Access -> Emergency procedures for Your DS 3 Crossback 4 Door First Generation (2018-2022)

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Anti-theft protection  
Do not modify the electronic vehicle  
immobiliser, as this might result in  
malfunctions.  
Automatic (anti-intrusion  
security)  
The doors and boot lock automatically when  
driving (speed above 6 mph (10 km/h)).  
To deactivate/reactivate this function (activated  
by default):  
Locking the vehicle  
Manual  
Driving with the doors locked could make  
it more difficult for the emergency services to  
enter the vehicle in an emergency.  
►ꢀ Press this button to lock/unlock the vehicle  
(doors and boot) from inside the vehicle.  
The indicator lamp comes on to confirm central  
locking of the vehicle.  
►ꢀ Press the button until a confirmation message  
appears.  
As a safety precaution, take the electronic key  
with you when leaving the vehicle, even for a  
short time.  
Transporting long or bulky objects  
Press the central locking control to drive  
with the boot open and the doors locked.  
Otherwise, every time the speed of the vehicle  
exceeds 6 mph (10 km/h), the locks will  
rebound and an alert will appear.  
The central locking does not take place if  
one of the doors is open.  
Purchasing a second-hand vehicle  
Have the key codes memorised by  
a dealer, to ensure that the keys in your  
possession are the only ones able to start the  
vehicle.  
To unfold the exterior handles, press the  
button once when the vehicle is locked or  
twice when it is unlocked.  
Advice  
When locking / deadlocking from the  
outside  
Remote control  
The remote control is a sensitive, high-  
frequency device; avoid handling it in your  
pocket, due to the risk of unintentionally  
unlocking the vehicle.  
Avoid pressing the remote control buttons  
while out of range of the vehicle, due to  
the risk of rendering the remote control  
inoperative. It would then be necessary to  
reset it.  
Emergency procedures  
When the vehicle is locked or deadlocked from  
the outside, the indicator lamp flashes and the  
button is inoperative.  
►ꢀ After normal locking, pull one of the interior  
door controls to unlock the vehicle.  
►ꢀ After deadlocking, it is necessary to use  
the remote control, the “Keyless Entry and  
Starting” system or the integral key to unlock  
the vehicle.  
Lost keys, remote control,  
electronic key  
Go to a dealer with the vehicle’s registration  
certificate and your personal identification  
documents.  
The dealer will be able to retrieve the key code  
and the transponder code, enabling a new key to  
be ordered.  
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If the vehicle is fitted with an alarm, it will  
not be activated when locking with the  
Complete unlocking/locking of  
the vehicle with the key  
key.  
Use this procedure in the following situations:  
– Remote control battery discharged.  
– Remote control malfunction.  
If the alarm is activated, the siren sounds  
when the door is opened; switch on the ignition  
to stop it.  
– Vehicle battery discharged.  
– Vehicle in an area subject to strong  
electromagnetic interference.  
In the first case, change the remote control  
battery.  
Central locking not functioning  
Use these procedures in the following cases:  
– Central locking malfunction.  
In the second case, reinitialise the remote control.  
Refer to the corresponding sections.  
– Battery disconnected or discharged.  
►ꢀ Open the doors.  
►ꢀ For the rear doors, check that the child lock is  
not on.  
Refer to the corresponding section.  
►ꢀ Remove the black cap, located on the edge of  
the door, using the key.  
In the event of a malfunction of the  
central locking system, the battery must  
be disconnected to ensure that the vehicle is  
locked fully.  
►ꢀ Insert the key into the socket without forcing  
it, then turn the latch towards the inside of the  
door.  
►ꢀ Remove the key and refit the black cap.  
►ꢀ Close the doors and check from the outside  
that the vehicle is locked.  
Driver's door  
►ꢀ If the handle is retracted, press on it up to the  
point of resistance to unfold it.  
►ꢀ Pull the handle to access the lock.  
►ꢀ Insert the key in the lock and turn it to lock  
the door.  
►ꢀ Press the driver's door handle until the point  
of resistance to unfold it then pull it to access the  
lock.  
►ꢀ Insert the key in the door lock.  
►ꢀ Turn the key towards the front/rear to unlock/  
lock the vehicle.  
Changing the battery  
A message is displayed in the instrument panel  
when the battery needs changing.  
Battery ref.: CR2032/3 Volts.  
Passenger doors  
Unlocking  
►ꢀ Pull the interior door opening control.  
Locking  
►ꢀ Turn the key rearwards again within 3 seconds  
to deadlock the vehicle.  
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– when unlocking the vehicle, the handles unfold  
to allow access to the vehicle,  
– when the vehicle is locked, the handles retract.  
►ꢀ Press the handle until the point of resistance  
to unfold it and access the lock.  
►ꢀ Unclip the cover by inserting a small  
screwdriver in the slot and raise the cover.  
►ꢀ Remove the discharged battery from its  
housing.  
►ꢀ Insert the new battery, observing the polarity,  
and clip the cover onto the housing.  
►ꢀ Reinitialise the remote control.  
►ꢀ Insert the mechanical key (integral with the  
remote control) in the lock to open the vehicle.  
►ꢀ Place the electronic key against the back-up  
reader on the steering column and hold it there  
until the ignition is switched on.  
A. Retracted position.  
B. Unfolded position.  
Once unfolded, the handles retract automatically  
after 3 minutes without the vehicle being locked.  
It is possible to manually unfold the handles at  
any time by pressing on them.  
Depending on version, pressing on the handles  
also locks / unlocks the vehicle, if the electronic  
key is detected.  
►ꢀ Switch on the ignition by pressing the "START/  
STOP" button.  
For more information on Reinitialising the remote  
control, refer to the corresponding section.  
►ꢀ With a manual gearbox, place the gear lever in  
neutral then fully depress the clutch pedal.  
►ꢀ With an automatic gearbox or drive selector,  
while in mode P, depress the brake pedal.  
If the fault persists after reinitialisation, contact  
a dealer or a qualified workshop without delay.  
Do not throw remote control batteries  
away, as they contain metals that are  
harmful to the environment. Take them to an  
approved disposal point.  
For more information on Proximity Keyless Entry  
and Start, refer to the corresponding section.  
In the event of a battery failure or system  
malfunction, manually unfold the driver’s  
handle by pressing on it up to the point of  
resistance. Then pull the handle to access the  
lock and follow the back-up procedures.  
For more information on the Back-up  
Reinitialising the remote  
control  
Following replacement of the battery or in the  
event of a fault, it may be necessary to reinitialise  
the remote control.  
Doors  
Retractable handles  
The doors are equipped with handles that unfold  
and retract automatically depending on the  
vehicle state:  
procedures, refer to the corresponding section.