Get What to do in an emergency -> TOWING Guide for Hyundai I10 4 Door Second Generation (2013-2019)

What to do in an emergency

TOWING

If any of the loaded wheels or suspen-

sion components are damaged or the

vehicle is being towed with the front

wheels on the ground, use a towing dolly

under the front wheels.

When being towed by a commercial tow

truck and wheel dollies are not used, the

front of the vehicle should always be lift-

ed, not the rear.

OPA067016

dolly

OPA067015

Towing service

If emergency towing is necessary, we

recommend having it done by an author-

ized HYUNDAI dealer or a commercial

tow-truck service. Proper lifting and tow-

ing procedures are necessary to prevent

damage to the vehicle. The use of wheel

dollies or flatbed is recommended.

For trailer towing guidelines information,

refer to “Trailer towing” in chapter 5.

It is acceptable to tow the vehicle with the

rear wheels on the ground (without dol-

lies) and the front wheels off the ground.

OPA067017

CAUTION

• Do not tow the vehicle backwards

with the front wheels on the

ground as this may cause dam-

age to the vehicle.

• Do not tow with sling-type equip-

ment. Use wheel lift or flatbed

equipment.

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What to do in an emergency

When towing your vehicle in an emer-

gency without wheel dollies:

1.Set the ignition switch in the ACC posi-

tion.

2.Place the transaxle shift lever in N

(Neutral).

3.Release the parking brake.

CAUTION

Failure to place the transaxle shift

lever in N (Neutral) may cause inter-

nal damage to the transaxle.

OBA063011

OBA063012

3.Install the towing hook by turning it

clockwise into the hole until it is fully

secured.

4.Remove the towing hook and install

the cover after use.

Removable towing hook (front)

(if equipped)

1.Open the tailgate, and remove the tow-

ing hook from the tool bag.

2.Remove the hole cover pressing the

lower part of the cover on the front

bumper.

6 16

What to do in an emergency

Use extreme caution when towing the

vehicle. A driver must be in the vehicle to

steer it and operate the brakes.

Towing in this manner may be done only

on hard-surfaced roads for a short dis-

tance and at low speeds. Also, the

wheels, axles, power train, steering and

brakes must all be in good condition.

■ Front (if equipped)

CAUTION

• Attach a towing strap to the tow-

ing hook.

• Using a portion of the vehicle

other than the tow hooks for tow-

ing may damage the body of your

vehicle.

• Do not use the towing hooks to pull a

vehicle out of mud, sand or other con-

ditions from which the vehicle cannot

be driven out under its own power.

• Avoid towing a vehicle heavier than the

vehicle doing the towing.

• Use only a cable or chain specifi-

cally intended for use in towing

vehicles. Securely fasten the

cable or chain to the towing hook

provided.

OBA063012

■ Rear

• The drivers of both vehicles should

communicate with each other frequent-

ly.

• Before emergency towing, check that

the hook is not broken or damaged.

• Fasten the towing cable or chain

securely to the hook.

• Do not jerk the hook. Apply it steadily

with even force.

• To avoid damaging the hook, do not

pull from the side or at a vertical angle.

Always pull straight ahead.

OBA063013

Emergency towing

If towing is necessary, we recommend

you to have it done by an authorized

HYUNDAI dealer or a commercial tow

truck service.

If towing service is not available in an

emergency, your vehicle may be tem-

porarily towed using a cable or chain

secured to the emergency towing hook

under the front (or rear) of the vehicle.

6 17

What to do in an emergency

Emergency towing precautions

WARNING

• Turn the ignition switch to ACC so the

steering wheel isn’t locked.

• Place the transaxle shift lever in N

(Neutral).

Use extreme caution when towing

the vehicle.

• Avoid sudden starts or erratic

driving maneuvers which would

place excessive stress on the

emergency towing hook and tow-

ing cable or chain. The hook and

towing cable or chain may break

and cause serious injury or dam-

age.

• If the disabled vehicle is unable

to be moved, do not forcibly con-

tinue the towing. Contact an

authorized HYUNDAI dealer or a

commercial tow truck service for

assistance.

• Release the parking brake.

• Press the brake pedal with more force

than normal since you will have

reduced brake performance.

• More steering effort will be required

because the power steering system

will be disabled.

• If you are driving down a long hill, the

brakes may overheat and brake per-

formance will be reduced. Stop often

and let the brakes cool off.

OPA067014

• Use a towing strap less than 5 m (16

feet) long. Attach a white or red cloth

(about 30 cm (12 inches) wide) in the

middle of the strap for easy visibility.

• Drive carefully so that the towing strap

is not loosened during towing.

• Tow the vehicle as straight ahead

as possible.

• Keep away from the vehicle dur-

ing towing.

6 18

What to do in an emergency

CAUTION - Automatic

transaxle

• If the vehicle is being towed with

all four wheels on the ground, it

can be towed only from the front.

Be sure that the transaxle is in

neutral. Do not tow at speeds

greater than 40 km/h (25 mph)

and for more than 25 km (15

miles). Be sure the steering wheel

is unlocked by placing the igni-

tion switch in the ACC position. A

driver must be in the towed vehi-

cle to operate the steering wheel

and brakes.

• Before towing, check the level of

the automatic transaxle fluid. If it

is below the "HOT" range on the

dipstick, add fluid. If you cannot

add fluid, a towing dolly must be

used.

6 19

What to do in an emergency -> TOWING for Your Hyundai I10 4 Door Second Generation (2013-2019)

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