Get Ready to go Guide for Citroen Relay Van 2014-2024

Access

3-ButtOn rEMOtE cOntrOL

unlocking the cab

unlocking the

load space

central locking

Pressing this button briefly locks

Pressing this button unlocks the

side door and the rear doors of

the load space.

all of your vehicle's doors, cab

and load space. If one of the

doors is open or is not closed

Pressing this button unlocks your

vehicle's cab.

The interior courtesy lamp comes

on briefly and the direction

correctly, the central locking will not work.

The direction indicators ﬂash twice.

The direction indicators flash once. The

indicator lamp on the control on the centre

console comes on then flashes.

If your vehicle has an alarm, pressing this

button deactivates it.

indicators flash twice.

The indicator lamp in the central locking

button, located in the dashboard, goes off.

If your vehicle has an alarm, pressing this

button sets it.

The indicator lamp in the central

locking button, located in the

dashboard, comes on and

flashes.

Access

deadlocking

Pressing this button twice in

succession deadlocks the

vehicle. It is then impossible

to open the doors from the inside

or the outside.

The direction indicators flash three times.

Never leave anyone inside the vehicle

when it is deadlocked.

central locking

2-ButtOn rEMOtE cOntrOL

Folding / unfolding the key

Pressing this button

simultaneously locks all of your

vehicle's doors. If one of the

Press this button to release the

key from its housing.

central unlocking

Pressing this button

simultaneously unlocks all of your

vehicle's doors.

To fold the key, press the button

then fold the key into the housing.

doors is open or not fully closed,

the central locking does not take place.

The interior courtesy lamp comes

on for a moment and the direction indicators

flash twice.

The direction indicators flash twice.

If you do not press the button, there is

a risk of damaging the mechanism.

If your vehicle has an alarm, pressing this

button sets it.

If your vehicle has an alarm, pressing this

button deactivates it.

The indicator lamp in the central locking

button, located in the dashboard, goes off.

The indicator lamp in the central

locking button, located in the

dashboard, comes on and

flashes.

2

Access

-

Remove the housing and change the

battery 3 observing the polarities.

KEY

rEMOtE cOntrOL BAttErY

This locks and unlocks the vehicle's doors,

opens and closes the fuel filler cap, as well

as starting and stopping the engine.

Reference: CR 2032/3 volts.

Put the battery holder housing 2 back

inside the key and secure it by turning

the screw 1.

changing the battery

-

Press the button to eject the key.

-

Turn the screw 1 from the closed

padlock to the open padlock using a

screwdriver with a thin lip.

There is a risk of damage if the

replacement battery is not of the

correct type.

-

Use the screwdriver as a lever to extract

the battery holder housing 2.

Only use batteries which are identical or of

an equivalent type to those recommended

by a CITROËN dealer. Take used batteries

to an authorised collection point.

Access

MAIn FunctIOnS OF tHE KEY

type of key

unlocking the cabin

Locking the doors

unlocking the rear doors

Mechanical key

-

Turn anti-clockwise

(driver's side).

Turn clockwise

(driver's side).

Remote control

Signalling

Direction indicators

2 flashes.

Off.

1 flash.

2 flashes.

Flashing.

Indicator lamp in the central

locking control button on the

dashboard

On for about 3 seconds,

then flashing.

Using the mechanical key in the drivers' door lock barrel does not activate (set) or deactivate the alarm.

2

Access

Operating the remote control, even when it

is in your pocket, may result in involuntary

unlocking of the doors.

ELEctrOnIc IMMOBILISEr

All of the keys contain an electronic

immobiliser device.

The simultaneous use of other high

This device locks the engine supply system.

It is activated automatically when the key is

removed from the ignition.

frequency equipment (mobile telephones,

domestic alarms…), may interfere with the

operation of the remote control temporarily.

The remote control does not operate while

the key is in the ignition, even if the ignition

is off, except for reinitialisation.

After the ignition is switched on, a dialogue

is established between the key and the

electronic immobiliser system.

cOnFIdEntIAL cArd

This warning lamp is switched off

after the ignition is switched on

and the key has been recognised,

the engine can be started.

When purchasing a second-hand vehicle:

This is given to you on delivery of your

vehicle with the duplicate keys.

-

ensure that you are given the

confidential card,

It contains the identification code necessary

for any work carried out by a CITROËN

dealer on the electronic immobiliser system.

This code is hidden by a film, which should

be removed only if necessary.

-

have the keys memorised by a

If the key is not recognised, the engine

cannot be started. Use another key and

have the faulty key checked by a CITROËN

dealer.

CITROËN dealer to ensure that the keys

in your possession are the only ones

which can start the vehicle.

Keep your card in a safe place, never inside

the vehicle.

Good practice

When undertaking a long trip or journey,

however, it is advisable to take it with you

along with your personal papers.

