicator lamp and a voice message

conﬁrm that the call has been made to the

emergency services*.

Horn

Emergency or assistance

call

5

The eCall (SOS) system immediately locates

your vehicle and puts you in contact with the

appropriate emergency services**.

► Pressing again immediately cancels the

request.

The indicator lamp ﬂashes while the vehicle

data is being sent, and then remains lit when

communication is established.

► Press the central part of the steering wheel.

1. eCall (SOS)

2. ASSISTANCE

In the event that a serious accident is

detected by the sensors built into the

vehicle, such as the airbag control unit, an

emergency call is made automatically.

Pedestrian horn (Electric)

This system alerts pedestrians that the vehicle is

approaching.

eCall (SOS)

Your vehicle may be ﬁtted with the eCall (SOS)

system either as standard or as an option.

The eCall (SOS) system provides direct contact

to the emergency services and is fully built

into the vehicle. This contact is made either

automatically via the sensors built into the

vehicle, or by pressing button 1.

The pedestrian horn operates once the vehicle

is moving and at speeds of up to 19 mph

(30 km/h), in forward or reverse gear.

This function cannot be deactivated.

The eCall (SOS) system is a public

service of general interest and is

free-of-charge.

Malfunction

In the event of a malfunction, this warning

lamp lights up on the instrument panel.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

According to the country of sale, the eCall (SOS)

system corresponds to the systems PE112,

ERAGLONASS, 999, etc.

The eCall (SOS) system is activated by default.

* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.

** Depending on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

75

Safety

Operation of the system

– If the indicator lamp does not light up when

the ignition is turned on, this is also a system

malfunction.

If the problem persists, contact a qualiﬁed

workshop as soon as possible.

source, three most recent locations and

direction of travel, number of passengers

and a timestamped log ﬁle of the automatic

activation of the system and its timestamp.

The recipients of the processed data are the

emergency call handling centres designated

by the relevant national authorities in the

territory in which they are located, enabling

priority routing and handling of calls to the

“112” emergency number.

Vehicles equipped with Touch screen

BLUETOOTH audio system, MyCitroën

Play or MyCitroën Drive

– Upon switching on the ignition, the indicator

lamp lights up red, then green, and then goes

out: the system is operating correctly.

– The indicator lamp ﬂashes red: replace the

back-up battery.

– The indicator lamp is ﬁxed red: system

malfunction. The emergency and assistance call

services may not work.

– If the indicator lamp does not come on when

the ignition is switched on, this also means that

there is a system malfunction.

If the problem persists, contact a qualiﬁed

workshop as soon as possible.

A system malfunction does not prevent

the vehicle from being driven.

When an onboard system update is

being performed, the eCall (SOS)

function is not available.

Data storage

Data contained in the system’s memory

is not accessible from outside the system until

a call is made. The system is not traceable

and is not continuously monitored in its

normal operating mode.

The data in the system's internal memory is

automatically and continuously erased. Only

the vehicle’s three most recent locations,

necessary for the normal functioning of the

system, are stored.

Data processing

All processing of personal data by

the eCall (SOS) function complies with

the framework for protection of personal

information established by Regulation

2016/679 (General Data Protection

Regulation - GDPR) and Directive 2002/58/

EC of the European Parliament and the

Council, and in particular, seeks to protect

the vital interests of the data subject, in

accordance with Article 6 (1) d) GDPR.

The processing of personal data is strictly

limited to the purpose of handling the eCall

(SOS) function used with the “112” single

European emergency call number.

A system malfunction does not prevent

the vehicle from being driven.

Vehicles equipped with MyCitroën Drive

Plus

When an emergency call is triggered, the data

log is stored for no more than 13 hours.

– Upon switching on the ignition, the indicator

lamp lights up for a few seconds and then goes

out: the system is operating correctly.

– The indicator lamp ﬂashes red: emergency

battery is ﬂat. This will be recharged after a few

minutes' driving.

– The indicator lamp is ﬁxed red: system

malfunction. The emergency and assistance call

services may not work.

Access to data

You have the right of access to data and

as appropriate to request the rectiﬁcation,

erasure or restriction of processing of any

personal data not processed in accordance

with the provisions of GDPR. Third parties

to which data has been disclosed shall

The eCall (SOS) function is only able to

collect and process the following data

relating to the vehicle: vehicle identiﬁcation

number, vehicle type (passenger vehicle or

light commercial vehicle), fuel type or power

76

Safety

Pack included, there are additional services

available to you in your personal space, via

the website for your country.

