SYNC 3 -> Entertainment for Your Ford Focus 4 Door Third generation(2010-2017)

SYNC3  
Note: Depending on the current climate  
To disable this automatic fan speed  
reduction feature during voice sessions,  
press and hold the climate control AC and  
Recirculated air buttons simultaneously,  
release and then increase fan speed within  
2 seconds. To re-enable this feature, repeat  
the above sequence.  
control settings, the fan speed may  
automatically go down while issuing voice  
commands or while making and receiving  
phone calls via SYNC to reduce the amount  
of background noise in the vehicle. The fan  
speed will automatically return to normal  
operation once the voice session ends. Fan  
speed can also be adjusted normally during  
a voice session, simply press fan buttons (or  
turn fan knob) to increase or decrease fan  
speed to desired setting.  
ENTERTAINMENT  
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SYNC3  
You can access these options using the  
touchscreen or voice commands.  
Message  
Message and description  
Sources  
Sources  
A
B
C
Press this button to select the source of  
Direct Tune  
Presets  
media you want to listen to.  
Menu item  
AM  
FM  
SIRIUS  
CD  
*
USB  
The name of the USB that is plugged in displays here.  
Bluetooth Stereo  
Apps If you have SYNC 3 compatible apps on your connected smart phone, they  
display here as individual source selections.  
* This feature may not be available in all markets and requires an active subscription.  
Once you have entered the station's  
AM/FM Radio  
call numbers, you can select:  
Tuning a Station  
Menu item  
Action and descrip-  
tion  
You can use the tune or seek controls on  
the radio bezel to select a station.  
Enter  
Press to begin  
playing the station  
you have entered.  
To tune a station using the  
touchscreen, select:  
Cancel  
Press to exit  
Menu item  
without changing  
the station.  
Direct Tune  
Presets  
A pop up appears, allowing you to type in  
the frequency of a station. You can only  
enter a valid station for the source you are  
currently listening to.  
To set a new preset, tune to the station  
and then press and hold one of the  
memory preset buttons. The audio mutes  
briefly while the system saves the station  
and then returns.  
You can press the backspace button to  
delete the previously entered number.  
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SYNC3  
There are two preset banks available for  
SIRIUS satellite radio is a  
AM and three banks for FM. To access  
additional presets, tap the preset button.  
The indicator on the preset button shows  
which bank of presets you are currently  
viewing.  
subscription-based satellite radio service  
that broadcasts a variety of music, sports,  
news, weather, traffic and entertainment  
programming. Your factory-installed  
SIRIUS satellite radio system includes  
hardware and a limited subscription term  
that begins on the date of sale or lease of  
your vehicle. See an authorized dealer for  
availability.  
SIRIUS® Satellite Radio (If  
Activated)  
Note: This feature may not be available in  
all markets and requires an active  
subscription.  
For more information on extended  
subscription terms (a service fee is  
required), the online media player and a  
list of SIRIUS satellite radio channels, and  
other features, please visit  
at 1-888-539-7474.  
Note: SIRIUS reserves the unrestricted right  
to change, rearrange, add or delete  
programming. This includes canceling,  
moving or adding particular channels, and  
its prices, at any time, with or without notice  
to you. Ford Motor Company shall not be  
responsible for any such programming  
changes.  
E234451  
Note: This receiver includes the eCos  
real-time operating system. eCos is  
published under the eCos License.  
The following buttons are available for Sirius:  
Menu item Action and description  
Browse  
Direct Tune  
Touch this button to see a list of available stations.  
A pop-up appears, allowing you to type in the call numbers of  
a station.  
Once you enter the stations call numbers, you can select:  
Enter  
The system tunes to the station you select.  
Cancel  
You exit the pop-up and the current station  
continues to play.  
You can press the backspace button to delete the previous  
number.  
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SYNC3  
Menu item  
Replay  
Action and description  
Replay audio on the current channel. You can replay approx-  
imately 45 minutes of audio as long as you remain tuned to  
the current station. Changing stations erases the previous  
audio.  
Live  
When you are in replay mode, you are not  
able to select a different preset until you  
return to live audio. Pressing this button  
returns you to the live broadcast.  
ALERT  
Save the current song, artist, or team as a favorite. The system  
alerts you when it plays again on any channel.  
Selecting this button allows you to enable and edit alerts. See  
Settings (page 380).  
