Safety -> Emergency or assistance call for Your DS 9 4 Door First Generation (2020-2024)

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Have it checked by a dealer or a qualified  
workshop.  
►ꢀ Pressing again immediately cancels the  
request.  
Horn  
The indicator lamp flashes while the vehicle  
data is being sent, and then remains lit when  
communication is established.  
Emergency or assistance  
call  
If an impact is detected by the airbag  
control unit, an emergency call is made  
automatically, irrespective of the deployment  
of any airbags.  
This service is available free of charge.  
►ꢀ Press the central part of the steering wheel.  
Operation of the system  
1. Localised Emergency Call  
2. Localised Assistance Call  
– Upon switching on the ignition, the indicator  
lamp lights up red, then green, and then goes out:  
the system is operating correctly.  
– The indicator lamp is fixed red: system  
malfunction.  
Pedestrian horn  
(Rechargeable hybrid)  
This system alerts pedestrians that the vehicle is  
approaching, when driving in Electric mode (100%  
electric driving).  
Localised Emergency Call  
(PE112)  
►ꢀ In an emergency, press button 1 for more than  
2 seconds.  
– The indicator lamp flashes red: replace the  
back-up battery.  
The pedestrian horn operates once the vehicle is  
moving and at speeds of up to 19 mph (30 km/h),  
in forward or reverse gear.  
In the latter 2 cases, the emergency and  
assistance call services may not work.  
Contact a dealer or a qualified repairer as soon as  
possible.  
The lit indicator lamp and a voice message  
confirm that the call has been made to the  
emergency services*.  
This function cannot be deactivated.  
Malfunction  
"Localised Emergency Call" immediately locates  
your vehicle and puts you in contact with the  
appropriate emergency services**.  
A system fault does not prevent the  
vehicle from being driven.  
In the event of a malfunction, this warning  
lamp lights up on the instrument panel.  
* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.  
** Depending on the geographic coverage of "Localised Emergency Call" and "Localised Assistance Call".  
The list of countries covered and the telematic services provided is available from dealers or on the website for your country.  
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Data processing  
Data storage  
Localised Assistance Call  
All processing of personal information  
Data contained in the system’s memory is  
not accessible from outside the system until a  
call is made. The system is not traceable and  
is not continuously monitored in its normal  
operating mode.  
►ꢀ If the vehicle breaks down, press button 2  
for more than 2 seconds to request assistance  
(confirmed by a voice message*).  
►ꢀ Pressing again immediately cancels the  
request.  
by the "Localised Emergency Call" system  
(PE112) complies with the framework for  
protection of personal information established  
by Regulation 2016/679 (GDPR) and Directive  
2002/58/EC of the European Parliament and  
the Council, and in particular, seeks to protect  
the vital interests of the data subject, in  
accordance with Article 6.1, paragraph d) of  
Regulation 2016/679.  
The data in the system's internal memory is  
automatically and continuously erased. Only  
the vehicle’s three most recent locations are  
stored.  
Privacy mode allows you to manage the  
level of sharing (data and/or location)  
between your vehicle and DS AUTOMOBILES.  
It can be configured in the Settings menu on  
the touch screen.  
When an emergency call is triggered, the data  
log is stored for no more than 13 hours.  
Personal information processing is strictly  
limited to the management of the "Localised  
Emergency Call" system used with the “112”  
European single emergency call number.  
The "Localised Emergency Call" system is  
able to collect and process only the following  
data relating to the vehicle: chassis number,  
type (passenger vehicle or light commercial  
vehicle), fuel type or power source, most  
recent three locations and direction of travel,  
and a timestamped log file recording the  
automatic activation of the system.  
By default, depending on equipment,  
deactivate/reactivate geolocation by  
simultaneously pressing the 2 buttons, then  
press the "Localised Assistance Call" button  
to confirm.  