For information about the SOS and

Assistance Pack, please refer to the general

conditions for these services.

be notiﬁed of any rectiﬁcation, erasure or

restriction carried out in compliance with

GDPR, unless it proves impossible or

involves a disproportionate eﬀort.

You also have the right to lodge a complaint

with the respective data protection

supervisory authority.

By default, depending on equipment,

deactivate/reactivate geolocation by

simultaneously pressing the 2 buttons, then

press the "ASSISTANCE" button to conﬁrm.

5

If you purchased your vehicle outside the

CITROËN dealer network, you are

If you want to claim your above-mentioned

rights please contact us per email at:

privacyrights@stellantis.com.

For more information regarding our contact

details please take a look at our Privacy &

Cookies Policy on the brand's website.

invited to have a dealer check the

conﬁguration of these services and, if desired,

modify it as required. In a multilingual country,

services can be conﬁgured to use the oﬃcial

national language of your choice.

Electronic stability control

(ESC)

The electronic stability control programme

includes the following systems:

– Anti-lock braking system (ABS) and Electronic

brake force distribution (EBFD).

– Emergency braking assistance (EBA).

– Post Collision Safety Brake (PCSB).

– Anti-slip regulation (ASR).

For technical reasons and in particular to

improve the quality of telematics services

provided to customers, the Manufacturer

reserves the right to carry out updates to the

vehicle's on-board telematics system at any

time.

ASSISTANCE

► If the vehicle breaks down, press button 2

for more than 2 seconds to request assistance

(conﬁrmed by a voice message*).

► Pressing again immediately cancels the

request.

– Dynamic stability control (DSC).

Anti-lock braking system

(ABS)/Electronic brake force

distribution (EBFD)

These systems enhance the vehicle’s stability

and handling during braking, and enable greater

control while cornering, particularly on poor or

slippery road surfaces.

Vehicles equipped with MyCitroën

Drive Plus

During an update to the vehicle's on-board

telematics system, the ASSISTANCE system

will be unavailable.

Privacy mode allows you to manage the

level of sharing (data and/or location)

between your vehicle and CITROËN.

It can be conﬁgured in the Settings touch

screen menu or application, depending on the

audio equipment.

If you beneﬁt from the Citroën Connect

Box oﬀer with the SOS and Assistance

* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the oﬃcial national language chosen by the owner of the

vehicle.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

77

Safety

ABS prevents wheel locking in the event of

emergency braking.

Electronic brake force distribution (EBFD)

manages overall braking pressure on each

individual wheel.

► When braking in an emergency, depress

the pedal very ﬁrmly and maintain this

pressure.

After an impact

Have it checked by a CITROËN dealer or

a qualiﬁed workshop.

warning lamps will come on ﬁxed on the

instrument panel, accompanied by the Service

warning lamp, the display of a message and an

audible signal.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Post Collision Safety Brake

(PCSB)

If an accident is detected, the vehicle initiates

automatic post collision braking. The goal of this

system is to reduce the risk of further collisions if

the driver does not react.

The system is not operational if the capability of

the vehicle to trigger and execute the automatic

post collision braking is not available, as it can

occur in destructive accidents or in other speciﬁc

accident scenarios.

Emergency braking

assistance (EBA)

This system reduces the emergency stopping

distance, by optimising the braking pressure.

It is triggered in relation to the speed at which

the brake pedal is depressed. The eﬀect of this

is a reduction in the resistance of the pedal and

an increase in braking eﬃciency.

Normal operation of the ABS may make

itself felt by slight vibrations of the brake

pedal.

The ﬁxed illumination of this warning lamp

signals that there is a fault with the ABS.

The vehicle retains conventional braking. Drive

carefully at a moderate speed.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

It is possible to override the automatic braking by

pressing the brake pedal or accelerator pedal.

Anti-slip regulation (ASR)

/ Dynamic stability control

(DSC)

Anti-slip regulation (or traction control) optimises

traction by using engine braking and by applying

the brakes on the driving wheels to avoid one

or more wheels spinning. It also enhances the

vehicle's directional stability.

If there is a diﬀerence between the vehicle’s

trajectory and the path desired by the driver, the

dynamic stability control system automatically

uses engine braking and the brakes on one or

more wheels to return the vehicle to the desired

path, within the limits of the laws of physics.

This warning lamp, when lit together with

the STOP and ABS warning lamps,

accompanied by a message and an audible

signal, indicates an EBFD malfunction.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch oﬀ

the ignition.

Contact a CITROËN dealer or a qualiﬁed

workshop.

