2023-2026 Hyundai Kona SUV Emergency Situations -> Towing User Manual
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Emergency Situations -> Towing for Your Hyundai Kona SUV Second Generation (2023-2026)

Towing  
Towing service  
Flatbed Towing  
2C_TowingGood  
Wheel lift Towing  
2C_TowingGood_2  
1. Dollies  
If towing is necessary, contact an authorized HYUNDAI dealer or a commercial tow-truck  
service.  
AWD vehicles must be towed with a wheel lift and dollies or flatbed with all the wheels off  
the ground.  
2WD vehicles can be towed with the rear wheels on the ground (without dollies) and the  
front wheels off the ground.  
The use of wheel dollies or flatbed is recommended. If any of the loaded wheels or  
suspension components are damaged or the vehicle is towed with the front wheels on the  
ground, use a towing dolly under the front wheels.  
614 Emergency Situations  
NOTICE  
To prevent damage when towing:  
• Do not lift using the trailer hitch or body and chassis parts.  
• Do not tow the vehicle with the front wheels on the ground.  
2C_TowingBad  
• Do not tow vehicles with sling-type equipment. Only use wheel lift or flatbed  
equipment.  
2C_TowingBad_2  
When towing your vehicle without wheel dollies:  
1
Release the parking brake before turning off the engine.  
2 Press the Engine Start/Stop button to the OFF position.  
3 Change the gear to N (Neutral) while depressing the brake pedal.  
4 Press the Engine Start/Stop button to the ACC position.  
WARNING  
If your vehicle is equipped with a rollover sensor, Press the Engine Start/Stop button to  
the OFF or ACC position when the vehicle is being towed. The side impact and curtain  
airbag may deploy if the sensor detects the situation as a rollover.  
Information  
Always shift the gear to N (Neutral) to prevent damage to the transmission before towing.  
Emergency Situations 615  
Removable towing hook  
Front  
2C_TowingHook  
Rear  
2C_TowingHook_2  
1. Install  
2. Remove  
1
Open the liftgate and remove the towing hook from the tool case.  
2 Remove the hole cover pressing the lower part of the cover on the bumper.  
3 Install the towing hook by turning it clockwise into the hole until it is fully secured.  
4 Remove the towing hook and install the cover after use.  
NOTICE  
Failure to properly tighten the towing hook may result in vehicle damage and deformation  
of related parts.  
CAUTION  
Make sure the towing hook is tighten properly. If not, during towing the towing hook may  
be thrown off the vehicle resulting in serious injury or accident.  
616 Emergency Situations  
Emergency towing  
Front  
2C_TowingHookWithGeneralVehicle  
Rear  
2C_TowingHookWithGeneralVehicle_2  
If emergency towing is necessary, contact an authorized HYUNDAI dealer or a  
commercial tow-truck service.  
If tow-truck service is not available in an emergency, your vehicle can be temporarily  
towed using a cable or chain secured to the removable towing hook at the front (or rear)  
of the vehicle.  
Perform emergency towing using cables or chains on hard-surfaced roads for a short  
distance and at low speeds. The wheels, axles, powertrain, steering, and brakes must all  
be in good working condition.  
WARNING  
Use extreme caution when towing the vehicle with a cable or chain. A driver must be in  
the vehicle to steer it and operate the brakes. Passengers other than the driver must not  
be in the vehicle.  
Always follow these emergency towing precautions:  
• Press the Engine Start/Stop button to the ACC position so the steering wheel is not  
locked.  
• Shift the gear in N (Neutral).  
Emergency Situations 617  
• Release the parking brake.  
• Depress the brake pedal with more force than normal because you have reduced  
braking performance.  
• More steering effort is required because the power steering system will be disabled.  
• Use a vehicle heavier than your own to tow your vehicle.  
• The drivers of both vehicles must communicate with each other frequently.  
• Before emergency towing, check that the removable hook is not broken or damaged.  
• Fasten the towing cable or chain securely to the hook.  
• Do not jerk the cables, chains, or removable hook. Apply steady and even force.  
• Use a towing cable or chain less than 16 ft. (5 m) long. Attach a white or red cloth  
(about 12 inches (30 cm) wide) in the middle of the cable or chain for easy visibility.  
2C_TowingHookRange  
1. 16 ft. (5m)  
• Drive carefully so the towing cable or chain remains tight during towing.  
• Before towing, check the Automatic Transmission, and Intelligent Variable Transmission  
for fluid leaks under your vehicle. If the transmission fluid is leaking, flatbed equipment  
or a towing dolly must be used.  
NOTICE  
Accelerate or decelerate the vehicle in a slow and gradual manner while maintaining  
tension on the tow rope or chain to start or drive the vehicle. Otherwise tow hooks and  
the vehicle may be damaged.  
NOTICE  
To avoid damage to your vehicle and vehicle components when towing:  
• Always pull straight ahead when using the towing hooks. Do not pull from the side or at  
a vertical angle.  
• Do not use the towing hooks to pull the vehicle out of mud, sand, or other conditions  
from which the vehicle cannot be driven out under its own power.  
• Limit the vehicle speed to 10 mph (15 km/h) and drive less than 1 mile (1.6 km) when  
towing to avoid serious damage to transmission.  
618 Emergency Situations  

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