Driving with the doors locked may

make access to the passenger

compartment by the emergency services

more difficult in an emergency.

Make a careful note of the key number. If the

keys are are lost, it will be easier for your

CITROËN dealer to help if you can supply

this number and the confidential card.

As a safety precaution (with children on

board), remove the key from the ignition

when leaving the vehicle, even for a short

time.

Do not make any modifications to the

electronic immobiliser system.

Access

ALArM

remote control fault

Good practice

If your vehicle is fitted with an anti-theft

alarm.

Unlock the doors by using the key in the

door lock; the alarm is triggered.

to deactivate the siren quickly following

a false alarm:

This provides:

Switch on the ignition, recognition of the

key's code turns off the alarm.

-

switch on the ignition, recognition of the

key's code will switch off the alarm,

-

exterior perimeter protection by

detectors on the openings (doors,

bonnet) and on the electrical power

supply,

-

press the unlocking button (cab and key)

on the remote control.

Locking the doors by using the key in

the door lock does not set the alarm.

To avoid setting the alarm, when washing

the vehicle for example, lock the vehicle

using the key.

-

anti-tilt protection*.

Activation of the alarm

Unlocking the vehicle using the remote

control deactivates the siren automatically.

deactivation using the remote control

First ensure that all of the doors and bonnet

are closed correctly.

When this button is pressed, the

alarm is deactivated when the

vehicle is unlocked.

The alarm is set by pressing this

padlock, the protection is active

after a few seconds.

While the alarm is monitoring,

any intrusion triggers the siren for

approximately 30 seconds, accompanied by

illumination of the direction indicators.

deactivation of the anti-tilt

protection*

Press this control to deactivate

the protection (when towing the

vehicle with the alarm on, for

example).

The alarm then returns to

monitoring mode but the

triggering event is stored and is

The protection remains active

until the doors are unlocked with the central

locking.

indicated by illumination of the

electronic immobiliser warning lamp for about

10 seconds when the ignition is switched on.

The alarm is also triggered following an

electrical supply cut-off, when the supply is

restored.

* Depending on engine.

2

Access

child lock

FrOnt dOOrS

This prevents opening of the sliding side

door from the inside.

Use the corresponding button on the remote

control or use the key in the driver's door

lock barrel to unlock.

Press the control located on the edge of the

side door.

Pull the handle towards you.

SLIdInG SIdE dOOr

Take care not to obstruct the guide space

on the floor in order for the door to slide

correctly.

From inside

To unlock and open, push the handle

towards the rear.

From outside

Ensure that the door opens fully in order

for the latch at the bottom of the door to

engage.

Pull the handle towards you then towards

the rear.

To release and close, pull the handle while

sliding the door.

Do not drive with the sliding side door

open.

Access

rEAr dOOrS

From outside

Opening / closing

Opening to 180°

From inside

If your vehicle is fitted with this equipment,

a retractable check strap system permits

extending of the opening from 96° to 180°.

Pull the handle on the door panel towards

you, then push to open the right hand door.

To open, pull the handle towards you then

pull the lever to open the left-hand door.

Push the lever to open the left hand door.

Press the button, located on the door trim

pad, to widen the angle of the door.

To close, start with the left hand door, then

close the right hand door.

The two hinged doors open to 96°.

To close, start with the left-hand door then

close the right-hand door.

The check strap will take up its normal

position again automatically on closing.

Do not drive with a rear door open.

2

Access

Load space

Press to lock or unlock the side

door and rear doors from the cab.

The indicator lamp remains on

when locked

Anti-intrusion security

When the vehicle is started, the

system locks the cab and load space

doors automatically when you reach

approximately 12 mph (20 km/h).

If none of the doors is opened during the

journey, the locking remains active.

The indicator lamp in the control:

LOcKInG / unLOcKInG FrOM InSIdE

cab and load space

Activation/deactivation of the system

-

comes on when the doors

The system setting is made with the MOdE

button: in the "Autoclose" menu, select "ON"

or "OFF".

are locked and the ignition is

switched on,

Pressing permits electric central

locking and unlocking, when the

doors are closed.

-

then flashes when the doors

are locked when stationary

with the engine off.

Refer to the "Technology on board -

Vehicle configuration" section.

door open warning lamp

The control is not active when the vehicle

has been locked using the remote control or

the key from the outside.

If this warning lamp comes on,

check that all of the doors and

the bonnet are closed correctly.

The doors can still be opened from the

inside.

If one of the doors is open or is not

closed correctly, the central locking

does not work.

Good practice

reversing camera

If you decide to drive with the doors locked,

be aware that this could make access to the

vehicle by the emergency services more

difficult in an emergency.

With the vehicle stationary, opening the rear

doors activates the camera and sends the

image to the screen fitted in the cab.