There are three preset banks available for  
SIRIUS. To access additional presets, tap  
the preset button. The indicator on the  
Memory Presets  
To set a preset, tune to the station then  
press and hold one of the memory preset  
buttons. The audio mutes briefly while the  
system saves the station and returns once  
the station is stored.  
preset button shows which bank of presets  
you are currently viewing.  
Satellite Radio Electronic Serial  
Number (ESN)  
You need your ESN to activate, modify or  
track your satellite radio account. See  
Settings (page 380).  
SIRIUS Satellite Radio Reception Factors and Troubleshooting  
Potential reception issues  
Antenna obstructions  
Terrain  
For optimal reception performance, keep the antenna clear  
of snow and ice build-up and keep luggage and other  
materials as far away from the antenna as possible.  
Hills, mountains, tall buildings, bridges, tunnels, freeway  
overpasses, parking garages, dense tree foliage and thunder-  
storms can interfere with your reception.  
Station overload  
When you pass a ground-based broadcast-repeating tower,  
a stronger signal may overtake a weaker one and the audio  
system may mute.  
Satellite radio signal  
interference  
Your display may show ACQUIRING... to indicate the interfer-  
ence and the audio system may mute.  
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SYNC3  
Troubleshooting tips  
Cause  
Message  
Action  
Acquiring Signal  
Radio requires more than two No action required. This  
seconds to produce audio for message should disappear  
the selected channel.  
shortly.  
Satellite antenna fault There is an internal module or If this message does not clear  
system failure present.  
shortly, or with an ignition key  
cycle, your receiver may have  
a fault. See an authorized  
dealer for service.  
SIRIUS system failure  
Invalid Channel  
The channel is no longer avail- Tune to another channel or  
able.  
choose another preset.  
Unsubscribed Channel Your subscription does not  
include this channel.  
Contact SIRIUS at 1-888-539-  
7474 to subscribe to the  
channel, or tune to another  
channel.  
Satellite acquiring  
The signal is lost from the  
SIRIUS satellite or SIRIUS  
The signal is blocked. When  
you move into an open area,  
signal  
tower to your vehicle antenna. the signal should return.  
Updating…  
Update of channel program-  
ming in progress.  
No action required. The  
process may take up to three  
minutes.  
Questions? Call 1-  
888-539-7474  
Your satellite service is no  
longer available.  
Contact SIRIUS at 1-888-539-  
7474 to resolve subscription  
issues.  
None found. Check  
channel guide.  
All the channels in the selected Use the channel guide to turn  
category are either skipped or off the Lock or Skip function on  
locked.  
that station.  
SIRIUS Subscription  
updated  
SIRIUS has updated the chan- No action required.  
nels available for your vehicle.  
To activate HD radio, please see the Radio  
Settings in the Settings Chapter. See  
Settings (page 380).  
HD RadioInformation (If  
Available)  
Note: HD Radio broadcasts are not  
Note: This feature may not be available in  
available in all markets.  
all markets.  
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SYNC3  
HD Radio technology is the digital  
The HD logo is grey when acquiring a digital  
station, and then changes to orange when  
digital audio is playing. When this logo is  
available, you may also see Title and Artist  
fields on-screen.  
The multicast indicator appears in FM  
mode (only) if the current station is  
broadcasting multiple digital broadcasts.  
The highlighted numbers signify available  
digital channels where new or different  
content is available. HD1 signifies the main  
programming status and is available in  
analog and digital broadcasts. Other  
multicast stations (HD2 through HD7) are  
only available digitally.  
evolution of analog AM/FM radio. Your  
system has a special receiver that allows  
it to receive digital broadcasts (where  
available) in addition to the analog  
broadcasts, it already receives. Digital  
broadcasts provide a better sound quality  
than analog broadcasts with free,  
crystal-clear audio and no static or  
distortion. For more information, and a  
guide to available stations and  
programming, please visit:  
Website  
Note: There is also an additional feature  
for stations that have more than 1 HD  
multicast (For example, HD1 or HD2). The  
HD logo and Radio text appears as a button.  
Pressing this button allows you to cycle  
through all of the HD stations on that  
specific frequency. For example, if you are  
on 101.1 and it has HD1, HD2, HD3, pressing  
the button repeatedly causes the radio to  
cycle through the HD stations in a cyclic  
increasing order.  
When HD Radio is on and you tune to a  
station broadcasting HD Radio technology,  
you may notice the following indicators on  
your screen:  
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When HD Radio broadcasts are active, you can access the following functions:  
Message  
Action and description  
Presets  
Allows you to save an active channel as a memory preset.  
