Get Safety -> Electronic stability control (ESC) Guide for Citroen C4 SUV Third Generation (2020-2025)

Safety

Pack included, there are additional services

available to you in your personal space, via

the website for your country.

For information about the SOS and

Assistance Pack, please refer to the general

conditions for these services.

be notiﬁed of any rectiﬁcation, erasure or

restriction carried out in compliance with

GDPR, unless it proves impossible or

involves a disproportionate eﬀort.

You also have the right to lodge a complaint

with the respective data protection

supervisory authority.

By default, depending on equipment,

deactivate/reactivate geolocation by

simultaneously pressing the 2 buttons, then

press the "ASSISTANCE" button to conﬁrm.

If you purchased your vehicle outside the

CITROËN dealer network, you are

If you want to claim your above-mentioned

rights please contact us per email at:

privacyrights@stellantis.com.

For more information regarding our contact

details please take a look at our Privacy &

Cookies Policy on the brand's website.

invited to have a dealer check the

conﬁguration of these services and, if desired,

modify it as required. In a multilingual country,

services can be conﬁgured to use the oﬃcial

national language of your choice.

Electronic stability control

(ESC)

The electronic stability control programme

includes the following systems:

– Anti-lock braking system (ABS) and Electronic

brake force distribution (EBFD).

– Emergency braking assistance (EBA).

– Post Collision Safety Brake (PCSB).

– Anti-slip regulation (ASR).

For technical reasons and in particular to

improve the quality of telematics services

provided to customers, the Manufacturer

reserves the right to carry out updates to the

vehicle's on-board telematics system at any

time.

ASSISTANCE

► If the vehicle breaks down, press button 2

for more than 2 seconds to request assistance

(conﬁrmed by a voice message*).

► Pressing again immediately cancels the

request.

– Dynamic stability control (DSC).

Anti-lock braking system

(ABS)/Electronic brake force

distribution (EBFD)

These systems enhance the vehicle’s stability

and handling during braking, and enable greater

control while cornering, particularly on poor or

slippery road surfaces.

Vehicles equipped with MyCitroën

Drive Plus

During an update to the vehicle's on-board

telematics system, the ASSISTANCE system

will be unavailable.

Privacy mode allows you to manage the

level of sharing (data and/or location)

between your vehicle and CITROËN.

It can be conﬁgured in the Settings touch

screen menu or application, depending on the

audio equipment.

If you beneﬁt from the Citroën Connect

Box oﬀer with the SOS and Assistance

* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the oﬃcial national language chosen by the owner of the

vehicle.

The list of countries covered and the telematic services provided is available from dealers or on the website for your country.

Safety

ABS prevents wheel locking in the event of

emergency braking.

Electronic brake force distribution (EBFD)

manages overall braking pressure on each

individual wheel.

► When braking in an emergency, depress

the pedal very ﬁrmly and maintain this

pressure.

After an impact

Have it checked by a CITROËN dealer or

a qualiﬁed workshop.

warning lamps will come on ﬁxed on the

instrument panel, accompanied by the Service

warning lamp, the display of a message and an

audible signal.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Post Collision Safety Brake

(PCSB)

If an accident is detected, the vehicle initiates

automatic post collision braking. The goal of this

system is to reduce the risk of further collisions if

the driver does not react.

The system is not operational if the capability of

the vehicle to trigger and execute the automatic

post collision braking is not available, as it can

occur in destructive accidents or in other speciﬁc

accident scenarios.

Emergency braking

assistance (EBA)

This system reduces the emergency stopping

distance, by optimising the braking pressure.

It is triggered in relation to the speed at which

the brake pedal is depressed. The eﬀect of this

is a reduction in the resistance of the pedal and

an increase in braking eﬃciency.

Normal operation of the ABS may make

itself felt by slight vibrations of the brake

pedal.

The ﬁxed illumination of this warning lamp

signals that there is a fault with the ABS.

The vehicle retains conventional braking. Drive

carefully at a moderate speed.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

It is possible to override the automatic braking by

pressing the brake pedal or accelerator pedal.

