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Audio and Telematics -> Emergency or assistance call for Your Citroen Ds5 SUV First Generation (2011-2018)

Emergency or assistance call  
Localised Emergency call  
In an emergency, press this  
button for more than 2 seconds.  
Flashing of the green indicator  
lamp and a voice message  
confirm that the call has  
If an impact is detected by the airbag  
control unit, and independently of  
the deployment of any airbags, an  
emergency call is made automatically.  
been made to the "Localised  
Emergency Call"* centre.  
Pressing this button again immediately cancels  
the call.  
The green indicator lamp goes off.  
At any time, pressing this button for more than  
8 seconds cancels the call.  
If you benefit from the DS Connect BOX  
offer with the SOS and assistance  
pack included, you also have available  
additional services in your MyCITROËN  
personal space,  
via the CITROËN Internet website in  
your country, accessible on  
The green indicator lamp remains on (without  
flashing) when communication is established.  
It goes off at the end of the call.  
This call is dealt with by the "Localised  
Emergency Call" centre, which receives  
locating information from the vehicle and  
can send a detailed alert to the appropriate  
emergency services.  
In countries in which a centre is not  
operational, or when the locating service  
has been expressly declined, the call is dealt  
with directly by the emergency services (112)  
without the vehicle location.  
* These services are subject to conditions and  
availability.  
Consult a CITROËN dealer.  
279  
Audio and Telematics  
Localised Assistance call  
Press this button for more than  
2 seconds to request assistance  
if the vehicle breaks down.  
A voice message confirms that  
the call has been started*.  
Operation of the system  
When the ignition is switched on,  
If you purchased your vehicle outside  
the green indicator lamp comes  
on for 3 seconds indicating that  
the system is operating correctly.  
the CITROËN dealer network, we  
invite you to have a dealer check the  
configuration of these services and, if  
desired, modified to suit your wishes.  
In a multi-lingual country, configuration  
is possible in the official national  
language of your choice.  
Pressing this button again immediately cancels  
the request.  
The cancellation is confirmed by a voice  
message.  
The orange indicator lamp  
flashes then goes off: the system  
has a fault.  
The orange indicator lamp is on fixed: the back-  
up battery should be replaced.  
In both cases, the emergency and assistance  
calls service may not work.  
Contact a qualified repairer as soon as  
possible.  
For technical reasons, particularly  
to improve the quality of Telematic  
services to customers, the  
manufacturer reserves the right to  
carry out updates to the vehicle's on-  
board telematic system.  
The fault with the system does not  
prevent the vehicle being driven.  
* These services are subject to conditions and  
availability.  
Consult a CITROËN dealer.