Operating conditions

The system operates, if the following conditions

are met:

– Airbags or pyrotechnic seat belt pretensioners

have been deployed by the collision.

– Braking systems and electric functions remain

continuously operational during and after

collision.

– Driver has not depressed the brake or

accelerator pedal.

When changing wheels (tyres and rims),

ensure that these are approved for your

vehicle.

Malfunction

In the event of a

malfunction, one of these

78

Safety

wheels must be ﬁtted with tyres approved for

These systems are activated automatically every

time the vehicle is started.

These systems are activated in the event

of a problem with grip or trajectory

(conﬁrmed by this warning lamp ﬂashing on the

instrument panel).

The ASR system is automatically reactivated

every time the ignition is switched oﬀ or at

speeds over 31 mph (50 km/h)

5

your vehicle.

All tyre speciﬁcations are listed on the

tyre/paint label. For more information

on Identiﬁcation markings, refer to the

corresponding section.

Reactivation is manual below 31 mph (50 km/h).

Malfunction

In the event of a malfunction, this warning

lamp lights up on the instrument panel,

accompanied by the display of a message and

an audible signal.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Deactivation/Reactivation

In exceptional conditions (e.g. moving a vehicle

that is bogged down in mud, stuck in snow, on

loose soil), it may prove useful to deactivate the

ASR system, so that the wheels can move freely

and regain grip.

Reactivate the system as soon as the level of

grip permits.

With Touch screen BLUETOOTH audio

system or MyCitroën Play

Seat belts

Inertia reel

The seat belts are equipped with an inertia

reel which allows the strap length to adjust

automatically to the shape of the user. The seat

belt returns to its storage automatically when it

is not used.

The inertia reels are ﬁtted with a device which

automatically locks the strap in the event of a

collision, emergency braking or if the vehicle rolls

over. It can be released by pulling the strap ﬁrmly

and then releasing it so that it reels in slightly.

Pyrotechnic pretensioning

This system improves safety in the event of a

frontal or side impact.

Depending on the severity of the impact, the

pyrotechnic pretensioning system instantly

tightens the seat belts against the body of the

occupants.

ASR/DSC

These systems enhance safety during

normal driving, but should not encourage

the driver to take extra risks or drive at high

speed.

It is in conditions of reduced grip (rain, snow,

ice) that the risk of loss of grip increases. It

is therefore important for your safety to keep

these systems activated in all conditions, and

particularly in diﬃcult conditions.

Correct operation of these systems depends

on compliance with the manufacturer's

recommendations relating to the wheels

(tyres and rims), braking and electronic

components, as well as the assembly and

repair procedures provided by CITROËN

dealers.

In order to ensure that these systems remain

eﬀective in wintry conditions, the use of snow

or all-season tyres is recommended. All four

The ASR system is deactivated/

reactivated in the Driving touch screen

menu.

With MyCitroën Drive

The ASR system is deactivated/

reactivated in the Vehicle touch screen

menu.

With MyCitroën Drive Plus

The ASR system is deactivated/

reactivated in the ADAS touch screen

application.

Deactivation of the ASR system is

indicated by this indicator lamp on the

instrument panel coming on and the display of a

message.

The pyrotechnic pretensioning seat belts are

enabled when the ignition is on.

Force limiting system

79

Safety

This system reduces the pressure of the seat

belt on the chest of the occupant, thus improving

their protection.

Rear seat belts

Seat belts warning lamps

display

In the event of an impact

Depending on the nature and

seriousness of the impacts, the pyrotechnic

device may trigger before and independently

of airbag deployment. Deployment of the

pretensioners is accompanied by a slight

discharge of harmless smoke and a noise,

due to the activation of the pyrotechnic

cartridge incorporated in the system.

In all cases, the airbag warning lamp comes

on.

Following an impact, have the seat belt

system checked, and if necessary replaced,

by a CITROËN dealer or a qualiﬁed

workshop.

1. Front left seat belt warning lamp

2. Front right seat belt warning lamp

3. Rear left seat belt warning lamp

4. Rear centre seat belt warning lamp

5. Rear right seat belt warning lamp

Each of the rear seats has a three-point seat belt

with inertia reel.

The outer seats are ﬁtted with a pyrotechnic

pretensioning and force limiting system.

Not fastened/unfastened warning lamp

It comes on in red on both the instrument panel

and on the seat belts warning lamps display as

soon as the system detects that a seat belt is not

fastened or has been unfastened.

Fastening

► Pull the strap, then insert the tongue into the

buckle.

