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Safety -> Emergency or assistance call for Your Citroen Spacetourer Van First Generation (2019-2024)

Safety  
"Localised Emergency Call" immediately  
locates your vehicle and contacts you in  
your own language**, and – if necessary –  
requests that relevant emergency services be  
dispatched**. In countries where the service is  
not available, or when the locating service has  
been expressly declined, the call is sent directly  
to the emergency services (112) without the  
vehicle location.  
Automatic operation of  
hazard warning lamps  
When braking in an emergency, depending on  
the deceleration, the hazard warning lamps  
come on automatically.  
They switch off automatically when you next  
accelerate.  
F You can also switch them off by pressing  
the button.  
Emergency or assistance  
call  
If an impact is detected by the airbag  
control unit, an emergency call is made  
automatically and independently of the  
deployment of any airbags.  
Horn  
*
In accordance with the general conditions  
of use for the service available from dealers  
and subject to technological and technical  
limitations.  
Localised Emergency Call  
In an emergency, press  
this button for more than  
2 seconds.  
The flashing LED and the  
voice message confirm that  
the call has been made to the  
"Localised Emergency Call"  
call centre*.  
** According to the geographic coverage of  
"Localised Emergency Call", "Localised  
Assistance Call" and the official national  
language chosen by the owner of the  
vehicle.  
F Press the central part of the steering wheel.  
The list of countries covered and Telematic  
services is available from dealers or on the  
website for your country.  
Pressing this button again immediately cancels  
the request; the LED goes off.  
The LED remains on (without flashing) when  
communication is established.  
Operation of the system  
It goes off at the end of the call.  
When the ignition is switched on, the indicator  
lamp comes on for 3 seconds indicating that  
the system is operating correctly.  
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Safety  
If the indicator lamp lights up continuously red:  
there is a system fault.  
If the indicator lamp flashes red: replace the  
back-up battery.  
In either case, emergency and assistance calls  
may not function.  
Contact a qualified repairer as soon as  
possible.  
The list of countries covered and of Telematic  
services is available from dealers or on the  
website for your country.  
For technical reasons and, in particular, to  
improve the quality of Telematic services  
to customers, the manufacturer reserves  
the right to carry out updates to the  
vehicle's on-board telematic system.  
Geolocation  
If you benefit from the Citroën Connect  
Box offer with the SOS and assistance  
pack included, there are additional  
services available to you in your personal  
space, via the website for your country.  
The system's fault does not prevent the  
vehicle from being driven.  
You can deactivate geolocation by  
simultaneously pressing the "Localised  
Emergency Call" and "Localised Assistance  
Call" buttons, followed by pressing "Localised  
Assistance Call" to confirm.  
Localised Assistance Call  
Press this button for more  
than 2 seconds to request  
assistance if the vehicle breaks  
down.  
5
Electronic stability control  
(ESC)  
Electronic stability control integrating the  
following systems:  
To reactivate geolocation, simultaneously press  
the "Localised Emergency Call" and "Localised  
Assistance Call" buttons again, followed by  
a press on "Localised Assistance Call" to  
confirm.  
-
anti-lock braking system (ABS) and  
electronic brake force distribution (EBFD),  
emergency braking assistance (EBA),  
wheel anti-slip regulation (ASR) or traction  
control,  
A voice message confirms that the call has  
been made**.  
-
-
If you purchased your vehicle outside the  
CITROËN dealer network, we invite you to  
have a dealer check the configuration of  
these services and, if desired, modify it to  
suit your wishes. In a multilingual country,  
configuration is possible in the official  
national language of your choice.  
Immediately pressing this button again cancels  
the request.  
The cancellation is confirmed by a voice  
message.  
-
dynamic stability control (DSC).  
** According to the geographic coverage of  
"Localised Emergency Call", "Localised  
Assistance Call" and the official national  
language chosen by the owner of the  
vehicle.  
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