SYNC 3 -> General Information for Your Ford Focus 4 Door Third generation(2010-2017)

SYNC  
GENERAL INFORMATION  
E198355  
Use the advanced voice recognition  
system.  
SYNC is an in-vehicle communications  
system that works with your  
Bluetooth-enabled cellular phone and  
Charge your USB device (if your device  
portable media player. This allows you to:  
supports this).  
*These features are not available in all  
markets and may require activation.  
Available AppLink enabled apps vary by  
market.  
Make and receive calls.  
Access and play music from your  
portable music player.  
Use 911 Assist and applications, such  
as Spotify and Glympse, via SYNC  
AppLink.*  
Make sure that you review your device's  
manual before using it with SYNC.  
Access phonebook contacts and music  
Support  
The SYNC support team is available to  
help you with any questions you cannot  
answer on your own.  
using voice commands.  
Stream music from your connected  
phone.  
Text message.  
Monday-Saturday, 8:30am-9:00pm EST.  
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SYNC™  
Sunday, 10:30am-7:30pm EST.  
When using SYNC:  
Do not operate playing devices if the  
power cords or cables are broken, split  
or damaged. Place cords and cables  
out of the way, so they do not interfere  
with the operation of pedals, seats,  
compartments or safe driving abilities.  
Do not leave playing devices in your  
vehicle during extreme conditions as it  
could cause them damage. See your  
device's manual for further information.  
In the United States, call 1-800-392-3673.  
In Canada, call 1-800-565-3673.  
Times are subject to change due to  
holidays.  
SYNC Owner Account  
Why do I need a SYNC owner account?  
Essential for keeping up with the latest  
software downloads available for  
SYNC.  
Do not attempt to service or repair the  
system. See an authorized dealer.  
Access to customer support for any  
questions you may have.  
Privacy Information  
Driving Restrictions  
For your safety, certain features are  
speed-dependent and restricted when your  
vehicle is traveling over 3 mi (5 km).  
When a cellular phone is connected to  
SYNC, the system creates a profile within  
your vehicle that is linked to that cellular  
phone. This profile is created in order to  
offer you more cellular features and to  
operate more efficiently. Among other  
things, this profile may contain data about  
your cellular phone book, text messages  
(read and unread), and call history,  
Safety Information  
WARNING  
Driving while distracted can result in  
including history of calls when your cellular  
phone was not connected to the system.  
In addition, if you connect a media device,  
the system creates and retains an index of  
supported media content. The system also  
records a short development log of  
approximately 10 minutes of all recent  
system activity. The log profile and other  
system data may be used to improve the  
system and help diagnose any problems  
that may occur.  
The cellular profile, media device index,  
and development log will remain in the  
vehicle unless you delete them and are  
generally accessible only in the vehicle  
when the cellular phone or media player  
is connected. If you no longer plan to use  
the system or the vehicle, we recommend  
you perform a Master Reset to erase all  
stored information.  
loss of vehicle control, crash and  
injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the safe  
operation of your vehicle. We recommend  
against the use of any hand-held device  
while driving and encourage the use of  
voice-operated systems when possible.  
Make sure you are aware of all applicable  
local laws that may affect the use of  
electronic devices while driving.  
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SYNC™  
System data cannot be accessed without  
USING VOICE RECOGNITION  
This system helps you control many  
features using voice commands. This  
allows you to keep your hands on the  
wheel and focus on what is around you.  
special equipment and access to the  
vehicle's SYNC module. Ford Motor  
Company and Ford of Canada will not  
access the system data for any purpose  
other than as described absent consent, a  
court order, or where required by law  
enforcement, other government  
Initiating a Voice Session  
authorities, or other third parties acting  
with lawful authority. Other parties may  
seek to access the information  
Press the voice button. A list of  
available voice commands  
appears in the display.  
independently of Ford Motor Company and  
Ford of Canada. For further privacy  
information, see the section on 911 Assist.  
See SYNCApplications and Services  
(page 314).  
Global Voice Commands  
These voice commands are always  
available. You can say them at any time.  
Global voice commands  
(cancel | exit)  
This command ends the voice session. You  
can also cancel a session by holding the  
voice button for two or more seconds.  
help  
This command provides you with hints,  
examples and instructions.  
(main menu | start again)  
This command restarts the voice session  
from the initial starting point.  
You can say any of the voice commands that appear within open and close brackets that  
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.  
Speak naturally, without long pauses  
between words.  
You can interrupt the system at any  
time while it is speaking by pressing the  
voice button. You can cancel a voice  
session by pressing and holding the  
voice button.  
Helpful Hints  
Make sure the interior of your vehicle is  
as quiet as possible. Wind noise from  
open windows and road vibrations may  
prevent the system from correctly  
recognizing spoken commands.  
Before giving a voice command, wait  
for the system announcement to finish,  
followed by a single tone. Any  
command spoken before this does not  
register with the system.  
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