EMERGENCY OR ASSISTANCE CALL
EMERGENCY CALL
ASSISTANCE CALL
In an emergency, press this button for more than
Press this button for more than 2 seconds to request
assistance if the vehicle breaks down.
A voice message conÞrms that the call has been made*.
2 seconds. Flashing of the green indicator lamp and a
voice message conÞrm that the call has been made to
the CITROËN Emergency team*.
Pressing this button again immediately cancels the request. The green
indicator lamp goes off.
Pressing this button again immediately cancels the request.
The cancellation is conÞrmed by a voice message.
The green indicator lamp remains on (without ßashing) when
communication is established. It goes off at the end of communication.
OPERATION OF THE SYSTEM
This call is dealt with by the CITROËN Emergency team which receives
locating information from the vehicle and can send a detailed alert to the
appropriate emergency services. In countries in which the team is not
operational, or when the locating service has been expressly declined,
the call is dealt with directly by the emergency services (112) without
the vehicle location.
When the ignition is switched on,
the green indicator lamp comes on for
3 seconds indicating that the system is
operating correctly.
If the orange indicator lamp ßashes: there
is a system fault.
If the orange indicator lamp is on continuously:
the backup battery must be replaced.
In either case, contact a CITROËN dealer
or a qualiÞed workshop.
If an impact is detected by the airbag ECU, and independently
of the deployment of any airbags, an emergency call is made
automatically.
If you beneÞt from the CITROËN eTouch offer, you also have available
additional services in your MyCITROËN personal space, via the CITROËN
If you purchased your vehicle outside the CITROËN dealer network,
we invite you to have a dealer check the conÞguration of these services
and, if desired, modiÞed to suit your wishes. In a multi-lingual country,
conÞguration is possible in the ofÞcial national language of your choice.
* These services are subject to conditions and availability.
Consult a CITROËN dealer.
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