MyKey -> Liftgate for Your Ford Explorer SUV Sixth Generation (2012-2020)

Liftgate  
If there is a problem with the open or close  
POWER LIFTGATE  
request, a tone sounds for one of the  
following reasons:  
The ignition is on and the transmission  
WARNING: It is extremely  
is not in park (P).  
dangerous to ride in a cargo area, inside  
or outside of a vehicle. In a crash, people  
riding in these areas are more likely to be  
seriously injured or killed. Do not allow  
people to ride in any area of your vehicle  
that is not equipped with seats and  
seatbelts. Make sure everyone in your  
vehicle is in a seat and properly using a  
seatbelt. Failure to follow this warning  
could result in serious personal injury or  
death.  
The battery voltage is below the  
minimum operating voltage.  
The liftgate is not fully closed and your  
vehicle speed is at or above 3 mph  
(5 km/h).  
If the liftgate starts to close after it has  
fully opened, this indicates there may be  
excessive weight on the liftgate or a  
possible strut failure. A repetitive tone  
sounds and the liftgate closes under  
control. If the liftgate continues to close  
after opening, have the system checked  
by an authorized dealer. Remove any  
excessive weight from the liftgate.  
WARNING:Make sure that you fully  
close the liftgate to prevent exhaust  
fumes from entering your vehicle. If you  
are unable to fully close the liftgate,  
open the air vents or the windows to  
allow fresh air to enter your vehicle.  
Failure to follow this instruction could  
result in personal injury or death.  
Opening and Closing the Liftgate  
WARNING: Make sure all persons  
are clear of the power liftgate area  
before using the power liftgate control.  
WARNING: Keep keys out of reach  
of children. Do not allow children to  
operate or play near an open or moving  
power liftgate. You should supervise the  
operation of the power liftgate at all  
times.  
Note: Make sure the area behind your  
vehicle is free from obstruction and that  
there is enough room for you to operate the  
liftgate. Objects too close to your vehicle,  
for example a wall, garage door or another  
vehicle may come into contact with the  
moving liftgate. This could damage the  
liftgate and its components.  
Note: Be careful when opening or closing  
the liftgate in a garage or other enclosed  
area to avoid damaging the liftgate.  
Note: Do not leave the liftgate open when  
you are driving. This could damage the  
liftgate and its components.  
Note: Make sure that you close the liftgate  
before operating or moving your vehicle,  
especially in an enclosure, like a garage or  
a parking structure. This could damage the  
liftgate and its components.  
Note: Do not hang anything, for example  
a bike rack, from the glass or liftgate. This  
could damage the liftgate and its  
components.  
Note: Make sure that you fully close the  
liftgate to prevent cargo from falling out.  
The liftgate only operates with the  
transmission in park (P).  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing  
Liftgate  
Opening from the Instrument Panel  
Note: Allow the power system to open the  
liftgate. Manually pushing or pulling the  
liftgate may activate the systems obstacle  
detection feature and stop the power  
operation or reverse its direction, replicate  
a strut failure, or damage mechanical  
components.  
With the transmission in park  
(P), press the button on the  
instrument panel.  
Opening with the Remote Control  
Press the button twice within  
Closing the Liftgate  
three seconds.  
WARNING: Keep clear of the  
Opening with the Outside Control  
Button  
liftgate when using the rear switch.  
1. Unlock the liftgate with the remote  
control or power door unlock control.  
If a passive key is within 3 ft (1 m) of  
the liftgate, the liftgate unlocks when  
you press the liftgate release button.  
E291351  
Press and release the liftgate button.  
Stopping the Liftgate Movement  
Note: Do not apply sudden excessive force  
to the liftgate while it is in motion. This  
could damage the power liftgate and its  
components.  
You can stop the liftgate movement by  
doing any of the following:  
Pressing the liftgate control button.  
E291352  
Pressing the liftgate button on the  
2. Press the control button to the right of  
the rear view camera.  
remote control twice.  
Pressing the liftgate button on the  
instrument panel.  
Moving your foot under and away from  
the center rear bumper in a single-kick  
motion.*  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing  
Liftgate  
*This method only works for vehicles with  
Obstacle Detection  
the hands-free liftgate feature.  
Note: Entering your vehicle while the  
liftgate is closing can cause your vehicle to  
bounce and activate obstacle detection. To  
prevent this, let the power liftgate close  
completely before you enter your vehicle.  
Before driving off, check the instrument  
cluster for a liftgate or door ajar message or  
warning indicator. Failure to do this could  
result in unintentionally leaving the liftgate  
open while driving.  
Setting the Liftgate Open Height  
1. Open the liftgate.  
2. Stop the liftgate movement by pressing  
the control button on the liftgate when  
it reaches the desired height.  
Note: Once the liftgate has stopped  
moving, you can also manually move it to  
the desired height.  
When Closing  
3. Press and hold the liftgate control  
button on the liftgate until you hear a  
tone, indicating programming is  
complete.  
The system stops when it detects an  
obstacle. A tone sounds and the system  
reverses to open. Once you remove the  
obstacle, you can power close the liftgate.  
Note: You can only use the liftgate control  
button to program the height.  
When Opening  
Note: You cannot program the height if the  
liftgate position is too low.  
The system stops when it detects an  
obstacle and a tone sounds. Once you  
remove the obstacle, you can continue to  
operate the liftgate.  
The new open liftgate height is recalled  
when the power liftgate is opened. To  
change the programmed height, repeat the  
above procedure. Once you open the  
power liftgate, you can manually move it  
to a different height.  
Switching the Power Liftgate On  
or Off  
You can switch the power liftgate on or off  
through the vehicle settings on your  
touchscreen.  
Note: The system recalls the new  
programmed height until you reprogram it,  
even if you disconnect the battery.  
When operating the power liftgate after  
you have programmed a lower height than  
fully open, you can fully open the liftgate  
by manually pushing it upward to the  
maximum open position.  
When switched off, the liftgate only  
unlatches and will not power open or close.  
Hands-Free Feature(If Equipped)  
Make sure you have the passive key within  
3 ft (1 m) of the liftgate.  
1. Stand behind your vehicle, and face the  
liftgate.  
2. Move your foot, in a single-kick motion,  
without pausing, under and away from  
the rear bumper detection area.  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing  
Liftgate  
Vehicles With a Trailer Hitch  
E300799  
E310718  
3. The liftgate opens or closes.  
The detection area is on the left-hand side  
and right-hand side of the hitch, between  
the exhaust and the hitch.  
Note: Allow the power system to open the  
liftgate. Manually pushing or pulling the  
liftgate may activate the systems obstacle  
detection feature and stop the power  
operation or reverse its direction, replicate  
a strut failure, or damage mechanical  
components.  
Avoid the following actions when using the  
hands-free opening feature:  
Making physical contact with the  
bumper.  
Holding your foot under the bumper.  
Sweeping your foot from side to side,  
or kicking at an odd angle.  
Detection Zones  
Note: Any physical actions that mimic a  
kicking motion such as splashing water,  
trailer chains or vacuum hoses may cause  
the hands-free liftgate to activate. Switch  
the power liftgate off through your vehicle  
settings or keep the passive key away from  
the rear bumper detection area.  
Vehicles Without a Trailer Hitch  
E310717  
The detection area is in the center of the  
rear bumper.  
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Explorer (CTW), enUSA, Edition date: 202007, Second-Printing