Get Connected Vehicle -> Audio System Guide for Ford Explorer SUV Sixth Generation (2012-2020)

Audio System

GENERAL INFORMATION

hand-held device while driving and

encourage the use of voice-operated

systems when possible. Make sure you

are aware of all applicable local laws

that may affect the use of electronic

devices while driving.

WARNING:Driving while distracted

can result in loss of vehicle control, crash

and injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the

safe operation of your vehicle. We

Radio Frequencies and Reception

Factors

Note: Listening to loud audio for long

recommend against the use of any

periods of time could damage your hearing.

Radio Reception Factors

Distance and strength

Terrain

The further you travel from an AM or FM station, the

weaker the signal and the weaker the reception.

Hills, mountains, tall buildings, bridges, tunnels, freeway

overpasses, parking garages, dense tree foliage and

thunderstorms can interfere with the reception.

Station overload

When you pass a ground-based broadcast repeating

tower, a stronger signal may overtake a weaker one and

result in the audio system muting.

Adjusting the Volume

AUDIO UNIT

E286496

Note: Depending on your vehicle option

package, the controls may look different

from what you see here.

Note: Some features, such as satellite

radio, may not be available in your location.

Check with an authorized dealer.

Note: The touchscreen system controls

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most of the audio features.

Turn to adjust the volume.

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Audio System

In satellite radio mode, press and release

Changing Radio Stations

to select the next or previous satellite radio

station. If you select a specific category,

such as jazz, rock or news, press to find the

next or previous station in that category.

DIGITAL RADIO ^{(IF EQUIPPED)}

Note: HD Radio broadcasts are not

available in all markets.

HD Radio technology is the digital

evolution of analog AM/FM radio. Your

system has a special receiver that allows

it to receive digital broadcasts, where

available, in addition to the analog

broadcasts, it already receives. Digital

broadcasts provide a better sound quality

than analog broadcasts with free,

crystal-clear audio and no static or

distortion. For more information, and a

guide to available stations and

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In radio mode, turn to search through the

radio frequency band.

In satellite radio mode, turn to find the

previous or next available satellite radio

station.

programming, please visit

www.hdradio.com.

When HD Radio is on and you tune to a

station broadcasting HD Radio technology,

you may notice the HD Radio logo on your

screen. When this logo is available, you

may also see Title and Artist fields

on-screen.

Switching the Audio Unit On and

Off

Press and release the button.

Using Seek, Fast Forward and

Reverse

The multicast indicator appears in FM

mode, only, if the current station is

broadcasting multiple digital broadcasts.

The highlighted numbers signify available

digital channels where new or different

content is available. HD1 signifies the main

programming status and is available in

analog and digital broadcasts. Other

multicast stations, HD2 through HD7, are

only available digitally.

In radio mode, select a frequency band and

press and release either button. The

system stops at the first station it finds in

that direction.

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Audio System

When HD Radio broadcasts are active, you

can access the following functions:

switching to an HD2 or HD3 memory

preset, the sound mutes before the

digital audio plays, because the system

has to reacquire the digital signal.

•

Memory presets allow you to save an

active channel as a memory preset.

Touch and hold a memory preset slot

until the sound returns. There is a brief

mute while the radio saves the station.

Sound returns when finished. When

Note: As with any saved radio station, you

cannot access the saved station if your

vehicle is outside the station’s reception

area.

HD Radio Reception and Station Troubleshooting

Potential reception issues

Reception area

If you are listening to a multicast station and you are on

the fringe of the reception area, the station may mute due

to weak signal strength.

If you are listening to HD1, the system switches back to

the analog broadcast until the digital broadcast is available

again. However, if you are listening to any of the possible

HD2-HD7 multicast channels, the station mutes and stays

muted unless it is able to connect to the digital signal

again.

Station blending

When the system first receives a station, aside from HD2-

HD7 multicast stations, it first plays the station in the

analog version. Once the receiver verifies the station is an

HD Radio station, it shifts to the digital version. Depending

on the station quality, you may hear a slight sound change

when the station changes from analog to digital. Blending

is the shift from analog to digital sound or digital back to

analog sound.

In order to provide the best possible

experience, use the contact form to report

any station issues found while listening to

a station broadcasting with HD Radio

technology. Independent entities own and

operate each station. These stations are

responsible for the accuracy of all audio

streams and data fields.

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Audio System

Potential station issues

Cause

Issues

Action

Echo, stutter, skip or repeat This is poor time alignment No action required. This is a

in audio.

by the radio broadcaster.

broadcast issue.

Increase or decrease in

audio volume.

Sound fading or blending in The radio is shifting between No action required. The

and out.

analog and digital audio.

reception issue may clear up

as you continue to drive.

There is an audio mute

The digital multicast is not No action required. This is

delay when selecting HD2 or available until the HD Radio normal behavior. Wait until

HD3, multicast preset or

broadcast is decoded. Once the audio is available.

Direct Tune.

decoded, the audio is avail-

able.

Cannot access HD2 or HD3 The previously stored

multicast channel when multicast preset or direct

No action required. The

station is not available in

recalling a preset or from a tune is not available in your your current location.

direct tune.

current reception area.

Text information does not

match currently playing

audio.

Data service issue by the

radio broadcaster.

Fill out the station issue

form at website listed

below. ¹

There is no text information Data service issue by the

shown for currently selected radio broadcaster.

frequency.

Fill out the station issue

form at website listed

below.¹

¹http://hdradio.com/stations/feedback

HD Radio Technology manufactured under

SATELLITE RADIO ^{(IF EQUIPPED)}

license from iBiquity Digital Corporation

and foreign patents. HD Radio and the HD

and HD Radio logos are proprietary

trademarks of DTS Ford Motor Company

and DTS are not responsible for the

content sent using HD Radio technology.

Content may be changed, added or deleted

at any time at the station owner's

discretion.

SiriusXM® Satellite Radio broadcasts a

variety of music, news, sports, weather,

traffic and entertainment satellite radio

channels. For more information and a

complete list of SiriusXM satellite radio

channels, visit www.siriusxm.com in the

United States, www.siriusxm.ca in Canada,

or call SiriusXM at 1-888-539-7474.

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Connected Vehicle -> Audio System for Your Ford Explorer SUV Sixth Generation (2012-2020)

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