► Check that the seat belt is fastened correctly

by pulling on the strap.

Front seat belts

The front seat belts are ﬁtted with a pyrotechnic

pretensioning system and a force limiting

system.

Type 1

Front seat belt not fastened alert

When the ignition is switched on, if the

driver or front passenger has not fastened their

seat belt, the corresponding warning lamp (1 or

2) comes on in red. At a speed greater than 12

mph (20 km/h), the warning lamp ﬂashes red,

accompanied by an audible signal for around 2

minutes. After this time has elapsed, the warning

lamp remains on ﬁxed in red until the seat belt is

fastened.

Unfastening

► Press the red button on the buckle.

► Guide the seat belt as it is reeled in.

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Safety

To ensure the proper functioning of the belt

buckles, make sure that there are no foreign

bodies present (e.g. a coin) before fastening.

Before and after use, ensure that the seat belt

is reeled in correctly.

After folding or moving a seat or rear bench

seat, ensure that the seat belt is positioned

and reeled in correctly.

Rear seat belt not fastened alert

When the ignition is switched on, if one of

the rear passengers has not fastened their seat

belt, the corresponding warning lamp (3, 4 or 5)

comes on in red for 60 seconds.

2) comes on in red. At a speed greater than 12

mph (20 km/h), the warning lamp ﬂashes red,

accompanied by an audible signal for around 2

minutes. After this time has elapsed, the warning

lamp remains on ﬁxed in red until the seat belt is

fastened.

5

Seat belt unfastened alert

After the ignition is switched on, if the

driver or a passenger unfastens their seat belt,

the corresponding warning lamp (1, 2, 3, 4 or

5) comes on in red. At a speed greater than

12 mph (20 km/h), the warning lamp ﬂashes,

accompanied by an audible signal for around 2

minutes. After this time has elapsed, the warning

lamp remains on until the seat belt has been

fastened again.

With the ignition on, if the driver or a

passenger fastens their seat belt, the

corresponding warning lamp (1, 2, 3, 4 or 5)

comes on in green on the display.

With the ignition on, if one of the front or

rear passenger seats is detected as being

unoccupied, the corresponding warning lamp (2,

3, 4 or 5) comes on in grey.

When there are no longer any not fastened/

unfastened alerts, the green or grey warning

lamps remain on for around 30 seconds, then

go oﬀ.

Rear seat belt not fastened alert

When the ignition is switched on, if one of

the rear passengers has not fastened their seat

belt, the corresponding warning lamp (3, 4 or 5)

comes on in red for 60 seconds.

Installation

The lower part of the strap must be

positioned as low as possible over the pelvis.

The upper part must be positioned in the

hollow of the shoulder.

At the front, adjusting the position of the

seat belt may require the seat height to be

adjusted.

In order to be eﬀective, a seat belt must:

– be tightened as close to the body as

possible.

– be pulled in front of you with a smooth

movement, checking that it is not twisted.

– must only be used to secure one person.

– not show signs of tearing or fraying.

– not be changed or modiﬁed, in order to

avoid aﬀecting its performance.

Seat belt unfastened alert

After the ignition is switched on, if the

driver or a passenger unfastens their seat belt,

the corresponding warning lamp (1, 2, 3, 4 or

5) comes on in red. At a speed greater than

12 mph (20 km/h), the warning lamp ﬂashes,

accompanied by an audible signal for around 2

minutes. After this time has elapsed, the warning

lamp remains on until the seat belt has been

fastened again.

Advice

The driver must ensure that passengers

use the seat belts correctly and that they

are all fastened before setting oﬀ.

Wherever seated in the vehicle, you must

always fasten the seat belt, even for short

journeys.

Type 2

Recommendations for children

Use a suitable child seat if the passenger

is less than 12 years old or shorter than 1.5

metres.

Front seat belt not fastened alert

When the ignition is switched on, if the

driver or front passenger has not fastened their

seat belt, the corresponding warning lamp (1 or

Do not invert the seat belt buckles, as they

will not fulﬁl their role properly.

81

Safety

Never use the same seat belt to secure more

than one child.

Never carry a child on your lap.

For more information on Child seats, refer to

the corresponding section.

Electronic detectors record and analyse the

front and side impacts sustained in the impact

detection zones:

– In the event of violent impact, the airbags

deploy instantly and help better protect the

occupants of the vehicle; immediately after the

impact, the airbags deﬂate rapidly in order not

to hinder the visibility or the possible exit of the

occupants.

