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Access -> Back-up procedures for Your Citroen Spacetourer Van First Generation (2019-2024)

Access  
Back-up opening/closing  
with the integral key  
Locking the vehicle  
Driving with the doors locked may render  
access by the emergency services to the  
interior difficult in an emergency.  
As a safety precaution (with children on  
board), take the electronic key with you when  
you leave the vehicle, even for a short time.  
F Insert the key in the door lock.  
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F Turn the key towards the front of the vehicle  
to unlock it, or towards the rear to lock it.  
F Turn the key rearwards again within  
5 seconds to deadlock the vehicle.  
Flashing of the direction indicators for a few  
seconds confirms that the procedure has  
completed correctly.  
Purchasing a second-hand vehicle  
Have the key codes memorised by  
a CITROËN dealer, to ensure that the  
keys in your possession are the only ones  
which can start the vehicle.  
The integral key is used to lock and unlock  
the vehicle when there is a malfunction of  
the electronic key or the "Keyless Entry and  
Starting" system caused in particular by:  
-
key battery flat, vehicle battery discharged  
or disconnected, etc.  
If your vehicle is fitted with an alarm, this  
function will not be activated when locking  
with the key.  
If the alarm is activated, the siren sounds  
on opening the door; switch on the ignition  
to stop it.  
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vehicle located in an area with strong  
electromagnetic signals.  
Back-up procedures  
Lost keys, remote control,  
electronic key  
F To extract the back-up key, pull and hold  
button 1 while extracting key 2.  
The integral key also enables:  
-
deactivation/reactivation of the front  
passenger airbag,  
back-up locking of the passenger doors,  
locking of the vehicle without the alarm  
being activated.  
Visit a CITROËN dealer with the vehicle's  
registration certificate, your personal  
identification documents and if possible, the  
label bearing the key code.  
The CITROËN dealer will be able to retrieve the  
key code and the transponder code required to  
order a new key.  
-
-
Central locking not  
functioning  
Use these procedures in the following cases:  
-
-
central locking fault,  
battery disconnected or discharged.  
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Access  
In the event of a malfunction with the  
Passenger doors  
Remote control problem –  
reinitialisation  
central locking system, the battery must  
be disconnected to lock the boot and thus  
ensure that the vehicle is locked fully.  
Driver's door  
F Insert the key in the door lock.  
F Turn the key towards the front of the vehicle  
to unlock it, or towards the rear to lock it.  
If fitted to your vehicle, the alarm is not  
activated/deactivated when the vehicle is  
locked/unlocked.  
Opening a door will trigger the alarm,  
which can be stopped by switching the  
ignition on.  
Following disconnection of the vehicle battery,  
replacement of the remote control battery or  
in the event of a remote control malfunction,  
you can no longer unlock, lock or locate your  
vehicle.  
F Open the doors.  
F For the rear doors, check that the child lock  
is not on.  
F Insert the key into the latch on the edge of  
the door and turn it an eighth of a turn to  
the right, for the right-hand side, and to the  
left, for the left-hand side. The locking is  
effective when the slot is horizontal.  
F Close the doors and check from the outside  
that the vehicle is locked.  
F Place the mechanical key (integral with the  
remote control) in the lock to unlock your  
vehicle.  
F Place the electronic key in the reader.  
F Switch on the ignition by pressing "START/  
STOP".  
The electronic key is fully operational again.  
If the problem persists, contact a CITROËN  
dealer or a qualified workshop as soon as  
possible.  
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