Get Customer Information -> Radio Frequency Certification Labels Guide for Ford Puma SUV 2019-2024

SYNC™ 3

Apps

Symptom

Possible Cause and Resolution

The system cannot find any –

Incompatible device.

apps.

• You need an Android device with OS 4.3 or higher

or an iOS device with iOS 8.0 or higher. Pair and

connect your Android device to find AppLink

compatible apps. Connect your Android or iOS

device to a USB port or pair and connect using

Bluetooth®.

I have a compatible device –

AppLink compatible apps not installed on your device.

and it is correctly connected

• Download and install the latest version of the app.

but the system still cannot

–

AppLink compatible apps not running on your device.

find any apps.

• Start the apps to allow the system to find them

and make sure you sign in to any apps if required.

–

Incorrect app settings.

• Check and adjust the app settings on your device

and allow SYNC to access the app if required.

I have a compatible device, –

Apps failed to fully close.

it is correctly connected and

• Restart the apps and try again.

my apps are running but the

• If you have an Android device with apps that have

system still cannot find any

an exit or quit option, use this and then restart the

apps.

apps. Alternatively, use the force stop option in the

settings menu on your device.

• If you have an iOS device with iOS 7.0 or higher, tap

the home button on your device twice and then

swipe the app upward to close it.

I have an Android device

–

An issue on some older versions of the Android oper-

that is correctly connected,

ating system could result in apps not being found.

I have restarted my apps

• Switch Bluetooth® off and on again to force the

and they are running but the

system to reconnect to your device.

system still cannot find

them.

456

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

SYNC™ 3

Symptom

Possible Cause and Resolution

I have an iOS device that is –

Cable connection issue.

correctly connected, I have

• Disconnect the cable from your device, wait for a

restarted my apps and they

moment and then connect it again to force the

are running but the system

system to reconnect to your device.

still cannot find them.

I have an Android device

–

Device volume is low.

running a media app which

• Turn the volume up on your device.

the system has found but I

cannot hear the sound or

the sound is very quiet.

I have an Android device

–

Device limitation. Some Android devices have a limited

running a number of

number of Bluetooth® ports that apps can use to

compatible apps but the

connect. If you have more apps running on your device

system cannot find all of

than the number of available Bluetooth® ports, the

them.

system cannot find all of them.

• Close some of the apps to allow the system to find

those that you want to use.

457

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

SYNC™ 3

Wi-Fi Connectivity

Symptom

Possible Cause and Resolution

I cannot connect to a Wi-Fi

–

Password error.

network.

• Enter the correct network password.

–

Weak network signal.

• Move your vehicle closer to the Wi-Fi hotspot or to

a place where the network signal is not obstructed.

–

Multiple access points in range with the same SSID.

• Use a unique name for your SSID. Do not use the

default name unless it contains a unique identifier,

for example as part of the MAC address.

The Wi-Fi connection

–

Weak network signal.

disconnects after successful

• Move your vehicle closer to the Wi-Fi hotspot or to

connection.

a place where the network signal is not obstructed.

I am close to a Wi-Fi hotspot –

Obstructed network signal.

but the network signal

• If your vehicle has a heated windshield, position

strength is weak.

your vehicle so that the windshield is not facing the

Wi-Fi hotspot.

• If your vehicle has metallic tinting on the windows

but not on the windshield, position your vehicle so

that the windshield is facing the Wi-Fi hotspot or

open the windows that are facing the hotspot.

• If your vehicle has metallic tinting on the windows

and the windshield, open the windows that are

facing the hotspot.

• If your vehicle is in a garage and you have the

garage door closed, open the garage door.

458

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

SYNC™ 3

Symptom

Possible Cause and Resolution

I cannot see a network in the –

Hidden network.

list of available networks

• Make the network visible and try again.

that I expect to see.

Software downloads take

–

Weak network signal

too long.

• Move your vehicle closer to the Wi-Fi hotspot or to

a place where the network signal is not obstructed.

–

Wi-Fi hotspot in high demand or has a slow Internet

connection.

• Use a more reliable Wi-Fi hotspot.

The system seems to

–

No software update available.

connect to a Wi-Fi network

–

Wi-Fi network requires a subscription or acceptance

and the signal strength is

of terms and conditions.

excellent but the software

• Test the connection using another device. If the

does not update.

network requires a subscription or acceptance of

terms and conditions, contact the network service

provider.

Resetting the System

Simultaneously press and hold the

seek up and the audio unit power

buttons until the screen goes black.

2. Wait three minutes to allow the system

to complete the reset.

3. Press the audio unit power button to

switch the system on.

Note: You can reset the system to restore

functionality that has stopped working. The

system reset is designed to restore

functionality and not delete any data that

you have stored.

Additional Information and

Assistance

For additional information and assistance,

we recommend that you contact an

authorized dealer or refer to the local Ford

website.

459

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

To find out more about the REACH

THIRD PARTY SOFTWARE

directive, search REACH on the local Ford

website.

