Get SYNC? 3 -> General Information Guide for Ford Mustang 2 Door Sixth Generation (2015-2023)

GENERAL INFORMATION

WARNING

Driving while distracted can result in

loss of vehicle control, crash and

injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the safe

operation of your vehicle. We recommend

against the use of any hand-held device

while driving and encourage the use of

voice-operated systems when possible.

Make sure you are aware of all applicable

local laws that may affect the use of

electronic devices while driving.

Getting to Know Your System

The SYNC 3 system allows you to interact

with a variety of features using the

touchscreen and voice commands. By

integrating with your Bluetooth-enabled

phone, the touchscreen provides easy

interaction with audio, multimedia, climate

control, navigation, and your phone's SYNC

3 compatible apps.

Using the Touchscreen

To operate the touchscreen, you can

simply touch the item or option that you

want to select. The button changes color

when you select it.

The SYNC 3 layout allows you to quickly

select the feature you wish to use.

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SYNC™ 3

Action and DescriptionMenu ItemItem

This bar displays icons and messages pertaining to current

system activities including climate settings, voice

commands and phone functions such as text messages.

Status BarA

This button is available on the main screens. Pressing it

takes you to the home screen view.

HomeB

This shows the current time. You can set the clock manually

or have it controlled by the vehicle's GPS location. See

Settings (page 255).

ClockC

This displays the current outside temperature.Outside

Temperature

You can touch any of the buttons on this bar to select a

feature.

Feature BarE

The touchscreen allows you quick access

to all of your comfort, navigation,

communication and entertainment

options. Using the status and feature bar

you can quickly select the feature you want

to use.

Note: Your system is equipped with a

feature that allows you to access and

control audio features for 10 minutes after

you switch the ignition off (and no doors

open).

The Status Bar

Additional icons also display in the status

bar depending on market, vehicle options

and current operation. If a feature is not

active, the icon does not display. Certain

icons may move to the left or right

depending on what options are active.

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SYNC™ 3

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DescriptionItemCallout

This shows the temperature the driver selects through

the climate control system.

Driver Temper-

ature

When you activate the heated steering wheel option

on the touch screen, this icon displays. It only displays

when there is not a physical button for the heated

steering wheel.

Heated steering

wheel

(If equipped)

When the passenger adjusts their temperature, it

turns on dual and displays here, indicating it is not

linked to the driver's temperature. When the

temperatures link up again, the passenger's temper-

ature does not display.

Passenger

Temperature

This icon displays when your phone's microphone is

muted. A caller cannot hear you.

Microphone MuteD

This icon displays when you mute the audio system.MuteE

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SYNC™ 3

DescriptionItemCallout

This icon appears when the system receives a soft-

ware update. Pressing the icon shows more details

about the new software.

Software UpdateF

This icon appears if a Wi-Fi network is connected.Wi-FiG

An available Wi-Fi network is within range.Wi-Fi in RangeH

This icon displays the phone and roaming signal

strength.

Signal StrengthI

This icon displays when you receive a text message

on your phone.

Text MessageJ

This icon displays when you set Emergency Assist-

ance to off and you connect your phone to SYNC.

Emergency Assist-

ance

(If equipped)

This icon displays when a phone call is active.In CallL

This icon displays to show an active Bluetooth

connection.

BluetoothM

Messages may also appear in the status

bar to provide you with notifications. You

can select the message to view the

associated feature.

Feature Bar

FunctionsFeature Bar Item

Allows you to control the media playing in

your vehicle. You can control all audio

features including AM, FM and satellite

radio, CDs, and media streaming over a

Bluetooth device or through a USB

connection.

Audio

Allows you to adjust the temperature, fan

speed and airflow within the vehicle.

Climate

Allows you to make calls, receive calls, and

access the phonebook of your connected

device.

Phone

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SYNC™ 3

FunctionsFeature Bar Item

Allows you to see your vehicle's location on

a virtual road map, get driving directions to

your destination and find points of interest

along your route.

Navigation

(If equipped)

Connect and control SYNC 3 compatible

apps running on your iphone or android

device. Also, access built-in additional

features such as SiriusXM Traffic and Travel

Link (if equipped).

Apps

You can customize your system with

various settings for the touchscreen display,

feature preferences, and how you want to

interact with your vehicle.

Settings

Cleaning the Touchscreen

You can remove fingerprints with a dry,

clean, soft cloth.

If dirt or fingerprints are still on the screen,

apply a small amount of alcohol to the

cloth and try to clean it again.