Instruments and controls

Level 1 display screen

In the lower part:

-

Time,

Ambient temperature,

Miles / kilometres travelled,

Trip computer (range, fuel

consumption...),

Level 1 instrument panel / display screen

-

Headlamp beam height,

Programmable overspeed warning,

Cruise control or speed limiter,

Gear shift indicator,

InStruMEnt PAnELS

1. Speedometer (mph or km/h).

2. Display screen.

3. Fuel gauge.

Stop & Start.

4. Coolant temperature.

5. Rev counter (rpm or tr/min x 1000).

In the upper part:

-

Date,

Service indicator,

Alert messages,

System status messages,

Vehicle configuration.

2

Instruments and controls

Level 2 display screen

In the left-hand part:

-

Time,

Ambient temperature,

Alert or state indicators,

Cruise control or speed limiter.

Level 2 instrument panel / display screen

In the right-hand part:

-

Date,

Service indicator,

Trip computer (range, fuel

consumption...),

-

Alert messages,

Messages on the state of systems,

Vehicle configuration,

Headlamp beam height,

Miles / kilometres travelled.

Instruments and controls

WArnInG/IndIcAtOr LAMPS

Every time the engine is started: a series of warning lamps comes on, applying a self-checking test. They go off almost

immediately.

When the engine is running: a warning lamp becomes an alert if it remains on continuously or flashes. This initial warning may

be accompanied by an audible signal and a message in the screen. "Do not ignore these warnings."

Warning/indicator lamp

is

indicates

Solution - action

on temporarily.

minor faults.

Contact a CITROËN dealer or a qualified workshop.

major faults.

and/or

an engine system fault.

continuously on,

accompanied by

a message on

the screen.

Service

Make a note of the warning message and contact a

CITROËN dealer or a qualified workshop.

the parking brake is applied or

has not been released correctly. lamp.

Releasing the parking brake switches off the warning

Parking brake

on.

the fluid level is too low.

Top up with a fluid listed by CITROËN.

Brake fluid level

Stop as soon as it is safe to do so.

Park, switch off the ignition and contact a cItrOËn

dealer or a qualified workshop.

continuously on,

even though the

level is correct.

Stop as soon as it safe to do so.

Contact a CITROËN dealer or a qualified workshop.

Electronic brake

force distribution

+

on.

a fault with the system.

The vehicle retains conventional braking without

assistance. However, we recommend that you stop and

contact a CITROËN dealer or a qualified workshop.

Anti-lock braking

system

2

Instruments and controls

Warning/indicator lamp

is

indicates

Solution - action

Park and switch off the ignition.

Allow the system to cool sufficiently.

Check the level visually.

"Checks - Levels and checks" section.

If the level is low, top-up the coolant.

on H in the red

zone.

the coolant temperature is too

high.

and/or

an abnormal increase.

Coolant

temperature

on with the

needle in the red

zone.

If the level is correct, contact a CITROËN dealer or a

qualified workshop.

flashing, for a

few seconds,

with a message

in the screen.

Have the engine oil changed as soon as possible.

After the second level of alert, engine performance will

be limited.

a high level of deterioration of

the engine oil.

Engine oil

pressure

Park and switch off the ignition.

Check the level with the dipstick.

"Checks - Levels and checks" section.

If the level is low, top-up the oil.

If the level is correct, contact a CITROËN dealer or a

qualified workshop.

on temporarily

or remains on

continuously,

with the engine

running.

low oil level

or

a major fault.

Check the battery terminals…

"Quick help - Flat battery" section.

a fault with the charging system

or the battery.

on.

Battery charge

continuously on,

fixed or flashing

in spite of the

checks.

Have it checked by a CITROËN dealer or a qualified

workshop.

an ignition or injection fault.

Door or bonnet

open detection

a door or the bonnet is not

closed correctly.

Check that the cab doors, the rear and side doors and

the bonnet are closed.

on.

Instruments and controls

Warning/indicator lamp

is

indicates

Solution - action

the driver has not fastened his

seat belt.

on then flashes.

Pull the strap then insert the tongue in the buckle.

Seat belt not

fastened

accompanied

by an audible

signal then

Check that the seat belt is fastened correctly by pulling

the strap.

the vehicle is moving with the

driver's seat belt unfastened.

"Safety - Seat belts" section.

remains on.

on,

The vehicle retains conventional steering without

assistance.

accompanied

by an audible

signal and a

message in the

screen.

Power steering

a fault with the system

Have it checked by a CITROËN dealer or a qualified

workshop.

Have it checked by a CITROËN dealer or a qualified

workshop.

Front/lateral

airbag

flashing or

continuously on. belt pretensioner.

a fault with an airbag or a seat

"Safety - Airbags" section.