Anti-slip regulation (ASR)

/ Dynamic stability control

(DSC)

Anti-slip regulation (or traction control) optimises

traction by using engine braking and by applying

the brakes on the driving wheels to avoid one

or more wheels spinning. It also enhances the

vehicle's directional stability.

If there is a diﬀerence between the vehicle’s

trajectory and the path desired by the driver, the

dynamic stability control system automatically

uses engine braking and the brakes on one or

more wheels to return the vehicle to the desired

path, within the limits of the laws of physics.

This warning lamp, when lit together with

the STOP and ABS warning lamps,

accompanied by a message and an audible

signal, indicates an EBFD malfunction.

You must stop the vehicle.

Stop as soon as it is safe to do so and switch oﬀ

the ignition.

Contact a CITROËN dealer or a qualiﬁed

workshop.

Operating conditions

The system operates, if the following conditions

are met:

– Airbags or pyrotechnic seat belt pretensioners

have been deployed by the collision.

– Braking systems and electric functions remain

continuously operational during and after

collision.

– Driver has not depressed the brake or

accelerator pedal.

When changing wheels (tyres and rims),

ensure that these are approved for your

vehicle.

Malfunction

In the event of a

malfunction, one of these

Safety

wheels must be ﬁtted with tyres approved for

These systems are activated automatically every

time the vehicle is started.

These systems are activated in the event

of a problem with grip or trajectory

(conﬁrmed by this warning lamp ﬂashing on the

instrument panel).

The ASR system is automatically reactivated

every time the ignition is switched oﬀ or at

speeds over 31 mph (50 km/h)

your vehicle.

All tyre speciﬁcations are listed on the

tyre/paint label. For more information

on Identiﬁcation markings, refer to the

corresponding section.

Reactivation is manual below 31 mph (50 km/h).

Malfunction

In the event of a malfunction, this warning

lamp lights up on the instrument panel,

accompanied by the display of a message and

an audible signal.

Have it checked by a CITROËN dealer or a

qualiﬁed workshop.

Deactivation/Reactivation

In exceptional conditions (e.g. moving a vehicle

that is bogged down in mud, stuck in snow, on

loose soil), it may prove useful to deactivate the

ASR system, so that the wheels can move freely

and regain grip.

Reactivate the system as soon as the level of

grip permits.

With Touch screen BLUETOOTH audio

system or MyCitroën Play

Seat belts

Inertia reel

The seat belts are equipped with an inertia

reel which allows the strap length to adjust

automatically to the shape of the user. The seat

belt returns to its storage automatically when it

is not used.

The inertia reels are ﬁtted with a device which

automatically locks the strap in the event of a

collision, emergency braking or if the vehicle rolls

over. It can be released by pulling the strap ﬁrmly

and then releasing it so that it reels in slightly.

Pyrotechnic pretensioning

This system improves safety in the event of a

frontal or side impact.

Depending on the severity of the impact, the

pyrotechnic pretensioning system instantly

tightens the seat belts against the body of the

occupants.

ASR/DSC

These systems enhance safety during

normal driving, but should not encourage

the driver to take extra risks or drive at high

speed.

It is in conditions of reduced grip (rain, snow,

ice) that the risk of loss of grip increases. It

is therefore important for your safety to keep

these systems activated in all conditions, and

particularly in diﬃcult conditions.

Correct operation of these systems depends

on compliance with the manufacturer's

recommendations relating to the wheels

(tyres and rims), braking and electronic

components, as well as the assembly and

repair procedures provided by CITROËN

dealers.

In order to ensure that these systems remain

eﬀective in wintry conditions, the use of snow

or all-season tyres is recommended. All four

The ASR system is deactivated/

reactivated in the Driving touch screen

menu.

With MyCitroën Drive

The ASR system is deactivated/

reactivated in the Vehicle touch screen

menu.

With MyCitroën Drive Plus

The ASR system is deactivated/

reactivated in the ADAS touch screen

application.

Deactivation of the ASR system is

indicated by this indicator lamp on the

instrument panel coming on and the display of a

message.

The pyrotechnic pretensioning seat belts are

enabled when the ignition is on.

Force limiting system

Safety -> Electronic stability control (ESC) for Your Citroen C4 SUV Third Generation (2020-2025)

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