Note: Do not use detergent or any type of

solvent to clean the touchscreen.

Note: Do not pour or spray alcohol onto the

touchscreen.

Using Voice Recognition

Using voice commands allows you to keep

your hands on the wheel and focus on

what is in front of you. The system provides

feedback through audible tones, prompts,

questions and spoken confirmations

depending on the situation and the chosen

level of interaction (voice settings).

The system also asks short questions

(confirmation prompts) when it is not sure

of your request or when there are multiple

possible responses to your request.

When using voice commands, words and

icons may appear in the status bar

indicating the status of the voice command

session. See Using Voice Recognition

(page 227).

Using the Controls on the Steering

Wheel

Depending on your vehicle and option

package, you can use different controls on

your steering wheel to interact with the

touchscreen system in different ways.

VOL: Control the volume of audio output.

Mute: Mute the audio output.

Voice: Press to start a voice session. Press

again to stop the voice prompt and

immediately begin speaking. Press and

hold to end a voice session.

SEEK NEXT:

• While in radio mode, press to seek

between memory presets.

• While in USB, Bluetooth Audio or CD

mode, press to seek between songs or

press and hold to fast seek.

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SYNC™ 3

SEEK PREVIOUS:

• While in radio mode, press to seek

between memory presets.

• While in USB, Bluetooth Audio or CD

mode, press to seek between songs or

press and hold to fast seek.

PHONE ACCEPT: Press to answer a call

or switch between calls.

PHONE REJECT: Press to end a call or

reject an incoming call.

Note: On some models, SEEK NEXT may

be combined with PHONE REJECT and

SEEK PREVIOUS may be combined with

PHONE ACCEPT.

M:Touch the control repeatedly to switch

between media sources (modes).

See Steering Wheel (page 48).

Using the Controls on the Bezel

Depending on your vehicle and option

package, you may also have these controls

on your instrument panel:

• Power: Switch the audio system on

and off.

• VOL: Control the volume of playing

audio.

• Seek and Tune: Use as you normally

would in audio modes.

• Eject: Eject a CD from the audio

system.

• SOURCE or MEDIA: Press repeatedly

to advance through available media

modes.

• SOUND: Press to access the Sound

menu where you can adjust sound and

other audio settings.

• 1-6: Press and hold to store or press to

select an AM, FM or SIRIUS memory

preset. See Audio System (page 210).

• DISP: Switch the display on or off. You

can also touch the screen to switch the

display back on.

• Temperature, fan and climate

control buttons: Control the

temperature, fan speed or settings of

the climate control system. See

Climate Control (page 79).

Emergency Assistance (If Equipped)

WARNINGS

Unless the Emergency Assistance

setting is on prior to a collision, the

system does not attempt to place

an emergency call. This could delay the

response time, increasing the risk of serious

injury or death.

Do not wait for Emergency

Assistance to make an emergency

call if you can do it yourself. Dial

emergency services immediately to avoid

a delayed response time. If you do not hear

Emergency Assistance within five seconds

of the crash, the system or cell phone may

be damaged or non-functional.

Always place your phone in a secure

location in your vehicle so it does not

become a projectile or get damaged

in a crash. Failure to do so may cause

serious injury to someone or damage the

phone which could prevent Emergency

Assistance from working properly.

For this feature to work, your mobile

phone must be Bluetooth-enabled

and compatible with the system.

Note: Before setting the feature on, please

read the important notice about the

Emergency Assistance feature and the

Emergency Assistance privacy notice later

in this section for important information.

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SYNC™ 3

Note: When you switch Emergency

Assistance on or off, the settings apply to

all paired mobile phones. If you switch

Emergency Assistance off and a previously

paired phone connects when you switch the

ignition on, either a voice message plays, a

display message or icon is shown or both.

Note: Every mobile phone operates

differently. While Emergency Assistance

works with most mobile phones, some

mobile phones may experience difficulties

using this feature.

If a crash deploys an airbag or triggers the

fuel pump shut off, the system may

contact local emergency services through

a paired and connected cell phone. For

more information, visit the regional Ford

website.

Note: In case of an emergency, Emergency

Assistance, as a means of communication

aid, can help you contact specific rescue

departments of public security. Emergency

Assistance does not implement the rescue

operations. The local public security

department deploys specific rescue

operations according to the actual situation.

See Supplementary Restraints System

(page 20). Important information

regarding airbag deployment is in this

chapter.

See Roadside Emergencies (page 149).

Important information regarding the fuel

pump shut-off is in this chapter.