– In the event of a slight impact, a rear impact

and under certain rollover conditions, the airbags

may not deploy; only the seat belt helps to

protect you in these situations.

The seriousness of the impact depends on the

nature of the obstacle and the speed of the

vehicle at the moment of collision.

Impact detection zones

Maintenance

In accordance with current safety

regulations, for all work on your vehicle's

seat belts, contact a qualiﬁed workshop with

the skills and equipment needed, which a

CITROËN dealer is able to provide.

Have the seat belts checked regularly by a

CITROËN dealer or a qualiﬁed workshop,

particularly if the straps show signs of

damage.

A. Front impact zone

B. Side impact zone

When one or more airbags are deployed,

the detonation of the pyrotechnic charge

incorporated in the system makes a noise and

releases a small quantity of smoke.

This smoke is not harmful, but sensitive

individuals may experience irritation.

The detonation noise associated with the

deployment of one or more airbags may result

in a slight loss of hearing for a short time.

Clean the seat belt straps with soapy water or

a textile cleaning product, sold by CITROËN

dealers.

The airbags do not operate when the

ignition is switched oﬀ.

This equipment will only deploy once. If a

second impact occurs (during the same or a

subsequent accident), the airbag will not be

deployed again.

Airbags

General information

System designed to help improve the safety

of the occupants sitting in the front seats and

the rear outer seats, in the event of a violent

collision. The airbags supplement the action

of the seat belts equipped with a force limiting

system.

82

Safety

Front airbags

Lateral airbags

Curtain airbags

5

System contributing towards greater protection

for the driver and passengers (with the exception

of the rear centre passenger) in the event of a

serious side impact in order to limit the risk of

injury to the side of the head.

Each curtain airbag is built into the pillars and

the upper passenger compartment area.

Deployment

It deploys simultaneously with the corresponding

lateral airbag in the event of a serious side

impact applied to all or part of the side impact

zone B.

The curtain airbag inﬂates between the front

and rear occupants of the vehicle and the

corresponding windows.

System that protects the driver and front

passenger in the event of a serious front impact,

limiting the risk of head and chest injury.

The driver's airbag is ﬁtted in the centre of the

steering wheel; the front passenger airbag is

ﬁtted in the dashboard above the glove box.

This system protects the driver and front

passenger in the event of a serious side impact,

limiting the risk of injury to the chest, between

the hip and the shoulder.

Each lateral airbag is ﬁtted in the seat backrest

frame, on the door side.

Malfunction

Deployment

In the event of a malfunction,

these warning lamps light up on

the instrument panel. Contact a CITROËN dealer

or a qualiﬁed workshop to have the system

checked.

Deployment

They deploy, except the front passenger airbag

if it is deactivated*, in the event of a serious front

impact to all or part of the front impact zone A.

The front airbag inﬂates between the thorax and

head of the front occupant of the vehicle and the

steering wheel, driver's side, and the dashboard,

passenger's side, to cushion their forward

movement.

The lateral airbags are deployed on one side in

the event of a serious side impact applied to all

or part of the side impact zone B.

The lateral airbag inﬂates between the chest of

the vehicle's occupant and the corresponding

door panel.

The airbags may not be deployed in the event of

a serious impact.

* For more information on Deactivating the front passenger airbag, refer to the corresponding section.

83

Safety

In the event of a minor impact or bump at

the side of the vehicle or if the vehicle

rolls over, the airbags may not be deployed.

In the event of a rear or front collision, none of

the lateral airbags are deployed.

Front airbags

sensors - risk of malfunction of the lateral

airbags!

All work must be carried out only by a

CITROËN dealer or a qualiﬁed workshop

Do not drive holding the steering wheel

by its spokes or resting your hands on the

centre part of the wheel.

Passengers must not place their feet on the

dashboard.

Curtain airbags

Do not smoke as deployment of the airbags

can cause burns or the risk of injury from a

cigarette or pipe.

Never remove or pierce the steering wheel or

hit it violently.

Do not ﬁx or attach anything to the roof,

as this could cause head injuries when the

curtain airbag is deployed.

Do not remove the grab handles installed on

the roof.

Advice

For the airbags to be fully eﬀective,

observe the safety recommendations

below.

Do not ﬁx or attach anything to the steering

wheel or dashboard, as this could cause

injuries when the airbags are deployed.

Adopt a normal and upright sitting position.

Fasten your seat belt and position it correctly.

Do not place anything between the occupants

and the airbags (e.g. child, animal, object), do

not ﬁx or attach anything near or in the path of

the airbags, as this could cause injuries when

they are deployed.