Touch and hold a memory preset slot until the sound returns.  
There is a brief mute while the radio saves the station. Sound  
returns when the channel saves. When switching to an HD2  
or HD3 memory preset, the sound mutes before the digital  
audio plays, because the system has to reacquire the digital  
signal.  
Note: As with any station you save, you cannot access the saved station if your vehicle is  
outside the stations reception area.  
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SYNC3  
HD Radio Reception and Station Troubleshooting  
Potential reception issues  
Reception area  
If you are listening to a multicast station and you are on the  
fringe of the reception area, the station may mute due to  
weak signal strength.  
If you are listening to HD1, the system changes back to the  
analog broadcast until the digital broadcast is available again.  
However, if you are listening to any of the possible HD2-HD7  
multicast channels, the station mutes and stays muted unless  
it is able to connect to the digital signal again.  
Station blending  
When the system first receives a station (aside from HD2-  
HD7 multicast stations), it first plays the station in the analog  
version. Once the receiver verifies the station is an HD Radio  
station, it shifts to the digital version. Depending on the station  
quality, you may hear a slight sound change when the station  
changes from analog to digital. Blending is the shift from  
analog to digital sound or digital back to analog sound.  
In order to provide the best possible  
experience, use the contact form to report  
any station issues found while listening to  
a station broadcasting with HD Radio  
technology. Independent entities own and  
operate each station. These stations are  
responsible for ensuring all audio streams  
and data fields are accurate.  
Potential station issues  
Cause  
Issues  
Action  
Echo, stutter, skip or  
repeat in audio.  
This is poor time alignment by No action required. This is a  
the radio broadcaster.  
broadcast issue.  
Increase or decrease in  
audio volume.  
Sound fading or  
The radio is shifting between  
analog and digital audio.  
No action required. The recep-  
tion issue may clear up as you  
continue to drive.  
blending in and out.  
There is an audio mute The digital multicast is not  
delay when selecting available until the HD Radio  
HD2 or HD3, multicast broadcast is decoded. Once  
preset or Direct Tune. decoded, the audio is available.  
No action required. This is  
normal behavior. Wait until the  
audio is available.  
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SYNC3  
Potential station issues  
Cause  
Issues  
Action  
Cannot access HD2 or The previously stored multicast No action required. The station  
HD3 multicast channel preset or direct tune is not  
is not available in your current  
when recalling a preset available in your current recep- location.  
or from a direct tune. tion area.  
Text information does Data service issue by the radio Fill out the station issue form.  
not match currently  
playing audio.  
broadcaster.  
*
There is no text  
Data service issue by the radio Fill out the station issue form.  
information shown for broadcaster.  
currently selected  
*
frequency.  
HD Radio Technology manufactured under  
license from iBiquity Digital Corp. U.S. and  
foreign patents. HD Radio and the HD and  
HD Radio logos are proprietary trademarks  
of iBiquity Digital Corp. Ford Motor  
Website  
report_radio_station_experiences  
Company and iBiquity Digital Corp. are not  
responsible for the content sent using HD  
Radio technology. Content may be  
CD  
Once you select this option, the system  
changed, added or deleted at any time at  
the station owner's discretion.  
* You can find the form here:  
returns you to the main audio screen.  
The current audio information appears on  
the screen.  
The following buttons are also available:  
Button  
Function  
Browse  
Repeat  
You can use the browse button to select a track.  
Select this button and a small number one displays to indicate  
the track is set to repeat.  
For MP3 CDs, this button allows you to toggle through repeat  
off, repeat one track (a small number one displays), and repeat  
current folder (a small folder displays).  
Shuffle  
Select the shuffle symbol to have the audio on the disk play  
in random order.  
You can use the forward, reverse, pause or  
play buttons to control the audio playback.  
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SYNC3  
access media that you store on your  
Bluetooth Stereo or USB  
Bluetooth Stereo and USB allow you to  
Bluetooth device or USB device such as  
music, audio books or podcasts.  
The following buttons are available for Bluetooth and USB:  
Button  
Function  
Repeat  
Pressing the repeat button toggles the repeat setting through  
three modes: repeat off (button not highlighted), repeat all  
(button highlighted) and repeat track (button highlighted with  
a small number one).  
Shuffle  
Play the tracks in random order.  
