SYNC? -> Using SYNC? With Your Media Player for Your Ford Kuga SUV Second Generation (2013-2018)

SYNC(If Equipped)  
To allow your vehicle to provide  
Confirm that the USB device has been  
formatted correctly and has the following  
specifications:  
location information, including: GPS  
and speed.  
To allow the app to send push  
notifications using the vehicle display  
and voice capabilities while running in  
a background state.  
USB 2.0.  
File format must be FAT16/32.  
Supply current not greater than  
500mA.  
Note: You will only need to grant  
permissions the first time you use an app  
with SYNC.  
Note: We are not responsible or liable for  
any damages or loss of privacy relating to  
usage of an app, or dissemination of any  
vehicle data that you approve us to provide  
to an app.  
Note: NTFS file format is not supported.  
The format of the audio files on the USB  
device must be:  
MP3.  
Non DRM protected WMA.  
WAV.  
AAC.  
USING SYNCWITH YOUR  
Connecting Your Media Player to  
the USB Port  
MEDIA PLAYER  
Note: If your media player has a power  
You can access and play music from your  
switch, make sure you switch on the device.  
media player through your vehicle's  
speaker system using the system's media  
menu or voice commands. You can also  
sort and play your music by specific  
categories, for example artist or albums.  
To Connect Using Voice Commands  
1. Plug the device into your vehicle's USB  
port.  
2. Press the voice button and when  
prompted say:  
SYNC is capable of hosting nearly any  
media player including: iPod, Zune, Plays  
from device players, and most USB drives.  
SYNC also supports audio formats, for  
example MP3, WMA, WAV and ACC.  
Voice Command  
Description and Action  
(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate  
[player]) voice commands. Refer to the media voice commands.  
You do not need to say words that appear within square brackets. For example, for where  
(USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.  
2. Press the AUX button until an  
To Connect Using the System Menu  
initializing message appears in the  
display.  
1. Plug the device into your vehicle's USB  
port.  
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SYNC(If Equipped)  
Message  
Browse USB  
Description and Action  
Depending on how many media files are on your connected  
device, an indexing message may appear in the display. When  
indexing is complete, the screen returns to the playback menu.  
Choose from the following:  
Message  
Play all  
Playlists  
Songs  
Artists  
Albums  
Genres  
Browse USB  
Reset USB  
Exit  
Media Voice Commands  
What's Playing?  
Press the voice button and when  
At any time during playback, you can press  
the voice button and ask the system what  
is playing. The system reads the metadata  
tags of the current track, if populated.  
prompted say:  
Voice Command  
Description and Action  
(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate  
[player]) voice commands.  
You can say any of the voice commands that appear within open and close brackets that  
are separated by |. For example, where; (what's | what is) appears you say; what's or  
what is.  
You must say any of the voice commands that appear outside of open and close brackets.  
For example, where; who plays this (what's | what is) playing, you must say; who plays  
this (what's or what is) playing.  
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SYNC(If Equipped)  
Voice Command  
Then any of the following:  
Voice Command  
(browse | search | show) playlist  
(browse | search | show) all (album |  
albums)  
play  
pause  
(browse | search | show) all (artist |  
artists)  
play [album] [by [artist]]  
Play all  
*
(browse | search | show) all (genre |  
genres)  
play [artist]  
*
*
(browse | search | show) all (playlist |  
playlists)  
play [genre]  
[play] next track  
(browse | search | show) all (song | songs  
| title | titles | file | files | track | tracks)  
play [playlist]  
*
*
shuffle [all] [on]  
[play] previous track  
play [song | track | title | file]  
repeat off  
shuffle off  
[play] (similar music | more like this)  
((who's | who is) this | who plays this |  
(what's | what is) playing [now] | (what  
| which) (song | track | artist) is this |  
(who's | who is) playing | (what's | what  
is) this)  
repeat one [on]  
(browse | search | show) album  
(browse | search | show) artist  
(browse | search | show) genre  
* This voice command is not available until  
indexing is complete.  
Voice Command Guide  
Voice Command  
Description and Action  
(browse | search | show) The system searches all the data from your indexed music  
genre  
and if available, begins to play the chosen type of music.  
[play] (similar music |  
more like this)  
The system compiles a playlist and then plays similar music  
to what is currently playing from the USB port using indexed  
metadata information.  
(browse | search | show) The system searches for a specific artist, track or album from  
artist the music indexed through the USB port.  
(browse | search | show) The system searches for a specific artist, track or album from  
album  
the music indexed through the USB port.  
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SYNC(If Equipped)  
The system is also capable of playing  
To switch the Bluetooth audio on, use the  
AUX or Source button or press the voice  
button and when prompted and say:  
music from your cell phone through  
Bluetooth.  