Never modify the original deﬁnition of the

vehicle, particularly in the area directly around

the airbags.

Child seats

Lateral airbags

Use only approved seat covers

compatible with the deployment of these

airbags. For information on the range of seat

covers suitable for your vehicle, contact a

CITROËN dealer.

The legislation on carrying children is

speciﬁc to each country. Refer to the

legislation in force in your country.

For maximum safety, please observe the

following recommendations:

– In accordance with European regulations, all

children under the age of 12 or less than one

and a half metres tall must travel in approved

child seats suited to their weight, on seats

ﬁtted with a seat belt or ISOFIX mountings.

– Statistically, the safest seats in your

vehicle for carrying children are the rear

seats.

Do not ﬁx or attach anything to the seat

backrests (e.g. clothing) as this could cause

injuries to the chest or arm when the airbag is

deployed.

Do not sit with the upper part of the body any

nearer to the door than necessary.

The vehicle's front door panels include side

impact sensors.

Even if all of the precautions mentioned are

observed, a risk of injury or of minor burns to

the head, chest or arms cannot be ruled out

when an airbag is deployed. The bag inﬂates

almost instantly (within a few milliseconds)

then deﬂates within the same time,

discharging the hot gas via openings provided

for this purpose.

– A child weighing less than 9 kg must travel

in the "rearward facing" position both in the

front and in the rear.

A damaged door or any unauthorised or

incorrectly executed work (modiﬁcation or

repair) on the front doors or their interior trim

could compromise the operation of these

After an accident or if the vehicle has been

stolen, have the airbag systems checked.

All work must be carried out only by a

CITROËN dealer or a qualiﬁed workshop

84

Safety

It is recommended that children travel

on the rear seats of the vehicle:

– "rearward facing" up to the age of 3,

– "forward facing" over the age of 3.

thrown around the vehicle in the event of

sharp braking. Reﬁt the head restraint once

the child seat has been removed.

Child seat at the rear

5

Forward-facing or rearward-facing

Installing a booster seat

Make sure that the seat belt is correctly

positioned and tightened.

For child seats with a support leg, ensure that

the support leg is in ﬁrm and steady contact

with the ﬂoor.

The chest part of the seat belt must be

positioned on the child's shoulder without

touching the neck.

Ensure that the lap part of the seat belt

passes correctly over the child's thighs.

Use a booster seat with a backrest, equipped

with a belt guide at shoulder level.

An incorrectly installed child seat in a

vehicle compromises the child's safety in

the event of an accident.

► Move the vehicle's front seat forward and

straighten the backrest so that the legs of the

child in the forward-facing or rearward-facing

child seat itself do not touch the vehicle's front

seat.

► Check that the backrest of the forward-facing

child seat is as close as possible to the backrest

of the vehicle's rear seat, and ideally in contact

with it.

Additional protections

Ensure that there is no seat belt or seat belt

buckle under the child seat, as this could

destabilise it.

Remember to fasten the seat belts or the

child seat harness keeping the slack relative

to the child's body to a minimum, even for

short journeys.

When installing a child seat using the seat

belt, ensure that the seat belt is tightened

correctly on the child seat and that it secures

the child seat ﬁrmly on the vehicle seat. If

the passenger seat is adjustable, move it

forwards if necessary.

To prevent accidental opening of the

doors and rear windows, use the "Child lock".

Take care not to open the rear windows by

more than one third.

To protect young children from the sun's rays,

ﬁt side blinds on the rear windows.

As a safety measure, do not leave:

– A child alone and unsupervised inside a

vehicle.

– A child or an animal in a vehicle which is

exposed to the sun, with the windows closed.

– The keys within reach of children inside the

vehicle.

Centre rear seat

A child seat with a support leg must never be

installed on the centre rear passenger seat.

Remove the head restraint before

installing a child seat with a backrest on a

passenger seat.

Ensure that the head restraint is stored or

attached securely to prevent it from being

85

Safety

The front passenger airbag must be

deactivated before installing a rearward

facing child seat. Otherwise, the child risks

being seriously injured or killed if the

airbag is deployed.

Child seat at the front

Deactivating the front

passenger airbag

► Adjust the front passenger seat to the

highest and fully back longitudinal position,

with the backrest straightened.

Passenger airbag OFF

To ensure the safety of the child, the front

passenger airbag MUST be deactivated

when a "rearward facing" child seat is

installed on the front passenger seat.

Otherwise, the child risks being seriously

injured or killed in the event of deployment of

the airbag.

