Customer Assistance -> REPORTING SAFETY DEFECTS for Your Ford Focus 4 Door Second Generation (2004-2010)

Customer Assistance  
ORDERING ADDITIONAL OWNER’S LITERATURE  
To order the publications in this portfolio, contact Helm, Incorporated at:  
HELM, INCORPORATED  
P.O. Box 07150  
Detroit, Michigan 48207  
Or call:  
For a free publication catalog, order toll free: 1-800-782-4356  
Monday-Friday 8:00 a.m. - 6:00 p.m. EST  
Helm, Incorporated can also be reached by their website:  
(Items in this catalog may be purchased by credit card, check or  
money order.)  
Obtaining a French owner’s guide  
French Owner’s Guides can be obtained from your authorized dealer or  
by writing to:  
Ford Motor Company of Canada, Limited  
Service Publications CHQ202  
The Canadian Road  
P.O. Box 2000  
Oakville, ON, Canada  
L6J 5E4  
REPORTING SAFETY DEFECTS (U.S. ONLY)  
If you believe that your vehicle has  
a defect which could cause a crash  
or could cause injury or death, you  
should immediately inform the  
National Highway Traffic Safety  
Administration (NHTSA) in addition to notifying Ford Motor Company.  
If NHTSA receives similar complaints, it may open an investigation, and  
if it finds that a safety defect exists in a group of vehicles, it may order a  
recall and remedy campaign. However, NHTSA cannot become involved  
in individual problems between you, your dealer, or Ford Motor  
Company.  
178  
2007 Focus (foc)  
Owners Guide (post-2002-fmt)  
USA (fus)  
Customer Assistance  
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at  
1–888–327–4236 (TTY: 1–800–424–9153); go to r.gov;  
or write to:  
Administrator  
NHTSA  
400 Seventh Street, SW  
Washington, D.C. 20590  
You can also obtain other information about motor vehicle safety from  
REPORTING SAFETY DEFECTS (CANADA ONLY)  
If you believe that your vehicle has a defect which could cause a crash or  
could cause injury or death, you should immediately inform Transport  
Canada, using their toll-free number: 1–800–333–0510.  
179  
2007 Focus (foc)  
Owners Guide (post-2002-fmt)  
USA (fus)