ACKNOWLEDGMENT

Note: To find the local Ford website, visit

Your vehicle could have components that

locations/.

use open source software. For additional

information, visit

RADIO FREQUENCY

CERTIFICATION LABELS

DECLARATION OF

CONFORMITY

ANTENNAS

European Union EU

Your vehicle could have components that

transmit and receive radio waves and are

therefore subject to government

regulation.

These components must accept any

interference received, including

interference that could cause undesired

operation. For certification labels and

declarations of conformity, visit

REACH

E310043

We are committed to promoting the

responsible manufacturing, handling and

Ukraine

use of our products and support the

underlying goals of REACH, a European

Union regulation that concerns the

registration, evaluation, authorisation and

restriction of chemicals.

We specifically support Regulation EC

1907/2006 Article 33(1) that relates to

substances of very high concern which

appear on the current list for authorisation.

If these substances do exist in a product,

it is important to guarantee their safe use

so the regulation is designed to enable you

E269682

to take any appropriate risk management

measures.

460

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

United Kingdom

Belarus

E253816

Brazil

E362840

BLIND SPOT INFORMATION

SYSTEM SENSORS

Argentina

E340204

Canada

Short Range Radar Sensor SRR3-B

IC ID: 4135A-SRR3B

E363578

461

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

E351800

European Union EU

Djibouti

E310043

E340826

462

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Ghana

Malaysia

E269695

E269697

RALM/24A/0715/S(15-2272)

Israel

Mauritania

E402800

Jamaica

E353342

Mexico

E340517

E353300

463

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Moldova

Russia

E253816

Serbia

E337971

Pakistan

E340200

Singapore

E352429

Paraguay

E339940

E337181

464

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

South Africa

South Korea

E269696

E351001

Taiwan, China

E340203

465

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Ukraine

E356737

United Kingdom

United Arab Emirates (U.A.E.)

E362840

United States of America

FCC ID: OAYSRR3B

E338020

This device complies with Part 15 of the

FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

CAUTION TO USERS

466

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Changes or modifications not expressly

BODY CONTROL MODULE

approved by the party responsible for

Argentina

compliance could void the user's authority

to operate the equipment.

Vietnam

E345301

Brazil

E353397

Zambia

E365115

Canada and United States of

America

WARNING: Changes or

E340205

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

specifications were met.

FCC ID: LXPP004

IC: 2298A-P004

467

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

This device complies with Part 15 of the

FCC Rules and with Innovation, Science

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

E345303

European Union EU

Jamaica

E310043

E345306

Ghana

E345307

E345302

This product has been Type Approved by

Jamaica: SMA - P005

468

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Mauritania

Morocco

E345304

E345308

E345305

E345309

Moldova

Paraguay

E337971

E339812

2020-07-I-0405

2021-01-0037

469

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Serbia

South Korea

E341434

E339675

R-R-175-P005

Singapore

Taiwan, China

E373258

E339940

South Africa

E373259

E345313

470

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

United Arab Emirates (U.A.E.)

E373260

E345311

E373261

Ukraine

E345312

E269682

United Kingdom

E345743

E362840

471

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Zambia

Djibouti

E342394

European Union EU

E345310

CRUISE CONTROL MODULE

Argentina

E310043

Ghana

E308030

Brazil

E340191

E340118

472

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Indonesia

RALM/61A/0318/S(18-0852)

Mauritania

E342395

Israel

E340190

Moldova

E402791

Jamaica

E337971

Morocco

E340518

Malaysia

E340192

E339836

473

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Pakistan

Singapore

E342396

E340193

Paraguay

South Africa

E308039

E340194

Serbia

South Korea

E308040

E339675

R-CMM-DLH-L2C0065TR

474

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Syria

United Arab Emirates

E342397

Taiwan, China

E308044

United Kingdom

E362840

E340195

Ukraine

United States and Canada

WARNING: Changes or

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

specifications were met.

FCC ID: L2C0065TR

E308043

IC: 3432A-0065TR

475

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

This device complies with Part 15 of the

Zambia

FCC Rules and with Innovation, Science

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

E340196

KEYS AND REMOTE CONTROLS

Device

Type Designation

Flip Key

A08TBB

Passive Key

A2C17105200

Israel

European Union EU

E392457

Moldova

E310043

E337971

476

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Morocco

AGREE PAR L'ANRT MAROC

TA-2018/2487

Numéro d'agrément: MR8923 ANRT 2014

Date d'agrément: 04/02/2014

Serbia

E402783

Ukraine

E342403

South Africa

E269682

TA-2013/1616

United Kingdom

E402782

E362840

477

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

PASSIVE ANTI-THEFT SYSTEM

Europe

Argentina

E310043

E362744

E362840

Ghana

E364132

Brazil

E348713

E362745

478

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Israel

Morocco

E402984

Jamaica

E348715

Paraguay

E348714

Moldova

E339812

NR: 2018-04-I-000175

Serbia

E337971

E364764

479

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Singapore

Taiwan

E362746

E348717

Ukraine

South Africa

TA-2018/1198

E269682

E348716

United Arab Emirates (U.A.E.)

South Korea

E362747

E339675

MSIP- R-RMM-OAC-OUC26006559

480

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

United States of America and

RADIO TRANSCEIVER MODULE

Canada

Argentina

WARNING: Changes or

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

specifications were met.