Pneumatic

suspension

Have it checked by a CITROËN dealer or a qualified

workshop.

on.

a fault with the system.

front brake pads worn.

Have the brake pads replaced by a CITROËN dealer or

a qualified workshop.

Brake pads

2

Instruments and controls

Warning/indicator lamp

is

indicates

Solution - action

The system optimises traction and allows improved

directional stability of the vehicle.

flashing.

it is in operation.

on,

accompanied

by an audible

signal and a

message in the

screen.

a fault with the system or the

hill start assist.

DSC/ASR

Contact a CITROËN dealer or a qualified workshop.

"Safety - Driving safely" section.

a fault with the Intelligent

Traction Control.

on.

It is recommended that you leave the engine running

until the warning lamp goes off so that regeneration can

be completed.

the regeneration of the particle

filter.

Particle filter

on.

"Checks - Levels and checks" section.

Engine

auto-diagnosis

a fault with the engine or

emission control system.

Have the system checked by a CITROËN dealer or a

qualified workshop without delay.

on.

Park and switch off the ignition.

a tyre deflated or punctured.

a faulty sensor.

Change the wheel or repair the tyre.

Tyre under-

inflation

detection

on,

accompanied

by the service

warning lamp.

Have it checked by a CITROËN dealer or a qualified

workshop.

Instruments and controls

Warning/indicator lamp

is

indicates

Solution - action

unintended wander to the left.

flashing,

accompanied by

an audible signal.

Lane departure

warning system

Turn the steering wheel in the other direction to return

to the correct trajectory.

unintended wander to the

right.

the ignition key introduced

has not been recognised

Change the key and have the faulty key checked by a

CITROËN dealer.

on.

Starting is not possible.

"Ready to go - Access" section.

Electronic

immobiliser

on for 10 seconds

Have the state of the locks checked by a CITROËN

dealer or a qualified workshop.

when switching on triggering of the alarm.

the ignition.

Have the filter bled by a CITROËN dealer or a qualified

workshop.

"Checks - Levels and checks" section.

on, accompanied

by a message in

the screen.

Water in Diesel

fuel filter

there is water in the fuel filter.

reduced driving range.

Have the AdBlue topped-up without delay.

Do not wait until the remaining range is 0 miles, you will

not be able to restart the engine!

on, then flashing,

accompanied by

a message in the

screen.

AdBlue

"Checks - AdBlue" section.

Refuel without delay.

The calculation of the remaining fuel depends on the

style of driving, the profile of the road, the time elapsed

and the distance travelled since the warning lamp first

came on.

on with the needle the fuel reserved is being

in zone E.

used.

Low fuel level

flashing.

a fault with the system.

Contact a CITROËN dealer or a qualified workshop.

2

Instruments and controls

Warning/indicator lamp

is

indicates

Solution - action

Diesel pre-

heater

the ambient temperature

necessitates pre-heating.

on.

Wait until the lamp goes off before operating the starter.

Turn the lighting control stalk ring to the second

position.

Dipped beam

Main beam

a manual selection.

on.

the control stalk has been

pulled towards you.

Pull the lighting control stalk again to return to dipped

beam.

The headlamps are dipped automatically according to

the driving conditions and traffic.

"Technology on board - Vehicle configuration" section.

Automatic

headlamp

dipping

activation of the function in

the "MODE" menu.

To the Right: press the stalk upwards.

To the Left: press the stalk downwards.

Direction

indicators

flashing with

buzzer.

a change of direction using the

lighting stalk.

Manual selection.

The foglamps only operate if the dipped beam

headlamps are on.

the button on the MODE control

panel has been pressed.

Front foglamps

on.

Manual selection.

the button on the MODE control The rear foglamps only operate if the dipped beam

Rear foglamps

on.

panel has been pressed.

headlamps are on.

When visibility is normal, switch them off.

Manual selection.

"Ease of use and comfort - Steering mounted controls"

section.

the cruise control has been

selected.

Cruise control

Instruments and controls

Screen

displays

indicates

Solution - action

the ice warning,

the temperature

flashing

accompanied by result in ice on the road.

a message in

Be particularly vigilant and do not brake sharply.

"Safety - Driving safely".

Temperature /

Ice

weather conditions which could

the screen.

a setting: date,

time.

a configuration via the "MODE"

menu.

Date / Time

"Technology on board - Vehicle configuration" section.

Adjust using the buttons in the MODE control panel.

"Ease of use and comfort - Steering mounted controls"

section.

a headlamp

beam height

setting.

Headlamp beam

height

a position from 0 to 3

depending on the load carried.

a service

Service spanner spanner which

Refer to the list of checks in the manufacturer's service

schedule, then have the service carried out.

a service will soon be due.

remains on.

As soon as you want to move off, the warning lamp

goes off and the engine restarts automatically in

START mode.

engine going into STOP mode

after the vehicle stops.

on.