"Forward facing"

Warning label - Front passenger airbag

Vehicles not equipped with a

deactivation/reactivation control

Installing a "rearward facing" child seat on

the front passenger seat is strictly prohibited

- risk of death or serious injury in the event of

airbag deployment!

You must leave the front passenger

airbag active.

You must comply with the following instruction,

as reminded by the warning label on both sides

of the passenger sun visor:

"Rearward facing"

Deactivating/Reactivating the front

passenger airbag

For vehicles on which it is ﬁtted, the switch is

located on the side of the dashboard or inside

the glove box.

NEVER use a rearward facing child restraint

on a seat protected by an ACTIVE AIRBAG in

front of it, DEATH or SERIOUS INJURY to the

CHILD can occur.

86

Safety

Group 0+: from birth to 13 kg

Groups 2 and 3: from 15 to 36 kg

5

L1

L6

"RÖMER Baby-Safe"

"GRACO Booster"

Installed in the "rearward facing" position.

The child is restrained by the seat belt.

Only suitable for installation on the front

passenger seat or on the rear side seats.

Groups 2 and 3: from 15 to 36 kg

"ISOFIX" mountings

With the ignition oﬀ:

► To deactivate the airbag, turn the key in the

switch to the "OFF" position.

► To reactivate it, turn the key to the "ON"

position.

The seats shown below are ﬁtted with ISOFIX

compliant mountings:

L5

When the ignition is switched on:

This warning lamp comes on and remains

lit to signal deactivation.

"RÖMER KIDFIX 2R"

Can be ﬁtted to the vehicle's ISOFIX

mountings.

Or

The child is restrained by the seat belt.

Only suitable for installation on the side rear

seats.

This warning lamp comes on for about 1

minute to signal activation.

The head restraint on the vehicle seat must

be removed.

The mountings comprise three rings for each

seat, indicated by a marking:

– Two rings A, located between the vehicle seat

backrest and cushion.

Recommended child seats

Range of child seats secured using a three-

point seat belt.

87

Safety

C4 X

An incorrectly installed child seat in a

vehicle compromises the child's safety in

the event of an accident.

Strictly observe the ﬁtting instructions

provided in the user guide supplied with the

child seat.

For information about the options for

ﬁtting ISOFIX child seats in your vehicle,

refer to the summary table.

These rings are located behind zips.

The 2 latches on ISOFIX child seats are

secured to them.

– One ring B called the TOP TETHER for

attaching seats ﬁtted with an upper strap.

C4

This system prevents the child seat from tipping

forwards in the event of a front impact.

This ISOFIX mounting system provides fast,

reliable and safe ﬁtting of the child seat in the

vehicle.

Recommended ISOFIX child seats

Also consult the user guide from the child

seat’s manufacturer to ﬁnd out how to

install and remove the seat.

To secure the child seat to the TOP TETHER:

► Remove and stow the head restraint before

installing the child seat on this seat (reﬁt it once

the child seat has been removed).

"RÖMER Baby-Safe and its ISOFIX base"

(size category: E)

► Pass the strap of the child seat behind the

seat backrest, centring it between the openings

for the head restraint rods.

Group 0+: from birth to 13 kg

► Secure the upper strap hook to ring B.

► Tighten the upper strap.

When ﬁtting an ISOFIX child seat to the

left-hand rear seat of the bench seat,

before ﬁtting the seat, ﬁrst move the centre

rear seat belt towards the middle of the

vehicle, so as to avoid the seat interfering

with the operation of the seat belt.

88

Safety

"RÖMER Baby-Safe and its ISOFIX base"

"RÖMER Duo Plus ISOFIX"

(size category: B1)

"RÖMER Duo Plus ISOFIX"

(size category: B1)

5

(size category: E)

Group 0+: from birth to 13 kg

Group 1: from 9 to 18 kg

Installed "rearward facing" using an ISOFIX

base which is attached to rings A.

Suitable for forward-facing installation only.

Attached to rings A and ring B, referred to as

TOP TETHER, using an upper strap.

Three seat body angles: sitting, reclining,

lying down.

This child seat can also be used in seat

positions not equipped with ISOFIX

mountings. In this case, it must be secured to

the vehicle's seat by the three-point seat belt.

Adjust the front seat of the vehicle so that the

child's feet do not touch the backrest.

The base has a support leg, height-

adjustable, which rests on the vehicle's ﬂoor.