For some devices, SYNC 3 is able to  
You can use the forward, reverse, pause or  
play buttons to control the audio playback.  
To get more information about the  
currently playing track, press the cover art  
or Info button.  
provide 30-second skip buttons when you  
listen to audio books or podcasts. These  
buttons allow you to skip forward or  
backward within a track.  
While playing audio from a USB device you  
can look for certain music by selecting the  
following:  
Button  
Function  
Browse  
If available, displays the list of tracks in the  
Now Playing playlist.  
New Search  
This option, which is available under  
browse, allows you to play all tracks or to  
filter the available media into one of the  
below categories.  
Play All  
Playlists  
Artists  
Albums  
Songs  
Genres  
Podcasts  
Audio books  
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SYNC3  
Button  
Function  
Composers  
A-Z Jump  
This button allows you to choose a specific  
letter to view within the category you are  
browsing.  
Explore Device  
If available, this allows you to browse the  
folders and files on your USB device.  
SupportedMediaPlayers,Formats  
and Metadata Information  
USB Ports  
The system is capable of hosting nearly  
any digital media player, including iPod,  
iPhone, and most USB drives.  
Supported audio formats include MP3,  
WMA, WAV, AAC, and FLAC.  
Supported audio file extensions include  
MP3, WMA, WAV, M4A, M4B, AAC, and  
FLAC.  
Supported USB file systems include: FAT,  
exFAT, and NTFS.  
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SYNC 3 is also able to organize the media  
from your USB device by metadata tags.  
Metadata tags, which are descriptive  
software identifiers embedded in the  
media files, provide information about the  
file.  
If your indexed media files contain no  
information embedded in these metadata  
tags, SYNC 3 may classify the empty  
metadata tags as unknown.  
The USB ports are in the center console or  
behind a small access door in the  
instrument panel.  
This feature allows you to plug in USB  
media devices, memory sticks, flash drives  
or thumb drives, and charge devices if they  
support this feature.  
Select this option to play audio from your  
USB device.  
SYNC 3 is capable of indexing up to  
50,000 songs per USB device, for up to 10  
devices.  
Apps  
The system supports the use of certain  
audio apps such as Pandora or iHeartRadio  
through a USB or bluetooth-enabled  
device.  
Each app gives you different on-screen  
options depending on the app's content.  
See Apps (page 377).  
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SYNC3  
4. Confirm that the six-digit number  
PHONE  
appearing on your phone matches the  
six-digit number on the touchscreen.  
WARNING  
5. The touchscreen indicates when the  
Driving while distracted can result in  
pairing is successful.  
loss of vehicle control, crash and  
6. Your phone may prompt you to give  
the system permission to access  
information. To check your phones  
compatibility, see your phones manual  
or visit the website.  
injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the safe  
operation of your vehicle. We recommend  
against the use of any hand-held device  
while driving and encourage the use of  
voice-operated systems when possible.  
Make sure you are aware of all applicable  
local laws that may affect the use of  
electronic devices while driving.  
Alternatively, to add a phone, select:  
Menu Item  
Add Phone  
Then select:  
Hands-free calling is one of the main  
features of the system. Once you pair your  
cell phone, you can access many options  
using the touchscreen or voice commands.  
While the system supports a variety of  
features, many are dependent on your cell  
phones functionality.  
Discover Other Bluetooth Devices  
1. Follow the on-screen instructions.  
2. Select your phone's name when it  
appears on the touchscreen.  
3. Confirm that the six-digit number  
appearing on your phone matches the  
six-digit number on the touchscreen.  
Pairing Your Cell Phone for the  
First Time  
4. The touchscreen indicates when the  
Pair your Bluetooth-enabled phone with  
the system before using the functions in  
hands-free mode.  
Switch on Bluetooth on your device to  
begin pairing. See your phones manual if  
necessary.  
pairing is successful.  
5. Your phone may prompt you to give  
the system permission to access  
information. To check your phones  
compatibility, see your phones manual  
or visit the website.  
At a minimum, most cell phones with  
Bluetooth wireless technology support the  
following functions:  
To add a phone, select:  
Menu Item  
Answering an incoming call.  
Ending a call.  
Dialing a number.  
Call waiting notification.  
Caller identification.  
Add Phone  
1. Follow the on-screen instructions.  
2. A prompt alerts you to search for the  
system on your phone.  
3. Select your vehicle's make and model  
as it displays on your phone.  
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