Stop & Start

flashes for a few

seconds, then

goes off.

Special cases for STOP mode.

"Ready to go - Starting and stopping" section.

STOP mode temporarily

unavailable.

2

Instruments and controls

Screen

displays

indicates

Solution - action

Gear shift

indicator

an up arrow.

the possibility of changing up.

"Ready to go - Gearbox and steering wheel" section.

the limiter selected is not

active.

on with"OFF".

on.

Manual selection.

Speed limiter

"Ease of use and comfort - Steering mounted controls"

section.

the limiter is on.

Instruments and controls

If the needle enters the red zone or if the

warning lamp comes on:

-

stop immediately, switch off the ignition.

The fan may continue to operate for

a certain time up to approximately

10 minutes.

-

wait for the engine to cool down in

order to check the level and top it up if

necessary. Follow this advice.

When topping-up

Caution, the cooling system is pressurised.

In order to avoid any risk of scalding, place

a cloth around the cap and unscrew the cap

by two turns to allow the pressure to drop.

When the pressure has dropped, remove the

cap to check the level and top-up.

FuEL GAuGE

cOOLAnt tEMPErAturE

The fuel level is tested every time the

ignition is turned on.

The gauge is positioned on:

the needle is positioned between c

(cold) and H (Hot): normal operation.

In arduous conditions of use or hot climatic

conditions, the needle may move close to

the red graduations.

-

F (Full): the fuel tank is full.

E (Empty): the reserve is now being

used, the low fuel warning lamp comes

on continuously.

If the needle remains in the red zone,

contact a CITROËN dealer or a

qualified workshop.

The reserve when the warning first comes

on is approximately:

Check the coolant level regularly.

-

10 litres for 60 and 90 litre tanks,

12 litres for 120 litre tanks.

Fuel tanks of different capacities are

available as an option.

Refer to the "Checks - Levels and

checks" section.

-

60 litres (all engines),

120 litres (except Euro 6 engines).

Refer to the "Checks - Fuel" section.

2

Instruments and controls

EMISSIOnS cOntrOLS

tYrE undEr-InFLAtIOn dEtEctIOn

EOBD (European On Board Diagnosis) is

a diagnostics system which complies with,

among others, the standards on emissions

limits of:

This system does not avoid the need

to check the tyre pressures regularly

(including the spare wheel) and before a

long journey.

-

CO (carbon monoxide),

HC (unburnt hydrocarbons),

NOx (nitrogen oxides), detected by

oxygen sensors placed downstream of

the catalytic converters,

Driving with under-inflated tyres

adversely affects road holding, extends

braking distances and causes premature

tyre wear, particularly under arduous

conditions (vehicle loaded, high speed, long

journey).

-

particles.

The driver is warned of any

malfunction of this emissions

control system by the illumination

of this warning lamp in the

instrument panel.

System which automatically checks the

pressures of the tyres while driving.

Driving with under-inflated tyres increases

fuel consumption.

The system continuously monitors the

pressures of the four tyres, as soon as the

vehicle is moving.

The tyre pressures must be checked

when the tyres cold (vehicle stopped

for 1 hour or after driving for less then

6 miles (10 km) at moderate speed).

Otherwise, add 0.3 bar to the values

indicated on the label.

If this warning lamp comes on, have it

checked by a CITROËN dealer or a qualified

workshop.

A pressure sensor is located in the valve of

each tyre.

The system triggers an alert if a drop in

pressure is detected in one or more tyres.

The tyre pressures for your vehicle can be

found on the tyre pressure label.

The tyre under-inflation detection

system is an aid to driving which does

not replace the need for vigilance on

the part of the driver.

To locate it, refer to the "Technical

data - Identification markings" section.

Instruments and controls

under-inflation alert

Operating fault

The alert is given by the ﬁxed

The loss of pressure detected does

not always lead to visible deformation

of the tyre.

The flashing and then fixed

illumination of this warning lamp

accompanied by the illumination

illumination of this warning lamp,

accompanied by an audible signal,

and depending on equipment, the

display of a message.

of the service warning lamp, and

Do not rely on just a visual check.

depending on equipment, the display of a

message indicates a fault with the system.

In the event of a problem on one of the

tyres, the symbol or the message appears,

according to equipment, to identify it.

In this case, monitoring of the tyre pressures

is not assured.

The alert is maintained until the tyre or

tyres concerned is reinflated, repaired

or replaced.

-

Reduce speed, avoid sudden steering

movements or harsh brake applications.

This alert is also displayed when one or

more wheels is not fitted with a sensor.

-

Stop as soon as it is safe to do so.

-

In the event of a puncture, use the

temporary puncture repair kit or the

spare wheel (according to equipment).