To switch Emergency Assistance on and

off please view the settings information.

See Settings (page 255).

To make sure that Emergency Assistance

works correctly:

• The system must have power and be

working correctly at the time of the

crash and during feature activation and

use.

• You must switch on the feature before

a crash.

• You must have a cell phone connected

to the system.

• In certain countries, it may be

necessary to have a valid and

registered SIM card with credit in order

to place and maintain an emergency

call.

• A connected cell phone must have the

ability to make and maintain an

outgoing call at the time of the crash.

• A connected cell phone must have

adequate network coverage, battery

power and signal strength.

• Your vehicle must have battery power.

Note: This feature only works in a region

where SYNC Emergency Assistance can call

the local emergency services. For more

information, visit the regional Ford website.

In the Event of a Crash

Note: Not every crash deploys an airbag or

triggers the fuel pump shut off, which may

turn on Emergency Assistance. However, if

Emergency Assistance is triggered, the

system tries to contact emergency services.

If a connected cell phone sustains damage

or loses connection to the system, it

searches for and tries to connect to any

available previously paired cell phone. The

system attempts to dial local emergency

services.

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SYNC™ 3

Before making a call:

• If you do not cancel the call and SYNC

makes a successful call, an

introductory message plays for the

emergency operator. After this

message, there is hands-free

communication between your vehicle's

occupants and the operator.

• The system provides a short window

of time (approximately 10 seconds) to

cancel the call. If you do not cancel the

call, the system attempts to dial local

emergency services.

• The system plays a message letting

you know when it attempts to make an

emergency call. You can cancel the call

by selecting the relevant button or by

pressing the end call button on the

steering wheel.

During a call:

• Emergency Assistance uses your

vehicle GPS or cellular network

information when available to

determine the most appropriate

language to use. It alerts the

emergency operator of the crash and

delivers the introductory message. This

may include your vehicle GPS

coordinates.

• The language the system uses to

interact with the occupants of your

vehicle may differ from the language

used to deliver information to the

emergency operator.

• After the delivery of the introductory

message the voice line opens so that

you can speak hands-free with the

emergency operator.

• When the line is connected, you must

be prepared to provide your name,

phone number and location

information immediately.

Note: While the system provides

information to the emergency operator, the

system plays a message letting you know

it is sending important information. It then

lets you know when the line is open to start

hands-free communication.

Note: During an Emergency Assistance call,

an emergency priority screen appears which

contains vehicle GPS coordinates when

available.

Note: It is possible that GPS location

information is not available at the time of

the crash; in this case, Emergency

Assistance will still attempt to place an

emergency call.

Note: It is possible that the emergency

services will not receive the GPS

coordinates; in this case, hands-free

communication with an emergency operator

is available.

Note: The emergency operator may also

receive information from the cellular

network such as cell phone number, cell

phone location and cell phone carrier name

independent from SYNC Emergency

Assistance.

Emergency Assistance may not work

if:

• Your cell phone or Emergency

Assistance hardware sustains damage

in the crash.

• The vehicle battery or the system has

no power.

• A crash ejects your cell phone from

your vehicle.

• You do not have a valid and registered

SIM card with credit in your cell phone.

• You are in a region where the SYNC

Emergency Assistance cannot place

the call. For more information, visit the

regional Ford website.

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SYNC™ 3

Important Information about the

Emergency Assistance Feature

Emergency Assistance does not currently

call emergency services in the following

markets: Albania, Belarus, Bosnia and

Herzegovina, Macedonia, Netherlands,

Ukraine, Moldova and Russia.

For more information, visit the regional

Ford website.

Emergency Assistance Privacy Notice

When you switch on Emergency

Assistance, it may disclose to emergency

services that your vehicle has been in a

crash involving the deployment of an

airbag or activation of the fuel pump shut

off. This feature has the capability to

disclose your location information to the

emergency operator or other details about

your vehicle or crash to provide the most

appropriate emergency services.

If you do not want to disclose this

information, do not switch on the feature.

Safety Information

WARNING

Driving while distracted can result in

loss of vehicle control, crash and

injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the safe

operation of your vehicle. We recommend

against the use of any hand-held device

while driving and encourage the use of

voice-operated systems when possible.

Make sure you are aware of all applicable

local laws that may affect the use of

electronic devices while driving.

• Do not attempt to service or repair the

system. Have an authorized dealer

check your vehicle.