Voice Command  
Description and Action  
Bluetooth audio  
Then any of the following:  
Voice Command  
pause  
Description and Action  
play  
[play] next track  
[play] previous track  
Press AUX to select USB playback.  
Media Menu Features  
The media menu allows you to select how  
to play your music, for example by artist,  
genre, shuffle or repeat, and to find similar  
music or reset the index of your USB  
devices.  
Message  
Description and Action  
Options  
This will enter the media menu.  
Then any of the following:  
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SYNC(If Equipped)  
Message  
Description and Action  
Shuffle  
Choose to shuffle or repeat your music. Once you make your  
choice, it remains on until you switch it off.  
Repeat track  
Similar music  
Choose to shuffle or repeat your music. Once you make your  
choice, it remains on until you switch it off.  
You can play similar types of music to the current playlist  
from the USB port. The system uses the metadata informa-  
tion of each track to compile a playlist. The system then  
creates a new list of similar tracks and then begins playing.  
Each track must have the metadata tags populated for this  
feature. With certain playing devices, if your metadata tags  
are not populated, the tracks will not be available in voice  
recognition, the play menu or this option. However, if you  
place these tracks onto your playing device in mass storage  
device mode they are available in voice recognition, the play  
menu or this option. The system places unknowns into any  
unpopulated metadata tag.  
Reset SYNC USB  
Resets the USB index. After the new indexing is complete  
you can choose what to play from the USB song library.  
2. Press AUX to select USB playback.  
Accessing Your USB Song Library  
1. Plug the device into your vehicle's USB  
port.  
Message  
Description and Action  
Browse USB  
This menu allows you to select and play your media files by  
artist, album, genre, playlist and track or even to browse what  
is on your USB device.  
If there are no media files to access, the  
display indicates there is no media. If there  
are media files, you have the following  
options to scroll through and select:  
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SYNC(If Equipped)  
Message  
Description and Action  
Play all  
Play all indexed media files from your playing device one at  
a time in numerical order.*  
1. Press OK to select. The first track title appears in the  
display.  
Access your playlists from formats, ASX, M3U, WPL or MTP.*  
1. Press OK to select.  
Playlists  
Songs  
2. Scroll to select the desired playlist, and then press OK.  
Search for and play a specific indexed track. *  
1. Press OK to select.  
2. Scroll to select the desired track, and then press OK.  
Artists  
Sort all indexed media files by artist. Once selected, the  
system lists and then plays all artists and tracks alphabetic-  
ally.*  
1. Press OK to select.  
2. Scroll to select the desired artist, and then press OK.  
Sort all indexed media files by albums.*  
1. Press OK to select.  
Albums  
Genres  
2. Scroll to select the desired albums, and then press OK.  
Sort indexed music by genre type.*  
1. Press OK to select.  
2. Scroll to select the desired genre, and then press OK.  
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SYNC(If Equipped)  
Message  
Browse USB  
Description and Action  
Browse all supported media files on your media player  
connected to the USB port. You can only view media files  
that are compatible with SYNC; other saved files are not  
visible.  
1. Press OK to select.  
2. Scroll to browse indexed media files on your flash drive,  
and then press OK.  
Reset USB  
Resets the USB index. After the new indexing is complete,  
you can choose what to play from the USB song library.  
* You can use the buttons at the bottom of the audio display to jump to a certain  
alphabetical category quickly. You can also use the letters on the numeric keypad to jump  
in the list.  
Bluetooth Devices and System  
SYNCTROUBLESHOOTING  
Settings  
Your SYNC system is easy to use. However,  
You can access these menus using the  
should questions arise, please refer to the  
audio display. See Using SYNCWith  
tables below.  
Your Phone (page 273).  
To check your cell phone's compatibility,  
visit the regional Ford website.  
Cell phone issues  
Issue  
Possible cause  
Possible solution  
A lot of back-  
ground noise  
The audio control  
settings on your cell  
Refer to your device's manual about audio  
during a phone phone may be affecting adjustments.  
call.  
SYNC performance.  
During a call, I  
can hear the  
other person  
but they cannot  
hear me.  
Try switching off your cell phone, resetting  
it or removing the battery, then trying again.  
Possible cell phone  
malfunction.  
Make sure that the microphone for SYNC  
is not set to off.  
This is a cell phone-  
dependent feature.  
SYNC is not  
able to down-  
load my phone-  
book.  
Check your cell phone's compatibility.  
Possible cell phone  
malfunction.  
Try switching off your cell phone, resetting  
it or removing the battery, then trying again.  
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