Go to a CITROËN dealer or a qualified

workshop to have the system checked or,

following the repair of a puncture, to have

the original wheel, equipped with a sensor,

refitted.

-

In the event of under-inflation:

● if you have a compressor, the one

in the temporary puncture repair

kit for example, check the four tyre

pressures when cold,

or

● if it is not possible to check the

tyre pressures at the time, drive

carefully at reduced speed and go

to the nearest CITROËN dealer or a

qualified workshop.

2

Instruments and controls

SErVIcE IndIcAtOr

Servicing information

Engine oil level

Engine oil condition

The warning lamp flashing and,

if your vehicle has the function,

a message displayed at every

Depending on the engine, the engine oil

level then appears, graduated from 1 (Min)

to 5 (Max).

For a few seconds after the ignition is

switched on, the spanner symbolising service

information comes on: the screen informs you

when the next service is due, in accordance

with the servicing schedule indicated in

themanufacturer's service schedule.

engine start: the system has

If no graduation is displayed, the oil level is

too low; you must top-up to avoid damaging

the engine.

detected deterioration of the engine oil.

Have the oil changed as soon as possible.

For the oil level reading to be accurate, the

vehicle must be parked on level ground, with

the engine off for more than 30 minutes.

This 2nd warning lamp, coupled with

the 1st, comes on in the instrument

panel when the oil has not been

changed and the deterioration of

the oil has reached another threshold. If this

warning comes on at regular intervals, have the

oil changed as soon as possible.

If in doubt, check the level with the dipstick.

Refer to the "Checks - Levels and

checks" section.

For 3.0 litre HDi engines, the engine

speed is restricted to 3 000 rpm, then

1 500 rpm until the oil change is done.

Have the engine oil changed to avoid

any risk of damage.

This information is determined in relation

to the distance travelled since the previous

service.

After a few seconds, the display returns to

its usual functions.

Instruments and controls

resetting the servicing information

reminder of servicing information

The continuous flashing of the indicator is

stopped by a qualified workshop using a

diagnostic tool, after each service.

At any time, to access the service indicator,

press briefly on the MOdE button.

Use the up/down arrows to see the

If you have carried out the service on your

vehicle yourself, you can reset the service

indicator as follows:

scheduling and engine oil wear information.

Pressing the MOdE button again allows you

to return to the various display menus.

F

insert the ignition key into the switch,

A long press returns you to the main menu.

turn it to the MAr position,

simultaneously press the brake and

accelerator pedals for more than

15 seconds.

Menu...

choose... Allows you to...

Display the

Service

Refer to the list of checks in the

manufacturer's service schedule which

was given to you on handover of the

vehicle.

distance

(miles/

remaining

km before

before the

service)

next service.

11

Service

Display

Oil (miles/

the miles/

km

kilometres to

before oil

the next oil

change)

change.

Refer to the "Technology on board -

Vehicle configuration" section.

2

Gearbox and steering wheel

MAnuAL GEArBOx

GEAr SHIFt IndIcAtOr

To change gear easily, always depress the

clutch pedal fully.

Never engage reverse gear before the

vehicle is completely stationary.

Depending on the engine or version, this

system allows fuel consumption to be

reduced by suggesting when to change up.

To prevent the mat from becoming caught

under the pedal:

The lever should be moved slowly to reduce

the noise on engaging reverse gear.

-

ensure that the mat is positioned

correctly,

The gear engagement recommendations should

not be considered to be compulsory. This

-

never fit one mat on top of another.

If your vehicle is fitted with parking

sensors, the system comes into

operation when reverse gear is engaged; an

audible signal is heard.

because the conﬁguration of the road, the trafﬁc

density and safety remain determining factors

when choosing the best gear. Therefore, the

driver remains responsible for deciding whether

or not to follow the advice given by the system.

Avoid leaving your hand on the gear knob as

the force exerted, even if slight, may wear

the internal components of the gearbox over

time.

reverse gear

Refer to the "Technology on board -

Parking sensors" section.

The system never recommends engaging

first gear or reverse, or changing down.

Raise the collar under the gear knob to

engage reverse gear.

Gearbox and steering wheel

Operation

Switching off

The information appears in the

This system cannot be deactivated by the

instrument panel screen in the

form of the SHIFt indicator,

driver.

accompanied by an upward arrow

to signal to the driver that they can change up.

The system adapts its gear change

recommendations according to the driving

conditions (slope, load, ...) and demands

from the driver (for power, acceleration,

braking, ...).

StEErInG WHEEL AdjuStMEnt

With the vehicle stationary, first adjust your

seat to the most suitable position.

Release the steering wheel adjustment

mechanism by pulling the lever towards you.

Adjust the reach of the steering wheel, then

lock the mechanism by pushing the lever

fully forwards.

As a safety measure, these operations

must not be carried out while driving.