• Do not operate playing devices if the

power cords or cables are broken, split

or damaged. Place cords and cables

out of the way, so they do not interfere

with the operation of pedals, seats,

compartments or safe driving abilities.

• Do not leave playing devices in your

vehicle during extreme conditions as it

could cause them damage. See your

device's user guide for further

information.

• For your safety, some SYNC 3 functions

are speed-dependent. Their use is

limited to when your vehicle is traveling

at speeds under 5 km/h. Make sure that

you review your device's manual before

using it with SYNC 3.

Speed-restricted Features

Some features of this system may be too

difficult to use while your vehicle is moving

so they are restricted from use unless your

vehicle is stationary.

• Screens crowded with information,

such as Point of Interest reviews and

ratings, SiriusXM Traffic and Travel Link

sports scores, movie times or ski

conditions.

• Any action that requires you to use a

keyboard is restricted, such as entering

a navigation destination or editing

information.

• All lists are limited so the user can view

fewer entries (such as phone contacts

or recent phone call entries).

See the following table for more specific

examples.

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SYNC™ 3

Restricted features

Pairing a Bluetooth phone.Cellular Phone

Browsing of list entries is limited for phone contacts and

recent phone calls.

Editing the keypad code.Functionality of the System

Enabling Valet Mode.

Editing settings while the rear view camera or active park

assist are active.

Editing wireless settings.Wi-Fi and Wireless

Editing the list of wireless networks.

Connecting to a new Wi-Fi network that requires a secure

code to be entered via the keyboard.

Viewing received text messages.Text Messages

Using the keyboard to enter a destination.Navigation

Adding or editing Navigation Favorites entries or Avoid

Areas.

Creating a SYNC Owner Account

Why do I need a SYNC owner account?

• Essential for keeping up with the latest

software and connected features.

• Access to customer support for any

questions you may have.

• Maintain account permissions.

Updating Your System

You can choose to download the update

onto a USB drive or use Wi-Fi to deliver

automatic updates.

USB Updates

To use the USB update you need to log

into your owner account and visit the SYNC

software update page.

The website notifies you if an update is

available. You can then select to download

the update.

You will need an empty USB drive. Please

check the website for minimum

requirements. Once you have inserted the

USB drive into your computer, choose to

start the download. Follow the instructions

provided to download the files to the USB

drive.

The installation of most files occurs in the

background, and does not interrupt your

use of the system. Navigation updates

cannot be installed in the background,

because the files are too large.

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SYNC™ 3

To install the update in your vehicle,

remove anything that is plugged in the USB

ports on the media hub and plug in the

USB drive containing the update. When

the USB drive is plugged in, the installation

should begin immediately. After a

successful installation, the update is

available the next time the vehicle is

started.

Please reference website for any further

actions.

Updating Over Wi-Fi

To update your System over Wi-Fi your

vehicle must be within the range of a Wi-Fi

access point. Data rates may apply.

To connect your system to Wi-Fi,

select:

Menu Item

Settings

Wi-Fi

You can then select your

Wi-Fi network. You may

have to enter the security

code if the network is

secured. The system

confirms when it has

connected to the network.

Available

Wi-Fi

Networks

You must also give the system permission

to update automatically. Upon vehicle

delivery, the System asks you if you would

like to use the automatic update feature.

If you agree to automatic updates, you can

press OK to confirm. If this selection does

not appear upon vehicle delivery you can

access it through the General Settings. See

Settings (page 255). You can also perform

a master reset. See SYNC™ 3

Troubleshooting (page 266).

If you would like to switch this feature

on later, select:

Menu Item

Settings

General

From this menu, you can

enable automatic updates.

If you have not done so

already, the system

prompts you to set up a

Wi-Fi connection when you

enable this feature.

Automatic

System

Updates

When Wi-Fi and automatic updates are

enabled, your system checks for software

updates periodically. If a new version is

available, it downloads at that time.

Software downloads can take place for up

to 30 minutes after you have switched your

vehicle off. The updates do not interrupt

the normal use of your SYNC 3 system. If

a download does not complete for any

reason, the download continues where it

left off at the next Wi-Fi connected

opportunity. Upon activation of an update,

a banner displays on the touchscreen

indicating the system update. Select the

icon to see more detail. This icon displays

for two ignition cycles.

To switch this feature off:

Menu Item

Settings

General

In this menu selection, you

can change the selection

for automatic updates to

OFF.

Automatic

System

Updates

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SYNC™ 3

SYNC? 3 -> General Information for Your Ford Mustang 2 Door Sixth Generation (2015-2023)

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