Get What to do in an emergency -> Towing Guide for Hyundai Ix35 SUV Second Generation (2016-2023)

What to do in an emergency

TOWING

Towing service

It is acceptable to tow the vehicle

with the rear wheels on the ground

(without dollies) and the front wheels

off the ground. If any of the loaded

wheels or suspension components

are damaged or the vehicle is being

towed with the front wheels on the

ground, use a towing dolly under the

front wheels.

OLMB063012

When being towed by a commercial

tow truck and wheel dollies are not

used, the front of the vehicle should

always be lifted, not the rear.

Dolly

For 4WD vehicles, it must be towed

with a wheel lift and dollies or flatbed

equipment with all the wheels off the

ground.

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CAUTION

OLMB063011

CAUTION

A 4WD vehicle should never be

towed with the wheels on the

ground. This can cause serious

damage to the transaxle or the

4WD system.

If emergency towing is necessary,

we recommend having it done by an

authorized HYUNDAI dealer or a

• Do not tow the vehicle with

the front wheels on the

ground as this may cause

damage to the vehicle.

commercial

tow-truck

service.

Proper lifting and towing procedures

are necessary to prevent damage to

the vehicle. The use of wheel dollies

or flatbed is recommended.

• Do not tow with sling-type

equipment. Use a wheel lift or

flatbed equipment.

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3.Install the towing hook by turning it

clockwise into the hole until it is

fully secured.

Removable towing hook

WARNING

■ Front

If your vehicle is equipped with

a rollover sensor, place the igni-

tion switch in the LOCK/OFF or

ACC position when the vehicle

is being towed. The side impact

and curtain air bag may deploy

if the sensor detects the situa-

tion as a rollover.

4.Remove the towing hook and

install the cover after use.

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■ Rear

When towing your vehicle in an

emergency without wheel dollies:

1.Place the ignition switch in the

ACC position.

2.Place the shift lever in N (Neutral).

3.Release the parking brake.

6

CAUTION

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Failure to place the shift lever in

N (Neutral) when being towed

with the front wheels on the

ground can cause internal dam-

age to the transaxle.

1.Open the tailgate, and remove the

towing hook from the tool case.

2.Remove the hole cover pressing

the lower part of the cover on the

front or rear bumper.

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What to do in an emergency

If towing service is not available in an Always follow these emergency tow-

emergency, your vehicle may be ing precautions:

temporarily towed using a cable or

Emergency towing

■ Front

• Place the ignition switch in the

chain secured to the emergency tow-

ACC position so the steering

ing hook at the front (or rear) of the

wheel is not locked.

vehicle.

• Place the shift lever in N (Neutral).

Use extreme caution when towing

• Release the parking brake.

the vehicle with a cable or chain. A

driver must be in the vehicle to steer

it and operate the brakes.

• Depress the brake pedal with more

force than normal since you will

have reduced braking perform-

ance.

Towing in this manner may be done

only on hard-surfaced roads for a

short distance and at low speeds.

Also, the wheels, axles, power train,

steering and brakes must all be in

good condition.

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• More steering effort will be

required because the power steer-

ing system will be disabled.

■ Rear

• Use a vehicle heavier than your

own to tow your vehicle.

• The drivers of both vehicles should

communicate with each other fre-

quently.

• Before emergency towing, check

that the hook is not broken or dam-

aged.

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• Fasten the towing cable or chain

securely to the hook.

If towing is necessary, we recom-

mend you have it done by an author-

ized HYUNDAI dealer or a commer-

cial tow truck service.

• Do not jerk the hook. Apply steady

and even force.

6-26

Tie-down hook

CAUTION

To avoid damage to your vehicle

and vehicle components when

towing:

• Always pull straight ahead

when using the towing hooks.

Do not pull from the side or at

a vertical angle.

• Do not use the towing hooks

to pull a vehicle out of mud,

sand or other conditions from

which the vehicle cannot be

driven out under its own

power.

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• Use a towing cable or chain less

than 5 m (16 feet) long. Attach a

white or red cloth (about 30 cm (12

inches) wide) in the middle of the

cable or chain for easy visibility.

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WARNING

• Limit the vehicle speed to

15 km/h (10 mph) and drive

less than 1.5 km (1 mile) when

towing to avoid serious dam-

6

Do not use the tie-down hook(s)

for towing purposes. If the tie-

down hook(s) are used for tow-

ing, the tie-down hook(s) or

bumper will be damaged and

this could lead to serious injury.

• Drive carefully so the towing cable

or chain remains tight during tow-

ing.

age to

transaxle.

the

automatic

• Before towing, check the automat-

ic transaxle for fluid leaks under

your vehicle. If the automatic

transaxle fluid is leaking, flatbed

equipment or a towing dolly must

be used.

6-27

What to do in an emergency -> Towing for Your Hyundai Ix35 SUV Second Generation (2016-2023)

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