2

Starting and switching off

Starting the engine

Switching off the engine

Engine immobiliser warning lamp

Stop the vehicle and apply the parking

brake, then, with the engine at idle, return

the key to the StOP position.

If this warning lamp comes

on, use another key and have

the faulty key checked by a

CITROËN dealer.

In low temperatures

In mountainous and/or cold areas, it is

advisable to use a "winter" type fuel suited

to low or minus temperatures.

diesel pre-heating warning lamp

With the parking brake applied

and the gearbox in neutral, turn

the key to the MAr position.

Wait for this warning lamp to go off then

operate the starter (AVV position) until the

engine starts.

IGnItIOn SWItcH

The period of illumination of the warning

lamp depends on the climatic conditions.

StOP position: steering lock.

The ignition is off.

MAr position: ignition on.

Certain accessories can be used.

AVV position: starter.

With the engine hot, the warning lamp

comes on for a few moments, you can start

the engine without waiting.

The starter is operated.

As soon as the engine is running, release

the key.

door or bonnet open warning lamp

Avoid attaching heavy objects to the

key or the remote control, which would

weigh down on its blade in the ignition

switch and could cause a malfunction.

If this warning lamp comes on,

check that the doors and bonnet

are closed correctly.

It could adversely affect the deployment of

the front airbag.

Starting and switching off

To take the battery out of standby:

-

Turn the key to the MAr position.

Start the engine normally (AVV position).

To place the battery on standby:

-

Switch off the engine (StOP position).

Press the red button, then turn the key

to the BAtt position.

The battery goes into standby about

7 minutes later.

BAttErY StAndBY SYStEM

This time is necessary to:

-

Allow the user to get out of the vehicle

and lock the doors with the remote

control.

If the vehicle is not to be used for a

prolonged period, such as for winter storage,

for example, it is strongly recommended that

the battery be placed on standby in order to

protect it and optimise its service life.

-

Ensure that all of the vehicle's electrical

systems are deactivated.

When the battery is on standby,

access to the vehicle is only possible

by unlocking the vehicle using the key in the

lock barrel in the driver's door.

After placing the battery on standby,

settings (time, date, radio station

presets...) are memorised.

2

Starting and switching off

HILL StArt ASSISt

This system (also called HHC - Hill Holder

Control), linked to the dynamic stability

control system, makes hill starts easier and

is activated in the following conditions:

Hill start assist is deactivated in the following

situations:

Operation

With the brake pedal and clutch pedal

pressed, from the time you release the brake

pedal, without using the parking brake, you

have approximately 2 seconds to move off

before the vehicle starts to roll back.

-

when the clutch pedal is released,

when the parking brake is applied,

when the engine is switched off,

when the engine stalls.

-

the vehicle must be stationary, engine

running, foot on the brake,

the gradient of the road must be steeper

than 5%,

During the moving off phase, the function

is deactivated automatically, gradually

releasing the braking pressure. During

this phase, the characteristic noise of

mechanical release of the brakes may be

heard, indicating the imminent movement of

the vehicle.

uphill, the gearbox must be in neutral or

in a gear other than reverse,

Operating fault

downhill, reverse gear must be engaged.

If a malfunction of the system

occurs, this warning lamp comes

on accompanied by an audible

The Hill Start Assist system is a driving

aid. It is not an automatic vehicle parking

function or an automatic parking brake.

signal and conﬁrmed by a message

in the screen. Have the system checked by a

CITROËN dealer or a qualiﬁed workshop.

Starting and switching off

StOP & StArt

The Stop & Start system puts the engine

temporarily into standby - STOP mode -

during stops in the traffic (red lights, traffic

jams, or other...). The engine restarts

automatically - START mode - as soon as

you want to move off. The restart takes

place instantly, quickly and silently.

Automatic stopping of the engine is

only possible after the vehicle has

exceed a speed of about 6 mph (10 km/h),

to avoid repeated stopping of the engine

when driving slowly.

Going into engine StArt mode

With the vehicle in gear, automatic engine

restarting is only allowed by fully depressing

the clutch pedal.

-

This indicator lamp goes off

and the engine restarts.

Perfect for urban use, the Stop & Start

system reduces fuel consumption and

exhaust emissions and offers the comfort of

complete silence when stationary.

Never leave your vehicle with out first

turning off the ignition with the key.

If following an automatic restart in START

mode, the driver takes no action on the

vehicle during the next 3 minutes, the

system stops the engine definitively. The

engine can then only be restarted using

the key.

Operation

Going into engine StOP mode

Never refuel with the engine in STOP

mode; you must switch off the ignition

with the key.

With the vehicle stationary, put the gear

lever into neutral, then release the clutch

pedal.

-

This indicator lamp comes on

in the instrument panel and

the engine goes into standby.

