Get Access -> Motorised tailgate Guide for Citroen Spacetourer Van First Generation (2019-2024)

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The motorised tailgate must only be operated

with the vehicle stationary.

Check that there is enough space to allow for

the movement of the motorised tailgate.

F With the vehicle unlocked or with the

electronic key of the "Keyless Entry and

Starting" system in the coverage zone,

press control A on the tailgate.

In the event of a fault or difficulties felt in

manoeuvring the tailgate when opening

or closing it, have it quickly checked

by a CITROËN dealer or a qualified

workshop to stop this issue getting worse

and so as to not cause the tailgate to drop,

and serious injuries.

F Raise the tailgate.

The tailgate is not designed to support

a bicycle carrier.

Motorised tailgate

Closing the tailgate

General points

F Lower the tailgate using the interior grips.

F Release the grips and press down on the

outside of the tailgate to close it.

The motorised operation of the tailgate can

be activated or deactivated by selecting

"Motorised tailgate" in the Driving menu of

the touch screen.

If the tailgate is not properly closed:

Never introduce a finger in the locking

system of the motorised tailgate – Risk of

a serious injury!

engine running, this warning

lamp and a message appear

in the instrument panel (digital

monochrome) for a few seconds,

vehicle moving (speed above

6 mph (10 km/h)), this warning

lamp and a message appear

in the instrument panel (digital

monochrome and 12 inch colour)

for a few seconds, accompanied

by an audible signal.

Safety anti-pinch

The motorised tailgate has an obstacle

detection system that automatically interrupts

and reverses its movement by a few degrees to

allow the obstacle to be cleared.

Please note that this anti-pinch system is not

active at the end of the closing travel (around

1 cm from completely closed).

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Motorised opening

To avoid the risk of injury through pinching

or trapping, before and during operation of

the motorised tailgate:

Tailgate opening using the

electronic key/remote control (A)

ensure that there is no person close to

the rear of the vehicle,

Hold the remote control button

down for several seconds.

monitor the activity of your rear

passengers, particularly any children.

Tailgate opening using the

"Keyless Entry and Starting"

system (B)

Bicycle carrier/Towing device

The motorised tailgate is not designed to

support a bicycle carrier.

F Press control B on the tailgate with the

When installing a bicycle carrier on a towing

device with connection of a cable to the towing

socket, the motorised operation of the tailgate

will be automatically deactivated.

If using a towing device or bicycle carrier

not approved by CITROËN, it is essential

to deactivate the motorised operation of the

tailgate.

electronic key within the coverage zone.

using the electronic key of the Keyless Entry

and Starting system (A),

using the exterior tailgate control (B),

using the interior tailgate control (C),

with a kicking movement, if your vehicle has

the hands-free function.

When selective locking is activated, the

electronic key must be close to the rear of

the vehicle.

For more information on the Hands-free

tailgate, refer to the corresponding section.

Opening the tailgate

Operation

F After the vehicle is fully unlocked, press

control B on the tailgate.

The command is confirmed by an audible beep.

There are several ways of operating the

motorised tailgate:

By default, the tailgate opens fully or to the

stored position.

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To cancel the memorised position:

Motorised closing

Repeated opening and closing of the

motorised tailgate can cause overheating

of its electric motor, after which opening

and closing will not be possible.

Allow the motor to cool down for ten

minutes before operating the tailgate

again.

stop the tailgate in an intermediate position,

press button C or the exterior control B for

more than 3 seconds.

There are two options:

F Press and release the exterior control B.

Cancellation of the memorised position is

confirmed by an audible signal.

Press button C and release it.

If you are unable to wait, operate it

manually.

Manual operation

The motorised tailgate can be opened and

closed manually, even if motorised operation is

activated.

However, any manual operation must be done

with the tailgate first stopped.

During manual operations to open or close

the motorised tailgate, you will no longer be

assisted by the struts. Resistance to opening

and closing is therefore entirely normal.

Detection of obstacles

The motorised tailgate has a safety anti-

pinch feature which interrupts the closing

movement if there is something in the way.

If an obstacle (person or object) is

encountered, the anti-pinch system stops the

closing movement and raises the tailgate by

a few centimetres to clear the obstacle.

At any point, it is possible to interrupt the

operation of the tailgate:

by pressing one of these

two buttons,

Memorising an opening

position

Reinitialising the motorised

tailgate

by pressing the exterior

control B.

Where height is restricted (garage with a low

ceiling, etc.) it is possible to limit the opening

angle of the motorised tailgate.

This operation is necessary where there is no

movement – after detection of an obstacle,

reconnecting or recharging the battery, etc.

F Open the tailgate manually, if necessary.

F Fully close the tailgate manually.

This memorisation is done as follows:

After a movement is interrupted, pressing

one of the controls again restarts the

movement, unless you press the remote

control button, which only controls

opening.

open the tailgate to the desired position,

press button C or the exterior control B for

more than 3 seconds.

If the problem persists, contact a CITROËN

dealer or qualified workshop.

Memorisation of the maximum opening position

of the tailgate is confirmed by an audible signal.

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Unlocking

Precautions in use

"Hands-free" opening

In wintry conditions

In the event of an accumulation of snow

on the tailgate, clear the snow before

commanding a motorised opening of the

tailgate.

The formation of ice can block the tailgate

and prevent its opening: wait until the ice

melts with the heating of the passenger

compartment.

F Fold the rear seats to gain access to the

lock from inside the boot.

F Insert a small screwdriver into hole A of the

lock to unlock the boot.

F Move the latch to the left.

When washing

F If your hands are full, with the remote

control on you in the recognition zone A,

make a kicking movement with your foot

below the rear bumper.

When washing the vehicle in an automatic

car wash, lock your vehicle to avoid the

risk of unexpected opening.

Flashing of the direction indicator lamps and

a beeping sound confirm the request.

The tailgate opens to the stored position.

Locking after closing

If the fault persists after closing again, the boot

will remain locked.

Back-up control

To manually unlock the boot in the event of

a battery or central locking failure.

Hands-free tailgate

Making another kicking movement with your

foot below the bumper while the tailgate is

opening interrupts the movement. A third kicking

movement reverses the direction of movement.

To enable you to open or close the tailgate

while your hands are full, the motorised tailgate

may be fitted with the hands-free function.

For more information on the Motorised

tailgate, refer to the corresponding section.

If the vehicle is locked, it unlocks before

the tailgate opens.

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