This child seat can also be secured with a

seat belt. In this case, only the shell is used

and attached to the vehicle seat using the

three-point seat belt.

i-Size child seats

i-Size child seats have two latches that are anchored to the two rings A.

These i-Size child seats also have:

– either an upper strap that is attached to ring B.

– or a support leg that rests on the vehicle ﬂoor, compatible with the approved i-Size seat position.

Their role is to prevent the child seat from tipping forward in the event of a collision.

For more information on the ISOFIX mountings, refer to the corresponding section.

89

Safety

Installing universal, ISOFIX and i-Size child seats

In compliance with European regulations, this table indicates the possibilities for installing child seats secured using the seat belt and universally approved

(a) as well as the largest ISOFIX and i-Size child seats for the seat positions ﬁtted with ISOFIX anchorage points in the vehicle.

Seat number

Front seats

(j)

Rear seats

(j)

1

3

1

4

5

6

5

Front passenger airbag

Deactivated "OFF"

Activated "ON" (c)

yes (d) (i)

(b)

Position compatible with a universal (a)

no

yes (d) (h)

yes

yes (e)

no (f)

yes

child seat

Position compatible with an i-Size child

no (f)

seat

Position equipped with a TOP TETHER

hook

"Carrycot" type child seat

"Rearward facing" ISOFIX child seat

"Forward facing" ISOFIX child seat

Booster child seat

no

no (f)

no

R3 (g)

F3 (g)

B3 (g)

no (f)

B3 (f)

R3 (g)

F3 (g)

B3 (g)

B3 (f) (k)

90

Safety

Rules:

(h) For a "rearward facing" and/or "forward

facing" universal child seat (U) in groups 0,

0+, 1, 2 or 3.

5

– A position that is i-Size compatible is also

compatible with R1, R2 and F2X, F2, B2.

– A position that is R3 compatible is also

compatible for R1 and R2.

– A position that is F3 compatible is also

compatible for F2X and F2.

(i) For a "forward facing" universal child seat

(UF) in groups 1, 2 or 3.

(j) Depending on version, refer to the

legislation in force in your country before

installing a child in this seat position.

– A position that is B3 compatible is also

compatible with B2.

(a) Universal child seat: child seat that can be

installed in all vehicles using the seat belt.

(k) Adjust the front passenger seat to the fully

backward position.

(b) To install a "rearward facing" child seat at

this seat position, the front passenger airbag

must be deactivated ("OFF").

(c) Only a "forward facing" child seat is

authorised at this seat position with the front

passenger airbag activated ("ON").

(d) For a seat with height adjustment, adjust the

seat to the highest position and move it fully

back, with the backrest straightened.

For a seat without height adjustment,

move the seat fully back, with the backrest

straightened.

Key

Seat position where the installation of a

child seat is forbidden.

Front passenger airbag deactivated.

(e) Never install a child seat with a support leg

on the centre rear seat.

(f) Seats not ﬁtted with "ISOFIX" mountings.

Front passenger airbag activated.

(g) Adjust the front passenger seat to the

middle longitudinal position with the

backrest straightened.

Seat position suitable for the installation

of a child seat secured using the seat belt

91

Safety

and universally approved "rearward facing"

and/or "forward facing" (U) for all sizes and

weight groups.

Seat position suitable for the installation

of a child seat secured using the seat belt

and universally approved "forward facing"

(UF) for groups 1, 2 & 3 only.

Seat position authorised for the

installation of an i-Size child seat.

Seat position not suitable for the

installation of a child seat with support

leg.

Manual child lock

The system prevents a rear door from being

opened using its interior handle.

The control is located on the edge of each rear

door (indicated by a marking on the bodywork).

Activation/Deactivation

Presence of a Top Tether anchorage

point behind the seat or on the cover

shelf, authorising the installation of a universal

ISOFIX child seat.

► To activate, turn the built-in key fully:

• To the right on the left-hand rear door.

• To the left on the right-hand rear door.

► To deactivate, turn it in the opposite direction.

"Rearward facing" ISOFIX child seat:

– R1: ISOFIX child seat for a baby.

– R2: ISOFIX reduced size child seat.

– R3: ISOFIX large size child seat.

"Forward facing" ISOFIX child seat:

– F2X: ISOFIX child seat for toddlers.

– F2: ISOFIX reduced height child seat.

– F3: ISOFIX full height child seat.

Booster child seat:

– B2: reduced width booster seat.

– B3: full width booster seat.

Seat position where the installation of an

ISOFIX child seat is forbidden.

92

Safety for Your Citroen C4 SUV Third Generation (2020-2025)

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