2

Starting and switching off

StArt invoked automatically

Special cases

Good practice

The START mode may be invoked

automatically in the following circumstances:

With a manual gearbox in STOP mode, if a

gear is engaged without fully depressing the

clutch pedal, restarting may not take place.

StOP mode may be unavailable

STOP mode is not invoked in the following

circumstances:

-

the vehicle is free wheeling on a

gradient,

An indicator lamp and/or message is

displayed in the instrument panel asking

you to fully depress the clutch pedal to allow

restarting.

-

the system is initialising,

-

the windscreen wiper is on fast wipe,

the driver's door is open,

the air conditioning is running,

the driver's seat belt is not fastened,

the air conditioning is running,

the heated rear screen is on,

the windscreen wiper is on fast wipe,

the engine has been stopped for around

3 minutes with Stop & Start,

-

some special conditions (battery charge,

engine temperature, braking assistance,

ambient temperature...) where the

engine is needed to assure control of

a system.

With the engine stopped in STOP

mode, if the driver unfasten's

their seat belt and opens a front

door, the engine can only be

reverse gear is engaged, for a parking

manoeuvre,

-

some special conditions (battery

charge, engine temperature, particle

filter regeneration, braking assistance,

ambient temperature...) where the

engine is needed to assure control of

a system,

restarted using the ignition key. There is

an audible signal, accompanied by flashing

of this indicator lamp and the display of a

message.

In this case, a message appears

in the instrument panel screen,

accompanied by this indicator

lamp, which flashes for a few

seconds, then goes off.

-

in intensive use of Stop & Start, it may

be deactivated to conserve starting

ability; go to a CITROËN dealer to have

the function reactivated.

This indicator lamp in the

instrument panel flashes for a

few seconds, then goes off.

this operation is perfectly normal.

Starting and switching off

reactivation

Maintenance

Before working under the bonnet, you

must switch off the ignition with the

key to avoid any risk of injury resulting from

automatic operation of START mode.

Press the "A - OFF" switch again.

The system is active again; the switch

indicator lamp going off and a message

in the instrument panel screen confirm

reactivation.

This system requires a specific battery

with a special specification and technology

(reference numbers available from a

CITROËN dealer or a qualified workshop).

deactivation

Operating fault

Fitting a battery not listed by

CITROËN introduces the risk of malfunction

of the system.

At any time, press the "A - OFF" switch to

deactivate the system.

In the event of a fault with the

system, the Stop & Start system

is deactivated and this warning

lamp comes on, accompanied by

a message in the instrument panel

screen.

Illumination of the switch indicator lamp,

accompanied by a message in the

instrument panel screen, confirms that the

instruction has been registered.

Refer to the "Quick help - Flat battery"

section.

Have it checked by a CITROËN dealer or a

qualified workshop.

If the system has been deactivated

in STOP mode, the engine restarts

immediately.

In the event of an operating fault with STOP

mode, it is possible to restart the engine by

depressing the clutch pedal fully and putting

the gear lever into neutral.

It is necessary to deactivate the Stop &

Start system if you want to allow

continuous operation of the air conditioning.

The Stop & Start system makes use

of advanced technology. Specialist

knowledge is needed for any work on the

system, which can only be assured by

CITROËN dealers.

The switch indicator lamp stays on.

2

Starting and switching off

drIVInG rEcOMMEndAtIOnS

Observe the driving regulations and remain

vigilant whatever the traffic conditions.

Important!

Never drive with the parking brake applied -

Risk of overheating and damage to the

braking system!

Pay close attention to the traffic and keep

your hands on the wheel so that you are

ready to react at any time to any eventuality.

Do not park or run the engine when

stationary in areas where inflammable

substances and materials (dry grass, dead

leaves...) might come into contact with the

hot exhaust system - Risk of fire!

On a long journey, a break every two hours

is strongly recommended.

In difficult weather, drive smoothly, anticipate

the need to brake and increase the distance

from other vehicles.

If you are obliged to drive through water:

-

check that the depth of water does not

exceed 15 cm, taking account of waves

that might be generated by other users,

-

deactivate the Stop & Start system,

Never leave a vehicle unsupervised with

the engine running. If you have to leave

your vehicle with the engine running, apply

the parking brake and put the gearbox into

neutral.

driving on flooded roads

drive as slowly as possible without

stalling. In all cases, do not exceed

6 mph (10 km/h),

We strongly advise against driving on

flooded roads, as this could cause serious

damage to the engine or gearbox, as well as

to the electrical systems of your vehicle.

-

do not stop and do not switch off the

engine.

On leaving the flooded road, as soon as

circumstances allow, make several light

brake applications to dry the brake discs

and pads.

If in doubt on the state of your vehicle,

contact a CITROËN dealer or a qualified

workshop.

Ready to go for Your Citroen Relay Van 2014-2024

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