Access to data  
You have the right to access the data and,  
if necessary, submit a request to rectify, erase  
or restrict the processing of any personal  
information not processed in accordance  
with the provisions of Regulation 2016/679  
(GDPR). Third parties to which data has  
been communicated shall be notified of any  
rectification, erasure or restriction carried  
out in accordance with the aforementioned  
Directive, unless doing so would be impossible  
or require a disproportionate effort.  
If you purchased your vehicle outside the  
dealer network, we invite you to have a  
dealer check the configuration of these  
services and, if desired, modify it to suit your  
wishes. In a multilingual country, configuration  
is possible in the official national language of  
your choice.  
The recipients of the processed data are the  
emergency call handling centres designated  
by the relevant national authorities in the  
territory in which they are located, enabling  
priority reception and handling of calls to the  
“112” emergency number.  
You also have the right to lodge a complaint  
with the relevant data protection authority.  
For technical reasons, in particular to  
improve the quality of telematic services  
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of  
the vehicle.  
The list of countries covered and telematic services provided is available from dealers or on the website for your country.  
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for customers, the Manufacturer reserves the  
right to carry out updates to the vehicle's  
on-board telematic system at any time.  
control while cornering, particularly on poor or  
slippery road surfaces.  
After an impact  
Have it checked by a dealer or a qualified  
workshop.  
ABS prevents wheel locking in the event of  
emergency braking.  
Electronic brake force distribution (EBFD)  
manages overall braking pressure on each  
individual wheel.  
If you benefit from the DS CONNECT BOX  
offer with the SOS and Assistance Pack  
included, there are additional services  
available to you in your personal space, via the  
website for your country.  
Emergency braking assistance  
(EBA)  
This system reduces the emergency stopping  
distance, by optimising the braking pressure.  
It is triggered in relation to the speed at which  
the brake pedal is depressed. The effect of this is  
a reduction in the resistance of the pedal and an  
increase in braking efficiency.  
►ꢀ When braking in an emergency, depress the  
pedal very firmly and maintain this pressure.  
For information about the SOS and Assistance  
Pack, please refer to the general conditions for  
these services.  
Normal operation of the ABS may make  
itself felt by slight vibrations of the brake  
pedal.  
The fixed illumination of this warning lamp  
signals that there is a fault with the ABS.  
The vehicle retains conventional braking. Drive  
carefully at a moderate speed.  
Anti-slip regulation (ASR) /  
Dynamic stability control (DSC)  
Anti-slip regulation (or traction control) optimises  
traction by using engine braking and by applying  
the brakes on the driving wheels to avoid one  
or more wheels spinning. It also enhances the  
vehicle's directional stability.  
Electronic stability control  
(ESC)  
Have it checked by a dealer or a qualified  
workshop.  
The electronic stability control programme  
includes the following systems:  
This warning lamp, when lit together with  
the STOP and ABS warning lamps,  
accompanied by a message and an audible signal,  
indicates an EBFD malfunction.  
– Anti-lock braking system (ABS) and Electronic  
brake force distribution (EBFD).  
– Emergency braking assistance (EBA).  
– Anti-slip regulation (ASR).  
If there is a difference between the vehicle’s  
trajectory and the path desired by the driver, the  
dynamic stability control system automatically  
uses engine braking and the brakes on one or  
more wheels to return the vehicle to the desired  
path, within the limits of the laws of physics.  
These systems are activated automatically every  
time the vehicle is started.  
You must stop the vehicle.  
– Dynamic stability control (DSC).  
– Trailer stability assist (TSA).  
Stop as soon as it is safe to do so and switch off  
the ignition.  
Anti-lock braking system  
(ABS)/Electronic brake force  
distribution (EBFD)  
Contact a dealer or a qualified workshop.  
When changing wheels (tyres and rims),  
ensure that these are approved for your  
vehicle.  
These systems are activated in the event  
of a problem with grip or trajectory  
These systems enhance the vehicle’s stability  
and handling during braking, and enable greater