FCC ID: OUC26006559

IC: 850K-26006559

E339077

This device complies with Part 15 of the

FCC Rules and with Innovation, Science

Brazil

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

10693-20-12270

interference that may cause undesired

operation.

E342393

Zambia

Djibouti

E340642

E340643

Ghana

E348712

E340644

481

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Morocco

E340645

Mauritania

E340648

Pakistan

E340530

E342392

South Africa

E340531

E340649

482

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

United Arab Emirates (U.A.E.)

This device complies with Part 15 of the

FCC Rules and with Innovation, Science

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

Zambia

E340647

E340646

E340218

SYNC

United States and Canada

Argentina

WARNING: Changes or

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

specifications were met.

FCC ID: L2C0082R

FCC ID: L2C0083TR

FCC ID: L2C0086R

E339829

IC: 342A-0083TR

IC: CAN RSS-Gen/CNR-Gen

483

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Brazil

European Union EU

E339830

China

E310043

Ghana

E341500

Djibouti

E341502

Jamaica

E340519

E339941

484

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Malaysia

Morocco

E339836

E339942

RBAB/57H/0318/S(18-0624)

Pakistan

Mauritania

E341519

E341583

Paraguay

Moldova

E337971

E339812

NR: 2017-12-I-0000413

485

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Serbia

South Korea

E339831

E339675

MSIP-CMM-pAs-FA-170-BCAR-HS

Singapore

Taiwan

E339943

E339833

South Africa

Ukraine

E339832

E269682

486

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

United Arab Emirates (U.A.E.)

United Kingdom

E362840

United States and Canada

E340520

WARNING: Changes or

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

specifications were met.

SYNC Version

FCC Identification Number

IC Identification Number

3.0

ACJ-SYNCG3-L

216B-SYNCG3-L

3.1

ACJ-FA-170-BCARHS

216B-FA170BCARHS

3.2

ACJ-FG-185-SG32MH

216B-FG185SG32MH

Vietnam

This device complies with Part 15 of the

FCC Rules and with Innovation, Science

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

operation.

E339834

487

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

$Customer InformationZambiaEurope Union EUE310043E339835MexicoTELEMATICS CONTROL UNITArgentinaE364908South AfricaE380327C-28150BrazilE363451E365116488Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing$

Customer Information

Zambia

Europe Union EU

E310043

E339835

Mexico

TELEMATICS CONTROL UNIT

Argentina

E364908

South Africa

E380327

C-28150

Brazil

E363451

E365116

488

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Taiwan

United States and Canada

WARNING: Changes or

modifications not expressively approved

by the party responsible for compliance

could void the user's authority to operate

the equipment. The term "IC:" before the

radio certification number only signifies

that Industry Canada technical

E394624

specifications were met.

United Arab Emirates (U.A.E.)

FCC ID: KMH-14H074-NA1

IC: 1422A-14H074NA1

This device complies with Part 15 of the

FCC Rules and with Innovation, Science

and Economic Development Canada’s

licence-exempt RSS(s). Operation is

subject to the following two conditions:

1. This device may not cause harmful

interference, and

2. This device must accept any

interference received, including

interference that may cause undesired

E340527

operation.

United Kingdom

Vietnam

E362840

E278262

489

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

TIRE PRESSURE MONITORING

Democratic Republic of Congo

SYSTEM SENSORS

Agréé par l'ARPTC

Argentina

N° d'homologation: HIR -0051/4/2014

Date d'homologation: 16/4/2014

Djibouti

E342217

Brazil

E367106

European Union (EU)

E375123

18962-22-08001

China

E310043

E342218

490

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

The RED 2014/53/EU (replacing R&TTE Directive 1999/5/EC on 13 June 2016) explicitly

states that instructions for intentional radiators include reference to "(a) frequency

band(s) in which the radio equipment operates; and (b) maximum radio-frequency

power transmitted in the frequency band(s) in which the radio equipment operates,"

in addition to carrying over the general operational instruction and Declaration of

Conformity inclusion requirements from the R&TTE Directive.

Hereby, Schrader Electronics Ltd. declares that the radio equipment type AG2SZ4 is in

compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity

is available at the following internet address:

f=433.92MHz

P<10mW (e.i.r.p)

Schrader Electronics Ltd. 11 Technology Park, Belfast Road, Antrim BT41 1QS, Northern

Ireland United Kingdom.

Independent State of Samoa

Ghana

E365127

E342220

Israel

E382726

491

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Jamaica

Mexico

This product has been Type Approved by

IFT: RLVSCMR15-1238

Jamaica: SMA - AG2SZ4

Malaysia

E364908

E339836

Moldova

HIDF16000009

Mauritania

E337971

Morocco

E342221

E207821

492

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information

Nigeria

Pakistan

E342392

E337972

Oman

Russia

E253817

E253816

Paraguay

Sierra Leone

E339812

E382724

NR: 2017-06-I-0000175

TAN: 2017-002-0035

493

Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

Customer Information -> Radio Frequency Certification Labels for Your Ford Puma SUV 2019-2024

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